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  1. Hotel
  2. Indonesia(45,903 hotel)
  3. East Java(4,549 hotel)
  4. Surabaya(1,391 hotel)
  5. Sawahan(45 hotel)
  6. Shangri-La Hotel Surabaya

Shangri-La Hotel Surabaya

Hotels
Jalan May. Jend Sungkono 120, Sawahan, Surabaya, Jawa Timur, Indonesia, 60256
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Traveloka
8.7 Impressive

From 1,110 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

Living up the Shangri-La's tradition! Convenient, Luxury weekend stay with your family, with the kind hoteliers, can't ask for more! Certainly will give more than 5 stars if there's any options to it.
Monica C.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Speed up your search by choosing what you need




Review by Traveloka users

Based on 1,110 reviews

8.7
Impressive
Fantastic
484
Very Good
479
Satisfying
44
Average
102
Poor
1
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
F
1 Reviews
Family vacation
9.7
/ 10
9.7
pleasant place, great service, great food, clean and great place. last issue only the brush detached from the toothbrush. it's really hurt my throat until I succeed take it out from my throat. advise please change to better toothbrush quality. I have the photo and video of detached brush. the place, staff, food and facilities awesome.

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3 Reviews
Romantic Vacation
9.7
/ 10
9.7
This hotel is perfect! Cozy room and nice view from the top

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HS
3 Reviews
Family vacation
8.5
/ 10
8.5

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K
1 Reviews
Family vacation
9.0
/ 10
9.0
Great place, great gym and spa, clean, great service, great food. Minus toothbrush(the brush detached from the tootbrush stick and made my throat hurt)

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GM
3 Reviews
Family vacation
10
/ 10
10
+4
Photos

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This is a private profile
8.8
/ 10
8.8

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IH
1 Reviews
Family vacation
9.1
/ 10
9.1
a very good place to stay with spacious room. breakfast was great and my family like the pool very much

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FI
10 Reviews
Family vacation
7.0
/ 10
7.0
Very long time check in process..

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VT
Family vacation
8.5
/ 10
8.5
nice and cozy good for any occasion

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EP
1 Reviews
Family vacation
9.4
/ 10
9.4
I had pleasant stay, the staff was friendly and the room was awesome and clean. Will be back there for sure 🤝

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Hotel Description
Check-in and Check-out Time

Check-in: From 14:00
Check-out: Before 12:00

Location
Shangri-La Hotel Surabaya is a hotel in a good neighborhood, which is located at Sawahan.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 12.74 km away.

The hotel is located only 2.94 km away from Wonokromo Station.

Not only well positioned, but Shangri-La Hotel Surabaya is also one of hotels near the following Ciputra World Mall within 0.54 km and Ayam Penyet Bu Kris within 1.04 km.

About Shangri-La Hotel Surabaya

Shangri-La Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Shangri-La Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Shangri-La Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Shangri-La Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri-La Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Shangri-La Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Shangri-La Hotel Surabaya.

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Hotel Policy

Hotel may accept Late check out, subject to room availability

Hotel may accept Early check in, subject to room availability

Additional breakfast are chargeable at IDR 314,600 /person.

Pets are NOT allowed.

Breakfast time start from 06:00 until 10:00.

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Facilities
  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Breakfast and dinner
    • Breakfast and lunch
    • Buffet breakfast
    • Breakfast (surcharge)
    • Buffet dinner
    • Buffet lunch
    • Cafe
    • Dining area
    • Fullboard with drinks
    • Gala dinner
    • Nightclub
    • Poolside bar
    • Bar
    • Set menu dinner
    • Set menu lunch
    • Dietary menu
    • Vegetarian meal
  • Hotel Services
    • Bellhop
    • Concierge
    • Money changer
    • Doorman
    • Early Check-in
    • Express check-in
    • Express check-out
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Late check-out
    • Laundry service
    • Luggage storage
    • Medical service
    • Multilingual staff
    • Newspaper in lobby
    • Porter
    • Tours
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee/tea in lobby
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Refrigerator
    • Separate shower and tub
    • Shower
    • TV
  • Things to Do
    • Children play area
    • Fitness center
    • Health club
    • Hot tub
    • Massage
    • Outdoor pool
    • Sauna
    • Spa
    • TV lounge
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Hair salon
    • Shops
  • Business Facilities
    • Business facilities
    • Computer station
    • Conference room
    • Meeting facilities
  • Transportation
    • Car rental
    • Shopping center shuttle
    • Valet parking (surcharge)
  • Accessibilty
    • Disabled access friendly
    • Accessible parking
    • Wheelchair accessible
  • Sports and Recreations
    • Aerobics
    • Outdoor tennis court
    • Tennis
  • Family-friendly Facilities
    • Children pool
  • Kids and Pets
    • Highchairs
  • Connectivity
    • Free WiFi
  • Shuttle Service
    • Airport transfer (surcharge)
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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