Oakwood Hotel & Residence Surabaya

Hotels
Jalan Raya Kertajaya Indah No.79, Manyar Sabrangan, Mulyorejo, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60116
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About Accommodation

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Oakwood Hotel & Residence Surabaya is located in area / city Mulyorejo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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9.7
/ 10
Fansi F.
We had a pleasure stay because the room exceeded our expectations. The complete modern facilities, cleanliness, vibes, security, staffs are doing their best job. We felt like home during our stay, we have all we need, I can cook and eat whatever I wanted, the bed is large and comfy, each lighting are adjustable, even the bathroom’s air conditioner can be set without interrupting main AC, the hot water always runs smoothly and we have Superindo just a walk away to buy our needs easily. The security guards even helped me crossing the busy road. I would definitely book an executive room again someday.

Location Info

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Jalan Raya Kertajaya Indah No.79, Manyar Sabrangan, Mulyorejo, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60116
Lobby Oakwood Hotel & Residence Surabaya
Bedroom 2 Oakwood Hotel & Residence Surabaya

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Location


Oakwood Hotel & Residence Surabaya is located in area / city Mulyorejo.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 11.1 km away.

The hotel is located only 6.59 km away from Pasar Turi Station.

There are plenty of tourist attractions nearby, such as SDN Ambeng Watangrejo within 27.37 km, and Ampel Mosque within 7.11 km.

About Oakwood Hotel & Residence Surabaya

Whether you are planning an event or other special occasions, Oakwood Hotel & Residence Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Oakwood Hotel & Residence Surabaya.

From business event to corporate gathering, Oakwood Hotel & Residence Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Oakwood Hotel & Residence Surabaya, a wonderful accommodation for your family holiday.

This hotel is an ideal choice for you, novice to professional golfers.

If you plan to have a long-term stay, staying at Oakwood Hotel & Residence Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Oakwood Hotel & Residence Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Oakwood Hotel & Residence Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Oakwood Hotel & Residence Surabaya.

All Facilities

Common Space Oakwood Hotel & Residence Surabaya
Common Space
Lobby Oakwood Hotel & Residence Surabaya
Lobby
CleanAccommodation Oakwood Hotel & Residence Surabaya
CleanAccommodation
Bedroom Oakwood Hotel & Residence Surabaya
Bedroom
In-room Bathroom Oakwood Hotel & Residence Surabaya
In-room Bathroom

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Transportation

  • Airport transfer
  • Area shuttle
  • Car rental
  • Valet parking

Things to Do

  • Fitness center
  • Indoor pool

Hotel Services

  • 24-hour Receptionist
  • Luggage storage

Nearby Facilities

  • ATM/Banking
  • Supermarket

Food and Drinks

  • Poolside bar

General

  • Family room

Business Facilities

  • Meeting facilities

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Following letter/SE from Surabaya local authority No. 443/8557 / 436.8.4 / 2020 in the effort to decrease the spread of Covid-19 virus, all guests with staying period of 3 nights and above required to present PCR Swab Test or Antigen Swab Test with Negative result prior check in process

Deposit

Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00

Frequently Asked Questions

What are available facilities at Oakwood Hotel & Residence Surabaya?
There are top facilites at Oakwood Hotel & Residence Surabaya such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Oakwood Hotel & Residence Surabaya?
The standard check-in time at Oakwood Hotel & Residence Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests

Overall Rating & Reviews

From 1,440 verified guests reviews
8.7
Impressive
Fantastic
654
Very Good
595
Satisfying
36
Average
155
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Language
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Show Reviews with Photos
JN
Jeremiah N. M.
Medical
10
/ 10
07 Jul 2022
The rooms are spacious, clean, complete facilities, washing machine, dish washer, oven, coffee maker, stove, feels like home. Good service.
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Review photo of Oakwood Hotel & Residence Surabaya from Liliani L.
Review photo of Oakwood Hotel & Residence Surabaya 2 from Liliani L.
Review photo of Oakwood Hotel & Residence Surabaya 3 from Liliani L.

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Accommodation's Reply
09 Jul 2022
Dear Bapak/Ibu Jeremiah, Thank you for your wonderful review. We here at Oakwood Hotel & Residence Surabaya strive on the pursuit of excellence in all aspects of our work and are delighted to find out that your experience with us has been to your expected standards. We look forward to welcoming you back to our Hotel near in the future. Warmest personal regards, Joko Mulyono Executive Assistant Manager
ja
juwanda a.
Business
10
/ 10
27 Apr 2022
It is very nice to have the experience to stay at this hotel. The facilities offered are complete, in the room there is even an iron and desk which is of course very useful for those who are stopping in Surabaya just for business trips. The room is spacious, there is a refrigerator, table and equipment for eating and drinking. The room facilities offered are in accordance with the description displayed. Cool.
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Review photo of Oakwood Hotel & Residence Surabaya from Juwanda A.
Review photo of Oakwood Hotel & Residence Surabaya 2 from Juwanda A.
Review photo of Oakwood Hotel & Residence Surabaya 3 from Juwanda A.

2 liked this review

Accommodation's Reply
09 May 2022
Dear Mrs. Juwanda, Warm greetings from Oakwood Hotel & Residence Surabaya. Thank you for taking your time to share your experience during your stay at our hotel. It is an honor for us to be able to provide the service that you and your family expect. Hopefully in the future we can provide similar and even better services. Regards, Joko Mulyono
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DA
Deby A.
Staycation
10
/ 10
09 Mar 2022
The food is delicious, there are many variations, the rooms are spacious and very comfortable but too cold even though the AC has been turned off, it's been 4 times to oakwood the service is always friendly.
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Review photo of Oakwood Hotel & Residence Surabaya from Deby A.
Review photo of Oakwood Hotel & Residence Surabaya 2 from Deby A.

2 liked this review

Accommodation's Reply
15 Mar 2022
Dear Mrs. Deby, Warm greetings from Oakwood Hotel & Residence Surabaya. Thank you for taking your time to share your experience during your stay at our hotel. After reading your review, we are very happy because we were able to provide the service that Mrs. Deby expected. Also, we apologize about the room temperature that was not as expected by you and your family. Hopefully in the future we can provide services that are more than your expectations. Greetings, Joko Mulyono
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Js
Jolly s. p. n.
Medical
9.7
/ 10
03 Apr 2022
The accommodation is suitable for all kinds of purposes. The hotel is very representative, near a shopping center. Anyway, highly recommended.
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Review photo of Oakwood Hotel & Residence Surabaya from Jolly S. P. N.

1 liked this review

Accommodation's Reply
16 Apr 2022
Dear Mr / Mrs Jolly, Warm greetings from Oakwood Hotel & Residence Surabaya. Thank you for taking your time to share your experience during your stay at our hotel. We are very happy if you can enjoy the facilities and services that you expect. We hope we can serve you again in the future. Warm regards, Joko Mulyono
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Js
Jolly s. p. n.
Staycation
8.5
/ 10
31 Mar 2022
Anyway, it's great, we go to the hotel early, check in, the room according to the order is not ready, now the service is amazing, we don't have to wait for the reception staff to upgrade our room so we can go straight to the room. The hotel is comfortable, spacious and solid.
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Review photo of Oakwood Hotel & Residence Surabaya from Jolly S. P. N.

1 liked this review

Accommodation's Reply
16 Apr 2022
Dear Mr / Mrs Jolly, Warm greetings from Oakwood Hotel & Residence Surabaya. Thank you for taking your time to share your experience during your stay at our hotel. We are very happy if you can enjoy the facilities and services that you expect. We hope we can serve you again in the future. Warm regards, Joko Mulyono
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C
Chandra
Transit
10
/ 10
23 Mar 2023
Kualitas ranjang, teknologi-perangkat, handuk, pelayanan bagus. Jika membawa mobil sendiri, harus kearah B2, parkir, bawa koper ke lantai L (recepsionis), repot jika bawa banyak barang (apes. Saat tidak ada petugas yang membantu & dapat parkir di B3 ke bawah). Jika datang via taksi/online bisa turun di drop off area, tinggal naik lift ke recepsionis.
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Review photo of Oakwood Hotel & Residence Surabaya from Chandra C.
Review photo of Oakwood Hotel & Residence Surabaya 2 from Chandra C.
Review photo of Oakwood Hotel & Residence Surabaya 3 from Chandra C.
Review photo of Oakwood Hotel & Residence Surabaya 4 from Chandra C.

1 liked this review

Accommodation's Reply
31 Mar 2023
Dear Mr. Chandra, Thank you for taking your time in providing a very constructive review. All the points that you have conveyed, are very valuable for us to be able to provide better service in the future. We really hope to be given the opportunity to serve you and your family. Sincerely, Joko Mulyono. Executive Assistant Manager.
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Yenni K.
This is a private profile
Staycation
9.7
/ 10
26 Feb 2023
Best hotel di kawasan Surabaya Utara, jika dibandingkan hotel dengan kelas yang sama, fasilitas kamar yang dipunyai jauh lebih sempurna, pelayanan juga the best, sempet ada barang tertinggal tapi resepsionis atas nama Yunita bener-bener membantu. Mungkin ke depan varian menu lebih dibanyakin.
Review photo of Oakwood Hotel & Residence Surabaya from Yenni K.
Review photo of Oakwood Hotel & Residence Surabaya 2 from Yenni K.
Review photo of Oakwood Hotel & Residence Surabaya 3 from Yenni K.

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Accommodation's Reply
13 Mar 2023
Dear Mrs. Yenni Kusuma, Thank you for the good review about Oakwood Hotel & Residence Surabaya. We are very happy to know that you enjoyed the services and facilities that we provided during your stay. We make sure that our employee Yunita knows your appreciation so that this can motivate her to maintain her best service. We hope to see you again soon on another occasion. With respect, Joko Mulyono. Executive Assistant Manager.
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WE
Widi E.
Holiday
9.7
/ 10
29 Jul 2022
Untuk kamar yang aku pilih adalah premier jadi ada dapur. Ruang tamu serta bisa masak bahkan ada mesin cuci dan setrikanya. Untuk kamar sangat-sangat memuaskan dari kebersihan dan lain-lain tapi yang sangat kecewa adalah menu breakfastnya yang sangat sedikit dan rasanya tidak enak. Seharusnya sekelas bintang 5 menunya lebih banyak dan rasa diutamakan.
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Review photo of Oakwood Hotel & Residence Surabaya from Eka W. A.

2 liked this review

Accommodation's Reply
06 Aug 2022
Dear Mrs. Eka, Warm greetings from Oakwood Hotel & Residence Surabaya. Thank you for taking your time to share your experience during your stay at our hotel. We have followed up your criticism and suggestions regarding the quality of the food in the restaurant, and thank you for the review regarding our room facilities. Hopefully in the next visit, we can provide even better service. Greetings, Either Muyono Executive Assistant Manager
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pr
priscilla r.
Holiday
9.7
/ 10
08 May 2022
Tempat menginap yang asik dan bersih buat kel yang memiliki anak kecil maupun remaja, kami menginap ber 4. Fasilitas kitchen lengkap, meja makan, dan ada msn cuci pula. Sayang Microwave ga berjalan kemaren itu aja.
Review photo of Oakwood Hotel & Residence Surabaya from Ratnasari R.
Review photo of Oakwood Hotel & Residence Surabaya 2 from Ratnasari R.
Review photo of Oakwood Hotel & Residence Surabaya 3 from Ratnasari R.

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Accommodation's Reply
22 May 2022
Dear Mrs. Ratnasari, Warm greetings from Oakwood Hotel & Residence Surabaya. Thank you for taking your time to share your experience during your stay at Oakwood Hotel & Residence Surabaya. We are very happy when Mrs. Ratna and her family can enjoy the services and facilities that we provide, and we apologize for the inconvenience caused because the Microwave in your room is not functioning. We will inform this to the relevant department for follow up. Hopefully we can be given the opportunity to provide better services and facilities for you and your family. Regards, Joko Mulyono
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ST
Syahadatta T.
Holiday
9.4
/ 10
21 Mar 2023
Hotel yang sangat cocok untuk keluarga, luas dan nyaman, 4 hari nginap di sini menyenangkan, one bedroom primier sangat luas dan lengkap peralatannya.
Review photo of Oakwood Hotel & Residence Surabaya from Syahadatta T.

2 liked this review

Accommodation's Reply
31 Mar 2023
Dear Mr. Syahadatta Tarigan, Warm greetings from Oakwood Hotel & Residence Surabaya. Thank you for taking your time to share your experience while staying at our hotel. It is an honor for us to be able to provide the services and facilities that you want. We hope to be able to return to provide similar and even better service on your next visit. Sincerely, Joko Mulyono. Executive Assistant Manager.
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Bedroom 4 Oakwood Hotel & Residence Surabaya

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.