Quds Royal Hotel

Hotels
All-star Accommodation
8,4
/10
Very Good
1.692 reviews

What Guests Say About Their Stay

Surroundings (8)
Staff Friendliness (7)
Ambiance (7)
Bedroom (7)
Tiyara V. P.
9,7
/ 10
The Horison Express Quds hotel is perfect for those who want to honeymoon in the city of Surabaya. Clean rooms, cool air conditioning, well-functioning cooking utensils, polite and friendly waiters, also attractive room decor. Make me and my husband very comfortable and it feels like to linger longer, the main thing is really comfortable, recommended hotel in Surabaya. 👍
See original
Khoirun Nisa
10,0
/ 10
Rooms are very spacious, very comfortable to stay here. The breakfast menu is varied and delicious.
See original
Siti Yuliatin
9,7
/ 10
Nice hotel, clean rooms tasty and delicious food ... As well as the service from the staff which was very extraordinary, especially the staff named Nurul who was very helpful to me during my stay in Surabaya.
See original
Moch R.
8,5
/ 10
Very good and very comfortable. Suitable for family or private individual
See original
Pathurrahman
8,8
/ 10
Steady hotel, comfortable place.
See original
In the Area
See Map
Jl. Sultan Iskandar Muda 85 , Ampel, Surabaya, Jawa Timur, Indonesia, 60151

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Quds Royal Hotel Surabaya Quds Royal Hotel is a hotel in a good neighborhood, which is located at Ampel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Quds Royal Hotel

Jl. Sultan Iskandar Muda 85 , Ampel, Surabaya, Jawa Timur, Indonesia, 60151
Discover More Places
Lobby Quds Royal Hotel
Lobby 2 Quds Royal Hotel

Discover More About Quds Royal Hotel

note: hotel was previously named Quds Royal Hotel Surabaya

Location


Quds Royal Hotel is a hotel in a good neighborhood, which is located at Ampel.

About Quds Royal Hotel

Quds Royal Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Quds Royal Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, Quds Royal Hotel provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Quds Royal Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Quds Royal Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Quds Royal Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Quds Royal Hotel is the right place to stay.

All facilities in Quds Royal Hotel

Lobby Quds Royal Hotel
Lobby
Exterior Quds Royal Hotel
Exterior
Restaurant Quds Royal Hotel
Restaurant

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Porter
  • Wedding service

Food and Drinks

  • A la carte breakfast
  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Buffet breakfast
  • Fullboard with non-alcoholic drinks

General

  • AC
  • Ballroom
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

In-room Facilities

  • Desk
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Conference room
  • Meeting facilities
  • Theatre/auditorium

Accessibilty

  • Disabled access friendly
  • Accessibility equipment

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Quds Royal Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Facility

Lobby, Restaurant / Bar open for limited number of guests per day from 22-10-2022 to 31-12-2022.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Quds Royal Hotel
57
Number of floors in Quds Royal Hotel
4
Another facilities in Quds Royal Hotel
Coffee/tea in lobby, 24-hour room service, Breakfast restaurant, Room service, Safety deposit box

Frequently asked question in Quds Royal Hotel

What are available facilities at Quds Royal Hotel?
There are top facilites at Quds Royal Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Quds Royal Hotel?
The standard check-in time at Quds Royal Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Quds Royal Hotel provide breakfast?
Yes, Quds Royal Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Quds Royal Hotel?
Quds Royal Hotel is a 3.0-star hotel.
How many floors does Quds Royal Hotel have?
Quds Royal Hotel has 4 floors.
See All

More Reviews from Other Guests in Quds Royal Hotel

8,4
Very Good
From 1.692 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,5

Meal

8,2

Location

8,5

Service and Facilites

8,5

People often mention about Quds Royal Hotel
All
Staff Friendliness (4)
Surroundings (3)
Accessibility (3)
Family Friendly (3)
Wifi (3)
Room Space (3)
Bedroom (3)
Distance to City Center (2)
Check-in/out Time (2)
Ambiance (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Quds Royal Hotel

Number of reviews per page
20
40
Customer reviews
S***n
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 day(s) ago
The hotel staff was friendly. I was from Kebumen, Central Java, and was attending a beret ceremony for children at the Second Fleet Command. Stayed at the Royal Quds Hotel. Check-in was at 12 noon. My group arrived at 9:00 a.m. and asked the staff to check in early because we were tired and exhausted after a long journey. We brought our own car. Parking was also available. We were very satisfied with the service. We will definitely stay again when we return to Surabaya.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Oct 2025
Dear Guest, Quds Royal Hotel Surabaya, Warmest Regards, Thank you for choosing to stay with us. Quds Royal Hotel Surabaya is committed to providing the best possible experience and service to all our guests. For your kind words, we sincerely thank you for your trust in choosing Quds Royal Hotel Surabaya as your place to relax and unwind. Thank you once again for choosing to stay with us. We look forward to welcoming you back to Quds Royal Hotel Surabaya again. Best regards, Pram, Front Office Manager
Translated by Google Icon
See original
Profile Picture
Indri S.
icon-Medical
Medical
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 week(s) ago
The staff is friendly. The rooms are comfortable and always clean. It's close to the Sunan Ampel religious site. It's a great hotel for longer stays.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Sep 2025
Hello Mrs. Indri S. Thank you for sharing your experience staying at Quds Royal Hotel, we will be happy to wait for your next visit.
Translated by Google Icon
See original
W***y
icon-origin-TRAVELOKA
6,4
/10
Reviewed 27 week(s) ago
I booked a 5-night stay because the listing mentioned there was a bathtub, which was one of the main reasons I chose this place. Unfortunately, upon arrival, I found out there was no bathtub at all. This was quite disappointing and felt misleading. Please update the listing to reflect the actual facilities so future guests won’t be misled. The wifi also not good
Read More
Find this review helpful?
Accommodation's Reply
16 Apr 2025
Good afternoon, Sir/Madam. "Quds Royal Hotel Surabaya" thank you for choosing Quds Royal Hotel Surabaya as your preferred place to stay and carry out activities in the city of Surabaya. For the obstacles that you have experienced, we apologize for the inconvenience, we will fix the obstacles as soon as possible and we are happy to await your return to Quds Royal Hotel Surabaya. Best regards, Management
Translated by Google Icon
See original
W***y
icon-origin-TRAVELOKA
6,6
/10
Reviewed 27 week(s) ago
Their staff are kind, only what we book is not the same and feld misleading. Please update the listing to reflect the actual facilities so future guests won’t be misled.
Find this review helpful?
Accommodation's Reply
20 Oct 2025
Dear Customer, Warm greetings from Hotel Quds Royal Surabaya. Thank you for staying at our hotel. Hotel Quds Royal Surabaya strives to provide the best experience and service to all our guests. Regarding your review, we would like to apologize for the inconvenience. We will address this issue immediately. Thank you again for being our guest. We look forward to welcoming you back to Hotel Quds Royal Surabaya. Sincerely, Pram Front Office Supervisor Dept.
S***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 48 week(s) ago
The hotel staff is very friendly & fast response. When I just entered the room & tried to turn on the bathroom light, it turned out to be dead, I immediately reported it to the officer who happened to be near the room at that time. The hotel staff quickly took a replacement lamp & replaced the dead bathroom light. The location of the hotel is also close to the Ampel mosque, this is what makes me very happy because it makes it easy to visit the Ampel mosque. Recommended to stay at this hotel. Stay Amanah, always healthy all hotel staff & success for all. Aamiinn Ya Rabbal'alamiinn 🤲🏻🤲🏻🤲🏻🤲🏻🤲🏻
Read More
Translated by Google Icon
See original
6 people find it helpful
H***h
icon-origin-TRAVELOKA
10,0
/10
Reviewed 78 week(s) ago
Thanks for the success of Quad Hotel.
Translated by Google Icon
See original
2 people find it helpful
Fakhri
icon-origin-TRAVELOKA
5,8
/10
Reviewed 94 week(s) ago
The AC is not cold, handling is very slow.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Abdullah
icon-origin-TRAVELOKA
4,8
/10
Reviewed 95 week(s) ago
This is very bad hotel air conditioner not good working not good washroom and very bad experience for my life this hotel.
Find this review helpful?
Ira s. S.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 110 week(s) ago
First time ke surabaya dan nginep di sini. Lumayan deket dari Makam Sunan Ampel, niatnya mau jalan kaki aja karena di keterangan hanya 400m an. Tapi bingung jadinya muter muter, alhasil ngegrab aja. Pelayanan oke, semuanya oke, very nice, ngga nyesel bermalam di sini 🥰. Kamar deluxe nya sesuai ekspektasi banget, wifi, AC, TV, air panas, semua nya ready dan oke. Next boleh di repeat order pokoknya.
Read More
6 people find it helpful
Profile Picture
Eka A.
icon-origin-TRAVELOKA
6,1
/10
Reviewed 130 week(s) ago
AC nya tidak dingin, sprei nya kusam semua, trus makanan sarapannya tidak enak semua, kurang pelayanannya.
4 people find it helpful
Putu N. M.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 130 week(s) ago
The hotel is comfortable, the rooms are big.
Translated by Google Icon
See original
2 people find it helpful
Agus V.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 147 week(s) ago
Sarapannya enak, untuk tv mungkin harus disetting lagi sideboxnya dan remote batrenya sepertinya habis.
Find this review helpful?
Lydia U. S.
icon-origin-TRAVELOKA
6,3
/10
Reviewed 157 week(s) ago
The lobby is quite cold, the waiting room is sufficient because the occupancy at that time was not too crowded. Check-in waits for about 10 minutes, the original ID card is withheld and will be returned at check out. The room uses a manual key, cleanliness is sufficient, the air conditioner is not cold, the bathroom hot water is not felt, the bathroom floor is slippery. Breakfast over 5 years has an additional 35k, for standard taste. Not much parking in front of the hotel, free parking. Staff service is sufficient.
Read More
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
22 Oct 2022
Dear Mrs Lydia, Warm greetings from Hotel Quds Royal Surabaya Thank you for staying at our hotel Hotel Quds Royal Surabaya strives to provide the best experience and service to all guests. In connection with the review submitted, we would like to apologize for the inconvenience you experienced at our hotel. We hope that this will not happen again in the future. Thank you again for being our guest. We look forward to welcoming you back to the Quds Royal Surabaya Hotel. Best regards, Achmad Haviz Zul Vicky Leader Receptionist
Translated by Google Icon
See original
Fikri A.
icon-origin-TRAVELOKA
6,8
/10
Reviewed 161 week(s) ago
Hotei ini bintang 3, tertulis di aplikasi luas kamar Deluxe seluas 32m, ternyata begitu masuk ruang sempit dan pencahayaan aneh. Luas ruang ± 3,5 m x 5, itu masih terpotong kamar mandi. Begitu pintu dibuka langsung tampak kasur. Layout ruangan kurang baik. Kunci magnetik sudah dimodifikasi. Sarapan tempe gembus dan sayur terong. Tarif Rp. 398 ribu,
Read More
1 people find it helpful
Accommodation's Reply
12 Oct 2022
Dear Mr Ali, Warm greetings from Hotel Quds Royal Surabaya Thank you for staying at our hotel, Hotel Quds Royal Surabaya strives to provide the best experience and service to all guests. In connection with the review submitted, we would like to apologize for the inconvenience you experienced at our hotel. We hope that this will not happen again in the future. Thank you again for being our guest. We look forward to welcoming you back to the Quds Royal Surabaya Hotel. Best regards, Achmad Haviz Zul Vicky Leader Receptionist
Translated by Google Icon
See original
Profile Picture
RP Dody D. P. K.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 163 week(s) ago
Very pleasant, for breakfast the presentation is quite good.
Translated by Google Icon
See original
1 people find it helpful
abdul w.
icon-origin-TRAVELOKA
9,0
/10
Reviewed 168 week(s) ago
Strategic location, okay service, but the room is not clean, especially from insects (fleas).
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
06 Aug 2022
Dear Mr Abdul, Warm greetings from Hotel Quds Royal Surabaya Thank you for staying at our hotel, Hotel Quds Royal Surabaya strives to provide the best experience and service to all guests. In connection with the review submitted, we would like to apologize for the inconvenience you experienced at our hotel. We hope that this will not happen again in the future. Thank you again for being our guest. We look forward to welcoming you back to the Quds Royal Surabaya Hotel. Best regards, Achmad Haviz Zul Vicky Leader Receptionist
Translated by Google Icon
See original
prama j.
icon-origin-TRAVELOKA
6,9
/10
Reviewed 195 week(s) ago
The floor of the room is dusty, if you don't wear sandals, your feet will turn black.
Translated by Google Icon
See original
3 people find it helpful
Jumhuriah A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 197 week(s) ago
The staff is friendly, the rooms are clean.
Translated by Google Icon
See original
1 people find it helpful
Syafrida M. S.
icon-origin-TRAVELOKA
4,8
/10
Reviewed 198 week(s) ago
Noisy, the room is not tight, the interior is old school and dull, there are small animals on the mattress, the air conditioner is not cold, the door lock is not a card, the parking lot is very bad and dirty, the female and male receptionists are not friendly, not helpful, not recommended for a place to rest /vacation/staycation.
Read More
Translated by Google Icon
See original
3 people find it helpful
Siti M.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 202 week(s) ago
Comfortable hotel, clean spacious room next will stay here again.
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Quds Royal Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.