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Hotel Santika Premiere Bandara - Palembang
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Hotel Santika Premiere Bandara - Palembang
Hotels
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Traveloka Hotel Appreciation 2023: Exceptional Guest Experience
8,8
/10
Very Good
5.594 reviews
What Guests Say About Their Stay
Staff Friendliness (190)
Room Space (182)
Hotel Area (182)
Bedroom (179)
Ekawati D. R.
9,1
/ 10
This accommodation is a great place to solitude from the crowd and busyness. It's facilities as shown on the pictures and description. The room have a comfortable ambience. I like to walk around the park in the morning. Overall, the hospitality is good.
OBED PAUL ANDRE SIMATUPANG
9,7
/ 10
a very nice accommodation for family, tranquil place with beautiful garden lake, friendly and handy staff, and wonderful BBQ night every Saturday..perfect for city staycation to relax in the weekend. Definitely will repeat staying here!
MELSA E. L. S.
10,0
/ 10
A very recommended place to have a staycation with family and friends. Friendly and very helpful staff, nice and comfortable room, and also wonderful live music bbq every Saturday. Definitely will repeat staying here. Thank you, Santika Premiere Bandara Plg
Ika Puspitasari
9,1
/ 10
The room was so spacious, the pool really kids friendly, they had kids corner near the pool area, kids could spend their time inside the play area. What I love from this hotel is that they had free space area with a jogging track around the lake, we can feel the fresh air and enjoy its landscape.
In the Area
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Jl. Gubernur H. Asnawi Mangku Alam No. 168 – 169, Palembang 30961, Sukarame, Palembang, Sumatera Selatan, Indonesia, 30961
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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What's around Hotel Santika Premiere Bandara - Palembang
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Jl. Gubernur H. Asnawi Mangku Alam No. 168 – 169, Palembang 30961, Sukarame, Palembang, Sumatera Selatan, Indonesia, 30961
Discover More About Hotel Santika Premiere Bandara - Palembang
Location
Staying at Hotel Santika Premiere Bandara - Palembang is a good choice when you are visiting Sukarame.
About Hotel Santika Premiere Bandara - Palembang
Whether you are planning an event or other special occasions, Hotel Santika Premiere Bandara - Palembang is a great choice for you with a large and well-equipped function room to suit your requirements.
Hotel Santika Premiere Bandara - Palembang is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
From business event to corporate gathering, Hotel Santika Premiere Bandara - Palembang provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hotel Santika Premiere Bandara - Palembang, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Santika Premiere Bandara - Palembang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Santika Premiere Bandara - Palembang is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Santika Premiere Bandara - Palembang.
All facilities in Hotel Santika Premiere Bandara - Palembang
Swimming Pool
Functional Hall
Common Space
Lobby
Exterior
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- 24-hour Receptionist
- Laundry service
- Luggage storage
Transportation
- Airport transfer
Food and Drinks
- Breakfast
Things to Do
- Garden
General
- Swimming pool
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Hotel Santika Premiere Bandara - Palembang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
Extra Breakfast
Accommodation charges IDR 150,000/guest for extra breakfast.
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General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Santika Premiere Bandara - Palembang | 155 |
Number of floors in Hotel Santika Premiere Bandara - Palembang | 5 |
Another facilities in Hotel Santika Premiere Bandara - Palembang | Room service, Safety deposit box, WiFi in public area, 24-hour Receptionist, Laundry service |
Frequently asked question in Hotel Santika Premiere Bandara - Palembang
What are available facilities at Hotel Santika Premiere Bandara - Palembang?
There are top facilites at Hotel Santika Premiere Bandara - Palembang such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika Premiere Bandara - Palembang?
The standard check-in time at Hotel Santika Premiere Bandara - Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Premiere Bandara - Palembang provide breakfast?
Yes, Hotel Santika Premiere Bandara - Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Santika Premiere Bandara - Palembang
Traveloka (5.572)
Other sources (22)
8,8
Very Good
From 5.572 reviews
Provided by travelers on
Cleanliness
9,1
Room Comfort
9,0
Meal
8,8
Location
8,8
Service and Facilites
9,0
People often mention about Hotel Santika Premiere Bandara - Palembang
All
Staff Friendliness (137)
Room Space (131)
Hotel Area (131)
Ambiance (130)
Bedroom (123)
Taste (122)
Family Friendly (120)
Bathroom (119)
Variety (118)
Surroundings (115)
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Traveler Reviews Hotel Santika Premiere Bandara - Palembang
Number of reviews per page
20
40
Customer reviews
a***f
9,1
/10
Reviewed 4 day(s) ago
friendly, guaranteed airport transportation, pleasant
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Accommodation's Reply
10 Jul 2025
Dear guest,
Thank you for staying with us and you left with a positive impression. Look forward to welcome you back soon.
Regards,
Ida Bagus Gede Suambara
General Manager
Regards,
Ida Bagus Gede Suambara
General Manager
YO
Yetrie O.
10,0
/10
Reviewed 5 day(s) ago
Everything was good, no problems whatsoever, the hotel was very nice.
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Accommodation's Reply
10 Jul 2025
Dear Yetrie,
Love to hear that your stay went well. Would love the opportunity to serve you again soon.
Regards,
Ida Bagus Gede Suambara
General Manager
W***o
8,5
/10
Reviewed 7 day(s) ago
Please take a look at the swimming pool, many of the ceramics are loose and many are uneven, which is dangerous for your feet.
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Accommodation's Reply
08 Jul 2025
Dear guest,
Thank you for your honest feedback. I'm sorry to read that certain aspects of your stay fell short of your expectations, particularly the pool maintenance. I understand how important these details are to the overall guest experience. Actually, we have been doing a daily maintenance of replacing all loose and uneven surface of our pool tiles. While we recognize there is more work to be done, these efforts represent our commitment to enhancing our guest experience. I do hope we have the chance to welcome you back in the future and provide a better experience.
Regards,
Ida Bagus Gede Suambara
General Manager
F***i
Staycation
10,0
/10
Reviewed 2 week(s) ago
Comfortable place and good plan to come back here.
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Accommodation's Reply
07 Jul 2025
Dear guest,
It means the world that you took the time to share your experience here. We're delighted to hear how much you and your family enjoyed your time with us. We can’t wait to welcome you back again soon for an even longer visit.
Regards,
Ida Bagus Gede Suambara
General Manager
Te
Tiara e. R.
Staycation
10,0
/10
Reviewed 2 week(s) ago
happy to be able to staycation here.. hopefully I can come here again
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Accommodation's Reply
07 Jul 2025
Dear Tiara,
What a joy to read your beautiful reflection. Thank you so much for sharing your candid review and perfect rating. We’re deeply honored to hear that your experience was a memorable one and that you wish to return. We can’t wait to welcome you back.
Regards,
Ida Bagus Gede Suambara
General Manager
VF
Vean F.
10,0
/10
Reviewed 2 week(s) ago
Cozy, friendly service, affordable price, really worth it for a vacation or staycation with family, already get playground service, swimming pool, etc. Want to come back again.
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Accommodation's Reply
03 Jul 2025
Dear Vean,
Thank you for your review and outstanding rating. It sounds like you and family really had a great time then decided to return. Please do not wait too long to come back.
Regards,
Ida Bagus Gede Suambara
General Manager
D***e
Staycation
10,0
/10
Reviewed 3 week(s) ago
One of the best Santika Premier hotels because of its peaceful atmosphere, clean hotel and varied breakfast choices.
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1 people find it helpful
Accommodation's Reply
01 Jul 2025
Dear guest,
WOW!! Perfect score and lovely notes. Thank you for acknowledging us as as one of best Santika Premiere. Look forward to the pleasure of welcoming you back soon.
Regards,
Ida Bagus Gede Suambara
General Manager
MD
Muhammad D.
9,4
/10
Reviewed 3 week(s) ago
Great.. The facilities are complete.. There is a jogging track, swimming pool.. There are children's games.. The staff is friendly.
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Accommodation's Reply
24 Jun 2025
Dear Muhammad,
Thank you for the review! We're thrilled to know you had a great experience with us. If you have any thoughts or suggestions on how we can make your next visit even better, feel free to reach out. Your feedback means the world to us!
Regards,
Ida Bagus Gede Suambara
General Manager
DW
Desi W.
10,0
/10
Reviewed 4 week(s) ago
breakfast is good, room cleanliness is okay
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Accommodation's Reply
20 Jun 2025
Dear Desi,
Thank you for sharing your perfect score and positive notes. We all look forward to welcoming you back soon.
Regards,
Ida Bagus Gede Suambara
General Manager
C***a
Staycation
8,5
/10
Reviewed 4 week(s) ago
The place is comfortable for relaxing in the afternoon and is beautiful, far from the noise of vehicles.
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear guest,
Thank you for your lovely review! If there’s anything else we can do to improve your experience and rating, please feel free to reach out to us.
Sincerely,
Ida Bagus Gede Suambara
General Manager
j***o
Leisure
9,7
/10
Reviewed 5 week(s) ago
everything is fun, recommended hotel for families
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Accommodation's Reply
18 Jun 2025
Dear guest,
Thank you so much for your lovely feedback! I'm delighted to hear that you enjoyed most aspects of your stay. Your recommendation truly means a lot and we hope to welcome you back soon!
Sincerely,
Ida Bagus Gede Suambara
General Manager
N***a
Staycation
8,8
/10
Reviewed 6 week(s) ago
Staff were very friendly, very helpful at check in.
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Accommodation's Reply
18 Jun 2025
Dear guest,
Thank you for your review! We’re happy you had a good experience, but we’d love to hear how we can make your next visit an outstanding one.
Regards,
Ida Bagus Gede Suambara
General Manager
H***i
Business
10,0
/10
Reviewed 6 week(s) ago
If Santika, there is no need to doubt it anymore. Everything is the best. I even extended my stay for 1 day because I was so happy staying here.
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Accommodation's Reply
02 Jun 2025
Dear guest,
Thank you so much for your glowing review! We're delighted to learn that your stay was such a memorable and enjoyable experience. We truly appreciate your kind words and your trust in us. It means the world to us and we hope to welcome you back for another unforgettable stay in the future.
Regards,
Ida Bagus Gede Suambara
General Manager
reza
9,7
/10
Reviewed 6 week(s) ago
Thank you Hotel Suntika Premiere Bandara, I am satisfied staying here 👍
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Accommodation's Reply
02 Jun 2025
Dear Reza,
Thank you for sharing your incredible experience with us and we appreciate you being such great ambassador for us. We are looking forward to welcoming you back soon!
Sincerely,
Ida Bagus Gede Suambara
General Manager
M
Leisure
9,7
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, the service and facilities are very satisfying.
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1 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear M Arya,
Thank you for your candid review. We are happy to hear that all is well with your stay. I will surely pass on your positive notes to the rest of the team in the hotel. We all look forward to the pleasure of serving you again soon.
Sincerely,
Ida Bagus Gede Suambara
General Manager
R***n
10,0
/10
Reviewed 7 week(s) ago
very memorable, the happiest staycation with my family so far, next time I want to do it again
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1 people find it helpful
Accommodation's Reply
30 May 2025
Dear guest,
Thank you for your kind feedback! I'm delighted you enjoyed most aspects of your stay. It's wonderful to hear that everything met your expectations. We look forward to welcoming you back for another memorable stay!
Sincerely,
Ida Bagus Gede Suambara
General Manager
R***a
10,0
/10
Reviewed 7 week(s) ago
I enjoyed staying here and I will be back soon.
1 people find it helpful
Accommodation's Reply
30 May 2025
Dear guest,
Thank you for your review! I'm absolutely thrilled to hear that every element of your stay met and even exceeded your expectations. We can't wait to welcome you back for a second stay and hopefully many more after that!
Regards,
Ida Bagus Gede Suambara
General Manager
D***n
10,0
/10
Reviewed 7 week(s) ago
very comfortable and very clean
the hotel staff are also friendly in providing services
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Accommodation's Reply
23 May 2025
Dear guest,
Thank you for your review! I'm delighted to hear that you found the hotel, friendliness of staff and service to be in line with the standards you’ve come to expect from us. I hope to welcome you back for an even smoother and equally memorable stay.
Sincerely,
Ida Bagus Gede Suambara
General Manager
D***e
10,0
/10
Reviewed 8 week(s) ago
One of the most comfortable Santika Premier I have ever visited. There are several cities I have visited, but the one in Palembang is one of the best.
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Accommodation's Reply
20 May 2025
Dear guest,
Thank you for your loyalty of Santika Indonesia Hotels & Resorts and for sharing your incredible experience with us here in Palembang! We're thrilled to hear that your stay was more than just a hotel experience, and we appreciate you being such great ambassador for us.
We hope you do return to Palembang and choose to stay with us again. We truly appreciate your recognition of our authentic service.
Sincerely,
Ida Bagus Gede Suambara
General Manager
M***Y
Staycation
10,0
/10
Reviewed 8 week(s) ago
recommended for staycation.. next time come here again.. thx
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Accommodation's Reply
19 May 2025
Dear guest,
Thank you for staying with us and your recommendation. Please do not wait too long return.
Regards,
Ida Bagus Gede Suambara
General Manager
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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