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Pesona Alam Resort & Spa

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Pesona Alam Resort & Spa

Name: Pesona Alam Resort & Spa
Address: Jl. Taman Safari No. 101, Cisarua, Puncak, Jawa Barat, Indonesia, 16750, Jl. Taman Safari No. 101, Jawa Barat, 16750, Indonesia
Rating: 8.8

Hotels

Jl. Taman Safari No. 101, Cisarua, Puncak, Jawa Barat, Indonesia, 16750

Staffs have been vaccinated for COVID-19.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.

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EXTERIOR_BUILDING Pesona Alam Resort & Spa

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Traveloka

8.8 Impressive

From 11,556 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

This accommodation is perfect for honeymoon or family getaway. You can enjoy a wonderful view of nature. There's 2 swimming pool (adult + kids pool with warm water, so lovely!), some entertainment facilities (gym, play park for kids, mini golf, tennis meja and etc). I just stayed one night with my family. The bedroom are clean and comfy. I requested the baby crib (to be honest, I'm not expected too much but they fulfill it, really appreciate). Special thanks to Mr. Oki front office to gave us beautiful room with balcony. Also thanks to housekeeping team (forget his name, so sorry) who bring the baby crib. All staff really really friendly. Their service is truly amazing. Definitely will be back soon.

Arantxa A.

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Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

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Location Info

Jl. Taman Safari No. 101, Cisarua, Puncak, Jawa Barat, Indonesia, 16750

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Available Room Types in Pesona Alam Resort & Spa

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Price Display

Per Night

Results for 1 rooms, 1 guests, staying from 27 Jan 2023 for 1 nights. 0 room options available.

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Check-in

Fri, 27 Jan 2023

Duration

1 night

Guests and Rooms

1 Adult(s), 0 Child, 1 Room

Based on 11,556 reviews

8.8

Impressive

Fantastic

5,366

Very Good

4,904

Satisfying

359

Average

927

Poor

Cleanliness

Comfort

Meal

Location

Service

Show reviews that mention...

All

complete facilities (46)

family friendly (4)

tasty food (91)

warm pool water (15)

kids friendly (34)

friendly staffs (57)

great villa (6)

clean room (79)

comfortable ambiance (14)

tasty breakfast (43)

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Most Recent

1 liked this review

Accommodation's Reply

12 Jan 2023

Dear Mr. Heri S, We would like to thank you for sharing this superb feedback about your recent stay at Pesona Alam Resort & Spa. We are truly delighted to have had you as our guest. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at Pesona Alam Resort & Spa. Naturally yours, Handy Bunardy General Manager

Deasy H.

/ 10

31 Dec 2022

Holiday

1 liked this review

Accommodation's Reply

12 Jan 2023

Dear Mr. Deasy H, We would like to thank you for sharing this superb feedback about your recent stay at Pesona Alam Resort & Spa. We are truly delighted to have had you as our guest. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at Pesona Alam Resort & Spa. Naturally yours, Handy Bunardy General Manager

Aris G.

9.1

/ 10

16 Dec 2022

Holiday

We arrived at the hotel around evening time, but there was no officer at the front at all to help unload the goods or to say hello. Things like this can lower the mood of hotel guests. Room facilities function properly. The price per night is quite reasonable considering the strategic location and the views it has to offer. My advice is to walk down in the morning, the combination of landscape and shady trees is jaw-dropping. For breakfast there is a lot of food available, the taste is also delicious, the staff is swift to clean tables and plates. The warm swimming pool is a favorite place for families with children, there are officers on guard while preparing towels for guests. In general this hotel is comfortable for holidays.

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Accommodation's Reply

26 Dec 2022

Dear Mr. Aris, First, we would like to thank you for your kind feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, we are sorry. The safety of our guests is a priority and such service is an unavoidable necessity that should have been better explained. If you give us a chance to earn back your trust, we can assure you that your all your complain has resolved and improvement has taken as well. I would be happy to make your reservation personally and and see to it that you enjoy the experience that so many of our guests have grown so fond of. Naturally yours, Handy Bunardy General Manager

Yonathan K.

6.6

/ 10

15 Dec 2022

Holiday

The building need maintenance more through, broken window shading (cannot open or adjust), broken door lock in toilet, spot ceiling from water leakage. The service for villa minus, no receptionist, no guide, still the cleaning is doing their good job.

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Zeinneis R. S.

9.7

/ 10

12 Dec 2022

Staycation

Nice place to stay, complete facility to bring family with children, good ambient. But not spacious deluxe room, broken phone, and same menu breakfast.

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Accommodation's Reply

15 Dec 2022

Dear Mr. Zein, Thank you for choosing Pesona Alam Resort & Spa as your accomodation while you were away from home. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our services . We hope that you enjoyed the entire stay and services from our staff could make you comfort. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Naturally Yours, Handy Bunardy General Manager

PI WEN K.

8.5

/ 10

12 Dec 2022

Holiday

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rizki k.

9.4

/ 10

01 Dec 2022

Nice stay, great view, good hospitality from Pian, Pak Raymond the hotel manager and Andri at breakfast restaurant. Will be back again for sure.

1 liked this review

Accommodation's Reply

08 Dec 2022

Dear Mr. Rizki, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Handy Bunardy General Manager

Denny P.

8.5

/ 10

28 Nov 2022

Staycation

2 liked this review

Accommodation's Reply

30 Nov 2022

Dear Mr. Denny, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours, Handy Bunardy General Manager

Della A.

/ 10

25 Nov 2022

Staycation

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Accommodation's Reply

30 Nov 2022

Dear Mrs. Delia, We would like to thank you for sharing this superb feedback about your recent stay at Pesona Alam Resort & Spa. We are truly delighted to have had you as our guest. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at Pesona Alam Resort & Spa. Naturally yours, Handy Bunardy General Manager

Denny S.

9.1

/ 10

24 Nov 2022

Staycation

Perfect view and services, thank you.

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Accommodation's Reply

30 Nov 2022

Dear Mr. Denny, We would like to thank you for sharing this superb feedback about your recent stay at Pesona Alam Resort & Spa. We are truly delighted to have had you as our guest. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at Pesona Alam Resort & Spa. Naturally yours, Handy Bunardy General Manager

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Accommodation Policies

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Important Note

Guests may need to show a negative COVID-19 test result (PCR/antigen swab) upon checking in at the accommodation. Please contact the hotel for further information prior to your arrival. In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.

General Check-in Instructions

Dear Valued Guest, Kindly be informed that our kids pool at The Villa is currently under maintenance from 11th until 18th September 2022. Villa guests can use the hotel pool during the maintenance period. We do apologize for the inconvenience caused.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

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Hotel Description

Location
Pesona Alam Resort & Spa is located in area / city Cisarua.

There are plenty of tourist attractions nearby, such as Sirkuit Internasional Sentul within 21.42 km, and Museum Purna Bhakti Pertiwi within 45.39 km.

About Pesona Alam Resort & Spa

Whether you are planning an event or other special occasions, Pesona Alam Resort & Spa is a great choice for you with a large and well-equipped function room to suit your requirements.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Pesona Alam Resort & Spa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Pesona Alam Resort & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Pesona Alam Resort & Spa.

Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours	From 15:00 - Before 12:00
Are they serving breakfast?	Yes, some room provide breakfast

Facilities

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Things to Do

Fitness center
Garden
Massage
Outdoor pool
Outdoor pool
Spa

General

AC
Ballroom
Non-smoking room
Smoking area
Terrace

In-room Facilities

Cable TV
Hairdryer
Minibar
Shower
TV

Hotel Services

Bellhop
24-hour security
Laundry service
Luggage storage
24-hour Receptionist

Food and Drinks

A la carte dinner
A la carte lunch
Breakfast

Family-friendly Facilities

Kids club
Children pool

Transportation

Bicycle rental
Secure parking

Business Facilities

Conference room
Meeting facilities

Sports and Recreations

Fitness center
Table tennis

Connectivity

Free WiFi

Nearby Facilities

ATM/Banking

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

See other 853 Hotels in Puncak

Most commonly asked questions about Pesona Alam Resort & Spa

What are available facilities at Pesona Alam Resort & Spa?

There are top facilites at Pesona Alam Resort & Spa such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Pesona Alam Resort & Spa?

The standard check-in time at Pesona Alam Resort & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Pesona Alam Resort & Spa provide breakfast?

Yes, Pesona Alam Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.