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Luminor Hotel Palembang By WH
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Luminor Hotel Palembang By WH
Hotels
Preferred Partner
8,8
/10
Very Good
652 reviews
What Guests Say About Their Stay
Staff Friendliness (89)
Distance To City Center (85)
Bedroom (77)
Room Space (76)
n***a
9,7
/ 10
Easy to access, comfortable, nice hotel, and close to the souvenir center.
In the Area
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Jl. Jend. Sudirman No.1111A, Sungai Pangeran, Kec. Ilir Tim. I, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30128
Main Facilities
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AC
Restaurant
Parking
WiFi
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What's around Luminor Hotel Palembang By WH
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Jl. Jend. Sudirman No.1111A, Sungai Pangeran, Kec. Ilir Tim. I, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30128
Discover More About Luminor Hotel Palembang By WH
Location
Luminor Hotel Palembang By WH is located in area / city Ilir Timur I.
About Luminor Hotel Palembang By WH
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Luminor Hotel Palembang By WH provides a pleasant accommodation for your stay.
From business event to corporate gathering, Luminor Hotel Palembang By WH provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Luminor Hotel Palembang By WH, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Savor your favorite dishes with special cuisines from Luminor Hotel Palembang By WH exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Luminor Hotel Palembang By WH is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Luminor Hotel Palembang By WH.
All facilities in Luminor Hotel Palembang By WH
Bar, Cafe and Lounge
Functional Hall
Common Space
Lobby
Exterior
Public Facilities
- Parking
- Coffee shop
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Safety deposit box
- WiFi in public area
General
- AC
- Family room
- Heater
- Non-smoking room
- Smoking area
- Smoke-free
In-room Facilities
- Cable TV
- In-room safe
- Separate shower and tub
- Shower
- TV
Hotel Services
- Concierge
- 24-hour security
- Laundry service
- Luggage storage
Connectivity
- LAN Internet
- Free WiFi
- WiFi in public area (surcharge)
Things to Do
- Massage
- Spa
Food and Drinks
- Bar
Transportation
- Valet parking
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Luminor Hotel Palembang By WH
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
14:00 - 14:00
Check-out:
12:00 - 12:00
General Information
Popular Facilities | AC, Restaurant, Parking, WiFi |
Check-In / Check-Out Time | 14:00 - 14:00 - 12:00 - 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Luminor Hotel Palembang By WH | 72 |
Number of floors in Luminor Hotel Palembang By WH | 7 |
Another facilities in Luminor Hotel Palembang By WH | Coffee shop, Breakfast restaurant, Dinner restaurant, Safety deposit box, WiFi in public area |
Frequently asked question in Luminor Hotel Palembang By WH
What are available facilities at Luminor Hotel Palembang By WH?
There are top facilites at Luminor Hotel Palembang By WH such as AC, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Luminor Hotel Palembang By WH?
The standard check-in time at Luminor Hotel Palembang By WH is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00
Does Luminor Hotel Palembang By WH provide breakfast?
Yes, Luminor Hotel Palembang By WH provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Luminor Hotel Palembang By WH
Traveloka (652)
8,8
Very Good
From 652 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,6
Meal
8,6
Location
9,0
Service and Facilites
8,7
People often mention about Luminor Hotel Palembang By WH
All
Staff Friendliness (68)
Distance to City Center (61)
Bedroom (61)
Ambiance (59)
Room Space (51)
Bathroom (50)
Accessibility (48)
Taste (48)
Hotel Area (47)
Variety (47)
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Traveler Reviews Luminor Hotel Palembang By WH
Number of reviews per page
20
40
Customer reviews
etha
9,1
/10
Reviewed 1 day(s) ago
The room is spacious and clean, the breakfast is not too varied maybe because it's a weekday but the taste is okay. The price is pocket-friendly, the location is in the city center, the downside is minimal parking, the bathroom needs attention regarding cleanliness, it doesn't mean it's dirty, but there are a few annoying crusts, the building looks like it's from the colonial era, the staff is friendly, recommended. I like the twin bed, it's quite big, 120x200cm
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R***o
Leisure
9,1
/10
Reviewed 6 day(s) ago
The hotel is strategically located in the city center and has plenty of food stalls nearby, but the elevators take a while to get up and down, and there are only two. I've stayed here twice for a comfortable family stay.
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Accommodation's Reply
16 Jul 2025
Dear Mr. R*o. Warmest greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are delighted to know that you had a wonderful experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best regards, Haposan Situmorang. General Manager
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F***F
Transit
6,8
/10
Reviewed 1 week(s) ago
Booked 2 rooms on the 3rd floor
- Door problem
- Shower box leaking
- Toilet won't flush
- Dirty towels and doormat
- Requested a double bed but was given a twin bed
- Musty and cigarette smell everywhere
Overall, this hotel needs a complete overhaul
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Accommodation's Reply
14 Jul 2025
Dear Mr. F*F. On behalf of the management of Luminor Hotel Palembang, we would like to thank you for choosing to stay at Luminor Hotel Palembang. In connection with your review, at Luminor Hotel Palembang, we sincerely apologize for the inconvenience regarding your stay experience that did not meet your expectations. This will be our priority to improve our service to our guests. On behalf of the Management of Luminor Hotel Palembang, we would like to thank you for your positive review of our hotel. This input will increase our team's enthusiasm in providing the best service to all guests. We look forward to welcoming you back to Luminor Hotel Palembang. Best regards, Haposan Situmorang. General Manager.
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PS
Perdhana S. R.
Business
9,7
/10
Reviewed 1 week(s) ago
Check-in was safe and smooth, the room was clean and tidy, although it needs renovation, especially room 211, the hot water for the shower was not felt, if you take a shower at night after work you have to be a bit cold. American breakfast is not available, lacks variety. But the staff is very helpful, they can leave your suitcase because there is still work even though you have checked out
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Accommodation's Reply
14 Jul 2025
Dear Mr. Perdhana S. R. On behalf of the management of Luminor Hotel Palembang, we would like to thank you for choosing to stay at Luminor Hotel Palembang. In connection with your review, at Luminor Hotel Palembang, we sincerely apologize for the inconvenience regarding your stay experience that did not meet your expectations. This will be our priority to improve our service to our guests. On behalf of the Management of Luminor Hotel Palembang, we would like to thank you for your positive review of our hotel. This input will increase the enthusiasm of our team in providing the best service to all guests. We look forward to welcoming you back to Luminor Hotel Palembang. Best regards, Haposan Situmorang. General Manager.
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A***l
Staycation
10,0
/10
Reviewed 2 week(s) ago
friendly staff, varied food in the restaurant
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Accommodation's Reply
11 Jul 2025
Dear Mrs. A*I. Warmest greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are delighted to know that you had a wonderful experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best regards, Haposan Situmorang. General Manager
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Fera A.
Business
10,0
/10
Reviewed 2 week(s) ago
Recommended Luminor Hotel... Comfortable, Clean...
The food is also delicious."
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Accommodation's Reply
11 Jul 2025
Dear Mrs. Fera A. Warmest greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are delighted to know that you had a wonderful experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best regards, Haposan Situmorang. General Manager
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r***a
Transit
8,8
/10
Reviewed 2 week(s) ago
The most superior of this hotel is its very strategic position. For just transit, this hotel is highly recommended. Standard hotel facilities. Security is very helpful, (this is also the most important point).
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Mrs. R*a. Warmest greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are delighted to know that you had a wonderful experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best regards, Haposan Situmorang. General Manager
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S***a
9,1
/10
Reviewed 3 week(s) ago
The hotel is good, strategic location in the middle of the city, there are only a few minor shortcomings in my opinion, the first is that there is little car parking space, improve the cleanliness of the room, especially between the beds, there is still dust and dirt stuck, then the bed is also a bit old, the legs of the bed are wobbly and it is scary to collapse, the rest is all good, especially with an affordable price, you can get a bathtub and a spacious room
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Ms. S*a. On behalf of the management of Luminor Hotel Palembang, we would like to thank you for choosing to stay at Luminor Hotel Palembang. In relation to your review, at Luminor Hotel Palembang we would like to apologize profusely for the inconvenience regarding the stay experience that did not meet your expectations. This will be our priority to provide better service to guests. On behalf of the Management of Luminor Hotel Palembang, we would like to thank you for your positive review of our Hotel, this input will increase the enthusiasm of our team in providing the best service for all guests. We greatly hope to be able to welcome you back to Luminor Hotel Palembang. Best regards, Haposan Situmorang. General Manager
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fitri a.
8,5
/10
Reviewed 4 week(s) ago
The hotel is nice, the staff is friendly, it's worth it for that price.
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Ms. Fitri A. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best regards, Haposan Situmorang. General Manager
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Lm
Lidia m. t.
Leisure
9,7
/10
Reviewed 4 week(s) ago
The room is big, and has a city view as per my request
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Accommodation's Reply
23 Jun 2025
Dear Mrs. Lidia m t. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best regards, Haposan Situmorang. General Manager
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A***n
8,5
/10
Reviewed 5 week(s) ago
Good and friendly from security and receptionist, just not soundproof
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Mr. A*n. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best Regards, Haposan Situmorang. General Manager
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d***e
8,4
/10
Reviewed 5 week(s) ago
When ordering room service, the food took a long time to arrive 🙁
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Accommodation's Reply
19 Jun 2025
Dear Mrs. D*a. On behalf of the management of Luminor Hotel Palembang, we would like to thank you for choosing to stay at Luminor Hotel Palembang. In relation to your review, at Luminor Hotel Palembang we apologize profusely for the inconvenience regarding the long room service order. We will fix it immediately. This will be our priority to provide better service to guests. On behalf of the Management of Luminor Hotel Palembang, we would like to thank you for your positive review of our hotel, this input will increase the enthusiasm of our team in providing the best service to all guests. We greatly hope to be able to welcome you back to Luminor Hotel Palembang. Best regards, Haposan Situmorang. General Manager
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S***n
10,0
/10
Reviewed 5 week(s) ago
Very nice hotel, clean and comfortable, all the staff are nice.
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Accommodation's Reply
19 Jun 2025
Dear Mrs. S*n. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best Regards, Haposan Situmorang. General Manager
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AT
Adrian T.
Medical
9,7
/10
Reviewed 5 week(s) ago
Plus first:
- Central location, close to M Hossein Hospital, our destination.
- Right on the main road, the car goes straight to the front of the lobby, easy access.
- Rooms are quite spacious, neat
- Complete breakfast, with a relatively cheap price per night, from rice, bread, snacks, even herbal medicine is available.
- The restaurant food is delicious and varied, I rarely find Swedish meatball on the menu, this is there and delicious. I recommend their western menu.
Minuses:
- there are some parts of the room that seem to need to be renovated, it makes sense because it seems like the hotel building is quite old.
- Hotel facilities are a bit limited, but it makes sense because it is a 3-star hotel.
Conclusion:
If you bring your family and want a swimming pool and gym, you can consider other more expensive hotels. But if you are looking for a comfortable bed, complete and delicious breakfast, affordable prices, you can consider this Luminor.
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1 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Mr. Adrian T. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best regards, Haposan Situmorang. General Manager
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Arief A.
Staycation
10,0
/10
Reviewed 5 week(s) ago
The downside is that parking spaces are hard to come by.
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Accommodation's Reply
16 Jun 2025
Dear Mr. Arief A. On behalf of the management of Luminor Hotel Palembang, we would like to thank you for choosing to stay at Luminor Hotel Palembang. In relation to your review, at Luminor Hotel Palembang we would like to apologize profusely for the inconvenience regarding the limited parking. This will be our priority to provide better service to guests. On behalf of the Management of Luminor Hotel Palembang, we would like to thank you for your positive review of our hotel. This input will increase the enthusiasm of our team in providing the best service to all guests. We greatly hope to be able to welcome you back to Luminor Hotel Palembang. Best regards, Haposan Situmorang. General Manager
See original
J***n
Leisure
9,4
/10
Reviewed 6 week(s) ago
Very good service. The surrounding area has many places to eat, banks, minimarkets, and is comfortable for walking.
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Accommodation's Reply
16 Jun 2025
Dear Mr. J*n. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best Regards, Haposan Situmorang. General Manager
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M***d
10,0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, the security is also guaranteed, I was very happy when my car key was lost, it turned out that the security guard found it, thank God the car was still safe, overall it was very satisfying, the comfort of the room, especially the food, we really like the pindang side dish.
Sports facilities are still minimal, but it's still fun, we can play table tennis at the hotel. The spa room is still not available so if you want to do spa, you have to use your own room.
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2 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Mr. M*d. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best Regards, Haposan Situmorang. General Manager
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MF
Meiftah F.
10,0
/10
Reviewed 7 week(s) ago
Jellyfish and catfish can also be
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Accommodation's Reply
03 Jun 2025
Dear Mrs. Meiftah F. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best regards, Haposan Situmorang. General Manager
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S***h
Leisure
10,0
/10
Reviewed 7 week(s) ago
Very good and recommended
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Accommodation's Reply
02 Jun 2025
Dear Mrs. S*h. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best regards, Haposan Situmorang. General Manager.
See original
S***h
Staycation
10,0
/10
Reviewed 7 week(s) ago
Very good and recommended
See original
1 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Mrs. S*h. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best regards, Haposan Situmorang. General Manager.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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