Nunia Tamansari Hotel

Hotels
All-star Accommodation
8,2
/10
Very Good
955 reviews
In the Area
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Jalan Sultan Ageng Tirtayasa nomor 112 Serang, Serang City Center, Serang, Banten, Indonesia, 42100

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Nunia Tamansari Hotel is a good choice when you are visiting Serang City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Nunia Tamansari Hotel

Jalan Sultan Ageng Tirtayasa nomor 112 Serang, Serang City Center, Serang, Banten, Indonesia, 42100
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About Nunia Tamansari Hotel

Nunia Tamansari Hotel is a hidden gem nestled in the heart of Banten, Indonesia. This charming hotel offers a perfect blend of modern amenities and traditional Indonesian hospitality, making it an ideal choice for both leisure and business travelers. With its strategic location, guests can easily explore the vibrant culture and stunning landscapes that Banten has to offer. The hotel features a variety of accommodations, from cozy rooms to spacious suites, all designed with comfort and style in mind.

Upon entering Nunia Tamansari Hotel, guests are greeted by a warm and inviting atmosphere. The hotel’s interior is adorned with local artwork and traditional decor, creating a unique ambiance that reflects the rich heritage of the region. The staff is dedicated to providing exceptional service, ensuring that every guest feels at home during their stay.

One of the standout features of Nunia Tamansari Hotel is its commitment to sustainability. The hotel has implemented various eco-friendly practices, such as energy-efficient lighting and water conservation measures, making it a responsible choice for environmentally-conscious travelers. Additionally, the hotel offers a range of facilities, including a swimming pool, fitness center, and on-site dining options, ensuring that guests have everything they need for a comfortable stay.

Whether you’re visiting for business or pleasure, Nunia Tamansari Hotel provides a tranquil retreat where you can unwind after a day of exploring. The hotel’s proximity to popular attractions, shopping centers, and local markets makes it a convenient base for discovering the best of Banten. With its exceptional service, comfortable accommodations, and commitment to sustainability, Nunia Tamansari Hotel is the perfect choice for your next getaway.

Why You Should Stay at Nunia Tamansari Hotel

Choosing Nunia Tamansari Hotel for your stay in Banten comes with numerous advantages. First and foremost, the hotel’s location is unbeatable. Situated close to major attractions, guests can easily access cultural sites, shopping areas, and natural wonders without the hassle of long commutes. Additionally, the hotel offers a range of amenities designed to enhance your stay, including complimentary Wi-Fi, a well-equipped fitness center, and a relaxing swimming pool.

Moreover, the hotel prides itself on its exceptional customer service. The friendly staff is always ready to assist with any requests, ensuring that your experience is as enjoyable as possible. Whether you need recommendations for local dining or assistance with transportation, the team at Nunia Tamansari Hotel is dedicated to making your stay memorable.

Best Time to Stay at Nunia Tamansari Hotel

The best time to visit Nunia Tamansari Hotel is during the dry season, which typically runs from May to September. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. The lush landscapes of Banten are particularly stunning during this time, allowing guests to fully appreciate the natural beauty of the region.

However, if you prefer a quieter experience, consider visiting during the shoulder seasons of April and October. These months often see fewer tourists, allowing for a more relaxed atmosphere while still enjoying favorable weather conditions. Regardless of when you choose to visit, Nunia Tamansari Hotel promises a delightful stay filled with unforgettable experiences.

Transportation and Accessibility

Access to the Airport

Nunia Tamansari Hotel is conveniently located approximately 60 kilometers from Soekarno-Hatta International Airport, making it easily accessible for travelers arriving by air. The hotel offers airport transfer services, ensuring a hassle-free journey from the airport to your accommodation. The drive typically takes around 1.5 hours, depending on traffic conditions, allowing you to relax and enjoy the scenic views of Banten along the way.

Public Transportation

For those who prefer public transportation, Nunia Tamansari Hotel is well-connected to various modes of transport. Local buses and taxis are readily available, providing easy access to nearby attractions and the city center. Additionally, ride-sharing services are popular in the area, offering a convenient and affordable way to explore Banten. The hotel’s staff can assist with transportation arrangements, ensuring that you have a seamless travel experience during your stay.

Unique Facilities at Nunia Tamansari Hotel

1. Swimming Pool

The hotel features a stunning outdoor swimming pool, perfect for a refreshing dip after a day of exploring. Surrounded by lush greenery, the pool area provides a serene escape where guests can relax and unwind. Comfortable loungers are available for sunbathing, making it an ideal spot to soak up the sun.

2. Fitness Center

For fitness enthusiasts, Nunia Tamansari Hotel offers a well-equipped fitness center. Guests can maintain their workout routines with a variety of exercise equipment, including cardio machines and weights. The fitness center is designed to cater to all fitness levels, ensuring that everyone can stay active during their stay.

3. On-Site Dining

The hotel boasts an on-site restaurant that serves a delectable array of local and international cuisine. Guests can enjoy a delicious breakfast buffet each morning, featuring fresh fruits, pastries, and traditional Indonesian dishes. The restaurant also offers lunch and dinner options, making it convenient for guests to dine without leaving the hotel.

Nearby Attractions at Nunia Tamansari Hotel

1. Tanjung Lesung Beach

Located approximately 30 kilometers from Nunia Tamansari Hotel, Tanjung Lesung Beach is a stunning destination known for its pristine white sands and crystal-clear waters. This beach is perfect for sunbathing, swimming, and various water sports, including snorkeling and jet skiing. The area is also home to several beachside cafes and restaurants, where you can enjoy fresh seafood while taking in the breathtaking ocean views.

2. Ujung Kulon National Park

Ujung Kulon National Park, a UNESCO World Heritage Site, is about 50 kilometers from the hotel. This national park is famous for its diverse wildlife, including the endangered Javan rhinoceros. Visitors can explore the park through guided tours, hiking trails, and boat trips, offering a unique opportunity to experience Indonesia's natural beauty and rich biodiversity.

3. Krakatau Volcano

The Krakatau Volcano, located approximately 70 kilometers from Nunia Tamansari Hotel, is one of Indonesia's most famous natural landmarks. Visitors can take boat tours to the volcano, where they can witness its stunning landscapes and learn about its geological history. The surrounding waters are also ideal for snorkeling and diving, making it a popular destination for adventure seekers.

4. Anyer Beach

Just 40 kilometers from the hotel, Anyer Beach is a popular spot for both locals and tourists. The beach offers a vibrant atmosphere with various water activities, including banana boat rides and parasailing. There are also numerous beachfront restaurants and bars where you can relax and enjoy the sunset over the ocean.

5. Banten Grand Mosque

Located about 25 kilometers from Nunia Tamansari Hotel, the Banten Grand Mosque is an architectural marvel and a significant cultural site. The mosque features stunning Islamic architecture and is surrounded by beautiful gardens. Visitors are welcome to explore the mosque and learn about its history and significance in the region.

6. Old Banten

Old Banten, situated approximately 30 kilometers from the hotel, is a historical site that showcases the remnants of the ancient Banten Sultanate. Visitors can explore the ruins of the old palace, mosques, and fortifications, providing a glimpse into the region's rich history. Guided tours are available to enhance your understanding of this fascinating area.

7. Carita Beach

Carita Beach, located around 50 kilometers from Nunia Tamansari Hotel, is known for its beautiful coastline and calm waters. This beach is perfect for families and offers various water sports, including kayaking and snorkeling. The area is also dotted with resorts and restaurants, making it a great spot for a day of relaxation and fun.

8. Cilegon City

Cilegon City, approximately 20 kilometers from the hotel, is a bustling urban center with a mix of modern amenities and traditional markets. Visitors can explore local shops, sample street food, and experience the vibrant culture of the city. Cilegon is also home to several historical sites, including the Cilegon Fortress, which offers panoramic views of the surrounding area.

9. Anyer Lighthouse

The Anyer Lighthouse, located about 45 kilometers from Nunia Tamansari Hotel, is a historic landmark that dates back to the 19th century. Visitors can climb to the top of the lighthouse for breathtaking views of the coastline and surrounding islands. The area around the lighthouse is also perfect for picnics and leisurely walks along the beach.

10. Sangiang Island

Sangiang Island, situated approximately 60 kilometers from the hotel, is a hidden paradise known for its stunning beaches and lush landscapes. The island is perfect for a day trip, offering opportunities for snorkeling, hiking, and exploring the local flora and fauna. Visitors can take boat tours to the island, making it a fantastic escape from the hustle and bustle of city life.

Tips and Tricks for Staying at Nunia Tamansari Hotel

Tips During Your Stay

To make the most of your stay at Nunia Tamansari Hotel, consider these helpful tips. First, take advantage of the hotel’s concierge services to plan your daily activities. The staff can provide valuable insights and recommendations for local attractions, dining options, and transportation. Additionally, don’t forget to explore the hotel’s amenities, such as the swimming pool and fitness center, to enhance your overall experience.

Tips for Enjoying Hotel Facilities

When it comes to enjoying the facilities at Nunia Tamansari Hotel, be sure to check the schedule for any special events or activities. The hotel often hosts themed nights, cooking classes, and wellness workshops that can add a unique touch to your stay. Also, consider dining at the on-site restaurant to savor the delicious local cuisine without having to venture far from your room.

Why Book Nunia Tamansari Hotel on Traveloka

Booking your stay at Nunia Tamansari Hotel through Traveloka comes with a host of benefits that enhance your travel experience. First and foremost, Traveloka offers extensive accommodation options, allowing you to choose from a variety of hotels, villas, resorts, and apartments that cater to all budgets. Whether you’re looking for a luxurious getaway or a budget-friendly stay, Traveloka has you covered.

Extensive Accommodation Options

Your choice of hotels, villas, resorts, apartments, and glamping options is vast, ranging from budget to luxury! Traveloka provides a user-friendly platform where you can easily compare prices, read reviews, and find the perfect accommodation that suits your needs. With so many options available, you’re sure to find the ideal place to stay during your visit to Banten.

Easy and Flexible Payment Options

Traveloka makes booking your stay even more convenient with easy and flexible payment options. You can choose to pay at the hotel upon arrival, allowing you to save on upfront costs. Additionally, Traveloka offers a PayLater feature, enabling you to secure your booking now and pay later, giving you more financial flexibility during your travels.

Customer Loyalty Program

By booking through Traveloka, you can take advantage of their customer loyalty program. As you book more stays, you can level up your Traveloka Priority status, unlocking amazing benefits and special perks. This program rewards loyal customers with exclusive discounts, priority customer service, and other exciting offers, making your travel experience even more enjoyable.

Real Guest Reviews

One of the standout features of Traveloka is the millions of verified reviews from guests who have stayed at various accommodations. These reviews provide valuable insights into the quality of service, cleanliness, and overall experience at Nunia Tamansari Hotel. By reading real guest reviews, you can make informed decisions and choose the best options for your stay.

With all these advantages, there’s no reason not to choose Nunia Tamansari Hotel for your next trip to Banten. Booking hotel through Traveloka ensures a seamless experience, allowing you to focus on creating unforgettable memories during your stay!

All facilities in Nunia Tamansari Hotel

Entertainment Facility Nunia Tamansari Hotel
Entertainment Facility
Functional Hall Nunia Tamansari Hotel
Functional Hall
Common Space Nunia Tamansari Hotel
Common Space
Lobby Nunia Tamansari Hotel
Lobby
Exterior Nunia Tamansari Hotel
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • No alcohol

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Porter
  • Wedding service

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

General

  • AC
  • Ballroom
  • Family room
  • Non-smoking room
  • Smoking area
  • Smoke-free

Business Facilities

  • Conference hostess
  • Conference room
  • Meeting facilities
  • PRINTER

In-room Facilities

  • Hairdryer
  • Shower
  • TV

Transportation

  • Car rental

Things to Do

  • Karaoke

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Nunia Tamansari Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Deposit

Deposit IDR 50,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Nunia Tamansari Hotel
50
Number of floors in Nunia Tamansari Hotel
2
Another facilities in Nunia Tamansari Hotel
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in Nunia Tamansari Hotel

What are available facilities at Nunia Tamansari Hotel?
There are top facilites at Nunia Tamansari Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Nunia Tamansari Hotel?
The standard check-in time at Nunia Tamansari Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Nunia Tamansari Hotel provide breakfast?
Yes, Nunia Tamansari Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Nunia Tamansari Hotel?
Nunia Tamansari Hotel is a 2.0-star hotel.
How many floors does Nunia Tamansari Hotel have?
Nunia Tamansari Hotel has 2 floors.
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More Reviews from Other Guests in Nunia Tamansari Hotel

8,2
Very Good
From 955 reviews
Provided by travelers on
Cleanliness

8,1

Room Comfort

8,1

Meal

8,2

Location

8,4

Service and Facilites

8,3

People often mention about Nunia Tamansari Hotel
All
Bedroom (33)
Staff Friendliness (32)
Ambiance (31)
Bathroom (31)
Taste (30)
Distance to City Center (29)
Accessibility (28)
Room Space (25)
Soundproof (24)
Variety (24)
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Traveler Reviews Nunia Tamansari Hotel

Number of reviews per page
20
40
Customer reviews
s***a
icon-origin-TRAVELOKA
8,2
/10
Reviewed 2 week(s) ago
Comfortable room to stay in, great
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1 people find it helpful
D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 3 week(s) ago
The location is easy to access..... Overall it's okay, only the noise outside the room can be heard clearly from inside the room.
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r***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Currently, Nunia has upgraded its breakfast food a lot compared to before, now there are quite a lot of variations and they are delicious.
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O***u
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Staycation subscription, nice place
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r***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Overall, I always enjoy staying here because it has a smart TV. However, the room is quite small. And now the breakfast is a huge upgrade, a huge change from before. Good job.
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r***a
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
The location is quite accessible, although it's a bit tucked away in an alley, and the facilities are decent for the price. Overall, it's good.
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D***l
icon-origin-TRAVELOKA
6,5
/10
Reviewed 6 week(s) ago
As soon as I entered the room, it wasn't a small room, the rickety chair was full of cigarette butts, next time I should pay more attention to the cleanliness of the room and toilet, and immediately fix any loose bolts, even the hot water wasn't coming out.
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1 people find it helpful
Satya A. W.
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Transit
icon-origin-TRAVELOKA
8,7
/10
Reviewed 6 week(s) ago
The staff is friendly, but they lack initiative when it comes to helping with luggage and cleaning up after breakfast. It's quite worth it for the affordable price and great location in the city center. Perfect for just sleeping and resting.
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v***n
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Nice rooms, friendly staff, quite varied breakfast menu.
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1 people find it helpful
Hazmi H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Good service and very satisfying
1 people find it helpful
Hazmi H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Good service and very satisfying
Find this review helpful?
dedi i.
icon-Business
Business
icon-origin-TRAVELOKA
8,1
/10
Reviewed 7 week(s) ago
At the end of February, the breakfast was still okay, with lots of variety. I stayed again in early March, and the breakfast was just soto rice, and I wasn't told about the breakfast package.
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Z***r
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
[Engaging opening line] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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R***n
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Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
Strategic location, friendly staff, poor room and bathroom cleanliness, and smelly. The sheets and towels also looked worn.
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Hendra W. S.
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Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 10 week(s) ago
The hotel is nice, the staff are friendly, helpful and supportive.
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1 people find it helpful
a***a
icon-Business
Business
icon-origin-TRAVELOKA
6,8
/10
Reviewed 11 week(s) ago
The location is excellent, but the rooms are filthy. The sheets are stained. The bathroom leaks, and some of the towels are torn. The concept is excellent and contemporary.
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1 people find it helpful
l***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6,1
/10
Reviewed 12 week(s) ago
The hotel staff was friendly, but unfortunately, our room wasn't very clean. There was a lot of cigarette ash and the smell of cigarette smoke, perhaps it was our fault we didn't book a non-smoking room. The food was varied and delicious. The location is very strategic, close to Royal Baroe and Serang Station. Hopefully, we'll have the opportunity to stay here again and have a better room.
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Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Thank you for taking the time to write a review. We sincerely apologize for any inconvenience you may have experienced during your stay. We appreciate your valuable feedback. We understand the importance of a pleasant stay and will continue to improve our housekeeping processes to ensure all guests have a comfortable experience. We hope to welcome you back soon. Please contact us if you have any questions or concerns. Thank you for your understanding and we look forward to welcoming you again. Sincerely, The Hotel Management Team
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I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
It's very exciting and comfortable, strategically located in the center of Serang City 😍
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1 people find it helpful
I***u
icon-Business
Business
icon-origin-TRAVELOKA
5,8
/10
Reviewed 21 week(s) ago
A nice hotel with an industrial design and a cafe inside. However, all the rooms are smoking rooms, so the smell of cigarettes is very strong. Cleanliness also needs attention: stains on the walls, a yellowed bathroom floor, and musty-smelling pillows. The cigarette smell and cleanliness were so bothersome that I checked out after only a few minutes in the room. It's a shame that such a nice hotel is poorly managed. There's still plenty of room for improvement. Good luck. Thank you.
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2 people find it helpful
Accommodation's Reply
27 Jan 2026
Dear Valued Guest, Thank you very much for sharing your valuable feedback about your stay. We sincerely apologize for any inconvenience you may have experienced during your stay. We appreciate your valuable comments. We understand the importance of a comfortable stay and will strive to improve our room service processes to ensure all guests have a pleasant experience. We hope to welcome you back soon. We will do our best to provide an even more enjoyable stay. Please contact us if you have any requests or concerns. Thank you for your understanding. We look forward to welcoming you again. Sincerely, The Hotel Management
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C***s
icon-origin-TRAVELOKA
7,7
/10
Reviewed 21 week(s) ago
I wasn't given a towel or slippers and there was no telephone to call the staff.
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Accommodation's Reply
27 Jan 2026
Dear Guest, Thank you for taking the time to post a review. We sincerely apologize for any inconvenience caused during your stay. We appreciate your valuable feedback. We recognize the importance of a pleasant stay and will continue to improve our room management processes to ensure a comfortable stay for all our guests. We look forward to welcoming you back soon. Please feel free to contact us with any questions or concerns you may have. We appreciate your understanding and look forward to welcoming you again. Sincerely, Hotel Management Team
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Number of reviews per page
20
40

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Bedroom 4 Nunia Tamansari Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,2
Very Good
From 955 reviews
Provided by travelers on
Cleanliness

8,1

Room Comfort

8,1

Meal

8,2

Location

8,4

Service and Facilites

8,3

People often mention about Nunia Tamansari Hotel
All
Bedroom (33)
Staff Friendliness (32)
Ambiance (31)
Bathroom (31)
Taste (30)
Distance to City Center (29)
Accessibility (28)
Room Space (25)
Soundproof (24)
Variety (24)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Nunia Tamansari Hotel

Number of reviews per page
20
40
Customer reviews
s***a
icon-origin-TRAVELOKA
8,2
/10
Reviewed 2 week(s) ago
Comfortable room to stay in, great
Translated by Google Icon
See original
1 people find it helpful
D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 3 week(s) ago
The location is easy to access..... Overall it's okay, only the noise outside the room can be heard clearly from inside the room.
Translated by Google Icon
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Find this review helpful?
r***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Currently, Nunia has upgraded its breakfast food a lot compared to before, now there are quite a lot of variations and they are delicious.
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See original
Find this review helpful?
O***u
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Staycation subscription, nice place
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Find this review helpful?
r***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Overall, I always enjoy staying here because it has a smart TV. However, the room is quite small. And now the breakfast is a huge upgrade, a huge change from before. Good job.
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Find this review helpful?
r***a
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
The location is quite accessible, although it's a bit tucked away in an alley, and the facilities are decent for the price. Overall, it's good.
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D***l
icon-origin-TRAVELOKA
6,5
/10
Reviewed 6 week(s) ago
As soon as I entered the room, it wasn't a small room, the rickety chair was full of cigarette butts, next time I should pay more attention to the cleanliness of the room and toilet, and immediately fix any loose bolts, even the hot water wasn't coming out.
Translated by Google Icon
See original
1 people find it helpful
Satya A. W.
icon-Transit
Transit
icon-origin-TRAVELOKA
8,7
/10
Reviewed 6 week(s) ago
The staff is friendly, but they lack initiative when it comes to helping with luggage and cleaning up after breakfast. It's quite worth it for the affordable price and great location in the city center. Perfect for just sleeping and resting.
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Find this review helpful?
v***n
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Nice rooms, friendly staff, quite varied breakfast menu.
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1 people find it helpful
Hazmi H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Good service and very satisfying
1 people find it helpful
Hazmi H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Good service and very satisfying
Find this review helpful?
dedi i.
icon-Business
Business
icon-origin-TRAVELOKA
8,1
/10
Reviewed 7 week(s) ago
At the end of February, the breakfast was still okay, with lots of variety. I stayed again in early March, and the breakfast was just soto rice, and I wasn't told about the breakfast package.
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Find this review helpful?
Z***r
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
[Engaging opening line] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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Find this review helpful?
R***n
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
Strategic location, friendly staff, poor room and bathroom cleanliness, and smelly. The sheets and towels also looked worn.
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Find this review helpful?
Profile Picture
Hendra W. S.
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 10 week(s) ago
The hotel is nice, the staff are friendly, helpful and supportive.
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1 people find it helpful
a***a
icon-Business
Business
icon-origin-TRAVELOKA
6,8
/10
Reviewed 11 week(s) ago
The location is excellent, but the rooms are filthy. The sheets are stained. The bathroom leaks, and some of the towels are torn. The concept is excellent and contemporary.
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1 people find it helpful
l***a
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Transit
icon-origin-TRAVELOKA
6,1
/10
Reviewed 12 week(s) ago
The hotel staff was friendly, but unfortunately, our room wasn't very clean. There was a lot of cigarette ash and the smell of cigarette smoke, perhaps it was our fault we didn't book a non-smoking room. The food was varied and delicious. The location is very strategic, close to Royal Baroe and Serang Station. Hopefully, we'll have the opportunity to stay here again and have a better room.
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Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Thank you for taking the time to write a review. We sincerely apologize for any inconvenience you may have experienced during your stay. We appreciate your valuable feedback. We understand the importance of a pleasant stay and will continue to improve our housekeeping processes to ensure all guests have a comfortable experience. We hope to welcome you back soon. Please contact us if you have any questions or concerns. Thank you for your understanding and we look forward to welcoming you again. Sincerely, The Hotel Management Team
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I***a
icon-Staycation
Staycation
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10,0
/10
Reviewed 14 week(s) ago
It's very exciting and comfortable, strategically located in the center of Serang City 😍
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1 people find it helpful
I***u
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Business
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5,8
/10
Reviewed 21 week(s) ago
A nice hotel with an industrial design and a cafe inside. However, all the rooms are smoking rooms, so the smell of cigarettes is very strong. Cleanliness also needs attention: stains on the walls, a yellowed bathroom floor, and musty-smelling pillows. The cigarette smell and cleanliness were so bothersome that I checked out after only a few minutes in the room. It's a shame that such a nice hotel is poorly managed. There's still plenty of room for improvement. Good luck. Thank you.
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2 people find it helpful
Accommodation's Reply
27 Jan 2026
Dear Valued Guest, Thank you very much for sharing your valuable feedback about your stay. We sincerely apologize for any inconvenience you may have experienced during your stay. We appreciate your valuable comments. We understand the importance of a comfortable stay and will strive to improve our room service processes to ensure all guests have a pleasant experience. We hope to welcome you back soon. We will do our best to provide an even more enjoyable stay. Please contact us if you have any requests or concerns. Thank you for your understanding. We look forward to welcoming you again. Sincerely, The Hotel Management
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C***s
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7,7
/10
Reviewed 21 week(s) ago
I wasn't given a towel or slippers and there was no telephone to call the staff.
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Accommodation's Reply
27 Jan 2026
Dear Guest, Thank you for taking the time to post a review. We sincerely apologize for any inconvenience caused during your stay. We appreciate your valuable feedback. We recognize the importance of a pleasant stay and will continue to improve our room management processes to ensure a comfortable stay for all our guests. We look forward to welcoming you back soon. Please feel free to contact us with any questions or concerns you may have. We appreciate your understanding and look forward to welcoming you again. Sincerely, Hotel Management Team
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