JHL Solitaire Gading Serpong

Hotels
Preferred Partner
8,8
/10
Very Good
1.859 reviews

What Guests Say About Their Stay

Staff Friendliness (66)
Ambiance (65)
Bedroom (64)
Bathroom (61)
Rynaldi C.
10,0
/ 10
We had so much fun staying at jhl solitaire. The staff was so wonderful, we asked for anniversary decorations and they fulfilled the request perfectly yet pretty. Thank you jhl solitaire. Definitely we'll be back for another wondrous stays at jhl solitaire
Cut M.
9,7
/ 10
Nice hotel. The design so good. All were great. The only thing they need need to improve is the staff number on restaurant when breakfast. I waited to long to get served.
Devilia M.
9,7
/ 10
I had the most pleasant stay here. All the staff are helpful and kind, and also extra miles services. The food and accommodation were both exceptional, We loved our stay here, the rooms, services, everything has been lovely! We are sad to leave to soon. Thanks for a great stay!
Shella F. A.
10,0
/ 10
Bought the executive room and got upgrade to junior suite, got complementary of afternoon tea due to I have to wait for the room to be ready, best service from the staff, thank you!
Ronald S. S.
9,7
/ 10
I stayed here with my wife and our 3 children in Executive Suites for three nights as a part of our End of Year getaway. The architecture of the hotel is one of its kind. The room size follows the curve of the design, so it's not just a jewel-shaped façade covering the building the way we thought before. Service is great, clean and neat. free breakfast in a great restaurant and free afternoon tea come with our reservation which make it a memorable weekend for our children. One thing we did not expect is the quality of the elevators cart, which look old, and somehow degrade its premium brand as a 5-star hotel. Other than that, I would absolutely recommend my friends and families to stay in this hotel.
In the Area
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Jl. Gading Serpong Boulevard Barat Blok.S No. 5 , Gading Serpong, Tangerang, Banten, Indonesia, 15810

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Luxurious Design
Aesthetic Architecture
Recommended for Family with children
Staying at JHL Solitaire Gading Serpong is a good choice when you are visiting Gading Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around JHL Solitaire Gading Serpong

Jl. Gading Serpong Boulevard Barat Blok.S No. 5 , Gading Serpong, Tangerang, Banten, Indonesia, 15810
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Lobby JHL Solitaire Gading Serpong
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Discover More About JHL Solitaire Gading Serpong

About JHL Solitaire Gading Serpong

Located in the vibrant area of Gading Serpong, Banten, JHL Solitaire Gading Serpong is a luxurious hotel that offers a perfect blend of comfort, elegance, and modern amenities. This hotel is designed to cater to both business and leisure travelers, providing a serene escape from the hustle and bustle of city life. With its strategic location, guests can easily access various attractions, shopping centers, and entertainment venues, making it an ideal choice for those looking to explore the region.

JHL Solitaire Gading Serpong boasts a contemporary architectural design that reflects sophistication and style. The hotel features well-appointed rooms and suites, each equipped with modern conveniences such as high-speed internet, flat-screen TVs, and plush bedding to ensure a restful stay. The spacious interiors are complemented by tasteful decor, creating an inviting atmosphere that makes guests feel right at home.

One of the standout features of JHL Solitaire Gading Serpong is its commitment to providing exceptional service. The friendly and professional staff are dedicated to ensuring that every guest's needs are met, from check-in to check-out. Whether you require assistance with your luggage or recommendations for local attractions, the staff is always ready to help.

In addition to its luxurious accommodations, JHL Solitaire Gading Serpong offers a range of facilities designed to enhance your stay. Guests can indulge in a refreshing dip in the outdoor swimming pool, unwind at the spa, or maintain their fitness routine at the well-equipped gym. The hotel also features several dining options, including a restaurant that serves a variety of local and international cuisines, ensuring that there is something to satisfy every palate.

For business travelers, the hotel provides comprehensive meeting and event facilities, making it an excellent choice for conferences, seminars, and corporate gatherings. With state-of-the-art technology and flexible event spaces, JHL Solitaire Gading Serpong is equipped to handle events of any size.

Overall, JHL Solitaire Gading Serpong is more than just a place to stay; it’s an experience that combines luxury, convenience, and exceptional service. Whether you’re visiting for business or leisure, this hotel promises a memorable stay that will leave you wanting to return.

Why You Should Stay at JHL Solitaire Gading Serpong

Choosing to stay at JHL Solitaire Gading Serpong means opting for a unique blend of luxury and convenience. The hotel’s prime location allows easy access to major attractions, shopping malls, and dining options, making it a perfect base for exploring the area. Additionally, the hotel’s commitment to guest satisfaction ensures that you will receive top-notch service throughout your stay. With a variety of amenities and facilities, including a stunning pool, spa services, and exquisite dining options, JHL Solitaire Gading Serpong caters to all your needs, making it an ideal choice for both relaxation and business.

Best Time to Stay at JHL Solitaire Gading Serpong

The best time to stay at JHL Solitaire Gading Serpong is during the dry season, which typically runs from May to September. During these months, the weather is pleasant, making it perfect for outdoor activities and exploring nearby attractions. Additionally, this period often sees fewer crowds, allowing for a more relaxed experience. However, if you’re looking for vibrant local events and festivals, consider visiting during the holiday season when the area comes alive with celebrations and activities.

Transportation and Accessibility

Access to the Airport

JHL Solitaire Gading Serpong is conveniently located approximately 30 kilometers from Soekarno-Hatta International Airport, making it easily accessible for travelers arriving by air. The hotel offers airport transfer services, ensuring a hassle-free journey to and from the airport. Additionally, taxis and ride-sharing services are readily available, providing guests with flexible transportation options.

Public Transportation

For those who prefer public transportation, Gading Serpong is well-connected by bus and commuter train services. The nearby Serpong Station offers access to the Greater Jakarta area, making it easy to explore the city and its surroundings. Local buses also operate frequently, providing an affordable way to navigate the region. The hotel’s staff can assist with transportation inquiries and help guests plan their journeys.

Unique Facilities at JHL Solitaire Gading Serpong

1. Outdoor Swimming Pool

The outdoor swimming pool at JHL Solitaire Gading Serpong is a perfect spot to relax and unwind. Surrounded by lush greenery, it offers a tranquil escape where guests can soak up the sun or take a refreshing dip. The pool area is equipped with comfortable loungers, making it an ideal place to enjoy a good book or sip on a cocktail.

2. Spa and Wellness Center

Indulge in a rejuvenating experience at the hotel’s spa and wellness center. Offering a range of treatments, including massages, facials, and body scrubs, the spa is designed to help guests relax and recharge. The skilled therapists use high-quality products to ensure a soothing and revitalizing experience.

3. Fitness Center

For fitness enthusiasts, the hotel features a well-equipped fitness center with modern exercise equipment. Guests can maintain their workout routines while enjoying stunning views of the surrounding area. The fitness center is open 24/7, allowing guests to exercise at their convenience.

Nearby Attractions at JHL Solitaire Gading Serpong

1. Summarecon Mall Serpong

Located just 3 kilometers from JHL Solitaire Gading Serpong, Summarecon Mall Serpong is a premier shopping destination that offers a wide range of retail outlets, dining options, and entertainment facilities. With over 200 stores, including international brands and local boutiques, visitors can enjoy a full day of shopping. The mall also features a cinema, making it a great spot for catching the latest films.

2. Scientia Garden

Approximately 4 kilometers from the hotel, Scientia Garden is a beautiful park that combines nature and education. This family-friendly attraction features various gardens, playgrounds, and educational exhibits, making it a perfect destination for a day out with the kids. Visitors can enjoy leisurely walks, picnics, and even participate in workshops offered at the park.

3. AEON Mall BSD City

Just 6 kilometers away, AEON Mall BSD City is a Japanese-themed shopping mall that offers a unique shopping experience. With a variety of stores, restaurants, and entertainment options, this mall is a must-visit for those looking to explore different cuisines and shopping styles. The mall also features a large supermarket, making it convenient for guests to stock up on essentials.

4. BSD Xtreme Park

Located about 7 kilometers from the hotel, BSD Xtreme Park is an adventure park that offers a range of outdoor activities, including paintball, go-karting, and flying fox. This attraction is perfect for thrill-seekers and families looking for an exciting day out. The park’s facilities are designed to cater to all ages, ensuring a fun-filled experience for everyone.

5. Taman Kota 2 BSD

Approximately 8 kilometers from JHL Solitaire Gading Serpong, Taman Kota 2 BSD is a spacious park that features jogging tracks, playgrounds, and picnic areas. It’s an excellent spot for families and fitness enthusiasts to enjoy outdoor activities. The park is well-maintained and provides a peaceful environment for relaxation and recreation.

6. Ocean Park BSD

Just 9 kilometers away, Ocean Park BSD is a water park that offers a variety of water attractions, including slides, wave pools, and lazy rivers. It’s a fantastic destination for families looking to cool off and have fun during their stay. The park also features dining options, ensuring that guests can enjoy meals without leaving the premises.

7. The Breeze BSD City

Located about 10 kilometers from the hotel, The Breeze BSD City is a lifestyle center that combines shopping, dining, and entertainment in a beautiful outdoor setting. Visitors can explore various shops, enjoy delicious meals at numerous restaurants, or simply relax by the lake. The Breeze often hosts events and activities, making it a lively place to visit.

8. Citra Raya World of Wonders

Approximately 11 kilometers from JHL Solitaire Gading Serpong, Citra Raya World of Wonders is an amusement park that offers a range of rides and attractions for all ages. From thrilling roller coasters to family-friendly rides, this park is perfect for a fun day out. The park also features food stalls and souvenir shops, ensuring a complete entertainment experience.

9. Siloam Hospital

Located just 12 kilometers away, Siloam Hospital is a modern healthcare facility that provides comprehensive medical services. While it may not be a traditional tourist attraction, it’s essential for travelers to know that quality healthcare is readily available nearby. The hospital is equipped with advanced medical technology and staffed by experienced professionals.

10. Bintaro Jaya Xchange Mall

About 13 kilometers from the hotel, Bintaro Jaya Xchange Mall is another excellent shopping destination that offers a variety of retail outlets, dining options, and entertainment facilities. The mall features a cinema, making it a great place to unwind after a day of shopping. With its modern design and vibrant atmosphere, Bintaro Jaya Xchange Mall is a popular spot for both locals and visitors.

Tips and Tricks for Staying at JHL Solitaire Gading Serpong

Tips During Your Stay

To make the most of your stay at JHL Solitaire Gading Serpong, consider these tips: First, take advantage of the hotel’s concierge services to get recommendations for local attractions and dining options. Second, explore the nearby shopping malls for unique souvenirs and local products. Lastly, don’t hesitate to ask the staff for assistance with transportation or any special requests you may have during your stay.

Tips for Enjoying Hotel Facilities

To fully enjoy the facilities at JHL Solitaire Gading Serpong, plan your activities ahead of time. For instance, schedule a spa appointment early in your stay to secure your preferred time. Make sure to check the pool hours and consider visiting during quieter times for a more relaxing experience. Lastly, take advantage of the hotel’s dining options by trying different cuisines available at the restaurant.

Why Book JHL Solitaire Gading Serpong on Traveloka

Extensive Accommodation Options

When you book JHL Solitaire Gading Serpong through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for a luxurious suite or a cozy room, Traveloka offers various choices to suit your preferences and budget. This flexibility ensures that you can find the perfect stay that meets your needs.

Easy and Flexible Payment Options

Traveloka provides easy and flexible payment options, allowing you to choose the method that works best for you. With options like Pay at Hotel, you can enjoy the convenience of settling your bill upon arrival. Additionally, the PayLater feature allows you to book your stay now and pay later, making it easier to manage your travel expenses.

Customer Loyalty Program

By booking through Traveloka, you can take advantage of their customer loyalty program. As you book more stays, you can level up your Traveloka Priority status, unlocking amazing benefits and special perks. This program rewards loyal customers, making your travel experience even more enjoyable.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at JHL Solitaire Gading Serpong. These reviews provide valuable insights into the hotel’s services, facilities, and overall guest experiences. By reading real guest reviews, you can make informed decisions and choose the best accommodation for your needs.

With all these advantages, there’s no reason not to choose JHL Solitaire Gading Serpong for your next stay in Banten. Booking hotel through Traveloka ensures a seamless experience, allowing you to focus on enjoying your trip and creating unforgettable memories!

All facilities in JHL Solitaire Gading Serpong

Swimming Pool JHL Solitaire Gading Serpong
Swimming Pool
Entertainment Facility JHL Solitaire Gading Serpong
Entertainment Facility
Fitness Center JHL Solitaire Gading Serpong
Fitness Center
Lobby JHL Solitaire Gading Serpong
Lobby
Exterior JHL Solitaire Gading Serpong
Exterior

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Children play area
  • Fitness center
  • Hot tub
  • Massage
  • Outdoor pool
  • Spa

General

  • AC
  • Ballroom
  • Non-smoking room
  • Swimming pool

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Area shuttle with surcharge
  • Valet parking (surcharge)

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Shops

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service

Food and Drinks

  • Bar
  • Buffet breakfast

Business Facilities

  • Business center
  • Meeting facilities

Kids and Pets

  • CRIBS
  • Highchairs

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in JHL Solitaire Gading Serpong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Check In time at 14:00 and Check Out time at 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JHL Solitaire Gading Serpong
141
Number of floors in JHL Solitaire Gading Serpong
15
Another facilities in JHL Solitaire Gading Serpong
Bathrobe, Bathtub, Cable TV, Desk, Hairdryer

Frequently asked question in JHL Solitaire Gading Serpong

What are available facilities at JHL Solitaire Gading Serpong?
There are top facilites at JHL Solitaire Gading Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JHL Solitaire Gading Serpong?
The standard check-in time at JHL Solitaire Gading Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does JHL Solitaire Gading Serpong provide breakfast?
Yes, JHL Solitaire Gading Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of JHL Solitaire Gading Serpong?
JHL Solitaire Gading Serpong is a 5.0-star hotel.
How many floors does JHL Solitaire Gading Serpong have?
JHL Solitaire Gading Serpong has 15 floors.
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More Reviews from Other Guests in JHL Solitaire Gading Serpong

8,8
Very Good
From 1.802 reviews
Provided by travelers on
Cleanliness

9,1

Room Comfort

9,1

Meal

8,8

Location

9,0

Service and Facilites

9,0

People often mention about JHL Solitaire Gading Serpong
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Bedroom (60)
Staff Friendliness (57)
Ambiance (57)
Room Space (52)
Hotel Area (52)
Bathroom (51)
Variety (49)
Family Friendly (46)
Taste (45)
Surroundings (43)
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Traveler Reviews JHL Solitaire Gading Serpong

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20
40
Customer reviews
A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 day(s) ago
The hotel is quite good, in the city center, nice, recommended place in BSD, the food is delicious... The room is comfortable. The service is good and friendly.
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A***e
icon-Staycation
Staycation
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9,7
/10
Reviewed 2 day(s) ago
The hotel is quite good, in the city center, nice, recommended place in BSD, the food is delicious... The room is comfortable.
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H***o
icon-Staycation
Staycation
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10,0
/10
Reviewed 2 day(s) ago
The hotel atmosphere remains calm, even though many people are staying at the hotel.
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H***o
icon-Staycation
Staycation
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10,0
/10
Reviewed 2 day(s) ago
The hotel service is good, the hotel atmosphere is calm even though many people are staying at the hotel.
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F***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Comfortable, spacious and clean rooms, fun and unique facilities for young families, especially with the Acquaree spa kids pool.
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Accommodation's Reply
19 Sep 2025
Dear Our Valued Guest, Thank you for taking the time to share your experience and positive review of JHL Solitaire Gading Serpong. We are delighted that our service, especially our Acquaree facility, has left a positive impression on you. We will share your feedback with the team so that we can maintain and improve the service we provide to our guests. We look forward to welcoming you back to JHL Solitaire Gading Serpong. Solitaire Regards, Grant Alexander, General Manager.
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M***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The staff is very friendly and helpful. It's in the city center, so it's easy to find any food. The breakfast is very varied, from traditional to Western to Japanese. My initial intention for a staycation here was to go to the waterpark spa kids. But it turned out to be fully booked from Saturday to Sunday. Sigh. But overall, I recommend a staycation here. Thank you.
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Accommodation's Reply
19 Sep 2025
Dear Our Valued Guest, Warm greetings from jhl solitaire Gading Serpong. Thank you for choosing jhl solitaire Gading Serpong as your holiday destination and for taking the time to review our hotel. On behalf of the management, I would like to apologize if your experience did not meet your expectations regarding the unavailability of Acquaree last Saturday and Sunday. At jhl solitaire Gading Serpong, we strive to provide the best experience for every guest. Therefore, your review is very important for us to continue improving our service to be even better in the future. We look forward to serving you again in the future. Sincerely, Grant Alexander, General Manager.
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N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and the hotel is clean.
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Accommodation's Reply
12 Sep 2025
Dear Our Valued Guest, thank you for taking the time to review JHL Solitaire Gading Serpong. Our goal is to ensure your comfort and satisfaction are our top priorities. We hope you and your family will return to JHL Solitaire Gading Serpong in the near future. Solitaire Regards, Grant Alexander, General Manager.
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S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Ok, the service is also good, clean, recommended
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Accommodation's Reply
12 Sep 2025
Dear Our Valued Guest, Warm greetings from jhl solitaire Gading Serpong. Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay. We will share your review with our team, which will certainly motivate us to always provide the best service and facilities for our guests. We hope to see you again soon. Solitaire Regards, Grant Alexander, General Manager
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Amelia S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The staff are friendly, the service is also good, the facilities are good, the rooms are super spacious and most importantly the breakfast is super duper delicious, really great.
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+4
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Accommodation's Reply
08 Sep 2025
Dear Ms. Amelia, Warm greetings from JHL Solitaire Gading Serpong. We are delighted to receive your positive feedback regarding your stay. We will share your positive review with our team, which will certainly motivate us to always provide and improve our services for our guests. Once again, thank you for sharing your experience. We look forward to welcoming you back to JHL Solitaire Gading Serpong. Solitaire Regards, Grant Alexander, General Manager
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H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
It was truly a different experience.. As befits the star rating of the hotel... The breakfast was the best in terms of taste and variety👍
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Accommodation's Reply
08 Sep 2025
Dear Our Valued Guest, Thank you for taking the time to share your experience and positive review of JHL Solitaire Gading Serpong. We are delighted that our service, especially our facilities and breakfast selection, have left a positive impression on you. We will share your feedback with the team so that we can maintain and improve the service we provide to our guests. We look forward to welcoming you back to JHL Solitaire Gading Serpong. Solitaire Regards, Grant Alexander, General Manager.
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d***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
The staff is responsive and friendly
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1 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Our Valued Guest, Warm greetings from jhl solitaire Gading Serpong. Thank you for taking the time to give us a perfect rating. We are delighted that you enjoyed our service. We look forward to welcoming you back to jhl solitaire Gading Serpong. Solitaire Regards, Grant Alexander, General Manager
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
It's really cool, I don't regret staying here.
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Accommodation's Reply
03 Sep 2025
Dear Our Valued Guest, thank you for taking the time to review JHL Solitaire Gading Serpong. Our goal is to ensure your comfort and satisfaction. We are delighted to provide you with our best service, especially with our exciting children's activities. We hope you and your family will return to JHL Solitaire Gading Serpong in the near future. Regards, Grant Alexander, General Manager.
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A***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Great ambiance, friendly staff
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Accommodation's Reply
25 Aug 2025
Dear Our Valued Guest, Warmest Greetings from JHL Solitaire Gading Serpong! Thank you for sharing your experience at JHL Solitaire Gading Serpong. It is our pleasure to have you as our guest. I will certainly take the opportunity to share your comments to improve our service with the rest of the team. I hope that there will be other occasions for you to come back soon. I look forward to welcoming you back in the hopefully near future. Solitaire Regards, Grant Alexander General Manager
S***o
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The hotel is great, the staff is friendly, and the room is clean. Absolutely top-notch.
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1 people find it helpful
Accommodation's Reply
21 Aug 2025
Dear Our Valued Guest, thank you for taking the time to review JHL Solitaire Gading Serpong. Your comfort and satisfaction are our goal. We are delighted to provide our guests with the best service possible. We hope you and your family will return to JHL Solitaire Gading Serpong in the near future. Solitaire Regards, Grant Alexander, General Manager
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Eunice P. V. P.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
My two nights here were very enjoyable. The food was delicious, the service was excellent, the room was comfortable and well-appointed, and the staff were friendly. I checked out with the super friendly Miss Angely. Overall, everyone was very welcoming.
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Accommodation's Reply
21 Aug 2025
Dear Ms. Eunice, thank you for taking the time to review JHL Solitaire Gading Serpong. Our goal is to ensure your guests' comfort and satisfaction. We are delighted to provide you with our excellent service, especially with our engaging children's activities. We hope you and your family will return to JHL Solitaire Gading Serpong in the near future. Regards, Grant Alexander, General Manager.
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Jesika T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Excellent service, all staff are very friendly & respectful, the room is neat, fragrant & very clean, I asked for ice cubes to be brought to the room every 8 am and the staff was always on time, breakfast was varied & delicious, Thank you very much to JHL Solitaire, making my stay a very memorable experience for me ☺️ .....
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Accommodation's Reply
02 Aug 2025
Dear Mrs. Jesika, Warmest Greetings from JHL Solitaire Gading Serpong! Thank you for sharing your experience at JHL Solitaire Gading Serpong. It was a pleasure to read that you were pleased with our food and service. I am looking forward to welcoming you back to my hotel very soon and enjoying our hospitality once more Solitaire Regards, Vincentia Maria General Manager
c***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 9 week(s) ago
Overall, everything was great. Our kids' favorite hotel. I'd like to pay more attention to the cleanliness of the bathroom walls. The floor is also slippery.
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Accommodation's Reply
27 Jul 2025
Dear Our Valued Guest, Warm greetings from jhl solitaire Gading Serpong. Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced regarding the cleanliness of the bathroom area and the slippery floor. We have noted this and forwarded this issue to our relevant team for further action. Once again, thank you for your review. We hope to welcome you back soon. Solitaire Regards, Vincentia Maria, General Manager.
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
July 17-18, 2025 First impression: ⭐️5 for the building, unique from the outside, different from the others, strategic location near culinary spots. The hotel staff is very friendly. When checking in during my husband's birthday party, I got a small surprise. The family was happy, and the kids were happy. Luckily, I didn't bring my prayer robe, so I called a few minutes later and it was delivered. The facilities are very adequate, but they just need to be adjusted to the guest's needs. The comfort in terms of the room is spacious enough for a small family. What makes guests feel at home in the room is the complimentary snacks and drinks, which are quite a lot and are really delicious!!! Different from other hotels😎 from every corner of the room and other places, it's clean, comfortable, and fragrant. The food is varied, with lots of choices and tastes good. Overall, the best, thank you JHL
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Accommodation's Reply
25 Jul 2025
Dear Valued Guest, Thank you for choosing jhl solitaire Gading Serpong as your accommodation. It was an honor and pleasure to welcome and serve you during your stay. We are delighted to know that you had a pleasant and memorable experience with us, especially for your appreciation of our service. We look forward to welcoming you back in the future. Solitaire Regards, Vincentia Maria. General Manager
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RIDWAN
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10,0
/10
Reviewed 10 week(s) ago
A very luxurious stay experience
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Accommodation's Reply
18 Jul 2025
Dear Mr. Ridwan, thank you for taking the time to review JHL Solitaire Gading Serpong. Our goal is to ensure your comfort and satisfaction are our top priorities. We are delighted to provide our guests with the best possible service. We hope you and your family will return to JHL Solitaire Gading Serpong in the near future. Solitaire Regards, Vincentia Maria, General Manager
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Jen L.
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Staycation
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8,7
/10
Reviewed 12 week(s) ago
Staffs are very friendly and accomodating
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Accommodation's Reply
05 Jul 2025
Dear Mrs. Jen L., Thank you for staying at JHL Solitaire Gading Serpong, and for taking the time to share your experience with us. We are happy to know that we have exceeded your expectations during your stay with us. We are also pleased you appreciated our many excellent services we give to you. Thank you again for your review and we look forward to welcoming you back. Solitaire Regards, Vincentia Maria General Manager
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