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Star Hotel Pontianak
Hotels
Online Check-In Available
8,3
/10
Very Good
2.433 reviews
What Guests Say About Their Stay
Distance To City Center (12)
Room Space (12)
Staff Friendliness (10)
Accessibility (9)
Merlyn
8,5
/ 10
Clean room, nice hotel. Recommended.
Martin Rizky Prima
9,7
/ 10
Good service, good person, good system
Gde B. A.
9,0
/ 10
Nice and spacious room, great. Location on gajah mada street
Wahyu G.
9,7
/ 10
Strategic location, clean hotel, nice hospitality.
Rico Jayanto
9,7
/ 10
I think star hotel is a very nice hotel
In the Area
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Jl. Gajahmada No. 107-109, Pontianak Selatan, Pontianak, Kalimantan Barat, Indonesia, 70122
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Star Hotel Pontianak
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What's around Star Hotel Pontianak
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Jl. Gajahmada No. 107-109, Pontianak Selatan, Pontianak, Kalimantan Barat, Indonesia, 70122
Discover More About Star Hotel Pontianak
Location
Staying at Star Hotel Pontianak is a good choice when you are visiting South Pontianak.
About Star Hotel Pontianak
For you, travelers who wish to travel comfortably on a budget, Star Hotel Pontianak is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Star Hotel Pontianak provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Star Hotel Pontianak, a wonderful accommodation for your family holiday.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Star Hotel Pontianak.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Star Hotel Pontianak exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Star Hotel Pontianak is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Star Hotel Pontianak is the right place to stay.
All facilities in Star Hotel Pontianak
Bar, Cafe and Lounge
Functional Hall
Lobby
CleanAccommodation
Exterior
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Newspaper
- Porter
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
General
- AC
- Connecting rooms
- Family room
- Non-smoking room
- Smoking area
- Smoke-free
Food and Drinks
- Restaurant with AC
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
Nearby Facilities
- ATM/Banking
- Grocery
- Supermarket
Transportation
- Valet parking
Connectivity
- Free WiFi
Accessibilty
- In-room accessibility
Business Facilities
- Meeting facilities
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Star Hotel Pontianak
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 13:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Deposit
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 13:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Star Hotel Pontianak | 90 |
Number of floors in Star Hotel Pontianak | 7 |
Another facilities in Star Hotel Pontianak | Coffee/tea in lobby, Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Star Hotel Pontianak
What are available facilities at Star Hotel Pontianak?
There are top facilites at Star Hotel Pontianak such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Star Hotel Pontianak?
The standard check-in time at Star Hotel Pontianak is starting from From 14:00 while the latest check-out time is at Before 13:00
Does Star Hotel Pontianak provide breakfast?
Yes, Star Hotel Pontianak provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Star Hotel Pontianak
Traveloka (2.433)
8,3
Very Good
From 2.433 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,3
Meal
8,1
Location
8,6
Service and Facilites
8,3
People often mention about Star Hotel Pontianak
All
Staff Friendliness (9)
Hotel Area (7)
Distance to City Center (6)
Ambiance (6)
Room Space (5)
Bathroom (5)
Accessibility (4)
Check-in/out Time (4)
Bedroom (4)
Surroundings (3)
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Traveler Reviews Star Hotel Pontianak
Number of reviews per page
20
40
Customer reviews
F***a
Staycation
9,7
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly. The room is quite spacious and clean. Security is safe.
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G***t
Staycation
8,0
/10
Reviewed 4 week(s) ago
Can't sleep because very noisy.
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G***y
10,0
/10
Reviewed 8 week(s) ago
It was nice and enjoyable to stay there.
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y***i
10,0
/10
Reviewed 9 week(s) ago
The room is very nice, very comfortable to stay in.
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LS
Lenny S.
5,0
/10
Reviewed 13 week(s) ago
In the middle of the night someone pressed the hotel bell many times, and when I looked through the doorway there was no one there, in the middle of the night the hotel phone kept ringing and it really disturbed my rest, until I unplugged the phone cable, there were lots of mosquitoes in the room when I first entered
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Accommodation's Reply
26 Apr 2025
Previously we would like to thank you for choosing Star Hotel as your accommodation, we apologize for your inconvenience while you were at our place, we will improve the quality of service and maintain guest comfort while at our place, hope to see you again on your next trip.
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A***n
8,5
/10
Reviewed 14 week(s) ago
clean room, clean toilet, good lighting in the room. friendly staff, only the security rarely smiles when arranging vehicle parking 😄
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1 people find it helpful
Accommodation's Reply
26 Apr 2025
Previously, we would like to thank you for choosing Star Hotel as your travel accommodation, and thank you for the review that has been given, we will improve the quality of our service, and hope to see you again on your next trip.
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M***d
9,1
/10
Reviewed 24 week(s) ago
Disappointed because I can't cancel
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1 people find it helpful
E***k
8,5
/10
Reviewed 25 week(s) ago
Nice room and good service
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1 people find it helpful
R
Rahmadanti
Staycation
9,7
/10
Reviewed 25 week(s) ago
The food is highly recommended, everything is delicious
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A***s
Business
8,3
/10
Reviewed 34 week(s) ago
In the middle of the city, Gajah Mada Street, but the hallway to the room is dirty, the inside of the room is clean, the AC is leaking, I moved rooms once, the breakfast is good,
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1 people find it helpful
N***a
Staycation
10,0
/10
Reviewed 34 week(s) ago
I like the employees the most, especially the receptionist, they are very friendly.
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A***l
10,0
/10
Reviewed 37 week(s) ago
The service is very satisfying. Cleanliness is also maintained. Cool. Keep improving the best service.
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S***f
Staycation
8,8
/10
Reviewed 44 week(s) ago
The TV won't turn on, the WiFi keeps dropping out and the network is difficult, is it because the building next door is blocking it?
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Jap E. H. A. I.
Business
9,1
/10
Reviewed 49 week(s) ago
The staff is friendly and check in is also fast. The location is good. The room is also nice and clean and quite big. Only the TV channels are only a few and not interesting.
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1 people find it helpful
k***r
9,3
/10
Reviewed 64 week(s) ago
The room smelled of cigarette smoke even though I ordered a non-smoking room.
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1 people find it helpful
Jap E. H. A. I.
8,2
/10
Reviewed 66 week(s) ago
Saya dua kali dapat kamar yang kurang bagus. Sekali lubang pembuangan airnya sumbat dan yang terakhir AC nya ngak dingin sama sekali. Sudah saat nya peremajaan dan renovasi agar tidak tertinggal.
1 people find it helpful
YS
Yuni S. C.
9,7
/10
Reviewed 67 week(s) ago
Saya senang menginap di star hotel, bersih, semua petugas ramah, kamar lumayan besar, asyik bawa keluarga.
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FF
Fani F.
9,7
/10
Reviewed 77 week(s) ago
Kamar bersih dan lumayan luas.
1 people find it helpful
HW
Hendro W.
10,0
/10
Reviewed 80 week(s) ago
Hotelnya bersih, pelayanan ramah dan baik, dekat pusat kota.
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AM
Arif M.
8,5
/10
Reviewed 81 week(s) ago
Good comfortable and safe and quiet.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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