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SOTIS Hotel Falatehan, Blok M, Jakarta
Hotels
Preferred Partner Plus
Online Check-In Available
8,4
/10
Very Good
2.295 reviews
What Guests Say About Their Stay
Distance To City Center (42)
Staff Friendliness (41)
Accessibility (39)
Ambiance (34)
Hans lubis
10,0
/ 10
Good, I like this place so much
Riezky F.
8,5
/ 10
Great, food is good, clean and the staff is helpful.
Shinta D. A.
9,4
/ 10
Great Hotel. Clean and Comfort
Guest
8,4
/ 10
Good value for money, according to my expectation.
Ika M.
8,5
/ 10
Affordable with delicious breakfast.
In the Area
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Jl. Falatehan 1 No. 21-22 Blok M, Blok M, Kebayoran Baru, Jakarta, Indonesia, 12160
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in SOTIS Hotel Falatehan, Blok M, Jakarta
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What's around SOTIS Hotel Falatehan, Blok M, Jakarta
Jl. Falatehan 1 No. 21-22 Blok M, Blok M, Kebayoran Baru, Jakarta, Indonesia, 12160
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Discover More About SOTIS Hotel Falatehan, Blok M, Jakarta
note: hotel was previously named Sotis Hotel Jakarta
Location
SOTIS Hotel Falatehan, Blok M, Jakarta is located in area / city Melawai.
About SOTIS Hotel Falatehan, Blok M, Jakarta
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, SOTIS Hotel Falatehan, Blok M, Jakarta provides a pleasant accommodation for your stay.
From business event to corporate gathering, SOTIS Hotel Falatehan, Blok M, Jakarta provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, SOTIS Hotel Falatehan, Blok M, Jakarta is a great choice for you with a large and well-equipped function room to suit your requirements.
Are you a shopaholic? Staying at SOTIS Hotel Falatehan, Blok M, Jakarta will surely spoil you for numerous shopping centers nearby.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at SOTIS Hotel Falatehan, Blok M, Jakarta.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from SOTIS Hotel Falatehan, Blok M, Jakarta exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
SOTIS Hotel Falatehan, Blok M, Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, SOTIS Hotel Falatehan, Blok M, Jakarta is the right place to stay.
All facilities in SOTIS Hotel Falatehan, Blok M, Jakarta
Bar, Cafe and Lounge
Functional Hall
Lobby
Bedroom
In-room Bathroom
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Tours
General
- AC
- Heater
- Non-smoking room
- Smoking area
Business Facilities
- Business center
- Computer station
- Meeting facilities
- Photocopier
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Shops
- Supermarket
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Accessibilty
- Accessibility equipment
- Disabled access friendly
- Wheelchair accessible
Transportation
- Car rental
- Valet parking
Things to Do
- Massage
Shuttle Service
- Airport transfer
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in SOTIS Hotel Falatehan, Blok M, Jakarta
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at SOTIS Hotel Falatehan, Blok M, Jakarta | 70 |
Number of floors in SOTIS Hotel Falatehan, Blok M, Jakarta | 6 |
Another facilities in SOTIS Hotel Falatehan, Blok M, Jakarta | Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant |
Frequently asked question in SOTIS Hotel Falatehan, Blok M, Jakarta
What are available facilities at SOTIS Hotel Falatehan, Blok M, Jakarta?
There are top facilites at SOTIS Hotel Falatehan, Blok M, Jakarta such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at SOTIS Hotel Falatehan, Blok M, Jakarta?
The standard check-in time at SOTIS Hotel Falatehan, Blok M, Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does SOTIS Hotel Falatehan, Blok M, Jakarta provide breakfast?
Yes, SOTIS Hotel Falatehan, Blok M, Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of SOTIS Hotel Falatehan, Blok M, Jakarta?
SOTIS Hotel Falatehan, Blok M, Jakarta is a 3.0-star hotel.
How many floors does SOTIS Hotel Falatehan, Blok M, Jakarta have?
SOTIS Hotel Falatehan, Blok M, Jakarta has 6 floors.
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More Reviews from Other Guests in SOTIS Hotel Falatehan, Blok M, Jakarta
Traveloka (2.262)
Other sources (33)
8,4
Very Good
From 2.262 reviews
Provided by travelers on
Cleanliness
8,5
Room Comfort
8,4
Meal
8,3
Location
8,5
Service and Facilites
8,5
People often mention about SOTIS Hotel Falatehan, Blok M, Jakarta
All
Staff Friendliness (23)
Accessibility (20)
Ambiance (19)
Bedroom (19)
Distance to City Center (17)
Bathroom (17)
Room Space (16)
Hotel Area (16)
Surroundings (15)
Wifi (14)
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Traveler Reviews SOTIS Hotel Falatehan, Blok M, Jakarta
Number of reviews per page
20
40
Customer reviews
A***e
9,4
/10
Reviewed 5 day(s) ago
The service was excellent, and the staff were very friendly. I even lost my key, but it was found and returned without any fine, even though it was due to the customer's carelessness. Thank you for your kindness and excellent service.
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A***f
Leisure
10,0
/10
Reviewed 3 week(s) ago
The hotel room size could be considered just right, but the cleanliness, facilities, and service were excellent. Hopefully, everything can be improved. Thank you for the service in room 304.
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Accommodation's Reply
03 Sep 2025
Dear A*f, Warm greetings from Sotis Hotel Falatehan Jakarta! Thank you for your review and feedback, which we greatly appreciate. We will always provide the best and improve further in the future. We always welcome feedback to improve the quality of our services and facilities. We hope to see you again soon. Sincerely, Yufa Apriyanti, Front Desk Agent
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Johan
Business
10,0
/10
Reviewed 4 week(s) ago
Recommended. The receptionist's information was easy to understand. It's close to the Ministry of Public Works and Housing (PUPR) office, and very close to Blok M Mall. The bus and MRT stations are also nearby. It's strategically located.
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Accommodation's Reply
03 Sep 2025
Dear Johan W. T, Warm greetings from Sotis Hotel Falatehan Jakarta! Thank you for your positive review. We will always provide the best and improve further in the future. We always welcome feedback to improve the quality of our services and facilities. We hope to see you again soon. Sincerely, Yufa Apriyanti, Front Desk Agent
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M***l
Leisure
8,2
/10
Reviewed 4 week(s) ago
The location is quite good, access is good, the only drawback is that there is road repair. I got a welcome drink. The room is nice. The staff's response and solution are quite good. I got smelly and unclean towels. The toilet still smells, so it's not comfortable. The food is quite good.
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Accommodation's Reply
03 Sep 2025
Dear M*l, Warm greetings from Sotis Hotel Falatehan Jakarta! Thank you for your review and feedback, which we greatly appreciate. Regarding the difficult access to the hotel, we sincerely apologize for the current road repairs along Jalan Falatehan I. However, we assure you that the project will be completed soon and access will be easy again. Regarding the towels, we also apologize if they have an unpleasant odor, but we assure you that we always provide new linens such as towels for our rooms. We always welcome feedback to improve the quality of our services and facilities. We hope to see you again soon. Sincerely, Yufa Apriyanti. FrontDesk Agent
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MAESAROH
10,0
/10
Reviewed 5 week(s) ago
Top, ok, recommendation for business
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1 people find it helpful
Sandra E.
6,9
/10
Reviewed 5 week(s) ago
The location is strategic, but access to the location is under construction so it's a bit difficult if you bring a car. Cleanliness is also okay.
But the service is disappointing. First, I wanted to order food at 6, and then I couldn't, they said I had to wait until breakfast was finished at 10. Even though the menu said 24-hour room service. When I went down to get my breakfast package, it turned out there were also few people eating breakfast. Second, I happened to be there by motorcycle and the motorcycle parking lot is narrow so many motorcycles blocked my bike. In fact, when I was moving the motorcycle that was blocking my bike, there was a staff member smoking there but didn't help at all. Security was also not on standby in front of the lobby, instead they were busy chatting in a place that was out of sight. Even though before entering, security said, "I'll help you out if you have trouble," but he was nowhere to be seen from the moment I checked in until I checked out.
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MAESAROH
Business
10,0
/10
Reviewed 5 week(s) ago
improve the taste and variety of the menu
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1 people find it helpful
S***y
Business
9,0
/10
Reviewed 5 week(s) ago
great location and great food. need room to be improved, especially the old linen.
1 people find it helpful
s
sugianto
9,4
/10
Reviewed 6 week(s) ago
The hotel is strategically located near Blok M. The breakfast is delicious even though there isn't much variety. The service is friendly. The only thing that needs improvement is the room rental price. For executive rooms, it should be priced at just 700 because the room size is quite small.
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2 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Mr. Sugianto, Warm greetings from Sotis Hotel Falatehan Jakarta! Thank you for your review and feedback, which we greatly appreciate. We apologize for the lack of breakfast variety, which we have forwarded to our team for evaluation. Our rates fluctuate depending on room occupancy. We always welcome feedback to improve our service and facilities. Once again, we apologize for the unpleasant experience, and we hope to see you again soon. Sincerely, Muhamad Afandi, Front Office Coordinator
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Anang S.
9,4
/10
Reviewed 6 week(s) ago
The staff is friendly, the cleanliness is good, the atmosphere is nice and comfortable.
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e***i
10,0
/10
Reviewed 7 week(s) ago
Clean rooms and strategic location
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Accommodation's Reply
07 Aug 2025
Dear E*i, Thank you for choosing Sotis Hotel Falatehan as your preferred accommodation, and we appreciate your comments regarding your experience during your stay at our hotel. We are very pleased to hear that the overall service and facilities we provide have met your expectations during your stay with us, especially the cleanliness and location. We hope to welcome you back to Sotis Hotel Falatehan Jakarta in the near future. Best regards, Muhamad Afandi, Front Office Coordinator
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M***a
8,2
/10
Reviewed 8 week(s) ago
Check-in schedule was at 2 pm, arrived at 4 pm but the room wasn't ready so we waited another 15 minutes.
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Accommodation's Reply
07 Aug 2025
Dear M*a. Thank you for choosing Sotis Hotel Falatehan as your preferred accommodation, and we appreciate your comments about your experience during your stay at our hotel. I would like to express my sincere apologies if during your stay with us there were some aspects of our service and facilities that did not meet your expectations. We want to ensure that every guest who stays with us receives the best service, so your feedback is very important for us to improve. Once again, we apologize for the inconvenience, we hope that you will give us the opportunity to provide better service on your next visit. Best regards, Muhamad Afandi. Front Office Coordinator
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d***t
Business
6,6
/10
Reviewed 8 week(s) ago
Not the best experience staying here
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Accommodation's Reply
07 Aug 2025
Dear d*t. Thank you for choosing Sotis Hotel Falatehan as your preferred accommodation service, and we appreciate your comments about your experience during your stay at our hotel. I would like to express my sincere apologies, if during your stay with us there are some aspects of our service and facilities that did not meet your expectations. We want to ensure that every guest who stays with us receives the best service, so your feedback is very important for us to improve. Once again, we apologize for the inconvenience, we hope that you will give us the opportunity to provide better service on your next visit. Best regards, Muhamad Afandi. Front Office Coordinator
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a***d
Staycation
8,7
/10
Reviewed 9 week(s) ago
The staff are friendly and very helpful, access is also easy, only the breakfast food tastes a bit lacking, but overall it's a comfortable hotel, the rooms are clean and the facilities are very good
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Accommodation's Reply
07 Aug 2025
Dear a*d. Warm greetings from Sotis Hotel Falatehan Jakarta! Thank you for choosing Sotis Hotel Falatehan Jakarta as your preferred accommodation service, and we thank you for your comments about your experience during your stay at our hotel. We are pleased to hear that the facilities, comfort and service from all staff that we provide have met your expectations during your stay. We hope to welcome you again to stay at Sotis Hotel Falatehan Jakarta at a time and opportunity to come. Sincerely, Muhamad Afandi. Front Office Coordinator
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A***E
Business
8,5
/10
Reviewed 10 week(s) ago
Even though check-in was delayed by an hour, the staff's friendliness (4S & prompt assistance) made it so I didn't get upset, hehe...
I didn't have a chance to try the food, because when I wanted to order snacks and a main meal, it turned out they couldn't order until 12 noon (not 24 hours), so I was hungry so I ordered GoFood...
So far, the service is good, the room is clean, I really like the bathroom ambiance, it would be even cooler if the Wi-Fi could be faster, so I could have Zoom meetings while at the hotel and watch TV with lots of cut scenes. Hopefully it will be even cooler, I will definitely come back here next time
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Guest, Warm greetings from Sotis Hotel Falatehan Jakarta! Thank you for your review and feedback, which we greatly appreciate. We apologize for the inconvenience you experienced regarding the delayed check-in and food ordering. We have followed up on the issue and are working to improve the Wi-Fi signal. We are working to resolve this issue soon for the comfort of our guests. We are pleased to hear that the facilities, comfort, and service provided by all our staff have met your expectations during your stay. We always welcome feedback to improve our service quality. Once again, we apologize for the inconvenience, and we hope to see you again soon. Sincerely, Muhamad Afandi, Front Office Coordinator
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J***y
6,1
/10
Reviewed 12 week(s) ago
The room smells of cigarettes. Dirty AC. Immediately short of breath & sore throat. Lots of ants. My child's legs were bitten
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Accommodation's Reply
07 Jul 2025
Dear J*y, Warm Greetings from Sotis Hotel Falatehan Jakarta! Thank you for choosing Sotis Hotel Falatehan as your preferred accommodation service, and we thank you for your comments about your experience while staying at our hotel, We apologize for the inconvenience with some things that happened to you while staying with us, the incompatibility that occurred in the AC and in the room and the presence of ants have been followed up to be fixed, we will try to resolve this in the near future for the comfort of our guests. We always accept input to improve the quality of service to be even better. Once again we apologize for the unpleasant experience, and we hope to see you again in the near future. Best regards, Mhamad Afandi. Front Office Coordinator
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Nessan S.
10,0
/10
Reviewed 12 week(s) ago
The staff was very helpful. Will be back.
1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Nessan S,
Warm greetings from Sotis Hotel Falatehan Jakarta!
We very much appreciate your comments regarding your stay at Sotis Hotel Falatehan Jakarta. It is always a pleasure to receive feedback.
I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you and look forward to welcoming you back our hotel.
Sincerely yours,
Muhamad Afandi.
Front Office Coordinator.
ER
ELVINA R.
8,5
/10
Reviewed 12 week(s) ago
I like it, it's close to everywhere but I think the breakfast is very simple...
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Accommodation's Reply
07 Jul 2025
Dear Elvina R, Thank you for taking the time to share your comments about your experience during your stay at Sotis Hotel Falatehan. The location of Sotis Hotel Falatehan which is located in the Blok M area is very close to shopping centers and public transportation (Transjakarta Busway, MRT, Damri Airport Soetta, and intercity shuttle buses), for a simple breakfast we have conveyed to make it more interesting. Once again, thank you very much for your comments, Mrs. Elvina, hopefully your next visit to Sotis Hotel Falatehan Jakarta will be as pleasant as the previous visit. Best regards, Muhamad Afandi. Front Office Coordinator
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N***a
Leisure
8,5
/10
Reviewed 12 week(s) ago
Strategic location near Blok M. Clean and tidy room. Hot water available. Wifi is very good. Very satisfied staying here
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Accommodation's Reply
07 Jul 2025
Dear N*a, Warm greetings from Sotis Hotel Falatehan Jakarta! Thank you for choosing Sotis Hotel Falatehan Jakarta as your preferred accommodation service, and we thank you for your comments about your experience during your stay at our hotel. We are pleased to hear that the facilities, comfort and services from all staff that we provide have met your expectations during your stay. We hope to welcome you again to stay at Sotis Hotel Falatehan Jakarta at a future time and opportunity. Best regards,. Muhamad Afandi. Front Office Coordinator
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N***a
8,5
/10
Reviewed 13 week(s) ago
The hotel staff is friendly. It's just that when checking out our room was not checked for completeness of facilities. On the first night we were given 1.5 liters of mineral water without being told beforehand that the water was charged, because we assumed the water was free as part of the facilities.
The food was delicious.
Generally clean, it's just that there was a lot of garbage scattered around the basement ramp, blocking the circulation into the basement.
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4 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Guest, Thank you for your review and feedback. We apologize for any inconvenience you experienced during your stay, particularly regarding the information regarding the paid mineral water on the 1.5th floor and the cleanliness of our hotel area. These matters are clearly not the standard of service we provide. Your feedback is very important and we have forwarded it to the relevant department for immediate follow-up and improvement. We will conduct a thorough check to ensure optimal comfort and cleanliness in the future. We greatly appreciate your attention and trust, and we hope to give you the opportunity to welcome you back with a much better stay experience. Sincerely, Muhamad Afandi, Front Office Coordinator
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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