Royal Safari Garden Resort & Convention

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8,4
/10
Very Good
14.162 reviews

What Guests Say About Their Stay

Staff Friendliness (332)
Family Friendly (329)
Ambiance (314)
Hotel Area (310)
Adella P.
9,7
/ 10
Very comfortable and convenient to stay in Panda, various outdoor activities for kids, the kiddos enjoyed it a lot and cried in the last day of staying because my little one did not want to go home😀
Ceria
8,4
/ 10
Check in: a quick check in (around 5-10mins), but a few of guests was angry, they already in queue for about 1 hour. I came 4.30pm. Room panda deluxe: Big room, clean, looks like a new room. We can park our car in front of the room (request room with odd number, it has better view rather than even number). Bathroom: clean, but there is a puddle of due to the uneven floor. Breakfast: not too special. Entertainment: full of fun, complete attraction and games. Kids so happy. Really a family hotel, one stop full entertainment hotel. Staff: helpful and nice
Tantia T.
9,7
/ 10
Great experience staying at the hotel. A lot of activates can be done, my son was very happy: feeding the animals, swimming in the water park.
Rama D.
9,7
/ 10
Great place for a staycation with family, lots of attraction for kids. And they can interact with animals. We stayed at the new Panda room, the view from our room is quite relaxing. It's great and nothing to complain about, the only downside it that the water heater seems not able to cope with too many users at the same time. Took a bath at 6 pm and the water is barely lukewarm, as it was no probably when bathing at 11 am. Definitely will come again with a big family.
Eric S.
9,1
/ 10
Its the best place to stay if you want to visit Safari Park, due to location. There are many foods nearby including Cimory and Pizza Hut as well. The hotel is nicely built with lots of animals, more of a miniature of safari park. The only drawbacks are the food (breakfast is so decent, don't buy the woodfired pizza, you'll regret it) and cleanliness of the bedsheet. Otherwise, it would get a perfect score.
In the Area
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Jl. Raya Puncak No. 601, Cisarua, Cisarua, Puncak, Jawa Barat, Indonesia, 16750

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
note: resort was previously named Royal Safari Garden Resort & Convention Staying at Royal Safari Garden Resort & Convention is a good choice when you are visiting Cisarua. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Jl. Raya Puncak No. 601, Cisarua, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
Lobby Royal Safari Garden Resort  & Convention
Lobby 2 Royal Safari Garden Resort  & Convention

Discover More About Royal Safari Garden Resort & Convention

note: resort was previously named Royal Safari Garden Resort & Convention

Location


Staying at Royal Safari Garden Resort & Convention is a good choice when you are visiting Cisarua.

About Royal Safari Garden Resort & Convention

Not only located within easy reach of various places of interests for your adventure, but staying at Royal Safari Garden Resort & Convention will also give you a pleasant stay.

For you, travelers who wish to travel comfortably on a budget, Royal Safari Garden Resort & Convention is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Royal Safari Garden Resort & Convention is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Royal Safari Garden Resort & Convention, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Royal Safari Garden Resort & Convention, which you rarely find in other places.

If you plan to have a long-term stay, staying at Royal Safari Garden Resort & Convention is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Royal Safari Garden Resort & Convention exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Royal Safari Garden Resort & Convention is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Royal Safari Garden Resort & Convention.

All facilities in Royal Safari Garden Resort & Convention

Swimming Pool Royal Safari Garden Resort  & Convention
Swimming Pool
Entertainment Facility Royal Safari Garden Resort  & Convention
Entertainment Facility
Fitness Center Royal Safari Garden Resort  & Convention
Fitness Center
Lobby Royal Safari Garden Resort  & Convention
Lobby
Exterior Royal Safari Garden Resort  & Convention
Exterior

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Recreation room
  • Rooftop terrace
  • Terrace

Sports and Recreations

  • Badminton
  • Billiard
  • Cycling
  • Game room
  • Horse riding
  • Safari
  • Table tennis

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Vegetarian meal

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Children play area
  • Entertainment for children
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Picnic area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Projector

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Bicycle rental
  • Secure parking

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Connectivity

  • Internet point
  • Free WiFi

Kids and Pets

  • Babysitting

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Royal Safari Garden Resort & Convention

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, KITAS. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
all guests who are able to check-in during these COVID-19 restrictions are required to be one-dose or full-dose of COVID-19 vaccination record card (in physical/digital form) or antigen-negative test results.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Royal Safari Garden Resort & Convention
201
Number of floors in Royal Safari Garden Resort & Convention
3
Another facilities in Royal Safari Garden Resort & Convention
Bellhop, Concierge, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Royal Safari Garden Resort & Convention

What are available facilities at Royal Safari Garden Resort & Convention?
There are top facilites at Royal Safari Garden Resort & Convention such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royal Safari Garden Resort & Convention?
The standard check-in time at Royal Safari Garden Resort & Convention is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Royal Safari Garden Resort & Convention provide breakfast?
Yes, Royal Safari Garden Resort & Convention provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Royal Safari Garden Resort & Convention

8,4
Very Good
From 14.162 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,4

Meal

8,3

Location

8,7

Service and Facilites

8,5

People often mention about Royal Safari Garden Resort & Convention
All
Staff Friendliness (297)
Family Friendly (291)
Ambiance (288)
Bedroom (285)
Hotel Area (275)
Activity Option (274)
Variety (270)
Surroundings (264)
Accessibility (257)
Bathroom (253)
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Traveler Reviews Royal Safari Garden Resort & Convention

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40
Customer reviews
H***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 day(s) ago
Ok and fun, will come back again. But everything is paid. Bikes, rackets, billiards, etc. all have a charge. Should be a hotel facility.
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E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 day(s) ago
many choices of activities with children, children are happy starting from the breakfast session because they can take pictures with cockatoos, in front of the restaurant there are also zebras. there is an aviary where you can feed birds directly from your hand, ride elephants, feed herbivores, fish, carousel, bombom car, waterplay, eat with giraffes, etc. the staff are friendly, the rooms are spacious it's just that considering the location of the lobby with the room is quite far and the street lights are only dim so it's a bit dark at night, lighting needs to be added. in the room building there is no one guarding it downstairs so it's quite fun when you get off the car hehe. overall okay for a vacation with children, a day there is satisfying, not bothering to find other tourist attractions
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Y***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 day(s) ago
Nice place to stay near the Safari Garden.
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Accommodation's Reply
11 Jun 2025
Dear Valuable Guest, Greetings from Royal Safari Garden Thank you for sharing your experience related to your recent stay with us. We thank you as well for your kind words about the quality of our service. We look forward to be of service to you again. Sincerely, Royal Safari Garden.
I***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 6 day(s) ago
staycation at this hotel is our choice almost every year because we don't have to go anywhere here, there are various games and attractions, complete facilities and we like it the most, playing billiards here. btw at night you can hang out at the Kanoopi cafe, the snacks and food are delicious, especially while enjoying the traffic in front of the hotel... awesome
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Accommodation's Reply
11 Jun 2025
Dear Valuable Guest, Greeting from Royal Safari Garden. Thank you for taking your time to review your recent visit Royal Safari Garden Hotel. It gives us a great pleasure to read your positive feedback, especially regarding our food and the facilities. We look forward to welcome you back to Royal Safari Garden soon! Sincerely, Royal Safari Garden.
Dewi S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 day(s) ago
In my opinion, for a leopard room at a price of 1.3, it's not worth it, the breakfast is also very lacking for that price. Sorry, my experience may not come back again.
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Accommodation's Reply
11 Jun 2025
Dear Mrs. Dewi, Greeting from Royal Safari Garden. Thank you very much for staying with us at Royal Safari Garden during your recent visit to Puncak It certainly was our pleasure having you here as our guest and thank you for your valuable feedback. We do apologize for any inconvenience that you may have during your stay particularly regarding the quality and service & the breakfast. However, we noted your comment regarding the matter to our respective staff as improvement feedback, so it would be better in the future. Once again, we appreciate your choosing Royal Safari Garden and we look forward to welcoming you back soon! Best Regards, Royal Safari Garden.
Deny N.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 day(s) ago
The hotel is very friendly and the place is comfortable. There are many children's play areas and the children are happy.
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Accommodation's Reply
11 Jun 2025
Dear Mr. Deny, Greetings from Royal Safari Garden. Thank you for taking the time to provide such a positive comment. We are glad to hear that you had a pleasant experience at Royal Safari Garden and we hope to see you again soon. Regards, Royal Safari Garden.
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G***t
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly, the rooms are clean, and it is suitable for families because of the many facilities.
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Accommodation's Reply
11 Jun 2025
Dear Valuable Guest, We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our team is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Best Regards, Royal Safari Garden.
Tya F. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
I stayed in the Cendrawasih room type, the room type closest to the waterpark and restaurant. The room is very comfortable, clean and spacious .. The staff there are all very friendly .. The check-in process is also made easy, I was able to check in at 12 o'clock because my room happened to be ready ❤️ For breakfast, the food is delicious and very varied .. Very kids friendly, the kids are very happy there 🫶🏻
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Accommodation's Reply
11 Jun 2025
Dear Mrs. Tya, Greetings from Royal Safari Garden Thank you for sharing your experience related to your recent stay with us. We thank you as well for your kind words about the quality of our service. We look forward to having the opportunity of providing services to you again whenever your travels bring your back our way. Best Regards, Royal Safari Garden.
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irwanudin
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
good service friendly staff and clean
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Accommodation's Reply
05 Jun 2025
Dear Mr. Irwanudin, Greeting from Royal Safari Garden. We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our facilities is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Sincerely, Royal Safari Garden.
F***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
kids friendly hotel, everyone was happy, fun experience with animals...next time definitely coming here again
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Accommodation's Reply
11 Jun 2025
Dear Valuable Guest, We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our team is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Best Regards, Royal Safari Garden.
B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
very friendly service, lots of play areas and child friendly
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1 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Valuable Guest, Greeting from Royal Safari Garden. We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our facilities is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Sincerely, Royal Safari Garden.
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Andiny I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
No need to go out again, complete facilities. Next time I will come back here 🥰🥰🥰🥰🥰
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Accommodation's Reply
05 Jun 2025
Dear Mrs. Andiny, Greeting from Royal Safari Garden. We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our facilities is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Sincerely, Royal Safari Garden.
I***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I stayed with my family, in my opinion this is a one stop place, no need to go anywhere, you can spend time with your children and husband...it's really fun
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1 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Valuable Guest, Greeting from Royal Safari Garden. We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our facilities is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Sincerely, Royal Safari Garden.
r***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
clean hotel environment and friendly staff
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear Valuable Guest, Greeting from Royal Safari Garden. We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our team is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Sincerely, Royal Safari Garden.
E***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
The staff are all friendly and the facilities are really good, but the taste of the food is just so-so, but maybe it's a matter of taste. Hopefully the taste can be improved.
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Accommodation's Reply
05 Jun 2025
Dear Valuable Guest, Greeting from Royal Safari Garden. We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our facilities is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Sincerely, Royal Safari Garden.
A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
very memorable stay with family. one of the best in Puncak.
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Accommodation's Reply
05 Jun 2025
Dear Valuable Guest, Greeting from Royal Safari Garden. We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our facilities is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Sincerely, Royal Safari Garden.
A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,7
/10
Reviewed 2 week(s) ago
The food variety is lacking, the room facilities are lacking where you only get 1 access card but the front office gave information that you can use another card to change access for the room lights (so you feel like you're being fooled). So please retrain the staff.
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Accommodation's Reply
05 Jun 2025
Dear Valuable Guest, Greeting from Royal Safari Garden. Thank you very much for staying with us at Royal Safari Garden It certainly was our pleasure having you here as our guest and thank you for your valuable feedback. We do apologize for any inconvenience that you may have during your stay particularly regarding the hospitality of our staff. However, we noted your comment regarding the matter to our respective staff as improvement feedback, so it would not happen again in the future. Once again, we appreciate your choosing Royal Safari Garden and we look forward to welcoming you back soon! Sincerely, Royal Safari Garden
A***e
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
have a great stay in this hotel..room is clean..pools need to renov
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Accommodation's Reply
04 Jun 2025
Dear Valuable Guest, Greetings from Royal Safari Garden. Thank you for sharing your experience related to your recent stay with us. We thank you as well for your kind words about the quality of our service. We look forward to be of service to you again. Sincerely, Royal Safari Garden.
F***a
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
First time staycation in this hotel very wonderful & amazing.The staff very friendly...Just need improvement for the taste of breakfast...recommended hotel in Cisarua Bogor 👍👍.
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Accommodation's Reply
04 Jun 2025
Dear Valuable Guest, Greetings from Royal Safari Garden Thank you for sharing your experience related to your recent stay with us. We thank you as well for your kind words about the quality of our service. We look forward to be of service to you again. Sincerely, Royal Safari Garden
AISYAH
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
The bathroom and bathroom facilities are more improved. Recreational tourism is increased.
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+3
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Accommodation's Reply
05 Jun 2025
Dear Mrs. Aisyah, Greeting from Royal Safari Garden. We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our facilities is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Sincerely, Royal Safari Garden.
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Exterior 4 Royal Safari Garden Resort  & Convention

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