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Quest Hotel Darmo - Surabaya by ASTON
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Quest Hotel Darmo - Surabaya by ASTON
Hotels
8,4
/10
Very Good
7.072 reviews
What Guests Say About Their Stay
Staff Friendliness (124)
Distance To City Center (119)
Room Space (103)
Bedroom (101)
Aldo P. N.
9,7
/ 10
Their staff is very nice and helpful. My son got sick in midnight and the staff offered me to take my son to the hospital. Facility, the bed is really comfortable. Breakfast is okay.
Ria P. W.
9,7
/ 10
The accommodation looked exactly like the pictures. Really affordable, spacious, comfy and super clean. The staffs were friendly and helpful. The only problem I found here was the bathtub trip lever. It didn't work well. Hopefully the next time I visit here, everything will be perfectly fine.
Fiky
8,5
/ 10
All good enough, enjoy staying here with friends.
herianto
9,7
/ 10
Hotel location in center of Surabaya City where it's easy to go anywhere. Breakfast is great.
Candrika P. R.
10,0
/ 10
Affordable price. We Love our executive suite room. The spacious room with sofa makes our stay more comfortable. The shower has a bath tub which my daughter loved it. We also loved the swimming pool. You also can enjoy lot of varian for your breakfast. Weโll love to stay again in this hotel on our next visit to surabaya
In the Area
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Jalan Ronggolawe 27 - 29, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264
Main Facilities
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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Quest Hotel Darmo - Surabaya by ASTON
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What's around Quest Hotel Darmo - Surabaya by ASTON
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Jalan Ronggolawe 27 - 29, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264
Discover More About Quest Hotel Darmo - Surabaya by ASTON
Location
Staying at Quest Hotel Darmo - Surabaya by ASTON is a good choice when you are visiting Tegalsari.
About Quest Hotel Darmo - Surabaya by ASTON
For you, travelers who wish to travel comfortably on a budget, Quest Hotel Darmo - Surabaya by ASTON is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Quest Hotel Darmo - Surabaya by ASTON provides complete services and facilities that you and your colleagues need.
If you plan to have a long-term stay, staying at Quest Hotel Darmo - Surabaya by ASTON is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Quest Hotel Darmo - Surabaya by ASTON.
The hotelโs fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether youโre traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Quest Hotel Darmo - Surabaya by ASTON exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Quest Hotel Darmo - Surabaya by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Quest Hotel Darmo - Surabaya by ASTON is the right place to stay.
All facilities in Quest Hotel Darmo - Surabaya by ASTON
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Things to Do
- Fitness center
- Massage
- Outdoor pool
- Spa
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
Business Facilities
- Business center
- Conference room
- Meeting facilities
Transportation
- Car rental
- Valet parking
General
- AC
- Smoking area
Family-friendly Facilities
- Children pool
Food and Drinks
- Poolside bar
Connectivity
- LAN Internet
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- Shops
Accommodation Policy & General Information in Quest Hotel Darmo - Surabaya by ASTON
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
The pool will be closed for guests until the coronavirus pandemic ends You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. ======================================================= The pool will be closed for guests until the coronavirus pandemic ends.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Quest Hotel Darmo - Surabaya by ASTON | 135 |
Number of floors in Quest Hotel Darmo - Surabaya by ASTON | 12 |
Another facilities in Quest Hotel Darmo - Surabaya by ASTON | Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area |
Frequently asked question in Quest Hotel Darmo - Surabaya by ASTON
What are available facilities at Quest Hotel Darmo - Surabaya by ASTON?
There are top facilites at Quest Hotel Darmo - Surabaya by ASTON such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Quest Hotel Darmo - Surabaya by ASTON?
The standard check-in time at Quest Hotel Darmo - Surabaya by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Quest Hotel Darmo - Surabaya by ASTON
Traveloka (7.072)
8,4
Very Good
From 7.072 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,5
Meal
8,2
Location
8,6
Service and Facilites
8,5
People often mention about Quest Hotel Darmo - Surabaya by ASTON
All
Staff Friendliness (92)
Distance to City Center (82)
Bedroom (76)
Ambiance (70)
Room Space (70)
Accessibility (64)
Family Friendly (62)
Bathroom (60)
Wifi (59)
Check-in/out Time (58)
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Traveler Reviews Quest Hotel Darmo - Surabaya by ASTON
Number of reviews per page
20
40
Customer reviews
Khairizal
Leisure
8,8
/10
Reviewed 1 week(s) ago
Fact:
- Smooth check in. Need deposit either money or identity for 2nd room key
- no plastic bottles which is great, dispenser is available in each floor
- A bit difficult to open the doors, not sure why, but hotel might needs to check
- Spacious room with bathub (executive)
- no hand soap
- Bathub need better clean up
- only stand shower
- The water is a bit yellow, not sure it is hotel issue or the city
Subjective:
(+) the location is awesome, near everywhere. you can just walk 10 min to Mie Mapan near the hotel. 20min to Gubeng station.
(+) The pool is great, especially for the kid
(+) Considering the price, it's a great deal to get hotel with strategic location, breakfast, pool, bathub, and spacious room
(-) Only if you are a perfectionist person who wanna get every detail of the hotel, you might feel this hotel a bit disappointed. The room amenities is minimum, the cleanliness isn't perfect, the bed doesn't have a perfect quality
Overall, I will put this hotel as one of my consideration if I go back to Surabaya. It isn't a perfect one, but it's great because you get what you paid
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j***i
Business
10,0
/10
Reviewed 2 week(s) ago
The staff is very helpful. Luckily got a free upgrade, there are many choices of food in the restaurant, suitable for business trips or family trips.
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singgih a.
Medical
8,5
/10
Reviewed 2 week(s) ago
Close to the city center, finding food is also easy... Noise level is low... Other is ok
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1 people find it helpful
singgih a.
Medical
8,8
/10
Reviewed 2 week(s) ago
Strategic location, close to places to eat.
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LS
Lailis S.
8,5
/10
Reviewed 2 week(s) ago
The hotel is comfortable, clean, check in and check out is fast, the security guard is friendly
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SN
Selvi N.
Staycation
9,1
/10
Reviewed 3 week(s) ago
This is my 4th time staying here and I'm not bored. The swimming pool is nice. The room is nice. I like the main thing. The only 2 things are that the wifi is a bit slow and the noise from the next room can be heard. I'll definitely come here again if I have a staycation.
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M***d
7,2
/10
Reviewed 3 week(s) ago
The room did not match what was advertised.
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Accommodation's Reply
22 May 2025
Thank you for taking the time to review Quest Hotel Darmo Surabaya. We sincerely apologize for the inconvenience you experienced regarding the room that did not match your expectations or the information advertised. Your input is very valuable for us to continue to make improvements. We will follow up on this with the relevant team so that in the future information about the room can be conveyed more clearly and accurately. If you are willing, we very much hope to welcome you back in the future, and provide a much better stay experience. Sincerely, Quest Hotel Darmo Surabaya Management
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wa
wahyu a.
Transit
10,0
/10
Reviewed 3 week(s) ago
The place is clean and comfortable. The service is very satisfying.
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K***m
Leisure
10,0
/10
Reviewed 3 week(s) ago
Fun, right in the city center, close to everywhere.
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S***O
Medical
6,7
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly. The location is also strategic to the city. The room lock is fussy. The hallway to the room is a bit smelly. The mattress makes noise. The bathroom floor is slippery. The water heater is broken.
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2 people find it helpful
Accommodation's Reply
22 May 2025
Thank you for choosing Quest Hotel Darmo Surabaya and sharing your experience during your stay with us. We are pleased to know that you were satisfied with the friendliness of our staff and the strategic location of the hotel. However, we would also like to express our sincere apologies for the inconvenience you experienced regarding the condition of the room facilities such as the lock not working properly, the smell in the hallway, the sound of the mattress, the slippery bathroom floor, and the broken water heater. Your input is highly appreciated and we have forwarded it to the relevant team for immediate follow-up as part of our commitment to improving the quality of service and guest comfort. We hope that we will still be given the opportunity to welcome you back with a better stay experience in the future. Sincerely, Quest Hotel Darmo Surabaya Management
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SD
Syahruddin D.
Leisure
9,7
/10
Reviewed 4 week(s) ago
The hotel staff was friendly and quick at check in too.
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1 people find it helpful
a***o
9,6
/10
Reviewed 4 week(s) ago
very high value for money, the receptionist is very helpful, please improve the staff at the arrival to be more responsive because the lobby area is small so that it is faster to get on and off goods, to avoid vehicle congestion
can be improved about food:
1. room service is slow and the wrong food ordered does not match what comes
2. the quality of taste at breakfast needs to be monitored, sour porridge, egg stand needs to be more responsive
3. the taste of food needs to be improved
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1 people find it helpful
fa
firman a.
9,7
/10
Reviewed 5 week(s) ago
Low budget version of 5 star hotel.
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sa
samba a.
9,7
/10
Reviewed 5 week(s) ago
Excellent service. Next time I will come back here again. Just need a little bit change for the beverage on the breakfast buffet. Taste not really good. The rest is okay.
1 people find it helpful
C***a
Staycation
8,5
/10
Reviewed 5 week(s) ago
Can request welcome home, I like it, thank you
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MA
M A P. L.
Medical
10,0
/10
Reviewed 5 week(s) ago
This is our second time staying here. We tried other hotels but finally moved to Quest again. Because my child is more comfortable staying at this hotel. From the atmosphere of the room, especially the breakfast, there are many choices and all the tastes are delicious ๐๐๐
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1 people find it helpful
S***a
Staycation
9,4
/10
Reviewed 5 week(s) ago
Already a subscriber ๐. Strategic location in the middle of the city.
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1 people find it helpful
Y***h
Business
9,4
/10
Reviewed 5 week(s) ago
Recommendation to replace the room lock because it is a bit difficult to open with the old key system.
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FR
Fatwarani R.
10,0
/10
Reviewed 6 week(s) ago
friendly staff, clean hotel, strategic location, comfortable atmosphere
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D***y
10,0
/10
Reviewed 6 week(s) ago
The first time I stayed here, I didn't expect the atmosphere to be so nice.
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1 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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