Rock Hotel Family

Hotels
Jalan Barata Jaya 17 No 55, Gubeng, Surabaya, Jawa Timur, Indonesia, 60284
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About Accommodation

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Staying at Rock Hotel Family is a good choice when you are visiting Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi

What Guests Say About Their Stay

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Strategic Location (15)
Friendly Staffs (14)
Clean Room (22)
Tasty Food (5)
8.5
/ 10
Sanjivani B.
The hotel was clean, cozy and cheap. Pretty comfortable for family vacation. Yet the facilities were relevant with the price.

Location Info

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Jalan Barata Jaya 17 No 55, Gubeng, Surabaya, Jawa Timur, Indonesia, 60284
Lobby Rock Hotel Family
Exterior 2 Rock Hotel Family

Discover More About Rock Hotel Family

Location


Staying at Rock Hotel Family is a good choice when you are visiting Gubeng.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 8.92 km away.

The hotel is located only 2.14 km away from Wonokromo Station.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Rock Hotel Family

Rock Hotel Family is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Rock Hotel Family is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Rock Hotel Family provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Rock Hotel Family is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Rock Hotel Family, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Rock Hotel Family is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Rock Hotel Family is the right choice for you who are looking for affordable accommodation in Gubeng.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Rock Hotel Family exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Rock Hotel Family is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Rock Hotel Family will surely satisfy you with its great hospitality and affordable price.

All Facilities

Bar, Cafe and Lounge Rock Hotel Family
Bar, Cafe and Lounge
Lobby Rock Hotel Family
Lobby
Exterior Rock Hotel Family
Exterior
Bedroom Rock Hotel Family
Bedroom
In-room Bathroom Rock Hotel Family
In-room Bathroom

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Room service
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Desk
  • Shower
  • TV

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Wedding service

General

  • AC
  • Banquet

Transportation

  • Car rental

Things to Do

  • TV lounge

Connectivity

  • Internet point

Accommodation Policy & General Information

Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring Marriage Certificate. Please bring the required documents in hard copy.

Facility

Lift closed temporarily from 23-10-2023 to 31-12-2023.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00

Frequently Asked Questions

What are available facilities at Rock Hotel Family?
There are top facilites at Rock Hotel Family such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Rock Hotel Family?
The standard check-in time at Rock Hotel Family is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests

Overall Rating & Reviews

From 1,037 verified guests reviews
8.2
Convenient
Fantastic
212
Very Good
582
Satisfying
67
Average
176
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (15)
friendly staffs (14)
clean room (22)
tasty food (5)
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Language
English
Show Reviews with Photos
W
Widya
8.4
/ 10
01 Jan 2024
AC dingin. Kamar notbad. Tidak tersedia: sabun, gelas, sandal, teko listrik teh kopi. Jadi kurang puas jujur. Tapi yaudah biasa aja.
Review photo of Rock Hotel Family from Widya A.

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Accommodation's Reply
22 Jan 2024
Thank you for choosing Rock Hotel as a stopover. The amenities we provide include: Soap/Shampoo, Toothbrush, Shower Cap, Cotton Bud, and 2 Mineral Water. If these amenities are not found in the room, guests are asked to report them to our team so they can help provide them 🙏 We will continue to strive to improve our performance 🙏.
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Agie P.
Business
5.6
/ 10
11 Nov 2022
CS tidak ramah, cuma satpamnya ramah. AC kurang dingin. Wifi ga sampai kamar, tempat sabun rusak ga bisa keluar.
Review photo of Rock Hotel Family from Agie P.

1 liked this review

TN
Titik N.
Staycation
9.7
/ 10
13 Nov 2023
AC ok. Km ok, warm water ok. So feel comfortable doing your assignments. Because the AC whoosh whoosh.
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1 liked this review

WD
Wiwin D. A.
Medical
9.7
/ 10
14 Aug 2022
The staff and security are all friendly, it's a shame there are no toiletries. 9.
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2 liked this review

Albert B. S.
Business
8.8
/ 10
30 May 2023
The hotel is quite clean and quiet, the service is quite good, it's just that there are some details that need more attention.
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2 liked this review

RH
Rina H.
Medical
8.5
/ 10
07 Dec 2023
The rooms are clean, the AC is cold, the hotel is quiet, recommended.
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Masudi
Staycation
8.5
/ 10
29 Apr 2022
Comfortable and not far from entertainment venues.
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1 liked this review

Victoria V.
This is a private profile
Staycation
6.2
/ 10
12 Aug 2022
Service is good enough. However, the facilities are still lacking in ergonomics and adequate.
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ae
angelia e. p.
Staycation
6.1
/ 10
16 Jul 2022
The elevator is dead and has not been repaired for 2 days.
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2 liked this review

NM
Nur M.
6
/ 10
09 Nov 2023
Ordering a double bed was actually given a twin, and confirmed when it arrived. Even though the customer's telephone number is already in the application.
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Bedroom 4 Rock Hotel Family

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.