POP! Hotel Kelapa Gading

Recommended hotel, very good

Strategic location adjacent to the mall, there is an access door to the mall, friendly staff, recommended for staycations

Overall ok and direct access to MKG 3

Disappointing Stay: Poor Cleanliness and Terrible Value for Money Overall Rating: 2/5 (Terrible Value) My recent stay at this hotel was highly unsatisfactory, primarily due to significant issues with cleanliness and poor service offerings that simply did not justify the price paid. The Room: Major Cleanliness Issues The cleanliness of the room was the biggest disappointment. We encountered several unacceptable issues: Stained Linens: The bed sheets were visibly stained, suggesting they were either not properly washed or were too old to be used. This immediately made us uncomfortable. Pest Problem: We found small ants marching in a line right along the headboard of the bed, indicating a clear lack of pest control and general hygiene maintenance. Worn-Out Towels: The bath towels provided were not white and clean as expected but had a noticeable grayish hue, indicating they were heavily worn and poorly laundered. Minimal Facilities and Rigid Service Beyond the cleanliness issues, the hotel facilities and services were extremely minimal: Bathroom Amenities: The toiletries and bathing facilities were minimalist to the point of being inadequate. Late Check-Out Policy: We were only granted a late check-out until 1:00 PM, which felt overly restrictive and inflexible given the price point and the standard hospitality practice offered by comparable hotels. Conclusion: Not Worth the Price In summary, the combination of poor hygiene (stained sheets, ants, dirty towels) and a lack of flexible guest service makes this hotel terrible value for money. The price charged is clearly not commensurate with the low quality of the accommodation provided. I cannot recommend this hotel and urge management to address these foundational cleanliness and service issues immediately.

Comfortable hotel... Strategic location..

Comfortable hotel. The third floor connects to Kelapa Gading Mall.

Always come back and stay here again, especially since it's next to Kelapa Gading Mall, if you want to eat and shop, just go downstairs 😉🥰

Strategic location but unfortunately the hotel does not provide bath soap, shampoo, toothpaste and toothbrushes.

Friendly staff and fast check-in process

Best service and fast check-in process

I've stayed at Pop Hotel Kelapa Gading twice. It's a nice, comfortable, and clean place, and I like it.

The most comfortable hotel in Kelapa Gading, great.

Cheap and strategic because there is direct access to the mall... I've stayed here twice, it's great.

Strategic location, very close to MKG mall

goid for business trip stay

Quite satisfied staying here, the room is clean, the service is also ok.

I took standard room ans city view. It was nice, clean & quite comfortable.

Nice view on the top floor. Yesterday I got the 19th floor.

I stay at this hotel for almost every trip to Jakarta. With direct access to the large and well-equipped Kelapa Gading Mall, this hotel is very convenient in many ways. The nearby Damri Pool to and from the airport also made me choose this hotel for transit.

Very nice and enjoyable place to stay