Shangri La Jakarta

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9,0
/10
Exceptional
3.472 reviews

What Guests Say About Their Stay

Kesit A.

10,0
/ 10
The staff were very friendly, helpful, and welcoming throughout our stay. The gym facilities were clean and well-maintained, and we really enjoyed the swimming pool and water playground, which were especially loved by the kids. Overall, it was a very enjoyable and family-friendly stay. We would definitely be happy to come back again!

S***h

10,0
/ 10
I was very satisfied with my stay here. One of my hotel wish lists finally came true. Thank you for the impeccable service, clean rooms, and delicious food, from afternoon tea and evening cocktails to the best breakfast.
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p***y

10,0
/ 10
I can't say any more, the best 5 star hotel I've ever visited.
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L***a

10,0
/ 10
The entire staff was very friendly, from the lobby, security, pool, to the room cleaners. Awesome.
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Herdiana D.

10,0
/ 10
Always love to stay in Shangri-La Jakarta. Great room, staff, and everything in it. Will always come back here!
In the Area
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Kota BNI Jln Jend Sudirman Kav 1, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10220

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Shangri La Jakarta is located in area / city Karet Tengsin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Shangri La Jakarta

Kota BNI Jln Jend Sudirman Kav 1, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10220
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Lobby Shangri La Jakarta
Lobby 2 Shangri La Jakarta

Discover More About Shangri La Jakarta

About Shangri-La Jakarta

Shangri-La Jakarta is a luxurious oasis nestled in the heart of Indonesia's bustling capital. This five-star hotel is renowned for its exceptional service, elegant accommodations, and a plethora of amenities that cater to both leisure and business travelers. With its strategic location, guests can easily access the city's vibrant attractions, making it an ideal choice for those looking to explore Jakarta.

The hotel boasts a stunning blend of traditional Indonesian architecture and modern design, creating a warm and inviting atmosphere. Each of the 661 rooms and suites is meticulously designed to provide comfort and sophistication, featuring plush furnishings, state-of-the-art technology, and breathtaking views of the city skyline or the lush gardens surrounding the property.

One of the standout features of Shangri-La Jakarta is its commitment to providing an unparalleled dining experience. The hotel offers a variety of restaurants and bars, each with its unique culinary offerings. From authentic Indonesian cuisine to international favorites, guests can indulge in a gastronomic journey without ever leaving the premises. The hotel's signature restaurant, Satoo, is particularly popular for its extensive buffet that showcases a diverse range of dishes from around the world.

For those seeking relaxation and rejuvenation, the hotel’s health club and spa provide a sanctuary away from the hustle and bustle of the city. Guests can unwind with a range of treatments, including traditional massages, facials, and wellness therapies, all designed to promote relaxation and well-being.

Shangri-La Jakarta also caters to business travelers with its comprehensive meeting and event facilities. The hotel features a grand ballroom and several meeting rooms equipped with the latest technology, making it an ideal venue for conferences, weddings, and other special occasions.

In addition to its luxurious accommodations and amenities, Shangri-La Jakarta is committed to sustainability and community engagement. The hotel actively participates in various initiatives aimed at reducing its environmental footprint and supporting local communities, ensuring that guests can enjoy their stay while contributing to a greater cause.

Why You Should Stay at Shangri-La Jakarta

Choosing to stay at Shangri-La Jakarta means immersing yourself in luxury and comfort. The hotel’s prime location allows easy access to Jakarta's key attractions, making it perfect for both tourists and business travelers. The exceptional service provided by the staff ensures that every guest feels valued and pampered. Whether you’re enjoying a sumptuous meal, relaxing at the spa, or attending a business meeting, the hotel’s attention to detail and commitment to excellence will make your stay unforgettable.

Best Time to Stay at Shangri-La Jakarta

The best time to visit Jakarta is during the dry season, which typically runs from May to September. During these months, the weather is more pleasant, with less humidity and rainfall, making it ideal for exploring the city. However, if you’re looking for a quieter experience, consider visiting during the shoulder months of April or October, when the tourist crowds are thinner, and you can enjoy the hotel’s amenities with more privacy.

Transportation and Accessibility

Access to the Airport

Shangri-La Jakarta is conveniently located approximately 30 kilometers from Soekarno-Hatta International Airport (CGK). The hotel offers a range of transportation options for guests, including airport transfers, taxis, and ride-sharing services. The journey to the hotel typically takes around 45 minutes to an hour, depending on traffic conditions. For those who prefer a more luxurious experience, the hotel can arrange private car services to ensure a comfortable and hassle-free arrival.

Public Transportation

Getting around Jakarta is made easy with the city’s extensive public transportation system. The hotel is situated near several bus stops and the TransJakarta bus rapid transit system, which provides a convenient and affordable way to explore the city. Additionally, the MRT Jakarta is another option for guests, with stations located within a short distance from the hotel. For those who prefer to travel by taxi or ride-sharing services, these options are readily available and provide a quick way to navigate the city.

Unique Facilities at Shangri-La Jakarta

1. Health Club and Spa

The Health Club and Spa at Shangri-La Jakarta is a haven for relaxation and rejuvenation. Guests can enjoy a range of treatments, including massages, facials, and body scrubs, all designed to promote wellness and tranquility. The facility also features a fully equipped gym, swimming pool, and sauna, ensuring that guests can maintain their fitness routines while enjoying their stay.

2. Dining Options

With a variety of dining options, Shangri-La Jakarta caters to every palate. From the international buffet at Satoo to the authentic Chinese cuisine at Shang Palace, guests can indulge in a culinary adventure without leaving the hotel. The chic Lobby Lounge is perfect for afternoon tea or evening cocktails, providing a relaxed atmosphere to unwind after a busy day.

3. Meeting and Event Facilities

Shangri-La Jakarta is equipped with state-of-the-art meeting and event facilities, making it an ideal venue for conferences, weddings, and other special occasions. The grand ballroom can accommodate large gatherings, while smaller meeting rooms are available for more intimate events. The hotel’s dedicated event planning team is on hand to assist with every detail, ensuring a seamless experience for all attendees.

Nearby Attractions at Shangri-La Jakarta

1. National Monument (Monas)

Located just 4 kilometers from Shangri-La Jakarta, the National Monument is an iconic symbol of Indonesia's independence. Standing at 132 meters tall, visitors can climb to the top for panoramic views of the city. The surrounding park is perfect for leisurely strolls and picnics, making it a great spot for families and tourists alike.

2. Jakarta Cathedral

Situated approximately 3 kilometers from the hotel, Jakarta Cathedral is a stunning example of neo-gothic architecture. This historic church, officially known as the Cathedral of Our Lady of Assumption, features beautiful stained glass windows and intricate sculptures. Visitors are welcome to explore the interior and attend mass, providing a glimpse into the local culture and traditions.

3. Istiqlal Mosque

Just a short distance from Jakarta Cathedral, Istiqlal Mosque is the largest mosque in Southeast Asia and a significant religious site in Indonesia. Located about 3.5 kilometers from the hotel, the mosque is open to visitors of all faiths. Guided tours are available, allowing guests to learn about the mosque's history and architectural significance.

4. Taman Mini Indonesia Indah

This cultural park, located around 20 kilometers from Shangri-La Jakarta, showcases Indonesia's diverse culture and heritage. Visitors can explore traditional houses from various provinces, enjoy cultural performances, and visit museums dedicated to Indonesian history and art. It's a fantastic way to experience the country's rich traditions in one location.

5. Ancol Dreamland

Approximately 10 kilometers from the hotel, Ancol Dreamland is a popular recreational area featuring a theme park, water park, and beach. Families can enjoy a day of fun with various attractions, including roller coasters, water slides, and live entertainment. The beach area is perfect for relaxing and soaking up the sun.

6. Jakarta Aquarium

Located within the Neo Soho Mall, about 7 kilometers from Shangri-La Jakarta, the Jakarta Aquarium offers an immersive experience for visitors of all ages. Guests can explore a variety of marine life exhibits, participate in interactive activities, and even enjoy feeding sessions with some of the animals. It's an educational and entertaining outing for families.

7. Museum Nasional (National Museum)

Just 4 kilometers from the hotel, the National Museum of Indonesia is a treasure trove of artifacts and exhibits that showcase the country's rich history and culture. Visitors can explore collections of ancient relics, traditional textiles, and archaeological finds, providing a comprehensive overview of Indonesia's diverse heritage.

8. Kota Tua (Old Town)

About 6 kilometers from Shangri-La Jakarta, Kota Tua is the historical heart of Jakarta, featuring colonial-era buildings and charming streets. Visitors can explore the Fatahillah Square, visit the Jakarta History Museum, and enjoy local street food. The area is perfect for a leisurely stroll and offers a glimpse into the city's past.

9. Grand Indonesia Mall

Located approximately 2 kilometers from the hotel, Grand Indonesia Mall is one of the largest shopping centers in Southeast Asia. With a wide range of international and local brands, dining options, and entertainment facilities, it's a shopper's paradise. The mall also features a cinema and various attractions, making it a great place to spend a day.

10. Gelora Bung Karno Stadium

Situated about 5 kilometers from Shangri-La Jakarta, Gelora Bung Karno Stadium is a multi-purpose stadium that hosts various sporting events, concerts, and cultural performances. Visitors can catch a local football match or attend a concert, experiencing the vibrant atmosphere of Jakarta's sports and entertainment scene.

Tips and Tricks for Staying at Shangri-La Jakarta

Tips During Your Stay

To make the most of your stay at Shangri-La Jakarta, consider booking a room with access to the Horizon Club. This exclusive lounge offers complimentary breakfast, afternoon tea, and evening cocktails, providing a luxurious experience. Additionally, take advantage of the hotel's concierge services to plan your itinerary and make reservations for popular attractions and dining options.

Tips for Enjoying Hotel Facilities

Don’t miss out on the spa and wellness facilities during your stay. Book treatments in advance to secure your preferred time slots. If you’re looking to stay active, join one of the fitness classes offered at the health club. Lastly, explore the various dining options available at the hotel, as each restaurant offers a unique culinary experience that shouldn’t be missed.

Why Book Shangri-La Jakarta on Traveloka

Extensive Accommodation Options

When you book Shangri-La Jakarta through Traveloka, you gain access to a wide range of accommodation options. Whether you're looking for a luxurious suite or a more budget-friendly room, Traveloka has you covered. The platform allows you to compare prices and find the best deals, ensuring you get the most value for your money.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget more effectively. Additionally, with the PayLater feature, you can enjoy your stay now and pay later, making it easier to plan your travel expenses.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. As you accumulate points, you can redeem them for discounts on future bookings, exclusive offers, and more, enhancing your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at Shangri-La Jakarta. These reviews provide valuable insights into the hotel’s services, amenities, and overall experience, helping you make an informed decision when booking your stay.

With all these advantages, there’s no reason not to choose Shangri-La Jakarta for your next visit to Jakarta. Booking hotel now via Traveloka and enjoy an unforgettable vacation experience!

All facilities in Shangri La Jakarta

Bar, Cafe and Lounge Shangri La Jakarta
Bar, Cafe and Lounge
Lobby Shangri La Jakarta
Lobby
Exterior Shangri La Jakarta
Exterior
Bedroom Shangri La Jakarta
Bedroom
Others Shangri La Jakarta
Others

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area
  • Fullboard without drinks
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Halfboard without drinks
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Nightclub
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar

Hotel Services

  • Concierge
  • Money changer
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Tours
  • Wedding service

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Swimming pool
  • Smoking area

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Printer
  • Projector

Things to Do

  • Children play area
  • Garden
  • Health club
  • Massage
  • Outdoor pool
  • Spa
  • Sauna

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Sports and Recreations

  • Billiard
  • Game room
  • Outdoor tennis court

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Car rental
  • Valet parking

Nearby Facilities

  • ATM/Banking
  • Gift shop

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Shangri La Jakarta

Important Note

Breakfast is offered to Adult only

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

sauna, steam room, cold plunge, and Jacuzzi closed temporarily from 1-6-2026 to 10-8-2026.
Children Aqua Playground closed temporarily from 27-7-2026 to 28-7-2026.
Children Aqua Playground closed temporarily from 7-9-2026 to 11-9-2026.

Smoking

Smoking is allowed only in the designated smoking area.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri La Jakarta
619
Number of floors in Shangri La Jakarta
31
Another facilities in Shangri La Jakarta
A la carte dinner, A la carte lunch, Bar, Breakfast, Buffet breakfast

Frequently asked question in Shangri La Jakarta

What are available facilities at Shangri La Jakarta?
There are top facilites at Shangri La Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Shangri La Jakarta?
The standard check-in time at Shangri La Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Shangri La Jakarta provide breakfast?
Yes, Shangri La Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri La Jakarta?
Shangri La Jakarta is a 0.0-star hotel.
How many floors does Shangri La Jakarta have?
Shangri La Jakarta has 31 floors.
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More Reviews from Other Guests in Shangri La Jakarta

Overall Ratings & Reviews Shangri La Jakarta

Traveloka (2.740)
Other sources (732)
9,0
Exceptional
From 2.740 reviews
Provided by travelers on
Cleanliness

9,3

Room Comfort

9,2

Meal

9,0

Location

9,1

Service and Facilites

9,2

People often mention about Shangri La Jakarta
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Family Friendly (85)
Staff Friendliness (82)
Ambiance (77)
Taste (76)
Room Space (75)
Bedroom (75)
Bathroom (72)
Hotel Area (72)
Variety (67)
Distance to City Center (62)
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Traveler Reviews Shangri La Jakarta

Number of reviews per page
20
40
Customer reviews
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Kesit A.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The staff were very friendly, helpful, and welcoming throughout our stay. The gym facilities were clean and well-maintained, and we really enjoyed the swimming pool and water playground, which were especially loved by the kids. Overall, it was a very enjoyable and family-friendly stay. We would definitely be happy to come back again!
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yuni n.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Celebrating my child's birthday at the Shangri-La Hotel was the perfect choice for my family. From the friendly security and the friendly front desk, to the in-room service by the HK team, who welcomed my child with a mirror and room decorations tailored to my child's birthday, it truly warmed our hearts as we celebrated our child's birthday. My child's favorite swimming pool, along with the variety of activities available in the pool area and the grassy soccer field, are reasons enough to stay at the Shangri-La Hotel again. 💙 My child also loved the bathtub, which was spacious enough for his long legs, and the quick salt dispensing, so there wasn't a long wait. However, if permitted, it would be better to have salt in the room so that busy guests wouldn't have to ask for it. 🫶 Regarding the food, perhaps the pancakes could be cooked fresh instead of the breakfast buffet. This would make them softer and fresher, especially for a child who loves pancakes. For the price of the room, it should have been even better. 👍 I also want to thank the night staff (sorry, I forgot her name, but it was the lady who delivered the cookies and teddy bears), for calming us down. We were a little disappointed by the delay in the phone repair, but that was quickly overcome by her friendliness, and it was the reason I proposed to my husband to celebrate his birthday at Shangri-La. 💖 That's the blissful experience of staying at the Shangri-La Hotel. 💝 Recommended 🫶
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A***e
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Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Always satisfied with my stays here. Everything is the best. Delicious food, clean and quiet rooms. The rooms are huge.
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S***h
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Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
I was very satisfied with my stay here. One of my hotel wish lists finally came true. Thank you for the impeccable service, clean rooms, and delicious food, from afternoon tea and evening cocktails to the best breakfast.
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Verified Traveler
icon-Leisure
Leisure
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10,0
/10
Reviewed 7 week(s) ago
Friendly service, delicious food, comfortable.
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A***m
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Leisure
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10,0
/10
Reviewed 10 week(s) ago
Friendly staff and varied breakfast.
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F***y
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Staycation
icon-origin-TRAVELOKA
7,1
/10
Reviewed 11 week(s) ago
Most of the time I come here for business purposes, but this time it is not recommended for my family stay. I would say this experience is below expectation for Shangri La's standard. Did not get the room as I requested, the reason given was it would make me wait longer even though I checked in later, and no late check-out was offered either. I understood it was the holiday season and crowded, and the staff might be exhausted, but still, the service must be on point.
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v***a
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Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
The swimming pool and children's play area are very clean.
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2 people find it helpful
Merlita n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 12 week(s) ago
Very recommended for family staycation. The breakfast was perfect.
1 people find it helpful
p***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
I can't say any more, the best 5 star hotel I've ever visited.
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M***N
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Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Always choose Horizon room. So much benefits. The pool is always memorable for our family.
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T***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 12 week(s) ago
So fancy hotel and luxury facilities.
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
The entire staff was very friendly, from the lobby, security, pool, to the room cleaners. Awesome.
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1 people find it helpful
Melinda A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
Friendly staff, comfortable and clean place.
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1 people find it helpful
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Herdiana D.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
Always love to stay in Shangri-La Jakarta. Great room, staff, and everything in it. Will always come back here!
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
My kids love swimming here. We parents don't have to worry either. There are free life jackets. The pool is clean. No need to leave the hotel anymore. Kids are comfortable, parents are at ease.
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H***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 18 week(s) ago
Amazing staycation spot for families! Great service, nice pool, and the kids' facilities were super fun for our children. Staff were helpful and friendly. Highly recommended for weekend getaway with family!
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s***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
My first time staying here. The staff was very friendly, and we even extended our check-out period to make it even more enjoyable. There's a complimentary tennis court for in-house guests—a truly 5-star experience. Very satisfied.
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1 people find it helpful
Larasati P. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
So much fun... So satisfied... Always want to come back here.
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N***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 19 week(s) ago
Even though yesterday was peak season, so the check-in queue was long, the staff was very good at handling customers 👍🏽 keep up the good work.. Very nice stay in here 🫶🏻
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Exterior 4 Shangri La Jakarta

Disclaimer

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