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Quest Hotel Darmo - Surabaya by ASTON
Quest Hotel Darmo - Surabaya by ASTON
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8.5
Impressive
From 7,417 reviews
About Accommodation
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Staffs have been vaccinated for COVID-19.
Main Facilities
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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
What Guests Say About Their Stay
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Strategic Location (62)
Friendly Staffs (32)
Clean Room (48)
Excellent Service (4)
Available Room Types in Quest Hotel Darmo - Surabaya by ASTON
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Discover More About Quest Hotel Darmo - Surabaya by ASTON
Location
Staying at Quest Hotel Darmo - Surabaya by ASTON is a good choice when you are visiting Tegalsari.
The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 11.75 km away.
The hotel is located only 9.67 km away from Kandangan Station.
This hotel is very easy to find since it is strategically positioned close to public facilities.
About Quest Hotel Darmo - Surabaya by ASTON
For you, travelers who wish to travel comfortably on a budget, Quest Hotel Darmo - Surabaya by ASTON is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Quest Hotel Darmo - Surabaya by ASTON provides complete services and facilities that you and your colleagues need.
If you plan to have a long-term stay, staying at Quest Hotel Darmo - Surabaya by ASTON is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Quest Hotel Darmo - Surabaya by ASTON.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Quest Hotel Darmo - Surabaya by ASTON exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Quest Hotel Darmo - Surabaya by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Quest Hotel Darmo - Surabaya by ASTON is the right place to stay.
All Facilities
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Things to Do
- Fitness center
- Massage
- Outdoor pool
- Spa
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
Business Facilities
- Business center
- Conference room
- Meeting facilities
Transportation
- Car rental
- Valet parking
General
- AC
- Smoking area
Family-friendly Facilities
- Children pool
Food and Drinks
- Poolside bar
Nearby Facilities
- Shops
Kids and Pets
- Babysitting
Connectivity
- LAN Internet
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information
Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
The pool will be closed for guests until the coronavirus pandemic ends You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. ======================================================= The pool will be closed for guests until the coronavirus pandemic ends.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Frequently Asked Questions
What are available facilities at Quest Hotel Darmo - Surabaya by ASTON?
There are top facilites at Quest Hotel Darmo - Surabaya by ASTON such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Quest Hotel Darmo - Surabaya by ASTON?
The standard check-in time at Quest Hotel Darmo - Surabaya by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests
Overall Rating & Reviews
From 7,417 verified guests reviews
8.5
Impressive
Fantastic
2,281
Very Good
3,834
Satisfying
388
Average
913
Poor
1
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (62)
friendly staffs (32)
clean room (48)
excellent service (4)
tasty breakfast (23)
complete facilities (16)
varied breakfast (2)
tasty food (40)
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Language
English
Show Reviews with Photos
RA
Rama A.
Staycation
10
/ 10
04 Mar 2022
Thank you Quest Hotel Darmo for the best welcome and Services.
Like this review?
FA
Fadhilah A. F.
Staycation
6.4
/ 10
25 Jul 2022
Water leaking right after open the door seems it's coming from the central AC and the replacement room also troublesome whereby the AC is not working although we set it low. The replacement room also got some small cockroaches inside the room and toilet.
1 liked this review
Accommodation's Reply
04 Aug 2022
Dear Rohadatul,
Thank you for choosing Quest Hotel Darmo Surabaya as your accomodation during your time in Surabaya and also thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. We will retrain and remind our managers, supervisors and all staff to be more excellent in dealing with the complaints. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. Once again, we do apologize for this issue and we look forward to welcoming you again to Quest Hotel Darmo Surabaya.
Best Regards,
Management Quest Hotel Darmo Surabaya
CW
CSP W.
Transit
6.2
/ 10
20 Jul 2023
I entered my room, #828 almost midnight. I was so impressed with the view from the room. There was no massive wall only clear glass. So I could see a great view. Unfortunately, The AC was not work properly but due to I was so tired I decided didn't call the receptionist and asleep soon. In the morning, I told receptionist about the AC condition and she said will contact the AC workers. But, until I write this review they don't come up. I have couple times (more than 3 times) called the receptionist she responded same answered. Really disappointed. However, the room is clean and completed with amenities, fridge and hair dryer.
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1 liked this review
DY
Divana Y. Y. H.
Staycation
10
/ 10
01 May 2023
The facilities and services are ok 😊 Thank you Quest Hotel.
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Accommodation's Reply
27 May 2023
Dear Mrs. Diyana Thank you very much for choosing Quest Hotel Darmo Surabaya as your accommodation and for taking your time to write a review about our hotel services. We are very happy that you had a pleasant experience. We hope that your experience with us will make us a place that will always be your choice in the future. We are happy to wait for your return to Quest Hotel Darmo Surabaya. Warm regards, Management Quest Hotel Darmo Surabaya.
VE
Vita E.
Staycation
10
/ 10
04 Mar 2022
I will repeat the Bbo hotel here, hehe. The breakfast is delicious and the menu is various and bringing a 7-year-old child doesn't get cash for breakfast haha. The pool and rooms are all worth it.
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SG
Satria G.
Holiday
10
/ 10
01 Feb 2022
So great….
1 liked this review
Accommodation's Reply
04 Feb 2022
Dear. Knight,
Thank you for choosing Quest Hotel Darmo Surabaya as your accommodation and taking the time to leave a review about our hotel services. We are very happy that you had a pleasant experience, our staff would be happy to read what you wrote. We place the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. So we are very grateful for your excellent review and we look forward to welcoming you back to Quest Hotel Darmo Surabaya.
Warm regards,
Management Quest Hotel Darmo Surabaya
DN
Dwi N. H.
Staycation
10
/ 10
13 Dec 2021
Very satisfied staying at this hotel. I happened to take the executive suite. The rooms are quite spacious with a city view. Then I got a surprise cake slice on my birthday on 12.12 yesterday. Just enter it in the bathroom and add a mat if only 1 is lacking, so it's really wet and muddy. Then there is no shower cap, laundry bag. But overall okay, the food is also delicious. Recommended. Thankyou traveloka, thankyou quest hotel.
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1 liked this review
MD
Mumayizah D. A.
Staycation
10
/ 10
04 Nov 2021
Just love it every staycation, or collect the stay on a quest.
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YG
Yasmin G. P.
Staycation
10
/ 10
25 Oct 2021
The rooms are comfortable and clean. Besides that, the breakfast is also delicious. The hotel service is also friendly :) Had a great time staycation in this hotel
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PT
Primawan T. H.
Business
9.7
/ 10
24 Mar 2023
Everything turned pleasant when given a room upgrade service from Mrs. Yunita director of sales for Quest Hotel Surabaya. Thanks a lot.
2 liked this review
Accommodation's Reply
29 Mar 2023
Dear Mr. Primawan Tanuito, First of all, we thank you very much for choosing Quest Hotel Darmo Surabaya as your lodging and taking your time to write a review. We are very happy that you had a pleasant experience. We place the experience and comfort of our guests as our priority. and we will continue to maintain all positive things and improve the quality of our services. We hope that your experience with us will make us a place that will always be your choice in the future. We are happy to wait for your return to Quest Hotel Darmo Surabaya. Warm regards. Management Quest Hotel Darmo Surabaya.
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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