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Hotel Santika Premiere Bandara - Palembang
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Traveloka Hotel Appreciation 2023: Exceptional Guest Experience
8,8
/10
Very Good
5.683 reviews
What Guests Say About Their Stay
Staff Friendliness (218)
Hotel Area (211)
Room Space (208)
Bedroom (206)
Ekawati D. R.
9,1
/ 10
This accommodation is a great place to solitude from the crowd and busyness. It's facilities as shown on the pictures and description. The room have a comfortable ambience. I like to walk around the park in the morning. Overall, the hospitality is good.
OBED PAUL ANDRE SIMATUPANG
9,7
/ 10
a very nice accommodation for family, tranquil place with beautiful garden lake, friendly and handy staff, and wonderful BBQ night every Saturday..perfect for city staycation to relax in the weekend. Definitely will repeat staying here!
MELSA E. L. S.
10,0
/ 10
A very recommended place to have a staycation with family and friends. Friendly and very helpful staff, nice and comfortable room, and also wonderful live music bbq every Saturday. Definitely will repeat staying here. Thank you, Santika Premiere Bandara Plg
Ika Puspitasari
9,1
/ 10
The room was so spacious, the pool really kids friendly, they had kids corner near the pool area, kids could spend their time inside the play area. What I love from this hotel is that they had free space area with a jogging track around the lake, we can feel the fresh air and enjoy its landscape.
In the Area
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Jl. Gubernur H. Asnawi Mangku Alam No. 168 – 169, Palembang 30961, Sukarame, Palembang, Sumatera Selatan, Indonesia, 30961
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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What's around Hotel Santika Premiere Bandara - Palembang
Jl. Gubernur H. Asnawi Mangku Alam No. 168 – 169, Palembang 30961, Sukarame, Palembang, Sumatera Selatan, Indonesia, 30961
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Location
Staying at Hotel Santika Premiere Bandara - Palembang is a good choice when you are visiting Sukarame.
About Hotel Santika Premiere Bandara - Palembang
Whether you are planning an event or other special occasions, Hotel Santika Premiere Bandara - Palembang is a great choice for you with a large and well-equipped function room to suit your requirements.
Hotel Santika Premiere Bandara - Palembang is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
From business event to corporate gathering, Hotel Santika Premiere Bandara - Palembang provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hotel Santika Premiere Bandara - Palembang, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Santika Premiere Bandara - Palembang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Santika Premiere Bandara - Palembang is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Santika Premiere Bandara - Palembang.
All facilities in Hotel Santika Premiere Bandara - Palembang
Swimming Pool
Functional Hall
Common Space
Lobby
Exterior
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- 24-hour Receptionist
- Laundry service
- Luggage storage
Transportation
- Airport transfer
Food and Drinks
- Breakfast
Things to Do
- Garden
General
- Swimming pool
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Hotel Santika Premiere Bandara - Palembang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
Extra Breakfast
Accommodation charges IDR 150,000/guest for extra breakfast.
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General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Santika Premiere Bandara - Palembang | 155 |
Number of floors in Hotel Santika Premiere Bandara - Palembang | 5 |
Another facilities in Hotel Santika Premiere Bandara - Palembang | Room service, Safety deposit box, WiFi in public area, 24-hour Receptionist, Laundry service |
Frequently asked question in Hotel Santika Premiere Bandara - Palembang
What are available facilities at Hotel Santika Premiere Bandara - Palembang?
There are top facilites at Hotel Santika Premiere Bandara - Palembang such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika Premiere Bandara - Palembang?
The standard check-in time at Hotel Santika Premiere Bandara - Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Premiere Bandara - Palembang provide breakfast?
Yes, Hotel Santika Premiere Bandara - Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Santika Premiere Bandara - Palembang?
Hotel Santika Premiere Bandara - Palembang is a 4.0-star hotel.
How many floors does Hotel Santika Premiere Bandara - Palembang have?
Hotel Santika Premiere Bandara - Palembang has 5 floors.
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More Reviews from Other Guests in Hotel Santika Premiere Bandara - Palembang
Traveloka (5.661)
Other sources (22)
8,8
Very Good
From 5.661 reviews
Provided by travelers on
Cleanliness
9,1
Room Comfort
9,0
Meal
8,8
Location
8,8
Service and Facilites
9,0
People often mention about Hotel Santika Premiere Bandara - Palembang
All
Staff Friendliness (150)
Ambiance (143)
Hotel Area (143)
Room Space (141)
Bedroom (135)
Taste (133)
Family Friendly (131)
Bathroom (129)
Variety (128)
Surroundings (125)
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Traveler Reviews Hotel Santika Premiere Bandara - Palembang
Number of reviews per page
20
40
Customer reviews
IA
Isni A.
10,0
/10
Reviewed 3 day(s) ago
I'll be back, just wait.
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Accommodation's Reply
17 Sep 2025
Dear Isni,
Love to hear that you will definitely return. Thank you for the perfect score. Let us know if you need anything for your future visit.
Regards,
Ida Bagus Gede Suambara
General Manager
A***a
10,0
/10
Reviewed 4 day(s) ago
The atmosphere and facilities provided are more attractive, there is a jogging track.
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Accommodation's Reply
17 Sep 2025
Dear guest,
Thank you for the lovely notes and oustanding rating. Looking forward to your return.
Regards,
Ida Bagus Gede Suambara
General Manager
ap
ades p.
Staycation
10,0
/10
Reviewed 1 week(s) ago
Good hotel, all good service and facilities🥰
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Accommodation's Reply
15 Sep 2025
Dear Ades,
Thank you so much for sharing your experience with us! We're thrilled to hear that you had a fantastic time at our hotel.
It's wonderful to know that our facilities and service met your expectations. We look forward to welcoming you back for another memorable stay!
Sincerely,
Ida Bagus Gede Suambara
General Manager
YH
Yasmin H. N. A.
Staycation
10,0
/10
Reviewed 2 week(s) ago
Thank you for the friendly staff… This hotel is family-friendly. My kids felt comfortable.
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1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Yasmin,
Thank you for your glowing review! We're delighted that your stay with family was such a success with us. We're honored to have exceeded your expectations, and we look forward to welcoming you back for another exceptional stay in the future!
Regards,
Ida Bagus Gede Suambara
General Manager
G***t
Business
10,0
/10
Reviewed 3 week(s) ago
The service is good, looking for a hotel near the airport, this is the closest one.. Cool hotel
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Accommodation's Reply
03 Sep 2025
Dear guest,
Thank you for your glowing review! We're delighted to hear about your amazing experience at our hotel. We can't wait to welcome you back in the future.
Regards,
Ida Bagus Gede Suambara
General Manager
AM
Andri M.
10,0
/10
Reviewed 3 week(s) ago
The best 4 star hotel in Palembang
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Accommodation's Reply
03 Sep 2025
Dear Andri,
Thank you for rating us as the best 4-star hotel in Palembang. We're honored to have exceeded your expectations, and we look forward to welcoming you back for another exceptional stay in the future!
Regards,
Ida Bagus Gede Suambara
General Manager
h***e
9,7
/10
Reviewed 3 week(s) ago
This seems to be a new hotel in Palembang, and its proximity allows for round-the-clock airport transfers. There's a walking area and a long swimming pool, making it a great place to exercise, not just soak in the water.
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Accommodation's Reply
03 Sep 2025
Dear guest,
Thank you so much for taking the time to share your wonderful experience at our hotel! We are absolutely thrilled to hear that you enjoyed the benefit of our perfect location, being a few minutes away from the airport. Our hotel is actually 7-year old, and it's truly rewarding to hear that you consider our hotel to be relatively. We look forward to welcoming you back!
Regards,
Ida Bagus Gede Suambara
General Manager
l***y
10,0
/10
Reviewed 3 week(s) ago
It was very impressive and very nice, especially since there is a playground for children and the swimming pool is there and suitable for small children.
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Accommodation's Reply
27 Aug 2025
Dear guest,
Thank you for sharing your positive impression about our hotel. When kids are happy, parent is surely happy too. Look forward to your return.
Regards,
Ida Bagus Gede Suambara
General Manager
S***a
Staycation
10,0
/10
Reviewed 4 week(s) ago
The hotel is nice, the facilities are good, the staff is friendly, the food is delicious. Very comfortable.
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Accommodation's Reply
28 Aug 2025
Dear guest,
Thank you for sharing your exceptional experience. I will surely pass on your praise to all staff in the hotel. Look forward to the pleasure of welcoming you back soon.
Regards,
Ida Bagus Gede Suambara
General Manager
D***I
10,0
/10
Reviewed 4 week(s) ago
Overall it was fun and I plan to stay here again with my family.
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Accommodation's Reply
26 Aug 2025
Dear guest,
Thank you for taking your time to share such a thoughtful review of your stay with us. We’re thrilled you enjoyed the overall. We are also happy to hear you will return. We look forward to welcoming you back soon.
Sincerely,
Ida Bagus Gede Suambara
General Manager
A***u
10,0
/10
Reviewed 4 week(s) ago
Good, great service, recommended.
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Accommodation's Reply
25 Aug 2025
Dear guest,
Lovely notes and perfect score. What else can we ask from a happy guest? Look forward to your return.
Regards,
Ida Bagus Gede Suambara
General Manager
T***a
Staycation
7,0
/10
Reviewed 5 week(s) ago
Ordered a slice cake for my parents, from 8 to 12 noon, it wasn't delivered, the reason being that the restaurant was still busy with breakfast and I was already checking out 🙂🙂
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Accommodation's Reply
22 Aug 2025
Dear guest,
Thank you for sharing your experience. Please accept my apologies as your stay fell short of expectations, especially on such a special occasion. Your feedback highlights a concern of service response that are well below the standard we strive for. Please know that this is not reflective of the experience we aim to deliver. While I cannot change your initial impression, I would truly appreciate the opportunity to restore your confidence in our hotel. Should you consider staying with us again, please feel free to reach out, we would ensure a more seamless and enjoyable visit.
Regards,
Ida Bagus Gede Suambara
General Manager
Ria A.
Staycation
10,0
/10
Reviewed 5 week(s) ago
Thank you for the cake from Hotel Santika.. 🥰 Happy birthday to the Republic of Indonesia.. 🇮🇩
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Accommodation's Reply
21 Aug 2025
Dear Ria,
It pleases us to know that you had a fantastic experience. We were extremely pleased to read your positive impression about our hotel. Thank you for highlighting our complimentary welcome platter to celebrate Indonesian Independence Day. We look forward to pleasure of welcoming you back.
Regards,
Ida Bagus Gede Suambara
General Manager
l
larauziwahyuli
10,0
/10
Reviewed 5 week(s) ago
Comfortable sleeping there with lake view
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Accommodation's Reply
19 Aug 2025
Dear larauziwahyuli,
Thank you for your lovely review and perfect score. Could not ask for more. Look forward to your return.
Regards,
Ida Bagus Gede Suambara
General Manager
H***o
8,5
/10
Reviewed 5 week(s) ago
Night view is excellent. Room big. Food ok. Clean.
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Accommodation's Reply
18 Aug 2025
Dear guest,
Thank for your sweet notes. It looks like everything went well with your stay. Just wish we had a better score.
Sincerely,
Ida Bagus Gede Suambara
General Manager
PM
Poltak M.
Staycation
10,0
/10
Reviewed 5 week(s) ago
Good hotel and good services, very recommended hotel to stay overnight when anyone came and visited Palembang.
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Accommodation's Reply
15 Aug 2025
Dear Poltak,
Thank you for taking the time to share your experience. We are delighted to learn that your stay was enjoyable. Your encouraging comments towards the entire team are the best motivator for us to continue creating memorable experiences for our guests. Rest assured that we will share your kind words to the team. Thank you again and we cannot wait to welcome you back very soon!
Regards,
Ida Bagus Gede Suambara
General Manager
A***a
10,0
/10
Reviewed 6 week(s) ago
Friendly, clean and very comfortable
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Accommodation's Reply
15 Aug 2025
Dear Guest,
Thank you for sharing your thoughts on your stay with us. It sounds like you had a great time! We look forward to welcoming you back soon.
Regards,
Ida Bagus Gede Suambara
General Manager
A***o
Staycation
9,1
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, the hotel is very comfortable for family choice.
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Accommodation's Reply
12 Aug 2025
Dear guest,
We’re so glad to hear you had a pleasant stay. We appreciate your note on friendliness of our staff and will absolutely share it with the team as we continue refining every detail. We can’t wait to welcome you back soon.
Sincerely,
Ida Bagus Gede Suambara
General Manager
N***l
Staycation
8,7
/10
Reviewed 7 week(s) ago
the room’s ac where i was upgraded to was pretty hot, maybe the aircon was pretty old and needed some filter change. The rooms also weren’t as soundproof so the sounds from the corridor and the other rooms were pretty loud. The staffs were friendly but the room service kinda slow, i was asking for an iron during the night but it was delivered in the next afternoon after i called the receptionist for the second time. And when i’m about to checkout i was phoning the receptionist help for the bellboy to bring a trolley but it wasn’t coming to my room until i was coming down to the lobby by myself to do the checkout and asking for it for the second time.
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Accommodation's Reply
11 Aug 2025
Dear guest,
Thank you for sharing your feedback and I am sorry to read that the experience was not seamless. Please accept my sincere apologies for this. On the same token thank you for highlighting the friendliness of our staff. Your feedback has been shared with the team in order to improve and I hope we get another opportunity to showcase these improvements.
Regards,
Ida Bagus Gede Suambara
General Manager
Parlan L.
Staycation
10,0
/10
Reviewed 7 week(s) ago
I swear it's cool, comfortable, the staff are friendly 🥰 when I have the chance again I want to come here again 🥰😘
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1 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Parlan,
We're thrilled to hear that you felt well cared for throughout your stay, and we’ll be sure to pass your compliments along to our teams. Thank you for taking the time to share your experience. We can’t wait to welcome you back soon!
Kind regards,
Ida Bagus Gede Suambara
General Manager
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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