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Hotel Santika Premiere Bandara - Palembang
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Traveloka Hotel Appreciation 2023: Exceptional Guest Experience
8,8
/10
Very Good
5.711 reviews
What Guests Say About Their Stay
Staff Friendliness (232)
Hotel Area (224)
Room Space (220)
Bedroom (219)
Ekawati D. R.
9,1
/ 10
This accommodation is a great place to solitude from the crowd and busyness. It's facilities as shown on the pictures and description. The room have a comfortable ambience. I like to walk around the park in the morning. Overall, the hospitality is good.
OBED PAUL ANDRE SIMATUPANG
9,7
/ 10
a very nice accommodation for family, tranquil place with beautiful garden lake, friendly and handy staff, and wonderful BBQ night every Saturday..perfect for city staycation to relax in the weekend. Definitely will repeat staying here!
MELSA E. L. S.
10,0
/ 10
A very recommended place to have a staycation with family and friends. Friendly and very helpful staff, nice and comfortable room, and also wonderful live music bbq every Saturday. Definitely will repeat staying here. Thank you, Santika Premiere Bandara Plg
Ika Puspitasari
9,1
/ 10
The room was so spacious, the pool really kids friendly, they had kids corner near the pool area, kids could spend their time inside the play area. What I love from this hotel is that they had free space area with a jogging track around the lake, we can feel the fresh air and enjoy its landscape.
In the Area
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Jl. Gubernur H. Asnawi Mangku Alam No. 168 – 169, Palembang 30961, Sukarame, Palembang, Sumatera Selatan, Indonesia, 30961
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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What's around Hotel Santika Premiere Bandara - Palembang
Jl. Gubernur H. Asnawi Mangku Alam No. 168 – 169, Palembang 30961, Sukarame, Palembang, Sumatera Selatan, Indonesia, 30961
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Location
Staying at Hotel Santika Premiere Bandara - Palembang is a good choice when you are visiting Sukarame.
About Hotel Santika Premiere Bandara - Palembang
Whether you are planning an event or other special occasions, Hotel Santika Premiere Bandara - Palembang is a great choice for you with a large and well-equipped function room to suit your requirements.
Hotel Santika Premiere Bandara - Palembang is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
From business event to corporate gathering, Hotel Santika Premiere Bandara - Palembang provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hotel Santika Premiere Bandara - Palembang, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Santika Premiere Bandara - Palembang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Santika Premiere Bandara - Palembang is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Santika Premiere Bandara - Palembang.
All facilities in Hotel Santika Premiere Bandara - Palembang
Swimming Pool
Functional Hall
Common Space
Lobby
Exterior
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- 24-hour Receptionist
- Laundry service
- Luggage storage
Transportation
- Airport transfer
Food and Drinks
- Breakfast
Things to Do
- Garden
General
- Swimming pool
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Hotel Santika Premiere Bandara - Palembang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
Extra Breakfast
Accommodation charges IDR 150,000/guest for extra breakfast.
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General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Santika Premiere Bandara - Palembang | 155 |
Number of floors in Hotel Santika Premiere Bandara - Palembang | 5 |
Another facilities in Hotel Santika Premiere Bandara - Palembang | Room service, Safety deposit box, WiFi in public area, 24-hour Receptionist, Laundry service |
Frequently asked question in Hotel Santika Premiere Bandara - Palembang
What are available facilities at Hotel Santika Premiere Bandara - Palembang?
There are top facilites at Hotel Santika Premiere Bandara - Palembang such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika Premiere Bandara - Palembang?
The standard check-in time at Hotel Santika Premiere Bandara - Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Premiere Bandara - Palembang provide breakfast?
Yes, Hotel Santika Premiere Bandara - Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Santika Premiere Bandara - Palembang?
Hotel Santika Premiere Bandara - Palembang is a 4.0-star hotel.
How many floors does Hotel Santika Premiere Bandara - Palembang have?
Hotel Santika Premiere Bandara - Palembang has 5 floors.
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More Reviews from Other Guests in Hotel Santika Premiere Bandara - Palembang
Traveloka (5.689)
Other sources (22)
8,8
Very Good
From 5.689 reviews
Provided by travelers on
Cleanliness
9,1
Room Comfort
9,0
Meal
8,8
Location
8,8
Service and Facilites
9,0
People often mention about Hotel Santika Premiere Bandara - Palembang
All
Staff Friendliness (160)
Hotel Area (152)
Ambiance (151)
Room Space (150)
Bedroom (145)
Taste (142)
Family Friendly (140)
Bathroom (139)
Variety (136)
Surroundings (132)
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Traveler Reviews Hotel Santika Premiere Bandara - Palembang
Number of reviews per page
20
40
Customer reviews
OA
Oetama A. S.
Business
10,0
/10
Reviewed 6 day(s) ago
Thank you to all the staff of Hotel Santika Premier Bandara Palembang who have provided excellent service to customers, starting from reservations, airport pick-up and drop-off, as well as the front office staff who handled check-in and check-out and the restaurant staff who have provided the best service and the menu at breakfast is very varied, ranging from international food to traditional food is also available and the taste is great so it is confusing to choose, and for the room is quite spacious complete facilities only lacks a garden view lack of lighting, so if the night is dark so if you want to smoke a bit lazy, heheheh. Next, I will come back again to stay with my family and thank you very much to Mr. Idris (Bell Driver) who has helped us from pick-up and drop-off to the airport and preparing the items that were left. Thank you, see you next time.
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Accommodation's Reply
15 Oct 2025
Dear Oetama,
I am delighted to read of your wonderful memories of your stay with us, and you enjoyed the service and cuisine. I will share your comments with Idris and the rest of the team in the hotel, he is indeed a superstar and will be proud to see his name up in light here. See you again with your family on your next visit!
Sincerely,
Ida Bagus Gede Suambara
General Manager
J***I
10,0
/10
Reviewed 1 week(s) ago
Hotel service is ok, hotel staff is friendly.
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Accommodation's Reply
15 Oct 2025
Dear guest,
Thank you for your comments on our team's warm service, I will definitely share your feedback with them and we all look forward to welcoming you back here.
Regards,
Ida Bagus Gede Suambara
General Manager
Y***a
10,0
/10
Reviewed 1 week(s) ago
Luxurious hotel, all the best facilities and friendly staff, highly recommended to stay here.
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Accommodation's Reply
15 Oct 2025
Dear guest,
Thank you for taking time to share your experience with us, I am glad to hear that you loved the hotel. It's truly rewarding to know that you enjoyed a memorable weekend escape, it was our pleasure to have you stay with us.
Regards,
Ida Bagus Gede Suambara
General Manager
S***i
Business
9,4
/10
Reviewed 2 week(s) ago
Impressive because it is comfortable, next time I have another assignment in Palembang I will come back here
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Accommodation's Reply
14 Oct 2025
Dear guest,
Thank you for taking a few moments to share your feedback regarding your recent stay with us. It is always nice to hear how much our guests enjoyed their stay. We look forward to having you back with us very soon.
Sincerely,
Ida Bagus Gede Suambara
General Manager
L***l
Staycation
10,0
/10
Reviewed 2 week(s) ago
The food is great, but maybe you can add more western food. Our favorite is Mie Celor. It's so delicious, with the addition of tekwan as a topping. The other dishes are also delicious.
We walked around the park, lots of great photo spots.
Overall, we were very happy yesterday. Thank you... Hopefully, we can stay at Santika Premiere Bandara again. Amen.
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Accommodation's Reply
14 Oct 2025
Dear guest,
Thank you from all the team here in the hotel for staying with us recently and taking the time to share you wonderful review. It is quite clear many of our efforts created some nice memories for you, I humbly agree on the Mie Celor comment! We look forward to having you back with us soon.
Warm regards,
Ida Bagus Gede Suambara
General Manager
a***d
Business
10,0
/10
Reviewed 2 week(s) ago
Everything is good and fun
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Accommodation's Reply
03 Oct 2025
Dear guest,
Thank you for your short and sweet notes. Glad to hear that you enjoyed most aspect of your stay and score us perfectly 10/10. Lool forward to your return.
Regards,
Ida Bagus Gede Suambara
General Manager
A***i
Business
9,4
/10
Reviewed 3 week(s) ago
The breakfast is delicious, but too salty, the room is also delicious, actually comfortable, only if it's noisy in the middle of the night, the sound of people sliding chairs, how many times have you stayed like that, maybe in the next room?
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Accommodation's Reply
02 Oct 2025
Dear guest,
Thank you for your kind and helpful feedback and for being loyal. I will certainly follow up your comment on our breakfast offerings. Overall, we are thrilled you enjoyed your time and look forward to having you back with us.
Regards,
Ida Bagus Gede Suambara
General Manager
Verified Traveler
10,0
/10
Reviewed 3 week(s) ago
Good, EXCELLENCE, very impressive and satisfying
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Accommodation's Reply
01 Oct 2025
Dear guest,
Thank you for your review and perfect score! We look forward to welcoming you back.
Regards,
Ida Bagus Gede Suambara
General Manager
RO
Riza O. E.
Business
6,9
/10
Reviewed 4 week(s) ago
The room can be better maintained. Many closet doors were standing open on their own. It doesn't even close completely.
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Accommodation's Reply
25 Sep 2025
Dear Riza,
Thank you for your feedback and I am sorry we did not meet your expectations, that is certainly never our intention. Much of our feedback is quite contrary as far as its overall conditions however the important thing for us to take away is that this was not the perception you had. We will share your feedback with the team and make sure the Engineers and Housekeepers are always staying on top of the overall appearance. We truly hope we will be able to welcome you back in the future.
Kind regards,
Ida Bagus Gede Suambara
General Manager
D***i
10,0
/10
Reviewed 4 week(s) ago
Cool view, lots of food variety, good gym facilities, easy access to the city center
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Accommodation's Reply
25 Sep 2025
Dear guest,
Thank you for your fantastic review! We are thrilled to hear that you had an amazing experience with us. We sincerely value your visit and the time you took to share your positive experience. Should you plan to return, we'd be absolutely thrilled to welcome you back for another unforgettable stay.
Sincerely,
Ida Bagus Gede Suambara
General Manager
F***i
Leisure
10,0
/10
Reviewed 4 week(s) ago
Comfortable for children and families
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Accommodation's Reply
25 Sep 2025
Dear guest,
Great to hear you and your family enjoyed your stay, thank you for sharing your experience & looking forward to your next visit.
Regards,
Ida Bagus Gede Suambara
General Manager
AF
Ari F.
Staycation
10,0
/10
Reviewed 4 week(s) ago
Friendly staff, clean and nice hotel.
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Accommodation's Reply
23 Sep 2025
Dear Ari,
What more can I say from a happy guest. Thank you for staying with us and we look forward to the pleasure of welcoming you back soon.
Regards,
Ida Bagus Gede Suambara
General Manager
IA
Isni A.
10,0
/10
Reviewed 5 week(s) ago
I'll be back, just wait.
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Accommodation's Reply
17 Sep 2025
Dear Isni,
Love to hear that you will definitely return. Thank you for the perfect score. Let us know if you need anything for your future visit.
Regards,
Ida Bagus Gede Suambara
General Manager
A***a
10,0
/10
Reviewed 5 week(s) ago
The atmosphere and facilities provided are more attractive, there is a jogging track.
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Accommodation's Reply
17 Sep 2025
Dear guest,
Thank you for the lovely notes and oustanding rating. Looking forward to your return.
Regards,
Ida Bagus Gede Suambara
General Manager
ap
ades p.
Staycation
10,0
/10
Reviewed 5 week(s) ago
Good hotel, all good service and facilities🥰
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Accommodation's Reply
15 Sep 2025
Dear Ades,
Thank you so much for sharing your experience with us! We're thrilled to hear that you had a fantastic time at our hotel.
It's wonderful to know that our facilities and service met your expectations. We look forward to welcoming you back for another memorable stay!
Sincerely,
Ida Bagus Gede Suambara
General Manager
YH
Yasmin H. N. A.
Staycation
10,0
/10
Reviewed 6 week(s) ago
Thank you for the friendly staff… This hotel is family-friendly. My kids felt comfortable.
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Accommodation's Reply
15 Sep 2025
Dear Yasmin,
Thank you for your glowing review! We're delighted that your stay with family was such a success with us. We're honored to have exceeded your expectations, and we look forward to welcoming you back for another exceptional stay in the future!
Regards,
Ida Bagus Gede Suambara
General Manager
G***t
Business
10,0
/10
Reviewed 7 week(s) ago
The service is good, looking for a hotel near the airport, this is the closest one.. Cool hotel
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Accommodation's Reply
03 Sep 2025
Dear guest,
Thank you for your glowing review! We're delighted to hear about your amazing experience at our hotel. We can't wait to welcome you back in the future.
Regards,
Ida Bagus Gede Suambara
General Manager
AM
Andri M.
10,0
/10
Reviewed 7 week(s) ago
The best 4 star hotel in Palembang
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Accommodation's Reply
03 Sep 2025
Dear Andri,
Thank you for rating us as the best 4-star hotel in Palembang. We're honored to have exceeded your expectations, and we look forward to welcoming you back for another exceptional stay in the future!
Regards,
Ida Bagus Gede Suambara
General Manager
h***e
9,7
/10
Reviewed 7 week(s) ago
This seems to be a new hotel in Palembang, and its proximity allows for round-the-clock airport transfers. There's a walking area and a long swimming pool, making it a great place to exercise, not just soak in the water.
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Accommodation's Reply
03 Sep 2025
Dear guest,
Thank you so much for taking the time to share your wonderful experience at our hotel! We are absolutely thrilled to hear that you enjoyed the benefit of our perfect location, being a few minutes away from the airport. Our hotel is actually 7-year old, and it's truly rewarding to hear that you consider our hotel to be relatively. We look forward to welcoming you back!
Regards,
Ida Bagus Gede Suambara
General Manager
l***y
10,0
/10
Reviewed 8 week(s) ago
It was very impressive and very nice, especially since there is a playground for children and the swimming pool is there and suitable for small children.
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Accommodation's Reply
27 Aug 2025
Dear guest,
Thank you for sharing your positive impression about our hotel. When kids are happy, parent is surely happy too. Look forward to your return.
Regards,
Ida Bagus Gede Suambara
General Manager
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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