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OYO 485 Marcello Residence
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OYO 485 Marcello Residence
Guest Houses
All-star Accommodation
7,3
/10
Pleasant
219 reviews
In the Area
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Jl Siwalankerto Blok F No 8 RT.000/RW00 Dukuh Menanggal, Gayungan Kota SBY Jawa Timur 60234 Indonesia Surabaya, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60234
Main Facilities
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AC
24-Hour Front Desk
Parking
WiFi
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Jl Siwalankerto Blok F No 8 RT.000/RW00 Dukuh Menanggal, Gayungan Kota SBY Jawa Timur 60234 Indonesia Surabaya, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60234
Discover More About OYO 485 Marcello Residence
Location
OYO 485 Marcello Residence is located in area / city Wonokromo.
About OYO 485 Marcello Residence
For you, travelers who wish to travel comfortably on a budget, OYO 485 Marcello Residence is the perfect place to stay that provides decent facilities as well as great services.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
OYO 485 Marcello Residence is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in OYO 485 Marcello Residence
Common Space
Lobby
Exterior
Bedroom
Hotel Services
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
General
- AC
- Family room
- Non-smoking room
Accessibilty
- Disabled access friendly
- Accessible bathroom
- Accessible parking
In-room Facilities
- Desk
- Shower
- TV
Things to Do
- TV lounge
Connectivity
- Free WiFi
Public Facilities
- WiFi in public area
Accommodation Policy & General Information in OYO 485 Marcello Residence
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at OYO 485 Marcello Residence | 23 |
Another facilities in OYO 485 Marcello Residence | Express check-in, Express check-out, Front desk, 24-hour Receptionist, Family room |
Frequently asked question in OYO 485 Marcello Residence
What are available facilities at OYO 485 Marcello Residence?
There are top facilites at OYO 485 Marcello Residence such as AC, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at OYO 485 Marcello Residence?
The standard check-in time at OYO 485 Marcello Residence is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in OYO 485 Marcello Residence
Traveloka (219)
7,3
Pleasant
From 219 reviews
Provided by travelers on
Cleanliness
7,4
Room Comfort
7,4
Meal
7,5
Location
7,4
Service and Facilites
7,5
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Traveler Reviews OYO 485 Marcello Residence
Number of reviews per page
20
40
Customer reviews
KS
Kurniawan S.
6,0
/10
Reviewed 142 week(s) ago
From Marcello's side, he doesn't work with OYO anymore.
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Ryan F.
4,8
/10
Reviewed 143 week(s) ago
Petugasnya kurang ramah, AC nya panas, gak dikasih pindah kamar.
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Dz
Derick z.
5,5
/10
Reviewed 148 week(s) ago
Resepsionis kayak ngajak ribut, ga ada ramah ramahnya sama sekali. Ga ada di kasih penjelasan sama sekali + waktu di tanya cuma jawab seadanya pake nada jutek mana maen hp mulu. Ga mau natap ke tamu. Pokoknya jangan mau ke sini.
4 people find it helpful
vk
vivi k.
6,4
/10
Reviewed 157 week(s) ago
The service is bitchy, not friendly, 1 star. Next time try to be more friendly with guests, fortunately it wasn't me who was staying alone.
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3 people find it helpful
Accommodation's Reply
14 Jul 2022
Sorry for the hassle you faced, Vivi! We've marked a note for the experience you're having this time. Rest assured, that we will endeavor to ensure a pleasant stay with us in the future. Greetings, Jane!
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Ryan F.
6,6
/10
Reviewed 157 week(s) ago
Stafnya no smile no good kaku, kamarnya oke, tv banyak semutnya.
3 people find it helpful
Accommodation's Reply
14 Jul 2022
Hi, Ryan! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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SS
SINTIALINN S.
6,0
/10
Reviewed 160 week(s) ago
Parking is paid again 10 thousand, the sheets don't seem to be replaced, there are white patches, smells, and itches.
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1 people find it helpful
Accommodation's Reply
30 Jun 2022
Hi, Sintialin! We regret that the stay turned out to be average. We've updated the feedback and issues bothering you with our team. Greetings, Jane!
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Yayuk Mariati
6,0
/10
Reviewed 163 week(s) ago
The remote battery is all dead, & the bathroom door is see through/can be seen from the outside.
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3 people find it helpful
AR
AGAS R. P. P.
4,8
/10
Reviewed 169 week(s) ago
It's been a long way to get there, I was asked for my ID card and my wife's ID card was left behind, I gave a photo of the ID card instead, I was told to take it home, it was a long trip from a different city. In the class of a 5-star hotel, only 1 KTP is enough.
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4 people find it helpful
Accommodation's Reply
12 Apr 2022
Hi, Agas! We regret that the stay was not a great experience. You have to show your ID before getting the room as it is for security purposes. Hope to have another opportunity soon so we can make up for it for you with a great stay ahead. Greetings, Jane!
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BH
Burhan H.
4,8
/10
Reviewed 171 week(s) ago
Not comfortable at all. The room is very stuffy. Why do guests who stay overnight have their ID cards held?
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Accommodation's Reply
24 Mar 2022
Sorry for the inconvenience, Burhan! We've marked the record for the experience you've had this time. Rest assured, we will strive to ensure a pleasant stay with us in the future. Hello, Jane!
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WS
Wo Shin
5,4
/10
Reviewed 174 week(s) ago
Wifi is slow, neighbors are not friendly, service is not good.
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Pandu H. W.
5,8
/10
Reviewed 182 week(s) ago
Dirty and not according to the room order.
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2 people find it helpful
W
Wijayanto
9,1
/10
Reviewed 183 week(s) ago
The service is quite satisfactory, it's just that cleanliness is lacking, because used condoms are still found, then those who order via the application can get the top floor room, other than that the others are quite satisfactory.
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2 people find it helpful
Y
Yusfariedy
8,8
/10
Reviewed 184 week(s) ago
The place is comfortable, the location is also strategic, and the water is also smooth.
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1 people find it helpful
Revie
6,4
/10
Reviewed 185 week(s) ago
Beyond expectations. Hopefully it can be improved again.
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1 people find it helpful
Ananda
6,1
/10
Reviewed 188 week(s) ago
Cleanliness is very lacking, in the room there are lots of ants, dust on the roof, hair, a lot of dust on the mattress. But for me who came in the morning and checked out in the morning, I could take a short break at a price below 200 thousand for 3 people. Got a room on the 3rd floor, no lift.
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Devid R.
6,0
/10
Reviewed 195 week(s) ago
Dirty sheets, but according to the cheap price, diarrhea.
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AS
Anang S.
8,5
/10
Reviewed 203 week(s) ago
Mbak reseptionisnya humbel bangett
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HP
Hidro P.
4,8
/10
Reviewed 217 week(s) ago
Not given a drink, and the bath is not clean enough. There are no OYO bars in front of the location.
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1 people find it helpful
Accommodation's Reply
26 Aug 2021
Hi Vit, We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Annisa!
MS
M. Solihin K.
9,4
/10
Reviewed 217 week(s) ago
Good service, comfortable and safe
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Accommodation's Reply
22 Jul 2021
Thank you for rating us super, Solihin.We will ensure consistent service when you visit us next time. Have a pleasant day ahead.Regards, Nur!
DE
Daniel E.
6,0
/10
Reviewed 219 week(s) ago
Menginap di sini awalnya agak sulit mencari lokasinya karena ternyata tidak ada tulisan oyo nya, seperti di tempat lain. Setelah berhasil menemukan, service nya juga kurang memuaskan, seperti lama dalam mempersiapkan, lalu setelah kunci kamar diberikan pun, ternyata kamar tersebut sudah ada penghuninya, untung saya tidak dimaki-maki dan setelah masuk kamar, sangat diluar ekspetasi, tidak sesuai foto, barang-barang tidak terawat sehingga membuat saya tidak bisa tidur, hanya 2-3 jam akhirnya kebangun lagi karena memang tidak nyaman. So, menurut saya zonk lah saya menginap di sana.
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1 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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