Hotel Shalva Jakarta

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8,4
/10
Very Good
4.323 reviews

What Guests Say About Their Stay

Distance To City Center (58)
Staff Friendliness (52)
Ambiance (40)
Bedroom (34)
R***y
8,8
/ 10
The hotel location is very strategic, in front of Thamrin City. A short walk to Plaza Indonesia and Grand Indonesia. Affordable price, pretty good room. Easy to find breakfast and dinner. Recommended.
RARAS Y. E.
9,4
/ 10
Good location, friendly staff, breakfast is according to price. AC, hot water, everything is running well. Satisfied living in Shalva. Near Thamrin City, HI Roundabout. Also a lot of culinary, from the class warteg to the expensive.
Tias A.
8,5
/ 10
Very pleasant, clean hotel, nice interior, abundant and tasty food. Very close to the shopping center, just walking to Thamrin City, Grand Indonesia and Plaza Indonesia
Sahrial Sahrial
9,7
/ 10
Highly recommended hotel. The hotel is new, clean, the interior of the rooms is very attractive, the mattresses are soft, the TV in the rooms is large, breakfast varies greatly. Very affordable price, very strategic location opposite Thamrin City and near Grand Indonesia, near Tanah Abang.
Eki A. O.
9,7
/ 10
The services provided by the hotel are very satisfying, clean rooms, attractive interior and exterior, pleasant experience.
In the Area
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Jalan Kebon Kacang Raya No. 33, Tanah Abang, Kebon Kacang, Jakarta, Indonesia, 10240

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Hotel Shalva Jakarta is located in area / city Kebon Kacang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Shalva Jakarta

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Jalan Kebon Kacang Raya No. 33, Tanah Abang, Kebon Kacang, Jakarta, Indonesia, 10240
Lobby Hotel Shalva Jakarta
Lobby 2 Hotel Shalva Jakarta

Discover More About Hotel Shalva Jakarta

About Hotel Shalva Jakarta

Hotel Shalva Jakarta is a hidden gem nestled in the bustling heart of Indonesia's capital. This modern hotel combines comfort, convenience, and a touch of luxury, making it an ideal choice for both business and leisure travelers. With its strategic location, guests can easily access various attractions, shopping centers, and dining options, ensuring a memorable stay in Jakarta.

The hotel features a contemporary design that reflects the vibrant culture of Jakarta while providing a serene atmosphere for relaxation. Each room is thoughtfully designed with modern amenities, including free Wi-Fi, flat-screen TVs, and comfortable bedding, ensuring that guests feel right at home. The attentive staff is dedicated to providing exceptional service, catering to the needs of every guest, whether it's arranging transportation or recommending local attractions.

One of the standout features of Hotel Shalva Jakarta is its commitment to sustainability. The hotel implements eco-friendly practices, such as energy-efficient lighting and water conservation measures, making it a responsible choice for environmentally conscious travelers. Guests can enjoy their stay knowing they are contributing to a greener planet.

In addition to its comfortable accommodations, Hotel Shalva Jakarta offers a range of facilities designed to enhance the guest experience. From a well-equipped fitness center to a relaxing spa, there’s something for everyone. The on-site restaurant serves a delectable array of local and international cuisine, allowing guests to indulge in culinary delights without leaving the hotel.

Why You Should Stay at Hotel Shalva Jakarta

Choosing Hotel Shalva Jakarta means opting for a blend of comfort, convenience, and quality service. The hotel’s prime location allows easy access to Jakarta's major attractions, making it perfect for tourists. Business travelers will appreciate the proximity to corporate offices and meeting venues. Moreover, the hotel’s commitment to sustainability and guest satisfaction sets it apart from other accommodations in the area.

Best Time to Stay at Hotel Shalva Jakarta

The best time to visit Jakarta is during the dry season, which typically runs from May to September. During these months, the weather is more pleasant, making it ideal for exploring the city’s attractions. However, if you’re looking for lower rates and fewer crowds, consider visiting during the shoulder months of April and October. Regardless of when you choose to stay, Hotel Shalva Jakarta ensures a comfortable and enjoyable experience year-round.

Transportation and Accessibility

Access to the Airport

Hotel Shalva Jakarta is conveniently located approximately 30 kilometers from Soekarno-Hatta International Airport. The hotel offers airport transfer services, making it easy for guests to reach their destination without hassle. Alternatively, taxis and ride-sharing services are readily available, providing a quick and efficient way to travel to and from the airport.

Public Transportation

Getting around Jakarta is a breeze thanks to the city’s extensive public transportation system. The hotel is situated near several bus stops and the TransJakarta bus rapid transit system, which connects various parts of the city. Additionally, the MRT Jakarta is within a short distance, offering a modern and efficient way to navigate the bustling metropolis. For those who prefer a more traditional mode of transport, taxis and motorbike taxis are also widely available.

Unique Facilities at Hotel Shalva Jakarta

1. Rooftop Pool

One of the most attractive features of Hotel Shalva Jakarta is its stunning rooftop pool. Guests can unwind while enjoying panoramic views of the city skyline. The pool area is equipped with comfortable loungers and umbrellas, making it the perfect spot to relax after a day of exploring.

2. Fitness Center

The hotel boasts a state-of-the-art fitness center, complete with modern equipment for cardio and strength training. Whether you’re a fitness enthusiast or just looking to maintain your routine while traveling, the fitness center provides everything you need for a great workout.

3. Spa Services

For those seeking relaxation, the hotel’s spa offers a range of treatments designed to rejuvenate the body and mind. From traditional massages to facials, guests can indulge in a pampering experience without leaving the premises.

Nearby Attractions at Hotel Shalva Jakarta

1. National Monument (Monas)

Located just 5 kilometers from Hotel Shalva Jakarta, the National Monument is an iconic symbol of Indonesia's independence. Standing at 132 meters tall, visitors can take an elevator to the top for breathtaking views of the city. The surrounding park is perfect for leisurely strolls and picnics.

2. Jakarta Cathedral

Approximately 6 kilometers away, Jakarta Cathedral is a stunning example of neo-gothic architecture. This historic church is not only a place of worship but also a popular tourist attraction. Visitors can admire its beautiful stained glass windows and intricate details.

3. Istiqlal Mosque

Just a short distance from Jakarta Cathedral, Istiqlal Mosque is the largest mosque in Southeast Asia. It can accommodate thousands of worshippers and is open to visitors who wish to learn about its significance and architecture. The mosque is about 6.5 kilometers from the hotel.

4. Taman Mini Indonesia Indah

This cultural park, located about 20 kilometers from the hotel, showcases Indonesia's diverse culture through traditional houses, museums, and performances. It’s a great place to spend a day learning about the country's rich heritage.

5. Ancol Dreamland

Approximately 10 kilometers from Hotel Shalva Jakarta, Ancol Dreamland is a popular recreational area featuring a theme park, water park, and beach. It’s perfect for families looking for a fun day out.

6. Kota Tua (Old Town)

About 8 kilometers away, Kota Tua is Jakarta's historic district, filled with colonial buildings, museums, and cafes. Visitors can explore the area on foot, taking in the rich history and vibrant atmosphere.

7. Grand Indonesia Mall

For shopping enthusiasts, Grand Indonesia Mall is just 3 kilometers from the hotel. This upscale shopping center features a wide range of international and local brands, dining options, and entertainment facilities.

8. National Museum of Indonesia

Located about 5 kilometers from the hotel, the National Museum offers a comprehensive overview of Indonesia's history and culture. With extensive collections of artifacts, it’s a must-visit for history buffs.

9. Ragunan Zoo

Ragunan Zoo, situated approximately 15 kilometers from Hotel Shalva Jakarta, is home to a variety of animal species native to Indonesia. It’s a great place for families and animal lovers to spend a day in nature.

10. Gelora Bung Karno Stadium

This iconic stadium, located about 7 kilometers from the hotel, hosts various sporting events and concerts. Visitors can check the schedule for events during their stay and experience the vibrant atmosphere of Indonesian sports culture.

Tips and Tricks for Staying at Hotel Shalva Jakarta

Tips During Your Stay

To make the most of your stay at Hotel Shalva Jakarta, consider booking your accommodations in advance, especially during peak travel seasons. Take advantage of the hotel’s concierge services to get recommendations for local attractions and dining options. Don’t hesitate to ask the staff for assistance with transportation or any special requests you may have.

Tips for Enjoying Hotel Facilities

Make sure to explore all the facilities the hotel has to offer. Start your day with a workout in the fitness center, followed by a refreshing dip in the rooftop pool. Treat yourself to a spa day to unwind after a busy day of sightseeing. Dining at the hotel’s restaurant is also a must; be sure to try the local dishes for an authentic culinary experience.

Why Book Hotel Shalva Jakarta on Traveloka

When it comes to booking your stay at Hotel Shalva Jakarta, Traveloka offers a seamless experience that enhances your travel plans. With a user-friendly interface, you can easily find and book your accommodations in just a few clicks.

Extensive Accommodation Options

Traveloka provides a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. Whether you’re traveling solo, with family, or on a business trip, you’ll find the perfect place to stay that suits your needs and preferences.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget more effectively. Additionally, the PayLater feature lets you book now and pay later, making it easier to plan your trip without financial stress.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you book more, you can elevate your Traveloka Priority level, unlocking exclusive offers and discounts.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations. This transparency allows you to make informed decisions based on real experiences, ensuring that you choose the best option for your stay.

With all these advantages, there’s no reason not to choose Hotel Shalva Jakarta for your next trip. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Hotel Shalva Jakarta

Bar, Cafe and Lounge Hotel Shalva Jakarta
Bar, Cafe and Lounge
Functional Hall Hotel Shalva Jakarta
Functional Hall
Common Space Hotel Shalva Jakarta
Common Space
Lobby Hotel Shalva Jakarta
Lobby
Exterior Hotel Shalva Jakarta
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Smoke-free

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER

Food and Drinks

  • Breakfast
  • Buffet breakfast
  • Cafe

Things to Do

  • Massage
  • Spa

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Hotel Shalva Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:01

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:01
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Shalva Jakarta
100
Number of floors in Hotel Shalva Jakarta
6
Another facilities in Hotel Shalva Jakarta
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Hotel Shalva Jakarta

What are available facilities at Hotel Shalva Jakarta?
There are top facilites at Hotel Shalva Jakarta such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Shalva Jakarta?
The standard check-in time at Hotel Shalva Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:01
Does Hotel Shalva Jakarta provide breakfast?
Yes, Hotel Shalva Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Shalva Jakarta

8,4
Very Good
From 4.323 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,5

Meal

8,2

Location

8,7

Service and Facilites

8,4

People often mention about Hotel Shalva Jakarta
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Distance to City Center (45)
Bedroom (44)
Staff Friendliness (42)
Ambiance (42)
Surroundings (33)
Bathroom (33)
Accessibility (30)
Taste (27)
Room Space (26)
Hotel Area (24)
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Traveler Reviews Hotel Shalva Jakarta

Number of reviews per page
20
40
Customer reviews
A***5
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,7
/10
Reviewed 3 day(s) ago
Black mold everywhere, towels had to be changed three times, and they were all stained and dirty, as were the bed sheets. I was very disappointed, even though Traveloka had a tag as the number 4 content-worthy hotel in Central Jakarta. 😂
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eva s.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
Close to everywhere if in the city center...
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F***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
The place is strategic which is in front of Thamrin City and the room is clean and spacious. I love that!
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Indra P.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
the staff is friendly, but the room looks stuffy, the lighting and sheets need to be replaced. it smells musty and moldy
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
The hotel location is very strategic, in front of Thamrin City. A short walk to Plaza Indonesia and Grand Indonesia. Affordable price, pretty good room. Easy to find breakfast and dinner. Recommended.
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3 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Respected Sir/Madam, Thank you for choosing Shalva Hotel Jakarta as your resting place with your family while in Jakarta City and taking the time to provide your valuable feedback. We will always be consistent in ensuring and maintaining the quality standards of Service and facilities for guests. We hope you can give us the opportunity to return to provide our best service on your future visits. We will always try to improve our services, so that you will always feel a pleasant experience during your stay at Shalva Hotel Jakarta. Best regards. Front Office Manager
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Z***e
icon-origin-TRAVELOKA
8,4
/10
Reviewed 4 week(s) ago
Good service, good food, good room.
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Accommodation's Reply
26 Jun 2025
Dear Respected Sir/Madam, Thank you for choosing Shalva Hotel Jakarta as your resting place with your family while in Jakarta City and taking the time to provide your valuable feedback. We will always be consistent in ensuring and maintaining the quality standards of Service and facilities for guests. We hope you can give us the opportunity to return to provide our best service on your future visits. We will always try to improve our services, so that you will always feel a pleasant Experience during your stay at Shalva Hotel Jakarta. Best regards. Front Office Manager
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ARIF M.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
very strategic in the center of Jakarta. close to shopping centers, access to everywhere is smooth and close, the hotel is very comfortable and clean. the employees are very friendly
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2 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Respected Sir/Madam, Thank you for choosing Shalva Hotel Jakarta as your resting place with your family while in Jakarta City and taking the time to provide your valuable feedback. We will always be consistent in ensuring and maintaining the quality standards of Service and facilities for guests. We hope you can give us the opportunity to return to provide our best service on your future visits. We will always try to improve our services, so that you will always feel a pleasant experience during your stay at Shalva Hotel Jakarta. Best regards. Front Office Manager
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M***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
It was a very pleasant stay, very recommended.
1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Respected Sir/Madam, Thank you for choosing Shalva Hotel Jakarta as your resting place with your family while in Jakarta City and taking the time to provide your valuable feedback. We will always be consistent in ensuring and maintaining the quality standards of Service and facilities for guests. We hope you can give us the opportunity to return to provide our best service on your future visits. We will always try to improve our services, so that you will always feel a pleasant Experience during your stay at Shalva Hotel Jakarta. Best regards. Front Office Manager
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N***S
icon-origin-TRAVELOKA
6,0
/10
Reviewed 5 week(s) ago
1. The toilet smells really bad of cigarettes. 2. The small gold square pillow smells of rancid sweat. 3. There is no foot cloth/mat. 4. Hair dryer needs to be borrowed, not available in the room.
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2 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Respected Sir/Madam, Thank you for choosing Shalva Hotel Jakarta as your resting place with your family while in Jakarta City and taking the time to provide your valuable feedback. We are very sorry to know about the unpleasant experience during your stay with us especially about our cleanliness & facilities. We have conveyed this issue & tried to the relevant department head to always be consistent in ensuring and maintaining the quality standards of Service and facilities for guests. We hope you can give us another chance to provide the best satisfaction and experience on your future visits. We will always try to improve our services, so that you can feel comfortable during your stay at Shalva Hotel Jakarta. We hope this unpleasant experience does not prevent you from returning to Shalva Hotel Jakarta. Best regards. Front Office Manager
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Siswanto
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
Clean rooms, friendly hotel staff, strategic location near shopping.
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2 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Respected Sir/Madam, Thank you for choosing Shalva Hotel Jakarta as your resting place with your family while in Jakarta City and taking the time to provide your valuable feedback. We will always be consistent in ensuring and maintaining the quality standards of Service and facilities for guests. We hope you can give us the opportunity to return to provide our best service on your future visits. We will always try to improve our services, so that you will always feel a pleasant experience during your stay at Shalva Hotel Jakarta. Best regards. Front Office Manager
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M***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
The service needs to be improved, there is no towel in the bathroom. The towels are already bad, please replace them with new ones. When checking in, they asked for help to put the items directly in the room, but no one helped. The service employees are friendly. There is no bathroom mat, they forgot to give it or there really isn't one.
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3 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear Respected Sir/Madam, Thank you for choosing Shalva Hotel Jakarta as your resting place with your family while in Jakarta City and taking the time to provide your valuable feedback. We are very sorry to know about the unpleasant experience during your stay with us especially regarding our cleanliness & facilities. We have conveyed this issue & made efforts to the relevant department heads to always be consistent in ensuring and maintaining the quality standards of Service and facilities for guests. We hope you can give us another chance to provide our best service on your future visits. We will always try to improve our services, so that you can feel comfortable during your stay at Shalva Hotel Jakarta. We hope this unpleasant experience does not prevent you from returning to Shalva Hotel Jakarta. Best regards. Front Office Manager
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 7 week(s) ago
The hotel is good. Strategic location. Lacking in the interior of the room and bathroom. Because some are already rotten. The sheets also smell a bit musty.
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2 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear Respected Sir/Madam, Thank you for choosing Shalva Hotel Jakarta as your resting place with your family while in Jakarta City and taking the time to provide your valuable feedback. We are very sorry to know about the unpleasant experience during your stay with us especially about our cleanliness & facilities. We will always be consistent in ensuring and maintaining the quality standards of Service and facilities for guests. We hope you can give us the opportunity to return to provide our best service on your future visits. We will always try to improve our services, so that you can always feel comfortable during your stay at Shalva Hotel Jakarta. Best regards. Front Office Manager
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Ursula t.
icon-origin-TRAVELOKA
8,4
/10
Reviewed 7 week(s) ago
The room's AC is not cold enough and please pay attention to the cleanliness of the bathroom, there are small cockroaches.
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Accommodation's Reply
10 Jun 2025
Dear Respected Sir/Madam, Thank you for choosing Shalva Hotel Jakarta as your resting place with your family while in Jakarta City and taking the time to provide your valuable feedback. We are very sorry to know about the unpleasant experience during your stay with us especially regarding our cleanliness & facilities. We have conveyed this issue & tried to the relevant department head to always be consistent in ensuring and maintaining the quality standards of Service and facilities for guests. We hope you can give us another chance to provide the best satisfaction and experience on your future visits. We will always try to improve our services, so that you can feel comfortable during your stay at Shalva Hotel Jakarta. We hope this unpleasant experience does not prevent you from returning to Shalva Hotel Jakarta. Best regards. Front Office Manager
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O***i
icon-origin-TRAVELOKA
8,8
/10
Reviewed 7 week(s) ago
Strategic location, but the room is a bit old as if it hasn't been used for a long time.
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1 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear Respected Sir/Madam, Thank you for choosing Shalva Hotel Jakarta as your resting place with your family while in Jakarta City and taking the time to provide your valuable feedback. We are very sorry to know about the unpleasant experience during your stay with us especially about our cleanliness & facilities. We will always be consistent in ensuring and maintaining the quality standards of Service and facilities for guests. We hope you can give us the opportunity to return to provide our best service on your future visits. We will always try to improve our services, so that you will always feel a pleasant Experience during your stay at Shalva Hotel Jakarta. Best regards. Front Office Manager
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Teguh G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
very fun and friendly people
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1 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear Respected Sir/Madam, Thank you for choosing Shalva Hotel Jakarta as your resting place with your family while in Jakarta City and taking the time to provide your valuable feedback. We will always be consistent in ensuring and maintaining the quality standards of Service and facilities for guests. We hope you can give us the opportunity to return to provide our best service on your future visits. We will always try to improve our services, so that you will always feel a pleasant Experience during your stay at Shalva Hotel Jakarta. Best regards. Front Office Manager
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Teguh G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
good and enjoy satisfied person
Find this review helpful?
Accommodation's Reply
10 Jun 2025
Dear Respected Sir/Madam, Thank you for choosing Shalva Hotel Jakarta as your resting place with your family while in Jakarta City and taking the time to provide your valuable feedback. We will always be consistent in ensuring and maintaining the quality standards of Service and facilities for guests. We hope you can give us the opportunity to return to provide our best service on your future visits. We will always try to improve our services, so that you will always feel a pleasant experience during your stay at Shalva Hotel Jakarta. Best regards. Front Office Manager
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Hendrie C.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 7 week(s) ago
The room looks like it has not been renovated yet but has already been sold to consumers
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Respected Sir/Madam, Thank you for choosing Shalva Hotel Jakarta as your resting place with your family while in Jakarta City and taking the time to provide your valuable feedback. We are very sorry to know about the unpleasant experience during your stay with us especially regarding our cleanliness & facilities. We have conveyed this issue & tried to the relevant department head to always be consistent in ensuring and maintaining the quality standards of Service and facilities for guests. We hope you can give us another chance to provide the best satisfaction and experience on your future visits. We will always try to improve our services, so that you can feel comfortable during your stay at Shalva Hotel Jakarta. We hope this unpleasant experience does not prevent you from returning to Shalva Hotel Jakarta. Best regards. Front Office Manager
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BUDIHARDJO W.
icon-Business
Business
icon-origin-TRAVELOKA
7,0
/10
Reviewed 8 week(s) ago
The bathroom is not very clean and looks old. The lighting is also too dark.
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Accommodation's Reply
26 Jun 2025
Dear Respected Sir/Madam, Thank you for choosing Shalva Hotel Jakarta as your resting place with your family while in Jakarta City and taking the time to provide your valuable feedback. We are very sorry to know about the unpleasant experience during your stay with us especially about our cleanliness & facilities. We have conveyed this issue & tried to the relevant department head to always be consistent in ensuring and maintaining the quality standards of Service and facilities for guests. We hope you can give us another chance to provide the best satisfaction and experience on your future visits. We will always try to improve our services, so that you can feel comfortable during your stay at Shalva Hotel Jakarta. We hope this unpleasant experience does not prevent you from returning to Shalva Hotel Jakarta. Best regards. Front Office Manager
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Lia H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,0
/10
Reviewed 8 week(s) ago
The bathroom buffet is broken, the cleanliness of the hallway is also bad. There are cigarette butts and plates and knives in the corner of the hallway, the cleanliness of the room is also lacking. The room curtains are also torn.
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2 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Respected Sir/Madam, Thank you for choosing Shalva Hotel Jakarta as your resting place with your family while in Jakarta City and taking the time to provide your valuable feedback. We are very sorry to know about the unpleasant experience during your stay with us especially about our cleanliness & facilities. We have conveyed this issue & tried to the relevant department head to always be consistent in ensuring and maintaining the quality standards of Service and facilities for guests. We hope you can give us another chance to provide the best satisfaction and experience on your future visits. We will always try to improve our services, so that you can feel comfortable during your stay at Shalva Hotel Jakarta. We hope this unpleasant experience does not prevent you from returning to Shalva Hotel Jakarta. Best regards. Front Office Manager
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N***i
icon-Transit
Transit
icon-origin-TRAVELOKA
5,8
/10
Reviewed 8 week(s) ago
The location is strategic because it is in the city center and close to the mall, the only minus is the lack of staff, yes, from the beginning there should have been someone to help us unload our stuff, especially since we brought a lot of suitcases, there was no staff to help us at all, then the room was good, but the AC kept making noise and the blanket was dirty with lots of stains. For the first time entering, there should have been someone guarding the door because the door was a bit difficult to open when in the lobby, especially since we brought a lot of stuff and there was no staff to help us.
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Lobby 4 Hotel Shalva Jakarta

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