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Patra Dumai Hotel
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Patra Dumai Hotel
Hotels
8,8
/10
Very Good
712 reviews
What Guests Say About Their Stay
Bedroom (43)
Ambiance (40)
Distance To City Center (37)
Staff Friendliness (36)
Anjar T.
9,7
/ 10
Very good hospitality, nice room. Breakfast menu quite good, fresh and delicious. I have a very good experience stay in Patra Dumai.
In the Area
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Jalan Sultan Syarif Kasim Kelurahan Buluh Kasap Kecamatan Dumai Timur, Dumai - Riau, Dumai Timur, Dumai, Riau, Indonesia, 28815
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Patra Dumai Hotel
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Jalan Sultan Syarif Kasim Kelurahan Buluh Kasap Kecamatan Dumai Timur, Dumai - Riau, Dumai Timur, Dumai, Riau, Indonesia, 28815
Discover More About Patra Dumai Hotel
Location
Patra Dumai Hotel is a hotel in a good neighborhood, which is located at East Dumai.
About Patra Dumai Hotel
From business event to corporate gathering, Patra Dumai Hotel provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Patra Dumai Hotel.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Patra Dumai Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Patra Dumai Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Patra Dumai Hotel is the right place to stay.
All facilities in Patra Dumai Hotel
Swimming Pool
Functional Hall
Lobby
CleanAccommodation
Exterior
Public Facilities
- Parking
- Coffee/tea in lobby
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Multilingual staff
In-room Facilities
- Cable TV
- Desk
- Minibar
- Shower
- TV
General
- AC
- Connecting rooms
- Swimming pool
- Smoke-free
Things to Do
- Beach towel
- Outdoor pool
- Pool sun loungers
- TV lounge
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- Breakfast
Accessibilty
- Accessible path of travel
- Disabled access friendly
- Wheelchair accessible
Business Facilities
- Computer station
- Photocopier
- PRINTER
Transportation
- Car rental
- Secure parking
Nearby Facilities
- ATM/Banking
- Shops
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Shuttle Service
- Ferry terminal shuttle
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Patra Dumai Hotel
Check-in/Check-out Time
Check-in:
From 13:30
Check-out:
Before 12:00
Contact Accommodation Before Arrival
Guests should contact hotel 3 day(s) prior to arrival
Extra Breakfast
Accommodation charges IDR 100,000/guest for extra breakfast.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 13:30 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Patra Dumai Hotel | 80 |
Number of floors in Patra Dumai Hotel | 4 |
Another facilities in Patra Dumai Hotel | Coffee/tea in lobby, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Patra Dumai Hotel
What are available facilities at Patra Dumai Hotel?
There are top facilites at Patra Dumai Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Patra Dumai Hotel?
The standard check-in time at Patra Dumai Hotel is starting from From 13:30 while the latest check-out time is at Before 12:00
Does Patra Dumai Hotel provide breakfast?
Yes, Patra Dumai Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Patra Dumai Hotel
Traveloka (712)
8,8
Very Good
From 712 reviews
Provided by travelers on
Cleanliness
9,1
Room Comfort
9,0
Meal
8,8
Location
8,9
Service and Facilites
8,9
People often mention about Patra Dumai Hotel
All
Ambiance (37)
Bedroom (37)
Staff Friendliness (33)
Distance to City Center (32)
Family Friendly (30)
Surroundings (27)
Bathroom (26)
Hotel Area (24)
Accessibility (23)
Check-in/out Time (23)
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Traveler Reviews Patra Dumai Hotel
Number of reviews per page
20
40
Customer reviews
Ani S.
Transit
9,7
/10
Reviewed 4 day(s) ago
the place is comfortable, the atmosphere is beautiful, child-friendly, there is a rabbit park, playground.
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Accommodation's Reply
16 Jul 2025
Dear Ms. Ani S, It's a pleasure to hear that you found a comfortable stay, a beautiful atmosphere, and child-friendly facilities at Hotel Patra Dumai. We hope your next visit will be a wonderful experience. Best regards, Patra Dumai Hotel Management.
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H***a
10,0
/10
Reviewed 2 week(s) ago
nice room, comfortable atmosphere and strategic location. suggestion for the room to be more soundproof. often disturbed by sounds from outside the room that can still be heard, but overall great. highly recommended to try guys
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Accommodation's Reply
10 Jul 2025
Dear H*a, thank you for using the accommodation facilities of Patra Dumai Hotel, we are very happy to be able to serve you, we hope that your next visit will be an extraordinary experience again. Warm regards, Patra Dumai Hotel Management
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D***a
8,2
/10
Reviewed 2 week(s) ago
Happy for staying here with this hotel.
1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Mr/ Mrs/ Miss D***a,
Thank you for your kind words. We're so glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon.
Best regards,
Managament Patra Dumai Hotel
T***a
Leisure
10,0
/10
Reviewed 2 week(s) ago
The room is comfortable, very clean and complete with 24-hour hot water. In the room there is a Bible and other religious scriptures, this is very extraordinary. During 2 days staying here fasting with hotel service.
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Accommodation's Reply
10 Jul 2025
Dear T*a, It is a pleasure to hear that you enjoyed your stay at Patra Dumai Hotel. We provide holy books and prayer equipment, such as prayer mats, in each room, to make it easier for guests to perform their prayers. We hope your next visit will be an extraordinary experience. Warm regards, Patra Dumai Hotel Management
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O***y
8,3
/10
Reviewed 4 week(s) ago
memorable with friends in the hotel room, the service is quite good
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Accommodation's Reply
19 Jun 2025
Dear O*y, thank you for visiting Patra Dumai Hotel, we are always happy to welcome you back. Hopefully you will always be impressed with the service we provide. Warm regards,. Patra Dumai Hotel Management
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HF
Harris F. N.
10,0
/10
Reviewed 4 week(s) ago
I really enjoyed my time at this Patra Hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!
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Accommodation's Reply
25 Jun 2025
Dear Mr. Harris,
We’re delighted to hear that you had an enjoyable stay with us and that our cleanliness, comfort, location, and service met your expectations. Your positive feedback means a lot to our team. We look forward to welcoming you back to Patra Dumai Hotel on your next visit.
Best regards,
Management Patra Dumai Hotel
HF
Harris F. N.
10,0
/10
Reviewed 4 week(s) ago
I really enjoyed my time at this hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!
Find this review helpful?
Accommodation's Reply
25 Jun 2025
Dear Mr. Haris,
Thank you very much for your wonderful review. We’re thrilled to know you had a pleasant stay and appreciated the cleanliness, comfort, convenient location, and our team's responsiveness. Your kind words truly encourage us to continue delivering the best service. We can’t wait to welcome you back again soon.
Best regards,
Management Patra Dumai Hotel
HF
Harris F. N.
10,0
/10
Reviewed 4 week(s) ago
I really enjoyed my time at this Hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!
Find this review helpful?
Accommodation's Reply
25 Jun 2025
Dear Mr. Harris,
Thank you for taking the time to share your experience with us. Your kind feedback truly means a lot to us. We look forward to welcoming you back for another pleasant stay in the future.
Best regards,
Management Patra Dumai Hotel
A***e
Transit
6,4
/10
Reviewed 4 week(s) ago
The room is clean and comfortable, the wifi is smooth, the bathroom and toilet are clean, the downside is that it doesn't have a smart TV, the channels are limited so you can't use YouTube or Netflix, the facilities are overall good. But the problem is that it's not soundproof so it's really noisy when someone passes by or chats in front of the room, it's really disturbing. At the foot of the door there is a large space that makes it not soundproof, and when I was resting, there was renovation work on the next room so it was noisy from day to night without stopping.
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dera A*e, thank you Sir/Madam for taking the time to provide a review for the progress of Patra Dumai Hotel, your suggestions will be evaluated and hopefully our products and services will be better in the future. We are happy to look forward to your return visit. Warm regards, Patra Dumai Hotel Management
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A***e
10,0
/10
Reviewed 5 week(s) ago
Easy to read: Use standard writing style (spelling, grammar, capitalization and punctuation). Minimize the use of slangs, upper cases, and abbreviations.
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Accommodation's Reply
25 Jun 2025
Dear A***e,
Thank you for your kind review. We look forward to welcoming you again in the future.
Best regards,
Management Patra Dumai Hotel
Abdi H.
Staycation
10,0
/10
Reviewed 5 week(s) ago
Clean room, good service, very suitable for family
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Accommodation's Reply
12 Jun 2025
Dear Mr. Abdi H. We are very pleased to know that Mr. Ardi got a clean room, good service and suitable for your family when using the facilities at Patra Dumai Hotel, hopefully your next visit will get another great experience. Warm regards, Patra Dumai Hotel Management
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Rini F.
8,5
/10
Reviewed 6 week(s) ago
nice hotel, friendly staff
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Accommodation's Reply
10 Jun 2025
Dear Mrs. Rini F, thank you for your trust in using the Patra Dumai Hotel facilities, we are always looking forward to your return visit to Patra Dumai Hotel. Warm regards,. Patra Dumai Hotel Management
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J
Junaidi
Leisure
9,7
/10
Reviewed 8 week(s) ago
The hotel is clean and comfortable for families
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Accommodation's Reply
10 Jun 2025
Dear Mr. Junaidi, thank you for your review, this will be a motivation for us to always improve the quality of hotel services and products. We are happy to look forward to your and your family's return visit to Patra Dumai Hotel. Warm regards, Patra Dumai Hotel Management
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dp
dony p.
Business
10,0
/10
Reviewed 11 week(s) ago
hotel staff is very friendly and helpful......good place
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Accommodation's Reply
05 May 2025
Dear Mr. Dony P. Thank you for visiting Patra Dumai Hotel, the entire Patra Dumai team is very happy with your visit. We are always looking forward to your return visit. Sincerely, Patra Dumai Hotel Management
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MI
MUHAMAD I.
9,7
/10
Reviewed 14 week(s) ago
good, strong, can come again.
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1 people find it helpful
Accommodation's Reply
22 Apr 2025
Dear Mr. Muhamad I, thank you for choosing the Patra Dumai Hotel facility, we are happy to look forward to your return visit to Dumai City. Warm regards,. Patra Dumai Hotel Management
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SA
Syamsul A.
9,4
/10
Reviewed 14 week(s) ago
Patra is highly recommended for families and businesses too..because there are toys for children and a clean and nice swimming pool. The staff are friendly..every time I go on holiday with my family, I always go to Patra.
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1 people find it helpful
Accommodation's Reply
22 Apr 2025
Dear Mr. Syamsul A, thank you for the recommendation and trust given to us, hopefully the next visit of Vapak Syamsul A and family will get a more interesting experience. Warm regards,. Patra Dumai Hotel Management.
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Arif S.
Staycation
8,5
/10
Reviewed 15 week(s) ago
The hotel is clean and the swimming pool is also nice.
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2 people find it helpful
Accommodation's Reply
09 Apr 2025
Hello Arif S. Thank you for giving a positive review for Patra Dumai Hotel, we are happy to wait for your return visit to Dumai city. Warm regards, Ayu Darmastuti. General Manager
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F***i
Staycation
9,7
/10
Reviewed 19 week(s) ago
If I go to Dumai, I always stay here.
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1 people find it helpful
Accommodation's Reply
10 Mar 2025
Hello F*i, thank you for your trust in Patra Dumai Hotel, we are always looking forward to your visit. Warm regards,. Ayu Darmastuti. General Manager
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Akbar
Business
9,7
/10
Reviewed 23 week(s) ago
The first choice when going for a biztrip to Dumai area. Comfortable place, affordable price, maximum service. Thank you.
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Accommodation's Reply
11 Feb 2025
Hi Akbar N. Thank you very much for your positive review. We are happy to be your first choice when biztrip to Dumai. We will continue to strive to provide the best service. See you on your next visit. Warm regards, Ayu Darmastuti. General Manager
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N***a
10,0
/10
Reviewed 24 week(s) ago
It was a great experience staying here. The room is spacious, clean, as requested, connecting door view of the swimming pool. It's rare to find a hotel room that has an air purifier in each room, the best in our opinion. The facilities are also okay, it's just a shame that yesterday the rabbit cage was being renovated. Then for the child-friendly swimming pool, it's just a shame that there were a lot of cigarette butts and tissue trash on the outer edge of the floor. Hopefully the cleanliness of the poolside area can be improved. And one more thing, because yesterday there were a lot of guests, so when we wanted to have breakfast, many didn't get a seat, a suggestion if possible during peak season, additional seats can be provided. That's all, overall it's really good and comfortable, next time I go to Dumai I will stay here again. Success, Patra Hotel 👍
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1 people find it helpful
Accommodation's Reply
05 Feb 2025
Hi N*a, Thank you for choosing Patra Dumai Hotel and sharing your experience. We are very happy to hear that you felt comfortable with the room, facilities, and the presence of air purifiers in each room. We apologize for the inconvenience in the pool area and during breakfast. Your feedback is very valuable to us, and we will immediately follow up on the cleanliness of the pool area and consider adding seating during peak season to make guests more comfortable. The rabbit park is now back in use, hopefully you can use it on your next visit. We look forward to your return to Patra Dumai. Success to you too. 😊🙏. Warm regards, Ayu Darmastuti. General Manager
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Number of reviews per page
20
40
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