Novotel Palembang - Hotel & Residence

Hotels
Jalan R Sukamto No 8A, South Sumatera, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30127
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About Accommodation

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Novotel Palembang - Hotel & Residence is a hotel in a good neighborhood, which is located at Ilir Timur II. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi

What Guests Say About Their Stay

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Strategic Location (8)
Friendly Staffs (8)
Excellent Service (3)
Tasty Breakfast (4)
9.7
/ 10
Ika P.
Pleasant stay as always. The room was spacious and more air flow, the best swimming pool with beautiful set of palm trees like in LA😁 (my two kids really enjoy the pool), we love our view, the balcony with green landscapes was great. it feels like we go to a forest with all trees and fresh air. Strategic resort in the middle of the city, and its not just a hotel, its a home for us, we love Novotel, touching our hearth 😘👍can't wait for our next staycation

Location Info

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Jalan R Sukamto No 8A, South Sumatera, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30127
Lobby Novotel Palembang - Hotel & Residence
Lobby 2 Novotel Palembang - Hotel & Residence

Discover More About Novotel Palembang - Hotel & Residence

Location


Novotel Palembang - Hotel & Residence is a hotel in a good neighborhood, which is located at Ilir Timur II.

The hotel has a very good location, also near the Sultan Mahmud Badaruddin II International Airport (PLM), which is only 9.46 km away.

The hotel is located only 8.38 km away from Kertapati Station.

Not only well positioned, but Novotel Palembang - Hotel & Residence is also one of hotels near the following Elementary School 150 Palembang within 7.36 km and Zest Mini Market within 15.87 km.

About Novotel Palembang - Hotel & Residence

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Novotel Palembang - Hotel & Residence is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Palembang - Hotel & Residence.

All Facilities

Bar, Cafe and Lounge Novotel Palembang - Hotel & Residence
Bar, Cafe and Lounge
Swimming Pool Novotel Palembang - Hotel & Residence
Swimming Pool
Entertainment Facility Novotel Palembang - Hotel & Residence
Entertainment Facility
Fitness Center Novotel Palembang - Hotel & Residence
Fitness Center
Functional Hall Novotel Palembang - Hotel & Residence
Functional Hall

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge
  • Bus/truck parking

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Outdoor pool

Connectivity

  • WiFi in public area (surcharge)

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00

Frequently Asked Questions

What are available facilities at Novotel Palembang - Hotel & Residence?
There are top facilites at Novotel Palembang - Hotel & Residence such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Palembang - Hotel & Residence?
The standard check-in time at Novotel Palembang - Hotel & Residence is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests

Overall Rating & Reviews

From 2,870 verified guests reviews
8.6
Impressive
Fantastic
968
Very Good
1,468
Satisfying
113
Average
321
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (8)
friendly staffs (8)
excellent service (3)
tasty breakfast (4)
complete facilities (8)
spacious room (12)
great view (3)
spacious pool (2)
family friendly (2)
tasty food (10)
See More 10
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Language
English
Show Reviews with Photos
LM
Lusi M.
Staycation
8.5
/ 10
24 Mar 2023
Cozy quiet and cool place to staycation. So many green landcape, its friendly for kids too, near with mall also. The service also in hotel standard qualification. Love to visit this hotel in the future
Review photo of Novotel Palembang - Hotel & Residence from Lusi M.
Review photo of Novotel Palembang - Hotel & Residence 2 from Lusi M.
Review photo of Novotel Palembang - Hotel & Residence 3 from Lusi M.
Review photo of Novotel Palembang - Hotel & Residence 4 from Lusi M.
Review photo of Novotel Palembang - Hotel & Residence 5 from Lusi M.

2 liked this review

Accommodation's Reply
20 Apr 2023
Dear Lusi Mardiyanti, Warmest Greetings from Novotel Palembang Hotel & Residence. We very much appreciate your comments regarding your stay at the Novotel Palembang Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Herman Wijaya. General Manager.
Nurani D. A.
Staycation
8.5
/ 10
23 Dec 2023
The atmosphere is comfortable. Beautiful. The swimming pool is wide, the view is beautiful. Even though this is in the middle of Palembang city, you can go to the mall for a little distance. The rooms are quite spacious and the service is excellent. 🥰
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Review photo of Novotel Palembang - Hotel & Residence from Nurani D. A.
Review photo of Novotel Palembang - Hotel & Residence 2 from Nurani D. A.

1 liked this review

Accommodation's Reply
29 Dec 2023
Dear Mrs. Nurani Dwi Astuti. Warm greetings from Novotel Palembang Hotel & Residence. Thank you for your excellent rating. It's certainly nice to know that you feel comfortable while staying at our hotel. We are very happy to know that you have had a memorable experience and enjoyed the facilities we provide as well as our services with typical Novotel hospitality characteristics with a more enjoyable and memorable experience. We look forward to your next visit to Novotel's signature hospitality with a more enjoyable experience. Sincerely, Praburizal. Front Office Manager.
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Deasi A.
This is a private profile
Staycation
8.5
/ 10
31 May 2023
Very comfortable, clean and quiet.
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Review photo of Novotel Palembang - Hotel & Residence from Mimi M.
Review photo of Novotel Palembang - Hotel & Residence 2 from Mimi M.
Review photo of Novotel Palembang - Hotel & Residence 3 from Mimi M.
Review photo of Novotel Palembang - Hotel & Residence 4 from Mimi M.
Review photo of Novotel Palembang - Hotel & Residence 5 from Mimi M.
Review photo of Novotel Palembang - Hotel & Residence 6 from Mimi M.

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Accommodation's Reply
13 Jun 2023
Dear Mimi Mimi, Warm greetings from Novotel Palembang Hotel & Residence. We very much appreciate your comments regarding your stay at the Novotel Palembang Hotel & Residence. It is great for us to receive positive feedback/feedback. We will share your comments with our team. We are sure that this feedback will serve as a motivation for all of our staff, as we strive to continuously improve the quality of our services. We hope to welcome you back to Novotel's signature hospitality with a more pleasant experience. Sincerely yours, Herman Wijaya. General Manager.
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Suwandi
This is a private profile
Holiday
10
/ 10
02 Jul 2023
Hotel yang sangat rekomendasi untuk liburan keluarga. Sudah 5 x saya nginap di hotel ini. Next time saya akan berkunjung kembali
Review photo of Novotel Palembang - Hotel & Residence from Suwandi S.

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Accommodation's Reply
11 Jul 2023
Dear Kelvin. Warm greetings from Novotel Palembang Hotel & Residence. Thank you for taking the time to provide an excellent rating for your visit to Novotel Palembang Hotel & Residence. We hope to welcome you back to Novotel's signature hospitality with a more pleasant experience. Sincerely yours, Herman Wijaya. General Manager.
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TS
Taufik S.
Holiday
9.7
/ 10
26 Apr 2023
Room nya sangat bagus, elegan dan bersih. Gak percuma sudah di renovasi dan sangat modern. Makanannya enak semua walaupun variasinya kurang banyak tapi kualitas dan mutu dijaga dengan baik. Good job.
Review photo of Novotel Palembang - Hotel & Residence from Taufik S.
Review photo of Novotel Palembang - Hotel & Residence 2 from Taufik S.
Review photo of Novotel Palembang - Hotel & Residence 3 from Taufik S.

1 liked this review

Accommodation's Reply
09 May 2023
Dear Taufik Setiaji, Warm greetings from Novotel Palembang Hotel & Residence. Thank you for your very good rating. It is very nice of course to know that you feel comfortable while staying at our hotel. We look forward to your next visit with Novotel's signature hospitality with a more pleasant experience. Sincerely, Herman Wijaya. General Manager.
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R
Rusdi
9.4
/ 10
26 Dec 2023
Hotel, bagus nyaman bersih pegawai ramah-ramah mantap.
Review photo of Novotel Palembang - Hotel & Residence from Rusdi R.

1 liked this review

Accommodation's Reply
12 Jan 2024
Dear Mr Rusdi. Warm greetings from Novotel Palembang Hotel & Residence. Thank you for your excellent rating. It's certainly nice to know that you feel comfortable while staying at our hotel. We are very happy to know that you have had a memorable experience and enjoyed the facilities we provide as well as our services with typical Novotel hospitality characteristics with a more pleasant and memorable experience. We look forward to your next visit to Novotel's signature hospitality with a more enjoyable experience. Sincerely, Praburizal. Front Office Manager.
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DL
Dwi L.
9.4
/ 10
15 Oct 2022
Sarapannya enak, kamarnya kurang bersih agak bedebu 🙏untuk fasilitas yang lain ok 👌
Review photo of Novotel Palembang - Hotel & Residence from Dwi L.
Review photo of Novotel Palembang - Hotel & Residence 2 from Dwi L.

2 liked this review

W
Windi
Staycation
8.5
/ 10
02 Jan 2024
Hotel ini sangat bagus untuk liburan keluarga, recommended banget pokoknya.
Review photo of Novotel Palembang - Hotel & Residence from Windi W.

1 liked this review

Accommodation's Reply
24 Jan 2024
Dear Mrs. Windi. Warm greetings from Novotel Palembang Hotel & Residence. Thank you for your excellent rating. It's certainly nice to know that you feel comfortable while staying at our hotel. We are very happy to know that you have had a memorable experience and enjoyed the facilities we provide as well as our services with typical Novotel hospitality characteristics with a more enjoyable and memorable experience. We look forward to your next visit to Novotel's signature hospitality with a more enjoyable experience. Sincerely, Praburizal. Front Office Manager.
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Ak
Ardiansyah k.
Staycation
8.5
/ 10
30 Dec 2023
Staycation, semuanya nyaman, dari kamar, toilet, kolam renang yang luas, sesuai dengan budget pokoknya best 👍.
Review photo of Novotel Palembang - Hotel & Residence from Renny W.
Review photo of Novotel Palembang - Hotel & Residence 2 from Renny W.
Review photo of Novotel Palembang - Hotel & Residence 3 from Renny W.
Review photo of Novotel Palembang - Hotel & Residence 4 from Renny W.
Review photo of Novotel Palembang - Hotel & Residence 5 from Renny W.
Review photo of Novotel Palembang - Hotel & Residence 6 from Renny W.

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Accommodation's Reply
12 Jan 2024
Dear Mr/Mrs Renny Widyastuti. Thank you for taking the time to provide a review of our hotel while you stayed with us. We are very happy to know that you had a memorable experience and enjoyed the service and food we provide. The green and beautiful environment is indeed an attraction for many guests to return to stay at Novotel Palembang. We have also conveyed to our staff your positive comments. Once again, thank you for your review and we all look forward to welcoming you back to Novotel Palembang Hotel & Residence. Greetings, Praburizal. Front Office Manager.
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Alep a.
Staycation
8.5
/ 10
14 Feb 2022
Sangat menikmati pengalaman menginap di Novotel Palembang. Fasilitas yang lengkap, makanan yang enak, kolam renang yang bersih dan juga cocok untuk anak-anak.
Review photo of Novotel Palembang - Hotel & Residence from Alep A.
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Review photo of Novotel Palembang - Hotel & Residence 3 from Alep A.
Review photo of Novotel Palembang - Hotel & Residence 4 from Alep A.
Review photo of Novotel Palembang - Hotel & Residence 5 from Alep A.

3 liked this review

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Bedroom 4 Novotel Palembang - Hotel & Residence

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.