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Luminor Hotel Jemursari By WH

Hotels
Jl. Jemur Sari No. 206 - 208 Surabaya , Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292
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CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.
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EXTERIOR_BUILDING Luminor Hotel Jemursari By WH
HYGIENE_FACILITY Luminor Hotel Jemursari By WH
HYGIENE_FACILITY Luminor Hotel Jemursari By WH
LOBBY Luminor Hotel Jemursari By WH
HYGIENE_FACILITY Luminor Hotel Jemursari By WH
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Traveloka
8.7 Impressive
From 8,520 reviews
See our top reviews!
Check our curated reviews for honest descriptions about this accommodation.
The room was good enough, it just a little bit noisy when you get the top floor. However, the breakfast serves very well, tasty with many variant menu that you can choose.
Dian K.
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Facilities
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
See More Facilities

Location Info

Jl. Jemur Sari No. 206 - 208 Surabaya , Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292
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Available Room Types in Luminor Hotel Jemursari By WH

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Per Night
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Check-in
Mon, 06 Feb 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 8,520 reviews
8.7
Impressive
Fantastic
3,041
Very Good
4,440
Satisfying
296
Average
743
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (68)
friendly staffs (98)
clean room (124)
great cleanliness (3)
tasty breakfast (111)
complete facilities (3)
varied breakfast (5)
tasty food (196)
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English
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SM
Sophie M.
5.4
/ 10
13 Nov 2022
The rooms are really dirty. Bath towels smells awful, cockroaches all over the room and toilet. The toilet vent falls the black dirt to the toilet bowl. Instead of a 3 star I would say more like a 1 star hotel.

1 liked this review

Accommodation's Reply

16 Nov 2022
Dear Arain, Please accept my sincere apology for the shortcomings you experienced during your stay with us. We are very disappointed to hear about your experience on your recent stay. We have noted your concerns on the internet connection issues that you have faced during your stay. Maintenance and cleanliness are very important to ensure we are always in a good shape as well as continuous quality improvement will be our top priority in the service industry. Your review will be used to consider improvements needed and I hope that you can give us a chance to show what we have done. Should you decide to change your mind and return to our hotel, please do contact me directly, as I would like to take personal care of your visit to ensure we can show you the high standards of service we pride ourselves of. Thank you and kind regards Yosi Arivianto General Manager
FS
Fajar S.
9.7
/ 10
13 Oct 2022
Business
Clean and nice rooms. Nice lobby. Nice restaurant. Very recommended. Will be back soon.

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Accommodation's Reply

18 Oct 2022
Dear Mr Fajar, Warmest greetings from Luminor Hotel Jemursari Surabaya, Thank you for staying at Luminor Hotel Jemursari Surabaya and taking your time to share your review about our Hotel. It is always a pleasure to recieve positive feedback. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Yosi Arivianto General Manager
Andri
This is a private profile
8.5
/ 10
17 Sep 2022
Holiday
Never expect to have this kind of hotel to be part of my journey.

1 liked this review

Accommodation's Reply

22 Sep 2022
Dear Andri, Thank you for your review, we do hope to welcoming you back here with e on your next visit to Surabaya with better experience stay with us. Thank you and kind regards Yosi Arivianto General Manager
KD
Kariyanto D. P.
10
/ 10
22 Aug 2022
Business
Comfort, good service and very tasty food.

2 liked this review

Accommodation's Reply

26 Aug 2022
Dear Mr Kariyanto, Warmest greetings from Luminor Hotel Jemursari Surabaya, Thank you for staying at Luminor Hotel Jemursari Surabaya and taking your time to share your review about our Hotel. It is always a pleasure to recieve positive feedback. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Yosi Arivianto General Manager
aa
amelia a. b.
6.4
/ 10
27 Jun 2022
Business
Actually the hotel is nice and located in a strategic area but the wifi connection was very very terrible. And I am asking for a hair dryer also not being handled well. The hotel must improve the staff capability on giving good services and also improve the wifi connection.

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Accommodation's Reply

08 Jul 2022
Dear Mrs Agnes, Warmest greetings from Luminor Hotel Jemursari Surabaya, Thank you for staying at Luminor Hotel Jemursari Surabaya and taking your time to share your review about our Hotel. We would like to deeply apologize if you have any inconvenience while you're staying with us. Your feedback is essential in helping us improve our services, we really appreciate it. We are committed to always providing better service, so that your next visit will be more memorable. Sincerely looking forward to welcoming you again at Luminor Hotel Jemursari Surabaya in the near future. Regards, Yosi Arivianto General Manager
RA
Rizka A.
9.4
/ 10
26 Jun 2022
Staycation
The accommodation looked exactly the same as pictures. Their service was so good. They provide valet since they had limited place to park. Breakfast Breakfast was quite good and had lots of choice. My partner and I had such a good experience there. We're gonna stay there again for sure!

1 liked this review

Accommodation's Reply

08 Jul 2022
Dear Mrs Rizka, Warmest greetings from Luminor Hotel Jemursari Surabaya. Thank you for staying at Luminor Hotel Jemursari Surabaya and taking your time to share your review about our Hotel. It is always a pleasure to recieve positive feedback. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Yosi Arivianto General Manager
RR
Rio R.
9.7
/ 10
19 Jun 2022
The desk was narrow if you want to work with laptop, you had to got mineral water from dispenser outside with the pitcher provided. But I was entertained by the furnish looks new, clean, neat and also the breakfast had various menu.

1 liked this review

Accommodation's Reply

08 Jul 2022
Dear Mr Rio, Warmest greetings from Luminor Hotel Jemursari Surabaya. Thank you for staying at Luminor Hotel Jemursari Surabaya and taking your time to share your review about our Hotel. It is always a pleasure to recieve positive feedback. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Yosi Arivianto General Manager
RY
Retno Y.
8.5
/ 10
02 Jun 2022

2 liked this review

Accommodation's Reply

23 May 2022
Dear Mrs. Retno, Warm greetings from Luminor Hotel Jemursari Surabaya, Thank you for staying at Luminor Hotel Jemursari Surabaya, and we really appreciate taking the time to share photos about our Hotel. We, on behalf of the Management of Luminor Hotel Jemursari Surabaya, apologize if there may be any inconvenience during Mrs. Retno's stay at our hotel. We are very happy to receive Mrs. Retno's response and we are committed to always providing better service for the next visit. We really hope to be able to welcome Mrs. Retno back to Luminor Hotel Jemursari Surabaya. Best regards, Yosi Arivianto General Manager
Translated by Google Icon
lukman h. s.
10
/ 10
30 May 2022
Transit

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Accommodation's Reply

07 Jun 2022
Dear Mr. Lukman, Warm greetings from Luminor Hotel Jemursari Surabaya, Thank you for staying at Luminor Hotel Jemursari Surabaya, and we really appreciate your free time to share reviews about our Hotel by providing photos of moments with the beloved family of Mr. Lukman at our Hotel. We are very happy to receive Mr. Lukman's response and we are committed to always providing better service for the next visit . We hope to be able to welcome Mr. Lukman back at Luminor Hotel Jemursari Surabaya. Best regards, Yosi Arivianto General Manager
Translated by Google Icon
DN
Dinda N. M.
8.8
/ 10
19 May 2022
Room is standard, quite clean. The breakfast is very delightful and fresh. Nice.

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Accommodation's Reply

27 May 2022
Dear Mrs Dinda, Warmest greetings from Luminor Hotel Jemursari Surabaya, Thank you for staying at Luminor Hotel Jemursari Surabaya and taking your time to share your review about our Hotel. It is always a pleasure to receive positive feedback. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Yosi Arivianto General Manager
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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Hotel Description

Location
Luminor Hotel Jemursari By WH is located in area / city Tenggilis Mejoyo.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 7.93 km away.

The hotel is located only 6.91 km away from Sepanjang Station.

There are plenty of tourist attractions nearby, such as Ciputra Water Park within 13.64 km, and Mojokerto Station within 39.15 km.

About Luminor Hotel Jemursari By WH

From business event to corporate gathering, Luminor Hotel Jemursari By WH provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Luminor Hotel Jemursari By WH.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Luminor Hotel Jemursari By WH exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Luminor Hotel Jemursari By WH is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Luminor Hotel Jemursari By WH is the right place to stay.

Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 14:00 - Before 12:00
Are they serving breakfast?
Yes, some room provide breakfast
Facilities
Public Facilities
  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
Hotel Services
  • Bellhop
  • Front desk
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Wedding service
  • 24-hour Receptionist
Food and Drinks
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Buffet lunch
  • Vegetarian meal
General
  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Smoking area
Business Facilities
  • Business center
  • Computer station
  • Meeting facilities
  • Photocopier
  • Projector
In-room Facilities
  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV
Accessibilty
  • Accessible parking
  • Wheelchair accessible
Nearby Facilities
  • ATM/Banking
  • Supermarket
Transportation
  • Valet parking
Sports and Recreations
  • Fitness center
Kids and Pets
  • Babysitting
Things to Do
  • Fitness center
Connectivity
  • Free WiFi
Shuttle Service
  • Airport transfer (surcharge)
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 1673 Hotels in Surabaya

Most commonly asked questions about Luminor Hotel Jemursari By WH

What are available facilities at Luminor Hotel Jemursari By WH?

There are top facilites at Luminor Hotel Jemursari By WH such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Luminor Hotel Jemursari By WH?

The standard check-in time at Luminor Hotel Jemursari By WH is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Luminor Hotel Jemursari By WH provide breakfast?

Yes, Luminor Hotel Jemursari By WH provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.