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Luminor Hotel Palembang By WH
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Luminor Hotel Palembang By WH
Hotels
Preferred Partner
8,7
/10
Very Good
615 reviews
What Guests Say About Their Stay
Staff Friendliness (82)
Distance To City Center (76)
Room Space (72)
Bedroom (72)
n***a
9,7
/ 10
Easy to access, comfortable, nice hotel, and close to the souvenir center.
In the Area
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Jl. Jend. Sudirman No.1111A, Sungai Pangeran, Kec. Ilir Tim. I, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30128
Main Facilities
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AC
Restaurant
Parking
WiFi
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Available Room Types in Luminor Hotel Palembang By WH
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Jl. Jend. Sudirman No.1111A, Sungai Pangeran, Kec. Ilir Tim. I, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30128
Discover More About Luminor Hotel Palembang By WH
Location
Luminor Hotel Palembang By WH is located in area / city Ilir Timur I.
About Luminor Hotel Palembang By WH
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Luminor Hotel Palembang By WH provides a pleasant accommodation for your stay.
From business event to corporate gathering, Luminor Hotel Palembang By WH provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Luminor Hotel Palembang By WH, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Savor your favorite dishes with special cuisines from Luminor Hotel Palembang By WH exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Luminor Hotel Palembang By WH is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Luminor Hotel Palembang By WH.
All facilities in Luminor Hotel Palembang By WH
Bar, Cafe and Lounge
Functional Hall
Common Space
Lobby
Exterior
Public Facilities
- Parking
- Coffee shop
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Safety deposit box
- WiFi in public area
General
- AC
- Family room
- Heater
- Non-smoking room
- Smoking area
- Smoke-free
In-room Facilities
- Cable TV
- In-room safe
- Separate shower and tub
- Shower
- TV
Hotel Services
- Concierge
- 24-hour security
- Laundry service
- Luggage storage
Connectivity
- LAN Internet
- Free WiFi
- WiFi in public area (surcharge)
Things to Do
- Massage
- Spa
Food and Drinks
- Bar
Transportation
- Valet parking
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Luminor Hotel Palembang By WH
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
14:00 - 14:00
Check-out:
12:00 - 12:00
General Information
Popular Facilities | AC, Restaurant, Parking, WiFi |
Check-In / Check-Out Time | 14:00 - 14:00 - 12:00 - 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Luminor Hotel Palembang By WH | 72 |
Number of floors in Luminor Hotel Palembang By WH | 7 |
Another facilities in Luminor Hotel Palembang By WH | Coffee shop, Breakfast restaurant, Dinner restaurant, Safety deposit box, WiFi in public area |
Frequently asked question in Luminor Hotel Palembang By WH
What are available facilities at Luminor Hotel Palembang By WH?
There are top facilites at Luminor Hotel Palembang By WH such as AC, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Luminor Hotel Palembang By WH?
The standard check-in time at Luminor Hotel Palembang By WH is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00
Does Luminor Hotel Palembang By WH provide breakfast?
Yes, Luminor Hotel Palembang By WH provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Luminor Hotel Palembang By WH
Traveloka (615)
8,7
Very Good
From 615 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,5
Meal
8,5
Location
9,0
Service and Facilites
8,7
People often mention about Luminor Hotel Palembang By WH
All
Staff Friendliness (63)
Ambiance (56)
Bedroom (56)
Distance to City Center (55)
Bathroom (48)
Room Space (47)
Taste (46)
Accessibility (45)
Hotel Area (45)
Variety (45)
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Traveler Reviews Luminor Hotel Palembang By WH
Number of reviews per page
20
40
Customer reviews
A***n
8,5
/10
Reviewed 15 hour(s) ago
Good and friendly from security and receptionist, just not soundproof
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AT
Adrian T.
Medical
9,7
/10
Reviewed 6 day(s) ago
Plus first:
- Central location, close to M Hossein Hospital, our destination.
- Right on the main road, the car goes straight to the front of the lobby, easy access.
- Rooms are quite spacious, neat
- Complete breakfast, with a relatively cheap price per night, from rice, bread, snacks, even herbal medicine is available.
- The restaurant food is delicious and varied, I rarely find Swedish meatball on the menu, this is there and delicious. I recommend their western menu.
Minuses:
- there are some parts of the room that seem to need to be renovated, it makes sense because it seems like the hotel building is quite old.
- Hotel facilities are a bit limited, but it makes sense because it is a 3-star hotel.
Conclusion:
If you bring your family and want a swimming pool and gym, you can consider other more expensive hotels. But if you are looking for a comfortable bed, complete and delicious breakfast, affordable prices, you can consider this Luminor.
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1 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Mr. Adrian T. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best regards, Haposan Situmorang. General Manager
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Arief A.
Staycation
10,0
/10
Reviewed 1 week(s) ago
The downside is that parking spaces are hard to come by.
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Accommodation's Reply
16 Jun 2025
Dear Mr. Arief A. On behalf of the management of Luminor Hotel Palembang, we would like to thank you for choosing to stay at Luminor Hotel Palembang. In relation to your review, at Luminor Hotel Palembang we would like to apologize profusely for the inconvenience regarding the limited parking. This will be our priority to provide better service to guests. On behalf of the Management of Luminor Hotel Palembang, we would like to thank you for your positive review of our hotel. This input will increase the enthusiasm of our team in providing the best service to all guests. We greatly hope to be able to welcome you back to Luminor Hotel Palembang. Best regards, Haposan Situmorang. General Manager
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J***n
Leisure
9,4
/10
Reviewed 1 week(s) ago
Very good service. The surrounding area has many places to eat, banks, minimarkets, and is comfortable for walking.
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Accommodation's Reply
16 Jun 2025
Dear Mr. J*n. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best Regards, Haposan Situmorang. General Manager
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M***d
10,0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the security is also guaranteed, I was very happy when my car key was lost, it turned out that the security guard found it, thank God the car was still safe, overall it was very satisfying, the comfort of the room, especially the food, we really like the pindang side dish.
Sports facilities are still minimal, but it's still fun, we can play table tennis at the hotel. The spa room is still not available so if you want to do spa, you have to use your own room.
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2 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Mr. M*d. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best Regards, Haposan Situmorang. General Manager
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MF
Meiftah F.
10,0
/10
Reviewed 2 week(s) ago
Jellyfish and catfish can also be
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Accommodation's Reply
03 Jun 2025
Dear Mrs. Meiftah F. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best regards, Haposan Situmorang. General Manager
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S***h
Leisure
10,0
/10
Reviewed 2 week(s) ago
Very good and recommended
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Accommodation's Reply
02 Jun 2025
Dear Mrs. S*h. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best regards, Haposan Situmorang. General Manager.
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S***h
Staycation
10,0
/10
Reviewed 2 week(s) ago
Very good and recommended
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Accommodation's Reply
02 Jun 2025
Dear Mrs. S*h. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best regards, Haposan Situmorang. General Manager.
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D***i
Transit
9,7
/10
Reviewed 4 week(s) ago
It's great to stay here, the mosque is close, just down a different alley, there are lots of food in the hotel area, but many of the room floors are damaged.
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2 people find it helpful
Accommodation's Reply
19 May 2025
Dear Mr. D*i. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best Regards, Haposan Situmorang. General Manager
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K***a
Transit
8,1
/10
Reviewed 5 week(s) ago
The AC leaked badly when I was sleeping soundly, and it was really a shame to move because I had to check out very early in the morning.
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1 people find it helpful
Accommodation's Reply
19 May 2025
Dear Mrs. Ke*a. On behalf of the management of Luminor Hotel Palembang, we would like to thank you for choosing to stay at Luminor Hotel Palembang. In relation to your review, at Luminor Hotel Palembang we apologize profusely for the inconvenience regarding the leaking AC, We have fixed it. This will be our priority to provide better service to guests. On behalf of the Management of Luminor Hotel Palembang, we would like to thank you for your positive review of our Hotel, this input will increase the enthusiasm of our team in providing the best service to all guests. We greatly hope to be able to welcome you back to Luminor Hotel Palembang. Best regards, Haposan Situmorang. General Manager
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EM
ENCE M. M.
Business
8,5
/10
Reviewed 5 week(s) ago
Recommended hotels for business trips in Palembang city
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Accommodation's Reply
14 May 2025
Dear Mrs. Ence M. M. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best regards, Haposan Situmorang. General Manager
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S***h
Business
10,0
/10
Reviewed 5 week(s) ago
really good, definitely recommended
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Accommodation's Reply
19 May 2025
Dear Mr. S*h. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best Regards, Haposan Situmorang. General Manager
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A***h
9,4
/10
Reviewed 6 week(s) ago
The hotel is comfortable and the facilities are okay, the staff are all friendly. Thank you 🤍
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Accommodation's Reply
12 May 2025
Dear Mr. A*H. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best Regards, Haposan Situmorang. General Manager
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sa
seprina a.
Leisure
9,4
/10
Reviewed 6 week(s) ago
The staff is friendly, the location is strategic.
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Accommodation's Reply
12 May 2025
Dear Mrs. Seprina A. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best regards, Haposan Situmorang. General Manager
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d***a
8,3
/10
Reviewed 6 week(s) ago
A good thing here is when they upgraded my booking from deluxe room to executive room. The worst part is the card switch (where to put the card so that the electricity turns on) was broken, when I checked in at night it worked fine but in the morning when I came back from breakfast the card switch didn't work but luckily the AC and TV could still be turned on but all the lights and electricity couldn't be turned on 🙂 the room needs a lot of renovation maybe because the hotel is old. Like the door is quite old, then the shower curtain is a bit moldy, then the sheets look dirty, and the room smells of damp dust even though from the eyes it looks clean! Then the food tastes lacking in my opinion (it's just my taste) the egg cook took a long time to cook even though not many people ate it. Hopefully the facilities can be improved again. At that time, we complained directly to the hotel but they just nodded, but it was not further discussed because we only stayed for one night and checked out in the morning after the lights went out, even though we took a shower in the dark before checking out 🙂↕️
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Accommodation's Reply
08 May 2025
Dear Mr. D*a. On behalf of the management of Luminor Hotel Palembang, we would like to thank you for choosing to stay at Luminor Hotel Palembang. In connection with your review, at Luminor Hotel Palembang we apologize profusely for the inconvenience regarding the stay experience that did not meet your expectations. This will be our priority to provide better service to guests. On behalf of the Management of Luminor Hotel Palembang, we would like to thank you for your positive review of our Hotel, this input will increase the enthusiasm of our team in providing the best service for all guests. We greatly hope to be able to welcome you back to Luminor Hotel Palembang. Best regards, Haposan Situmorang. General Manager.
See original
RJ
Ramzi J.
Business
10,0
/10
Reviewed 6 week(s) ago
friendly reception staff service
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Accommodation's Reply
09 May 2025
Dear Mr. Ramzi J. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best regards, Haposan Situmorang. General Manager
See original
P***s
Business
9,4
/10
Reviewed 6 week(s) ago
Hotel Luminor is very strategic. Friendly staff. Fast check in and check out. Spacious and fairly clean rooms. Only one drawback, when you first enter the lobby, it smells bad.
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Accommodation's Reply
08 May 2025
Dear Mrs. P*s. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best Regards, Haposan Situmorang. General Manager
See original
TA
Tigor A.
Staycation
10,0
/10
Reviewed 7 week(s) ago
The hotel is located in the city center, friendly hotel staff, clean rooms, delicious breakfast and close to the mall.
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Accommodation's Reply
08 May 2025
Dear Mr. Tigor. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best Regards, Haposan Situmorang. General Manager
See original
FP
Febrina P.
Transit
9,4
/10
Reviewed 8 week(s) ago
Transit on the way from home, at the time of check-in the lobby area was crowded with guests who wanted to check in, coincidentally it was almost evening and there was only 1 receptionist, a guy (oh I forgot his name), but the guy in the midst of the hustle and bustle still served the guests in a friendly manner.
Thank you Luminor.
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1 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Mrs. Febrina P. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best Regards, Haposan Situmorang. General Manager
See original
A***i
Leisure
9,7
/10
Reviewed 8 week(s) ago
It's good, please provide swimming pool and gym facilities.
See original
2 people find it helpful
Accommodation's Reply
21 Apr 2025
Dear Mr. A*i. Warmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best Regards, Haposan Situmorang. General Manager
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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