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Istana Permata Hotel Dinoyo Surabaya
Hotels
Preferred Partner Plus
8,0
/10
Very Good
762 reviews
In the Area
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Jl. Raya Dinoyo No.5-9, Keputran, Kec. Tegalsari, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60265
Main Facilities
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AC
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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What's around Istana Permata Hotel Dinoyo Surabaya
Jl. Raya Dinoyo No.5-9, Keputran, Kec. Tegalsari, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60265
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Discover More About Istana Permata Hotel Dinoyo Surabaya
note: hotel was previously named Hotel Istana Permata Dinoyo
Location
Istana Permata Hotel Dinoyo Surabaya is located in area / city Tegalsari.
About Istana Permata Hotel Dinoyo Surabaya
Istana Permata Hotel Dinoyo Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Istana Permata Hotel Dinoyo Surabaya is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Istana Permata Hotel Dinoyo Surabaya provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Istana Permata Hotel Dinoyo Surabaya, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Istana Permata Hotel Dinoyo Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Istana Permata Hotel Dinoyo Surabaya is suitable for you who value privacy during your stay.
Istana Permata Hotel Dinoyo Surabaya is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Istana Permata Hotel Dinoyo Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
Istana Permata Hotel Dinoyo Surabaya is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Istana Permata Hotel Dinoyo Surabaya
Common Space
Lobby
Exterior
Bedroom
In-room Bathroom
General
- AC
- Heater
- Non-smoking room
- Smoking area
In-room Facilities
- Bathtub
- Desk
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Grocery
- Supermarket
Public Facilities
- Parking
- WiFi in public area
Hotel Services
- 24-hour Receptionist
- Multilingual staff
Connectivity
- Free WiFi
Accommodation Policy & General Information in Istana Permata Hotel Dinoyo Surabaya
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Istana Permata Hotel Dinoyo Surabaya | 68 |
Number of floors in Istana Permata Hotel Dinoyo Surabaya | 2 |
Another facilities in Istana Permata Hotel Dinoyo Surabaya | Heater, Non-smoking room, Smoking area, Bathtub, Desk |
Frequently asked question in Istana Permata Hotel Dinoyo Surabaya
What are available facilities at Istana Permata Hotel Dinoyo Surabaya?
There are top facilites at Istana Permata Hotel Dinoyo Surabaya such as AC, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Istana Permata Hotel Dinoyo Surabaya?
The standard check-in time at Istana Permata Hotel Dinoyo Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Istana Permata Hotel Dinoyo Surabaya?
Istana Permata Hotel Dinoyo Surabaya is a 2.0-star hotel.
How many floors does Istana Permata Hotel Dinoyo Surabaya have?
Istana Permata Hotel Dinoyo Surabaya has 2 floors.
How many rooms are available at Istana Permata Hotel Dinoyo Surabaya?
Istana Permata Hotel Dinoyo Surabaya has 68 rooms in total.
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More Reviews from Other Guests in Istana Permata Hotel Dinoyo Surabaya
8,0
Very Good
From 762 reviews
Provided by travelers on
Cleanliness
7,9
Room Comfort
8,0
Meal
8,4
Location
8,4
Service and Facilites
8,2
People often mention about Istana Permata Hotel Dinoyo Surabaya
All
Bathroom (22)
Distance to City Center (19)
Ambiance (19)
Bedroom (19)
Staff Friendliness (16)
Surroundings (11)
Room Space (11)
Soundproof (11)
Hotel Area (10)
Accessibility (8)
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Traveler Reviews Istana Permata Hotel Dinoyo Surabaya
Number of reviews per page
20
40
Customer reviews
b***i
Transit
5,9
/10
Reviewed 3 day(s) ago
The room is full of mosquitoes
The AC unit is often unusable
The bathroom is often broken
The mattress is uncomfortable and squishy
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T***a
8,4
/10
Reviewed 2 week(s) ago
Clean up the bathroom and the pipe and the shower.
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i***m
Staycation
8,3
/10
Reviewed 3 week(s) ago
waiting for the lobby officer for a long time because I bought coffee
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T***i
Business
10,0
/10
Reviewed 3 week(s) ago
Strategic location, pretty good rooms...
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MI
Muhamad I. A.
Leisure
8,2
/10
Reviewed 4 week(s) ago
For that price in the city center, it's pretty good, but the bathroom smells and the shower handle is loose, fix it properly... suggestion: install a bathroom air freshener
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F***r
5,3
/10
Reviewed 5 week(s) ago
I was on the second floor, far back in a different building. The hotel was scary and not suitable for backpackers. I asked for a room on the first floor, but was charged an additional fee, so I decided to look for another hotel.
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I***i
5,3
/10
Reviewed 9 week(s) ago
For those looking for accommodation, it's not suitable.
From the start of check-in, you can smell cigarettes, then the room is bad, the chair is broken, the AC is not cold, the hot water, the shower doesn't even work and the water that comes out is very little, the room is very hot, the mattress and sheets are dirty with lots of stains, when checking in you have to deposit 100k (returned at check-out)
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1 people find it helpful
MUHAMMAD S. A. B. O.
Leisure
8,8
/10
Reviewed 9 week(s) ago
The room itself is fine! With the price, you really will be getting the best size room for it. Although, the shower is not so good. The water pressure is horrible. And the smell is pretty weird too. But overall the room itself is fine. It is the JOURNEY to the room ahhaahhaa.
It feels like 100-200m just to go to the room itself from the lobby. I mean, it would be fine if you just use Grab all the time but if you wanna walk and your room is at level 2, goodluck on your calves. Overall all good! 4/5!
The staff are very friendly and the water there is not that bad (The big mineral water) but you can get cheaper ones from Indomaret for 8k rupiah instead of 10k in case you need this info.
The room’s soundproofing needs to be fixed as you can hear someone close their door pretty loudly.
Stayed there for a week and everything is good. The bed could be MUCH more cleaner though… Never tried the TV though. And the AC controller doesn’t work so goodluck 24/7 of a turned on AC.
Surrounding is fine but because of the infamous reputation of the hotel, you’d find some people just staring at you. There’s a nice bebek stall in front of the hotel though.
Overall, good enough. Especially for the price. 4/5. Would go again even with the cons because of the price!
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A***d
Leisure
9,4
/10
Reviewed 11 week(s) ago
The maintenance staff is friendly, the shower water is small ..............
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1 people find it helpful
K***a
6,0
/10
Reviewed 12 week(s) ago
Friendly service. The room smelled bad (damp and smelled of cockroaches), there was a 30-minute power outage, and the hotel doesn't have a generator.
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A***a
5,0
/10
Reviewed 20 week(s) ago
first and last stay at this hotel. cleanliness is far from suitable for families, access to the room is difficult (experience when contacting the lobby to be picked up because it was raining, but no one responded). Disclaimer: not recommended to stay here for families.
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1 people find it helpful
G***h
Transit
8,2
/10
Reviewed 21 week(s) ago
Spacious room for that price. Water is very slow, faucet is prone to break. The room is suitable if you bring a car because each room has a trunk. The 2nd floor is a bit far up but can be escorted by the security guard.
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3 people find it helpful
R***y
Business
10,0
/10
Reviewed 22 week(s) ago
Awesome, easy to access from the main road
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2 people find it helpful
H***h
6,8
/10
Reviewed 23 week(s) ago
I'm fed up, I'm fed up, I'm fed up, just staying overnight once is enough.
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M***m
Transit
5,3
/10
Reviewed 23 week(s) ago
Not suitable for living in, the AC doesn't work properly... the horror room smells of cigarettes and is far from the lobby, so I didn't stay there because it was really minus, not recommended, even though the price is cheap, it's a waste of money, but the staff are very kind and friendly
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2 people find it helpful
s***e
6,5
/10
Reviewed 25 week(s) ago
The AC is not cold, the TV is not on, so comfort is lacking.
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1 people find it helpful
H***n
5,4
/10
Reviewed 28 week(s) ago
Good location, nice staff, shabby room
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B***s
Staycation
8,6
/10
Reviewed 32 week(s) ago
close to the station and traditional market, but please pay attention to cleanliness. Thank you. When I went there, there were dirty glasses and towels used by other people.
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U***n
8,8
/10
Reviewed 35 week(s) ago
Nice, close to town and market🙂🙂🙂🙂
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1 people find it helpful
b***s
Transit
5,0
/10
Reviewed 37 week(s) ago
Don't call this place a hotel because it is very unfit for human habitation.
There is only 1 room light so the lighting is dim, the leaky and damp walls have not been repaired, the pillows are brownish yellow, the mattress is dirty so when you sleep your body itches all night so you can't sleep, and then it is placed on the 2nd floor which is far from the reception so you can't complain.
The white towels have turned black and are full of holes.
Never choose this hotel, it is very, very, very unfit for human habitation. It is suitable for spirits
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2 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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