Hotel Tjampuhan Spa

This is such a beautiful old villa with so much character and privacy. Nature is close by and a short walk to the centre of Ubud. Staff are very friendly.

Honestly, it was our worst and most shoking experience in all my times in Bali. Hotel looks beautful but needs a massive shake up and new management. There are 2 pools but only one is in the sunny area with warm water, even though it is in a poor condition and missing tiles under water. Pool is very small with only 5-6 sun beds while there are at least 5 times more guests are staying in the hotel so basically only 5 -6 people a day can stay around the pool. Person serving drinks in the pool bar does not speak any foreign language and has no idea what sort of alcohol he is putting into cocktails. First, we got Pina kolada purely non alcoholic while paid for the one with Bacardi. When we asked if there any Bacardi in the cocktail man quite rudely kept doing what he was doing ignoring us. When we insisted to tell us what was added to our cocktails man went into basically into a hole in the ground that served him as a kitchen and brought 2 bottles showing us that maybe added alcohol from any of these. Non of that was Bacardi and we had no idea what sort of alcohol was in that bottles! Nobody saw a problem in this and was unable to tell us what actually we drank and how somebody with no idea what he is doing and serving to customers can work in the pool bar and sell alcohol. We asked to speak to a manager and were told there is no manager!! Came to reception and all staff was laughing at us as we are crazy white ladies seeing no issues with anything. Lots more to say just no space

Beautiful location and facilities, very friendly and helpful staff. It's my second stay and I am planning to return.

The staff were so friendly and accommodating. The grounds were beautiful. Even though there are a lot of stairs we didn’t mind the workout.

Beautiful place

Beautiful authentic Bali hotel. Wonderful service. Everyone was eager to meet our needs.

Very poor room cleaning, bathroom needs maintenance, garden needs maintenance and cleaning old leaves

The hotel facilities and everything about it was more than satisfactory.There appeared however to be a tipping culture expectation when the overall costs incurred a customer service fee.Making it much more costly. Hand towels in the bathroom would be a nice addition.Staff were amazing.

I love this hotel; it is my third stay. The grounds of this hotel are spectacular. Loved Lebah 5!

RUN away if you are bringing a group! Most of the staff are really beautiful but the manager was awful. He actually lied directly to us regarding our group arrangements - and put some of our group members in lesser quality rooms without our permission and having already paid for the higher class of room. Our group contact was very nice - but didn't get anything right regarding our rooms set up or spa appointments. They also lied to us about a special spa room we reserved. We got there and the wedding couple was told it was not available because it was "broken" but when we went there - it turns out they had just put someone else in that room. We also had our group luggage delivered before we arrived. They told us that it never came (which caused a panic) then they said it had just arrived. It was actually there for four hours so they did not tell us the truth and set up a panicked chain of events. This may be fine for a couple stay - but if you are a meeting planner or the coordinator for a family group - do not trust anything they say.

Beautiful hotel, the only downside is the number of steps but that’s what special about the hotel. Staff were extremely friendly and helpful, would definitely recommend

Beautiful property and gardens and amazing spa! The lodges are starting to show signs of wear and tear but it looked like they were starting to refurbish some of them. Great service and buffet breakfast was lovely.

Lovely 5 day stay in hotel. Laid back place with great service

Rooms are quite a disrepair, needs a lot of upkeep and maintenance done. So many things were broken or not working.

The food was very mediocre. Breackfast was pleasent but never changed from day to day

This was a beautiful place I enjoyed staying there but I found getting around outside of the main building very difficult as a 70 year old

We enjoyed our stay at the Tjampuan. It is a charming, traditional Balinese style hotel with beautiful, lush gardens. Our room was spacious and comfortable (if a little tired) and the was a large balcony looking out on to thatched roofs and the rain forest beyond. To be fair, the bathroom was in need of renovation. The staff are welcoming, efficient and friendly.

Lovely property and facilities but unfortunately was not aware that there was so many stairs to navigate. This should be highlighted at the time of booking.

Amazing place and location

A wonderful location, close to the city (easy walking distance) and surrounded by tropical forrest. Elegant Bali style houses and rooms. Very professional and friendly staff. I'm planning to return as soon as possible, given my busy life back home. Thank you 🙏