Solaris Hotel Malang

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8,4
/10
Very Good
6.279 reviews

What Guests Say About Their Stay

Accessibility (69)
Staff Friendliness (68)
Room Space (58)
Ambiance (57)

L***a

9,4
/ 10
The staff was very helpful. The elevator to my room was very helpful as I was having health issues. The pool was clean and pleasant.
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Verified Traveler

10,0
/ 10
Impressive experience during staying here, clean rooms, friendly service and affordable prices.
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D***i

10,0
/ 10
Friendly staff, very clean and tidy hotel. Got a room with a view of Mount Arjuna. Thank you 🥰
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Marius P.

8,7
/ 10
Location is on the outskirts of the city, but wasn't a problem for me. The staff are nice and helpful. The size of the room not to big but comfy. The only problem that I had is cleanliness, there are many ants surround the table, dust on the curtain, aslo less attention to the bathroom. Overall the hotel is nice, Hope they will improve it for the cleanliness.

Dandy P.

9,4
/ 10
The room is comfortable. Good service. Extensive car parking.
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In the Area
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Jalan Raya Karanglo 69, Singosari, Singosari, Malang, Jawa Timur, Indonesia, 65153

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Solaris Hotel Malang is located in area / city Singosari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Solaris Hotel Malang

Jalan Raya Karanglo 69, Singosari, Singosari, Malang, Jawa Timur, Indonesia, 65153
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Lobby Solaris Hotel Malang
Lobby 2 Solaris Hotel Malang

Discover More About Solaris Hotel Malang

About Solaris Hotel Malang

Located in the heart of East Java, Solaris Hotel Malang is a modern haven that combines comfort, style, and convenience. This hotel is not just a place to stay; it’s an experience that caters to both leisure and business travelers. With its strategic location, guests can easily explore the vibrant city of Malang, known for its rich culture, stunning landscapes, and delicious culinary offerings. The hotel features contemporary architecture and well-appointed rooms that provide a relaxing atmosphere after a day of exploration.

Solaris Hotel Malang prides itself on offering top-notch amenities and services. From the moment you step into the lobby, you are greeted with warm hospitality and a welcoming ambiance. The hotel boasts a variety of room types, each designed with comfort in mind, featuring modern furnishings, plush bedding, and essential amenities such as free Wi-Fi, flat-screen TVs, and minibars. Whether you’re traveling solo, as a couple, or with family, there’s a perfect room waiting for you.

One of the standout features of Solaris Hotel Malang is its commitment to sustainability. The hotel implements eco-friendly practices, ensuring that your stay is not only comfortable but also environmentally responsible. Guests can enjoy the lush gardens and green spaces that surround the hotel, providing a serene escape from the hustle and bustle of city life.

Dining at Solaris Hotel Malang is a delightful experience. The on-site restaurant offers a diverse menu that showcases both local and international cuisine, prepared with fresh ingredients. Whether you’re in the mood for a hearty breakfast, a light lunch, or a sumptuous dinner, the culinary team is dedicated to satisfying your palate. Additionally, the hotel features a cozy café where you can unwind with a cup of coffee or indulge in delectable pastries.

For those looking to stay active during their visit, Solaris Hotel Malang offers a range of recreational facilities, including a swimming pool, fitness center, and spa services. After a long day of sightseeing, guests can relax and rejuvenate with a soothing massage or a dip in the pool. The hotel also provides meeting and event spaces, making it an ideal choice for business travelers and corporate events.

Why You Should Stay at Solaris Hotel Malang

Choosing Solaris Hotel Malang for your stay means opting for a blend of comfort, convenience, and exceptional service. The hotel’s prime location allows easy access to Malang’s top attractions, making it a perfect base for exploration. With its modern amenities and friendly staff, you’ll feel right at home. Plus, the hotel’s commitment to sustainability adds an extra layer of appeal for eco-conscious travelers.

Best Time to Stay at Solaris Hotel Malang

The best time to visit Solaris Hotel Malang is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. However, if you prefer a quieter experience, consider visiting during the shoulder seasons of March and November, when the crowds are thinner, and you can enjoy a more relaxed atmosphere.

Transportation and Accessibility

Access to the Airport

Solaris Hotel Malang is conveniently located approximately 15 kilometers from Abdul Rachman Saleh Airport, making it easily accessible for travelers. The hotel offers airport transfer services, ensuring a hassle-free arrival and departure experience. Whether you’re flying in for business or leisure, you can count on the hotel to provide a smooth transition from the airport to your accommodation.

Public Transportation

Getting around Malang is a breeze, thanks to the city’s efficient public transportation system. The hotel is situated near major bus routes and taxi stands, allowing guests to explore the city with ease. For those who prefer a more local experience, consider renting a bicycle or scooter to navigate the charming streets of Malang at your own pace.

Unique Facilities at Solaris Hotel Malang

1. Swimming Pool

The swimming pool at Solaris Hotel Malang is a perfect spot to unwind after a day of exploring. Surrounded by lush greenery, it offers a tranquil environment for guests to relax and soak up the sun.

2. Fitness Center

Stay active during your stay with the hotel’s well-equipped fitness center. Featuring modern exercise equipment, it’s an excellent place to maintain your workout routine while traveling.

3. Spa Services

Indulge in a range of spa treatments designed to rejuvenate your body and mind. The skilled therapists at Solaris Hotel Malang provide a variety of massages and wellness therapies to help you unwind.

Nearby Attractions at Solaris Hotel Malang

1. Malang City Square

Located just 3 kilometers from Solaris Hotel Malang, Malang City Square is a vibrant public space where locals and tourists gather. The square features beautiful gardens, fountains, and a variety of food stalls offering local delicacies. It’s a great place to relax and soak in the local atmosphere.

2. Jodipan Colorful Village

Approximately 4 kilometers from the hotel, Jodipan Colorful Village is a must-visit for those looking to experience Malang’s artistic side. This vibrant neighborhood is known for its colorful houses and street art, making it a popular spot for photography enthusiasts.

3. Taman Safari Indonesia II

Located about 20 kilometers from Solaris Hotel Malang, Taman Safari Indonesia II is a wildlife park that offers an exciting experience for families. Visitors can drive through the park to see various animals in their natural habitats, making it a fun and educational outing.

4. Batu Night Spectacular

Just 25 kilometers away, Batu Night Spectacular is an amusement park that comes alive at night. With thrilling rides, games, and food stalls, it’s a fantastic place for families and friends to enjoy an evening of fun and entertainment.

5. Coban Rondo Waterfall

Approximately 30 kilometers from the hotel, Coban Rondo Waterfall is a stunning natural attraction that offers breathtaking views and a refreshing escape into nature. The waterfall is surrounded by lush forests, making it a perfect spot for hiking and picnicking.

6. Singosari Temple

Located about 10 kilometers from Solaris Hotel Malang, Singosari Temple is a historical site that dates back to the 13th century. This ancient temple is a testament to the rich cultural heritage of East Java and is a fascinating place to explore.

7. Museum Angkut

Just 20 kilometers away, Museum Angkut is an automotive museum that showcases a vast collection of vehicles from different eras and countries. It’s an interactive museum that offers a unique experience for visitors of all ages.

8. Selecta Recreational Park

Located about 25 kilometers from the hotel, Selecta Recreational Park is a beautiful garden and amusement park that features colorful flowers, swimming pools, and various attractions. It’s a great place for families to spend a day enjoying nature and fun activities.

9. Arjuno-Welirang Nature Reserve

Approximately 35 kilometers from Solaris Hotel Malang, the Arjuno-Welirang Nature Reserve is a paradise for nature lovers and hikers. The reserve offers stunning views, diverse flora and fauna, and challenging trails for outdoor enthusiasts.

10. Taman Rekreasi Sengkaling

Located about 15 kilometers from the hotel, Taman Rekreasi Sengkaling is a family-friendly park that features a variety of attractions, including water rides, playgrounds, and picnic areas. It’s an ideal spot for a fun day out with the family.

Tips and Tricks for Staying at Solaris Hotel Malang

Tips During Your Stay

To make the most of your stay at Solaris Hotel Malang, consider these tips: always check for special promotions or packages that the hotel may offer, and don’t hesitate to ask the staff for recommendations on local attractions and dining options. Additionally, take advantage of the hotel’s amenities, such as the spa and fitness center, to enhance your experience.

Tips for Enjoying Hotel Facilities

When using the hotel facilities, such as the swimming pool and fitness center, try to visit during off-peak hours for a more relaxed experience. Also, make sure to explore the dining options available at the hotel, as they often feature seasonal menus and local specialties that you won’t want to miss.

Why Book Solaris Hotel Malang on Traveloka

Extensive Accommodation Options

Traveloka offers a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. When you book Solaris Hotel Malang through Traveloka, you can choose the perfect room that fits your needs and budget, ensuring a comfortable stay.

Easy and Flexible Payment Options

With Traveloka, you can enjoy easy and flexible payment options. Choose to pay at the hotel for added convenience, or take advantage of the PayLater feature to save even more on your booking. This flexibility allows you to plan your trip without financial stress.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. As you increase your Traveloka Priority level, you’ll unlock exclusive discounts, priority customer service, and more, making your travel experience even better.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at Solaris Hotel Malang. These real guest reviews provide valuable insights into the hotel’s services and amenities, helping you make an informed decision when booking your stay.

With all these advantages, there’s no reason not to choose Solaris Hotel Malang for your next trip to East Java. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Solaris Hotel Malang

Swimming Pool Solaris Hotel Malang
Swimming Pool
Functional Hall Solaris Hotel Malang
Functional Hall
Lobby Solaris Hotel Malang
Lobby
Exterior Solaris Hotel Malang
Exterior
Bedroom Solaris Hotel Malang
Bedroom

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Vegetarian meal

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Garden
  • Massage
  • Outdoor pool
  • Spa

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Supermarket

Business Facilities

  • Business center
  • Meeting facilities
  • Projector

Transportation

  • Car rental
  • Valet parking

Family-friendly Facilities

  • Children pool

Connectivity

  • LAN Internet

Accommodation Policy & General Information in Solaris Hotel Malang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Solaris Hotel Malang
103
Number of floors in Solaris Hotel Malang
6
Another facilities in Solaris Hotel Malang
Ballroom, Banquet, Family room, Non-smoking room, Swimming pool

Frequently asked question in Solaris Hotel Malang

What are available facilities at Solaris Hotel Malang?
There are top facilites at Solaris Hotel Malang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Solaris Hotel Malang?
The standard check-in time at Solaris Hotel Malang is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Solaris Hotel Malang provide breakfast?
Yes, Solaris Hotel Malang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Solaris Hotel Malang?
Solaris Hotel Malang is a 3.0-star hotel.
How many floors does Solaris Hotel Malang have?
Solaris Hotel Malang has 6 floors.
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More Reviews from Other Guests in Solaris Hotel Malang

Overall Ratings & Reviews Solaris Hotel Malang

Traveloka (6.247)
Other sources (32)
8,5
Very Good
From 6.247 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,5

Meal

8,1

Location

8,3

Service and Facilites

8,6

People often mention about Solaris Hotel Malang
All
Accessibility (47)
Bedroom (46)
Staff Friendliness (43)
Ambiance (42)
Room Space (41)
Bathroom (38)
Hotel Area (33)
Family Friendly (32)
Check-in/out Time (32)
Distance to City Center (28)
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Traveler Reviews Solaris Hotel Malang

Number of reviews per page
20
40
Customer reviews
David m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,8
/10
Reviewed 18 hour(s) ago
The towels were dirty and smelly. The sheets looked like they had never been changed, dirty and smelly. The room was in a state of disrepair.
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 day(s) ago
The staff was very helpful. The elevator to my room was very helpful as I was having health issues. The pool was clean and pleasant.
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Ridha A. D.
icon-Business
Business
icon-origin-TRAVELOKA
8,0
/10
Reviewed 1 week(s) ago
First time staying at Solaris Hotel Malang for business purposes. The location is easy to reach because it is on a major highway. The garden in front of the hotel with the Solaris sign needs rejuvenation to make it look clean & fresh green. Room cleanliness needs to be improved because there is still dust, possibly because it is on the side of a major highway. Bed linen & towels need to be upgraded because the color has faded for the comfort of hotel guests. A deposit is charged for guests to stay, but it is returned upon check-out. Thank you Solaris Hotel Malang.
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M***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
The location is near the Singosari toll gate, the distance to the city is approximately 10 km, welcome drinks are available.
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Moch P.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Strategic location, friendly staff, close to souvenir center.
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D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,0
/10
Reviewed 2 week(s) ago
If there were any downsides, I'd probably give them one. The hotel was filthy. There were stains everywhere. I could even hear noise from the driveway. At 5 a.m., it was still very clear that people were racing in the middle of the night. Worst of all, I stayed three nights, and each night my car got more scratches. And when I complained to security, they didn't respond. They didn't even ask why I used compound; they just looked.
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1 people find it helpful
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,7
/10
Reviewed 2 week(s) ago
The hotel may seem ordinary from the outside, but once inside, it's beautiful and Instagrammable. It's also cozy, but it's not very clean, as there was a small cockroach in the bathroom and the sheets were stained. Overall, I felt safe and comfortable there.
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1 people find it helpful
H***y
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The staff are very helpful. Room also clean and neat, fabulous!
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Good, recommended hotel. Good luck.
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Impressive experience during staying here, clean rooms, friendly service and affordable prices.
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Raditya
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The best hotel for a holiday in Malang, 2 nights here is very comfortable.
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F Iman S. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,0
/10
Reviewed 4 week(s) ago
The service is good for the price, and it's close to my son's boarding house. The downside is that it's too close to the main road, which allows dust to enter the room.
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1 people find it helpful
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
The room is nice and there is a swimming pool.
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ingris t.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,4
/10
Reviewed 5 week(s) ago
The old hotel is a bit under-maintained.
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1 people find it helpful
N***i
icon-origin-TRAVELOKA
8,1
/10
Reviewed 5 week(s) ago
The cleanliness of the towels can be noticed. White towels are already looking like black.
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1 people find it helpful
N***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Towel cleanliness needs to be re-examined. White towels are turning black and unusable.
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M***R
icon-origin-TRAVELOKA
8,7
/10
Reviewed 6 week(s) ago
1. The staff was friendly and prompt during check-in. 2. The service at checkout was excellent, and the deposit was returned even though the receipt was lost. 3. But honestly, the room wasn't very clean. The towels and sheets were wrinkled, either because they weren't washed properly or because they weren't changed. 4. I'd already ordered takeout breakfast the night before and asked for it to be placed in my room by 9 a.m., because I was going to Bromo. 5. The next day, I arrived at the hotel very close to checkout time, but the morning receptionist gave me until 1:30 to pack, which was very kind. 6. When I checked into my room, there wasn't any breakfast. Since I was in a rush, I let it go. I didn't feel like asking any more questions, exhausted from Bromo. 7. Sorry, I don't have a problem with it. Honestly, the service was good, but I'm just saying this for the future; hopefully, it can be improved regarding customer orders. Maybe the night receptionist forgot, or the morning receptionist didn't check, or the breakfast staff wasn't informed. It's okay. Thanks, sis. I hope Solaris Hotel continues to thrive 😊🫰🏻
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H***u
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 week(s) ago
Recommendation, just park on the side of the alley.
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Taufiqurrahman
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
family friendly hotel, yes although a bit far from the city, but still wort it
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1 people find it helpful
iin s.
icon-origin-TRAVELOKA
6,7
/10
Reviewed 10 week(s) ago
The towels were very worn, even black. The AC wasn't cold, and the amenities didn't match the description. They said there was an iron, but in reality, there wasn't. Not worth it for 500,000 Rupiah per night. I booked 4 rooms, and another one wasn't ready right away. When I asked the staff when it would be ready, they said they didn't know.
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1 people find it helpful
Number of reviews per page
20
40

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Bedroom 4 Solaris Hotel Malang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Solaris Hotel Malang

Traveloka (6.247)
Other sources (32)
8,5
Very Good
From 6.247 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,5

Meal

8,1

Location

8,3

Service and Facilites

8,6

People often mention about Solaris Hotel Malang
All
Accessibility (47)
Bedroom (46)
Staff Friendliness (43)
Ambiance (42)
Room Space (41)
Bathroom (38)
Hotel Area (33)
Family Friendly (32)
Check-in/out Time (32)
Distance to City Center (28)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Solaris Hotel Malang

Number of reviews per page
20
40
Customer reviews
David m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,8
/10
Reviewed 18 hour(s) ago
The towels were dirty and smelly. The sheets looked like they had never been changed, dirty and smelly. The room was in a state of disrepair.
Translated by Google Icon
See original
Find this review helpful?
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 day(s) ago
The staff was very helpful. The elevator to my room was very helpful as I was having health issues. The pool was clean and pleasant.
Translated by Google Icon
See original
Find this review helpful?
Ridha A. D.
icon-Business
Business
icon-origin-TRAVELOKA
8,0
/10
Reviewed 1 week(s) ago
First time staying at Solaris Hotel Malang for business purposes. The location is easy to reach because it is on a major highway. The garden in front of the hotel with the Solaris sign needs rejuvenation to make it look clean & fresh green. Room cleanliness needs to be improved because there is still dust, possibly because it is on the side of a major highway. Bed linen & towels need to be upgraded because the color has faded for the comfort of hotel guests. A deposit is charged for guests to stay, but it is returned upon check-out. Thank you Solaris Hotel Malang.
Read More
Translated by Google Icon
See original
Find this review helpful?
M***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
The location is near the Singosari toll gate, the distance to the city is approximately 10 km, welcome drinks are available.
Translated by Google Icon
See original
Find this review helpful?
Moch P.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Strategic location, friendly staff, close to souvenir center.
Translated by Google Icon
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Find this review helpful?
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,0
/10
Reviewed 2 week(s) ago
If there were any downsides, I'd probably give them one. The hotel was filthy. There were stains everywhere. I could even hear noise from the driveway. At 5 a.m., it was still very clear that people were racing in the middle of the night. Worst of all, I stayed three nights, and each night my car got more scratches. And when I complained to security, they didn't respond. They didn't even ask why I used compound; they just looked.
Read More
Translated by Google Icon
See original
1 people find it helpful
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,7
/10
Reviewed 2 week(s) ago
The hotel may seem ordinary from the outside, but once inside, it's beautiful and Instagrammable. It's also cozy, but it's not very clean, as there was a small cockroach in the bathroom and the sheets were stained. Overall, I felt safe and comfortable there.
Translated by Google Icon
See original
1 people find it helpful
H***y
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The staff are very helpful. Room also clean and neat, fabulous!
Find this review helpful?
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Good, recommended hotel. Good luck.
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Impressive experience during staying here, clean rooms, friendly service and affordable prices.
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Raditya
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The best hotel for a holiday in Malang, 2 nights here is very comfortable.
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F Iman S. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,0
/10
Reviewed 4 week(s) ago
The service is good for the price, and it's close to my son's boarding house. The downside is that it's too close to the main road, which allows dust to enter the room.
Translated by Google Icon
See original
1 people find it helpful
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
The room is nice and there is a swimming pool.
Translated by Google Icon
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Find this review helpful?
ingris t.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,4
/10
Reviewed 5 week(s) ago
The old hotel is a bit under-maintained.
Translated by Google Icon
See original
1 people find it helpful
N***i
icon-origin-TRAVELOKA
8,1
/10
Reviewed 5 week(s) ago
The cleanliness of the towels can be noticed. White towels are already looking like black.
Translated by Google Icon
See original
1 people find it helpful
N***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Towel cleanliness needs to be re-examined. White towels are turning black and unusable.
Translated by Google Icon
See original
Find this review helpful?
M***R
icon-origin-TRAVELOKA
8,7
/10
Reviewed 6 week(s) ago
1. The staff was friendly and prompt during check-in. 2. The service at checkout was excellent, and the deposit was returned even though the receipt was lost. 3. But honestly, the room wasn't very clean. The towels and sheets were wrinkled, either because they weren't washed properly or because they weren't changed. 4. I'd already ordered takeout breakfast the night before and asked for it to be placed in my room by 9 a.m., because I was going to Bromo. 5. The next day, I arrived at the hotel very close to checkout time, but the morning receptionist gave me until 1:30 to pack, which was very kind. 6. When I checked into my room, there wasn't any breakfast. Since I was in a rush, I let it go. I didn't feel like asking any more questions, exhausted from Bromo. 7. Sorry, I don't have a problem with it. Honestly, the service was good, but I'm just saying this for the future; hopefully, it can be improved regarding customer orders. Maybe the night receptionist forgot, or the morning receptionist didn't check, or the breakfast staff wasn't informed. It's okay. Thanks, sis. I hope Solaris Hotel continues to thrive 😊🫰🏻
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H***u
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9,7
/10
Reviewed 7 week(s) ago
Recommendation, just park on the side of the alley.
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Taufiqurrahman
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9,4
/10
Reviewed 8 week(s) ago
family friendly hotel, yes although a bit far from the city, but still wort it
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iin s.
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6,7
/10
Reviewed 10 week(s) ago
The towels were very worn, even black. The AC wasn't cold, and the amenities didn't match the description. They said there was an iron, but in reality, there wasn't. Not worth it for 500,000 Rupiah per night. I booked 4 rooms, and another one wasn't ready right away. When I asked the staff when it would be ready, they said they didn't know.
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