Pesona Alam Resort & Spa

Enjoyed my 3rd stay here!🙂 comfortable for those who wants to vacay with kids

So happy to finally can stay here 🥰.

Nice place to stay with family. Happy. Friendly staff.

Very bad. Stayed at 3BR villa, looked old, unmaintained. AC not working well. When the power was off, genset was not working well, forcing us to only use 1 AC instead of 3. Extra beds have stained everywhere and dirty. Bed was bent, not in a proper shape. Overall very bad.

At first we are very excited looking up photos on the booking apps and can't wait to stay here. Until we arrived we found this hotel needs improvement for 4 stars hotel and must be worth to all of the customers that was spent their money. Hospitality is very good, all the staff is friendly. They had a Nice view and clean landscape also many facilities to be enjoy with family: mini zoo, riding horse, billiards, caffe, paintball, archery, pool, hot water, etc. We really enjoy all of the facilities there despite of several things that we do not enjoy while stay at the villa: 1. We booked for the 2BR villa on the apps it mentioned 1 queen bed and 1 single bed, but we find out that on the master room, the bed is twin bed combined into one, so it has a small room on the middle, so our child could not sleep comfortable, ask to move but they said all the room is full. 2. Some of the vinyl floor is need to be replace, since it was bumpy on the kitchen side and it is not firmly stick anymore. 3. Several stains on the curtain makes the room looks less classy also the bottom of the rice cooker makes me concern to cook rice there. 4. Bathroom smelts not good, there is no deodorizer on the bathroom at all (for 4 stars hotel). The shower jet holder they use tissue holder. Moreover on the master bedroom we could hear very clear and loud everytime another customer on the top floor flushing their toilets (water flow sounds) it was very disturbing at night (rest) time. 5. The lamp on the center room, kitchen and dining table was not bright at all, I think they should use higher watt bulb for better lightning condition. That's all that we experienced while stay at Pesona Alam 2br superior. Come again? Maybe.

Very good, my daughter very happy, friendly staffs, good food, good ambients, full of activities, very calm, COMFORTABLE, many view to see, OVERALL very good. Wish to comeback again next time.