Royal Safari Garden Resort & Convention

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8,5
/10
Very Good
14.344 reviews

What Guests Say About Their Stay

Family Friendly (403)
Staff Friendliness (399)
Ambiance (381)
Bedroom (373)
Mastono A.
9,7
/ 10
Extraordinary experience staying in close proximity to many wild animals. Facilities are great. Keep up the good job.
Adella P.
9,7
/ 10
Very comfortable and convenient to stay in Panda, various outdoor activities for kids, the kiddos enjoyed it a lot and cried in the last day of staying because my little one did not want to go home😀
Ceria
8,4
/ 10
Check in: a quick check in (around 5-10mins), but a few of guests was angry, they already in queue for about 1 hour. I came 4.30pm. Room panda deluxe: Big room, clean, looks like a new room. We can park our car in front of the room (request room with odd number, it has better view rather than even number). Bathroom: clean, but there is a puddle of due to the uneven floor. Breakfast: not too special. Entertainment: full of fun, complete attraction and games. Kids so happy. Really a family hotel, one stop full entertainment hotel. Staff: helpful and nice
Tantia T.
9,7
/ 10
Great experience staying at the hotel. A lot of activates can be done, my son was very happy: feeding the animals, swimming in the water park.
Rama D.
9,7
/ 10
Great place for a staycation with family, lots of attraction for kids. And they can interact with animals. We stayed at the new Panda room, the view from our room is quite relaxing. It's great and nothing to complain about, the only downside it that the water heater seems not able to cope with too many users at the same time. Took a bath at 6 pm and the water is barely lukewarm, as it was no probably when bathing at 11 am. Definitely will come again with a big family.
In the Area
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Jl. Raya Puncak No. 601, Cisarua, Cisarua, Puncak, Jawa Barat, Indonesia, 16750

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Royal Safari Garden Resort & Convention is a good choice when you are visiting Cisarua. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Jl. Raya Puncak No. 601, Cisarua, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
Lobby Royal Safari Garden Resort  & Convention
Lobby 2 Royal Safari Garden Resort  & Convention

Discover More About Royal Safari Garden Resort & Convention

Location


Staying at Royal Safari Garden Resort & Convention is a good choice when you are visiting Cisarua.

About Royal Safari Garden Resort & Convention

Not only located within easy reach of various places of interests for your adventure, but staying at Royal Safari Garden Resort & Convention will also give you a pleasant stay.

For you, travelers who wish to travel comfortably on a budget, Royal Safari Garden Resort & Convention is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Royal Safari Garden Resort & Convention is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Royal Safari Garden Resort & Convention, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Royal Safari Garden Resort & Convention, which you rarely find in other places.

If you plan to have a long-term stay, staying at Royal Safari Garden Resort & Convention is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Royal Safari Garden Resort & Convention exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Royal Safari Garden Resort & Convention is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Royal Safari Garden Resort & Convention.

All facilities in Royal Safari Garden Resort & Convention

Swimming Pool Royal Safari Garden Resort  & Convention
Swimming Pool
Entertainment Facility Royal Safari Garden Resort  & Convention
Entertainment Facility
Fitness Center Royal Safari Garden Resort  & Convention
Fitness Center
Lobby Royal Safari Garden Resort  & Convention
Lobby
Exterior Royal Safari Garden Resort  & Convention
Exterior

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Recreation room
  • Rooftop terrace
  • Terrace

Sports and Recreations

  • Badminton
  • Billiard
  • Cycling
  • Game room
  • Horse riding
  • Safari
  • Table tennis

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Vegetarian meal

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Children play area
  • Entertainment for children
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Picnic area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Projector

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Bicycle rental
  • Secure parking

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Connectivity

  • Internet point
  • Free WiFi

Kids and Pets

  • Babysitting

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Royal Safari Garden Resort & Convention

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, KITAS. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
all guests who are able to check-in during these COVID-19 restrictions are required to be one-dose or full-dose of COVID-19 vaccination record card (in physical/digital form) or antigen-negative test results.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royal Safari Garden Resort & Convention
201
Number of floors in Royal Safari Garden Resort & Convention
3
Another facilities in Royal Safari Garden Resort & Convention
Bellhop, Concierge, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Royal Safari Garden Resort & Convention

What are available facilities at Royal Safari Garden Resort & Convention?
There are top facilites at Royal Safari Garden Resort & Convention such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royal Safari Garden Resort & Convention?
The standard check-in time at Royal Safari Garden Resort & Convention is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Royal Safari Garden Resort & Convention provide breakfast?
Yes, Royal Safari Garden Resort & Convention provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Royal Safari Garden Resort & Convention

8,5
Very Good
From 14.324 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,4

Meal

8,3

Location

8,7

Service and Facilites

8,5

People often mention about Royal Safari Garden Resort & Convention
All
Family Friendly (349)
Staff Friendliness (345)
Ambiance (339)
Bedroom (337)
Activity Option (325)
Hotel Area (321)
Variety (318)
Surroundings (307)
Accessibility (299)
Bathroom (297)
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Traveler Reviews Royal Safari Garden Resort & Convention

Number of reviews per page
20
40
Customer reviews
Ferry W.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 day(s) ago
This is a children's-only hotel, so don't expect a relaxing stay here for fathers. It's extra tiring watching your kids play here and there, but it's fun and enjoyable. The shuttle is also cool and fast, so you won't have to wait long.
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Accommodation's Reply
06 Aug 2025
Dear Mr. Ferry, We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our team is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Best Regards, Royal Safari Garden.
S***a
icon-origin-TRAVELOKA
8,3
/10
Reviewed 4 day(s) ago
There were cockroaches in the room, even though they died immediately, it seems like there was pest repellent. The food was just ordinary, not too tasty, not too bad either.
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Accommodation's Reply
07 Aug 2025
Dear Valuable Guest, Greeting from Royal Safari Garden. Thank you for taking the time to tell us about your experience at the Royal Safari Garden. I am sorry that your experience did not meet your expectations allow me to express my sincerest apologies. We are looking forward to welcoming you again at Royal Safari Garden. Best Regards, Royal Safari Garden.
M***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 day(s) ago
Such a great experience, amazing!
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Accommodation's Reply
06 Aug 2025
Dear Valuable Guest, We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our team is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Best Regards, Royal Safari Garden.
I***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 day(s) ago
It's too crowded in the restaurant,
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Valuable Guest, Greeting from Royal Safari Garden. Thank you for taking the time to tell us about your experience at the Royal Safari Garden. I am sorry that your experience did not meet your expectations allow me to express my sincerest apologies. We are looking forward to welcoming you again at Royal Safari Garden. Best Regards, Royal Safari Garden.
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Rita T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
Breakfast is delicious, with a wide selection of food, even herbal drinks. There are plenty of interesting spots to relax, without having to leave the hotel.
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06 Aug 2025
Dear Mrs. Rita, We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our team is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Best Regards, Royal Safari Garden.
yasina h.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
The hotel staff is very friendly, highly recommended, the best.
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Accommodation's Reply
06 Aug 2025
Dear Mrs. Yasina, We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our team is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Best Regards, Royal Safari Garden.
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JOHANNES R. T. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 day(s) ago
Awesome, no need to go anywhere, just stay at the hotel, the facilities are complete
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Accommodation's Reply
06 Aug 2025
Dear Mr. Johannes, We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our team is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Best Regards, Royal Safari Garden.
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
A favorite hotel for kids, clean rooms, strategic location, lots of game options, free animal attractions for hotel guests. The swimming pool is like a water park with lots of water rides, you'll never get bored staying here.
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Valuable Guest, Greetings from Royal Safari Garden Thank you for sharing your experience related to your recent stay with us. We thank you as well for your kind words about the quality of our service. We look forward to be of service to you again. Sincerely, Royal Safari Garden
D***I
icon-origin-TRAVELOKA
9,6
/10
Reviewed 2 week(s) ago
It's a shame I came when it was really busy so breakfast was a mess.
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2 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Valuable Guest, Greeting from Royal Safari Garden. Thank you very much for staying with us at Royal Safari Gardenduring your recent visit to Puncak It certainly was our pleasure having you here as our guest and thank you for your valuable feedback. We do apologize for any inconvenience that you may have during your stay particularly regarding the quality and service of the breakfast time. However, we noted your comment regarding the matter to our respective staff as improvement feedback, so it would be better in the future. Once again, we appreciate your choosing Royal Safari Garden and we look forward to welcoming you back soon! Best Regards, Royal Safari Garden.
O***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
good service, Good food and Family Friendly
1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Valuable Guest, Greeting from Royal Safari Garden. We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our team is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Best Regards, Royal Safari Garden.
L***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel is very spacious, there are many places to explore.
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Accommodation's Reply
25 Jul 2025
Dear Valuable Guest, Greeting from Royal Safari Garden. We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our facilities is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Best Regards, Royal Safari Garden.
Yani O.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
A perfect vacation to the Royal Safari Hotel. The kids were so happy.
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1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Ms. Yani, Greetings from Royal Safari Garden. Thank you for taking the time to leave such a positive comment. We're delighted to hear you had a wonderful experience at Royal Safari Garden and hope to see you again soon. Best regards, Royal Safari Garden.
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A***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
comfortable enough for a vacation with family
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1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Guest, Greetings from Royal Safari Garden. Thank you for taking the time to leave such a positive comment. We are delighted to hear that you had a wonderful experience at Royal Safari Garden and we hope to see you again soon. Best regards, Royal Safari Garden.
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D***l
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Check-in and check-out are easy...the atmosphere is comfortable, the kids like it there, the service is friendly
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1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Guest, Greetings from Royal Safari Garden. Thank you for taking the time to leave such a positive comment. We are delighted to hear that you had a wonderful experience at Royal Safari Garden and we hope to see you again soon. Best regards, Royal Safari Garden.
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Willy P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I was delighted to stay here, and the kids were delighted too. There are plenty of rides within the hotel grounds, so we didn't have to deal with traffic jams on the road to explore other attractions. God willing, we'll stay here again. Thank you.
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Accommodation's Reply
25 Jul 2025
Dear Mr. Willy, Greetings from Royal Safari Garden. Thank you for taking the time to leave such a positive comment. We're delighted to hear you had a wonderful experience at Royal Safari Garden and hope to see you again soon. Best regards, Royal Safari Garden.
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
It's so delicious. The place is complete. It's perfect for bringing small children. It has everything in one place.
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Accommodation's Reply
25 Jul 2025
Dear Guest, Greetings from Royal Safari Garden. Thank you for taking the time to leave such a positive comment. We are delighted to hear that you had a wonderful experience at Royal Safari Garden and we hope to see you again soon. Best regards, Royal Safari Garden.
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I always want to come back to the hotel, the kids are happy
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Accommodation's Reply
25 Jul 2025
Dear Guest, Greetings from Royal Safari Garden. Thank you for taking the time to leave such a positive comment. We are delighted to hear that you had a wonderful experience at Royal Safari Garden and we hope to see you again soon. Best regards, Royal Safari Garden.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,3
/10
Reviewed 3 week(s) ago
My family and I have stayed there 3 times, but the improvement in room cleanliness is not visible, especially in the old cottages like in Zebra.
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1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Valued Guest, Warm greetings from Puncak! Thank you for your trust in us and for taking the time to share your experience during your stay at Royal Safari Garden. We have read your comments regarding the cleanliness of the room and forwarded them to the team so that they can be improved and prevented from happening again in the future. Thank you for choosing Royal Safari Garden as your destination for your stay. We always welcome you and your family back. Best regards, Royal Safari Garden.
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Tidak J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
the atmosphere is natural... there are many beautiful and unspoiled places
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Accommodation's Reply
25 Jul 2025
Dear Mr. No J, Greetings from Royal Safari Garden. Thank you for taking the time to leave such a positive comment. We're delighted to hear you had a wonderful experience at Royal Safari Garden and we hope to see you again soon. Best regards, Royal Safari Garden.
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Teuku A. A.
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10,0
/10
Reviewed 3 week(s) ago
Awesome, satisfied, the kids are really happy with the complete facilities
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Accommodation's Reply
25 Jul 2025
Dear Mr. Teuku, Greetings from Royal Safari Garden. Thank you for taking the time to leave such a positive comment. We're delighted to hear you had a wonderful experience at Royal Safari Garden and hope to see you again soon. Best regards, Royal Safari Garden.
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Number of reviews per page
20
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Exterior 4 Royal Safari Garden Resort  & Convention

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