How many rooms are available at Sunlake Waterfront Resort & Convention Jakarta?

Sunlake Waterfront Resort & Convention Jakarta has 228 rooms in total.

Does Sunlake Waterfront Resort & Convention Jakarta have a swimming pool?

Yes, a swimming pool is available at Sunlake Waterfront Resort & Convention Jakarta.

What do past guests say about Sunlake Waterfront Resort & Convention Jakarta?

Sunlake Waterfront Resort & Convention Jakarta is well-known for its Room Comfort, Cleanliness, Location, as reviewed by verified Traveloka guests.

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Sunlake Waterfront Resort & Convention Jakarta

Name: Sunlake Waterfront Resort & Convention Jakarta
Address: Jl. Danau Permai Raya Blok C 1, Sunter, Kelapa Gading, Jakarta, Indonesia, 14350, Sunter, Tanjung Priok, Jakarta, Indonesia, 14350, Jl. Danau Permai Raya Blok C 1, Sunter, Kelapa Gading, Jakarta, Indonesia, 14350, Jakarta, 14350, Indonesia
Rating: 8.5

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8,5

/10

Very Good

13.672 reviews

What Guests Say About Their Stay

A***u

10,0

/ 10

The staff are all friendly, the breakfast is complete and delicious, the facilities for children are complete, and the rooms are spacious and comfortable. The best.

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nina a.

10,0

/ 10

The staff was very friendly. Thank you, Shinta, for the prompt check-in.

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Verified Traveler

9,7

/ 10

Front desk staff upgraded my room, and the room is amazing. I really like it.

Verified Traveler

10,0

/ 10

If you're looking for a kid-friendly hotel in the city, this one is great. The rooms are spacious, and there's plenty of indoor and outdoor play areas for kids. The food is delicious. I had a leaking AC, but the staff quickly fixed it. My kids were very happy staying here.

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Verified Traveler

10,0

/ 10

Spacious rooms. Ample and hassle-free parking. A wide selection of breakfast options. A well-equipped gym. A large swimming pool. There's a mini zoo for families with children.

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In the Area

See Map

Jl. Danau Permai Raya Blok C 1, Sunter, Kelapa Gading, Jakarta, Indonesia, 14350, Sunter, Tanjung Priok, Jakarta, Indonesia, 14350

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Olympic-Size Swimming Pool

Top picked by Family with children

Within walking distance to Tourist Attraction

note: hotel was previously named Sunlake Waterfront Resort & Convention Sunlake Waterfront Resort & Convention Jakarta is located in area / city Sunter. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Sunlake Waterfront Resort & Convention Jakarta

Jl. Danau Permai Raya Blok C 1, Sunter, Kelapa Gading, Jakarta, Indonesia, 14350, Sunter, Tanjung Priok, Jakarta, Indonesia, 14350

Discover More Places

Lobby Sunlake Waterfront Resort & Convention Jakarta

Discover More About Sunlake Waterfront Resort & Convention Jakarta

note: hotel was previously named Sunlake Waterfront Resort & Convention

Location
Sunlake Waterfront Resort & Convention Jakarta is located in area / city Sunter.

About Sunlake Waterfront Resort & Convention Jakarta

From business event to corporate gathering, Sunlake Waterfront Resort & Convention Jakarta provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Sunlake Waterfront Resort & Convention Jakarta is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Sunlake Waterfront Resort & Convention Jakarta, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sunlake Waterfront Resort & Convention Jakarta.

If you plan to have a long-term stay, staying at Sunlake Waterfront Resort & Convention Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Sunlake Waterfront Resort & Convention Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Are you a shopaholic? Staying at Sunlake Waterfront Resort & Convention Jakarta will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Sunlake Waterfront Resort & Convention Jakarta is suitable for you who value privacy during your stay.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sunlake Waterfront Resort & Convention Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sunlake Waterfront Resort & Convention Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sunlake Waterfront Resort & Convention Jakarta.

All facilities in Sunlake Waterfront Resort & Convention Jakarta

Bar, Cafe and Lounge

Entertainment Facility

Fitness Center

Functional Hall

Lobby

Hotel Services

Bellhop
Concierge
Money changer
Doorman
Early Check-in
Front desk
24-hour Receptionist
24-hour security
Late check-out
Laundry service
Luggage storage
Medical service
Multilingual staff
Newspaper in lobby
Newspaper
Porter
Tours
Wedding service

Food and Drinks

A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Cafe
Continental breakfast
Dining area
Poolside bar
Set menu dinner
Set menu lunch
Show cooking restaurant
Snacks
Snack bar
Vegetarian meal

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Kitchenette
Microwave
Minibar
Refrigerator
Separate shower and tub
Shower
TV

General

AC
Reception hall
Banquet
Connecting rooms
Family room
Heater
Swimming pool
Recreation room
Smoking area
Terrace

Business Facilities

Business center
Business facilities
Computer station
Conference hostess
Conference room
Meeting facilities
Photocopier
Printer
Projector
Business centre

Things to Do

Children play area
Entertainment for children
Garden
Massage
Outdoor pool
Pool sun loungers
Sauna
Spa

Public Facilities

Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Sports and Recreations

Billiard
Fishing
Game room
Horse riding
Outdoor tennis court
Table tennis
Waterskiing

Transportation

Area shuttle with surcharge
Parking with surcharge
Secure parking
Shopping center shuttle (surcharge)
Theme park shuttle (surcharge)
Valet parking (surcharge)

Accessibilty

Accessible bathroom
Accessible parking
In-room accessibility
Wheelchair accessible

Connectivity

Internation Call
LAN Internet (surcharge)
WiFi (surcharge)

Shuttle Service

Airport transfer (surcharge)
Train station pickup
Airport transfer

Family-friendly Facilities

Kids club
Children pool

Nearby Facilities

Gift shop

Accommodation Policy & General Information in Sunlake Waterfront Resort & Convention Jakarta

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sunlake Waterfront Resort & Convention Jakarta	228
Number of floors in Sunlake Waterfront Resort & Convention Jakarta	8
Another facilities in Sunlake Waterfront Resort & Convention Jakarta	Bellhop, Concierge, Money changer, Doorman, Early Check-in

Frequently asked question in Sunlake Waterfront Resort & Convention Jakarta

What are available facilities at Sunlake Waterfront Resort & Convention Jakarta?

There are top facilites at Sunlake Waterfront Resort & Convention Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Sunlake Waterfront Resort & Convention Jakarta?

The standard check-in time at Sunlake Waterfront Resort & Convention Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Sunlake Waterfront Resort & Convention Jakarta provide breakfast?

Yes, Sunlake Waterfront Resort & Convention Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Sunlake Waterfront Resort & Convention Jakarta?

Sunlake Waterfront Resort & Convention Jakarta is a 5.0-star hotel.

How many floors does Sunlake Waterfront Resort & Convention Jakarta have?

Sunlake Waterfront Resort & Convention Jakarta has 8 floors.

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More Reviews from Other Guests in Sunlake Waterfront Resort & Convention Jakarta

Overall Ratings & Reviews Sunlake Waterfront Resort & Convention Jakarta

Traveloka (13.510)

Other sources (162)

8,6

Very Good

From 13.510 reviews

Provided by travelers on

Cleanliness

8,8

Room Comfort

8,9

Meal

8,4

Location

8,7

Service and Facilites

8,6

People often mention about Sunlake Waterfront Resort & Convention Jakarta

All

Staff Friendliness (343)

Room Space (343)

Family Friendly (321)

Variety (302)

Bedroom (294)

Taste (292)

Ambiance (279)

Hotel Area (272)

Bathroom (268)

Accessibility (245)

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Traveler Reviews Sunlake Waterfront Resort & Convention Jakarta

Number of reviews per page

Customer reviews

D***i

10,0

/10

Reviewed 7 day(s) ago

Very impressive, thank you for the service.

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Accommodation's Reply

18 Sep 2026

Dear Mr. and Mrs. D*i, Sincerely yours from Sunlake Waterfront Resort and Convention Jakarta. Thank you for your positive review through Traveloka Review. We strive to always provide the best service to all our guests and look forward to welcoming you back soon. Sincerely, Abu Bakar Al Qindi, General Manager

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Yamin

9,4

/10

Reviewed 7 day(s) ago

Friendly staff, good children's play facilities.

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Accommodation's Reply

16 Sep 2026

Dear Mr. Yamin, This is a brief message from Sunlake Waterfront Resort & Convention Jakarta. Thank you for giving our hotel an excellent rating and for staying with us. We are delighted to hear that our friendly staff and excellent facilities for our children met your expectations. We hope you and your family will visit us again soon. Sincerely, Abu Bakar Al Kindi, General Manager

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D***i

Staycation

9,1

/10

Reviewed 2 week(s) ago

The room is good and comfortable, even though the hotel is old, it is still comfortable.

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Accommodation's Reply

14 Sep 2026

Dear Mr./Ms. D*i, Greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for taking the time to write a positive review about our comfortable facilities and sharing your experience staying at Sunlake Waterfront Resort and Convention Jakarta. Thank you again for your review, and we hope to welcome you back again soon. Sincerely, Abu Bakar Al Qindi, General Manager

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Ellyawati

8,8

/10

Reviewed 2 week(s) ago

The service is great. But there is a lack of maintenance. Many things that are broken in the room are not repaired. The cupboard has loose nuts.. the table is wobbly in the restaurant, the ornamental plants are dry on the restaurant dining table (smoking area). The refrigerator looks very old and is not suitable for the Royal Suite room. Audit & control for housekeeping maintenance must be improved. It's a shame that the hotel is nice...over time it can reduce customer satisfaction just because of trivial things like the above.

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Accommodation's Reply

14 Sep 2026

Dear Mr. Ellyawati, From Sunlake Waterfront Resort & Convention Jakarta, we respectfully thank you for choosing our hotel as your accommodation and for your valuable feedback. We apologize for any shortcomings that did not meet your expectations. We will use this feedback to improve and develop our services in the future. We hope to have the opportunity to serve you better in the future. Sincerely, Abu Bakar Al Kindi, General Manager

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Oon S.

Staycation

9,7

/10

Reviewed 3 week(s) ago

On Sundays, the pool is too crowded. I'll try staying there again next time, God willing.

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Accommodation's Reply

03 Sep 2026

Dear Mr./Ms. Oun S., Greetings from Sunlake Waterfront Resort & Convention Jakarta. Thank you for taking the time to write a positive review about our facilities and sharing your experience staying at Sunlake Waterfront Resort & Convention Jakarta. Thank you again for your review, and we hope to welcome you back again soon. Sincerely, Abu Bakar Al Kindi, General Manager

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A***u

Leisure

10,0

/10

Reviewed 3 week(s) ago

The staff are all friendly, the breakfast is complete and delicious, the facilities for children are complete, and the rooms are spacious and comfortable. The best.

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1 people find it helpful

Accommodation's Reply

03 Sep 2026

Dear Mr./Ms. A*u, This is a brief message from Sunlake Waterfront Resort & Convention Jakarta. Thank you for giving our hotel an excellent rating and for staying with us. We are delighted to hear that our friendly staff, delicious breakfast menu, and excellent facilities for children met your expectations. We hope you and your family will visit us again soon. Sincerely, Abu Bakar Al Qindi, General Manager

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M***a

8,0

/10

Reviewed 3 week(s) ago

This is my family and I've stayed here for the fourth time. Firstly, it's convenient because there's a family room for me, as I have two children, so we don't have to share separate rooms and can gather and spend time together. Secondly, it's a great option for a city staycation when we have a short vacation. The hotel is comfortable, the kids are happy, and the parents are happy too. Thank you Sunlake for providing a free slice of cake for my son's birthday. We'll definitely be back.

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Accommodation's Reply

01 Sep 2026

Dear M*a, Thank you for always choosing to stay at Sunlake Waterfront Resort and Convention Jakarta with your beloved family, and thank you for taking the time to share your experience on Traveloka Review. Thank you for writing such a positive review about your stay at Sunlake Waterfront Resort & Convention Jakarta. We are delighted to hear that you were satisfied with the comprehensive facilities we provide for families, especially for children, as well as the service from our team in providing a complimentary birthday cake for your child as expected. We hope to welcome you and your beloved family back again on your next visit and provide you with an even more memorable stay. Sincerely, Abu Bakar Al Kindi, General Manager

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Judi S.

Staycation

10,0

/10

Reviewed 4 week(s) ago

The hotel from the time I didn't have children until now is still okay, even though it's been decades.

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Accommodation's Reply

28 Aug 2026

Dear Ms. Judy S., Greetings from Sunlake Waterfront Resort & Convention Jakarta. Thank you for taking the time to write a positive review about our facilities and sharing your experience staying at Sunlake Waterfront Resort & Convention Jakarta. Thank you again for your review, and we hope to welcome you back again soon. Sincerely, Abu Bakar Al Kindi, General Manager

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Imam F.

10,0

/10

Reviewed 4 week(s) ago

Kid-friendly, suitable for those who bring children.

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Accommodation's Reply

31 Aug 2026

Dear Mr. Imam F., This is a brief message from Sunlake Waterfront Resort & Convention Jakarta. Thank you for your excellent rating of our hotel and for staying with us. We are delighted to hear that our children's facilities met your expectations. We hope to welcome you back again soon. Sincerely, Abu Bakar Al Kindi, General Manager

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Ocha P.

10,0

/10

Reviewed 5 week(s) ago

The staff were very friendly, the hotel room was clean, and the bathroom was clean. I was very satisfied with my stay at this hotel.

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Accommodation's Reply

27 Aug 2026

Dear Mr. Ocha P., Greetings from Sunlake Waterfront Resort & Convention Jakarta. Thank you for taking the time to write a positive review about our friendly staff, comfortable facilities, and your stay at Sunlake Waterfront Resort & Convention Jakarta. Thank you again for your review, and we hope to welcome you back again soon. Sincerely, Abu Bakar Al Kindi, General Manager

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Sukesih T. T.

9,7

/10

Reviewed 5 week(s) ago

I stay here quite often with my family. The rooms are spacious, comfortable, and clean. There's also a playground for kids and a swimming pool. There are also plenty of food options around the hotel. Overall, it's great, but I personally find the breakfast a bit underwhelming 😁🙏, but it's still okay for me.

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Accommodation's Reply

20 Aug 2026

Dear Mr. Sukesih T.T., Thank you for consistently choosing Sunlake Waterfront Resort & Convention Jakarta as your family vacation destination. We are delighted to read your comments regarding our comprehensive and comfortable family-friendly facilities and delicious menu. We hope to continue providing the best possible service to all our guests and look forward to welcoming you back soon. Sincerely, Abu Bakar Al Kindi, General Manager

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V***S

Staycation

9,4

/10

Reviewed 5 week(s) ago

The staff was very friendly and helpful. However, we were told that check-out was at 12:30 PM and had to be done in the lobby, even though we had been told to check out at 1:30 PM during booking.

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1 people find it helpful

Accommodation's Reply

20 Aug 2026

Dear Mr./Ms. V*S, This is a brief message from Sunlake Waterfront Resort & Convention Jakarta. Thank you for choosing our hotel as your accommodation and for your valuable feedback. We apologize if anything did not meet your expectations. We will use this feedback to improve and develop our services in the future. We hope to have the opportunity to serve you better in the future. Sincerely, Abu Bakar Al Kindi, General Manager

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Rossy

Staycation

10,0

/10

Reviewed 5 week(s) ago

It's definitely worth it for those with families looking to stay at a hotel. Sunlake Waterfront Resort is the best. The service is excellent, and the breakfast is quite varied and suits my taste. The kids had a great time here.

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2 people find it helpful

Accommodation's Reply

20 Aug 2026

Dear Mr. Rossi M., This is a brief message from Sunlake Waterfront Resort & Convention Jakarta. Thank you for your excellent rating of our hotel and for staying with us. We are delighted to hear that our family-friendly facilities, excellent service, and diverse menu met your expectations. We hope you and your family will visit us again soon. Sincerely, Abu Bakar Al Kindi, General Manager

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zainudin

Staycation

10,0

/10

Reviewed 5 week(s) ago

Effective and very enjoyable

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1 people find it helpful

Accommodation's Reply

19 Aug 2026

Dear Mr. Zainudin, Sincerely yours from Sunlake Waterfront Resort & Convention Jakarta. Thank you for your excellent review through Traveloka Review. We hope to continue providing the best facilities and services to all our guests, and we look forward to welcoming you back soon. Sincerely, Abu Bakar Al Kindi, General Manager

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nina a.

10,0

/10

Reviewed 5 week(s) ago

The staff was very friendly. Thank you, Shinta, for the prompt check-in.

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Accommodation's Reply

20 Aug 2026

Dear Ms. Nina A., Sincerely yours from Sunlake Waterfront Resort & Convention Jakarta. Thank you for your excellent review through Traveloka Review. We hope our staff provided the best service to all guests, especially Mr. Shinta, who was very kind and friendly. We look forward to welcoming you back soon. Sincerely, Abu Bakar Al Kindi, General Manager

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R***n

10,0

/10

Reviewed 5 week(s) ago

The most special child-friendly hotel in Jakarta.

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Accommodation's Reply

19 Aug 2026

Dear Mr. R*n, Greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for taking the time to write a positive review about our child-friendly facilities and sharing your experience staying at Sunlake Waterfront Resort and Convention Jakarta. Thank you so much for your review, and we hope to welcome you back again soon. Sincerely, Abu Bakar Al Qindi, General Manager

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Umi s. R.

10,0

/10

Reviewed 5 week(s) ago

Kak Wulan's staff is very friendly and the facilities are complete.

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Accommodation's Reply

19 Aug 2026

Dear Mr. Umi S.R., This is a message from Sunlake Waterfront Resort & Convention Jakarta. Thank you for your wonderful review through Traveloka Review. We were delighted to read your review, which showed your appreciation for our comprehensive facilities and the friendly service of our staff, especially Mr. Wulan. We hope that we can always provide the best facilities and services to all our guests, and we look forward to welcoming you back soon. Sincerely, Abu Bakar Al Kindi, General Manager

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E***t

Staycation

10,0

/10

Reviewed 6 week(s) ago

Always be the nicest place for my family.

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Accommodation's Reply

19 Aug 2026

Dear Mr/Mrs. E***t, We are happy that you took the time to review Sunlake Waterfront Resort & Convention Jakarta. Your feedback is valuable for us to keep improving our best service. Wish to host you again in Sunlake Waterfront Resort and Convention Jakarta for another pleasant stay. Sincerely, Abu Bakar Al Qindi General Manager

r***h

Staycation

9,1

/10

Reviewed 6 week(s) ago

The staff is friendly, the hotel is clean, and very comfortable for a large family. The food is also delicious. The only thing missing is a water dispenser in the hallway—it's great for refilling drinks, hehehehe.

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1 people find it helpful

Accommodation's Reply

13 Aug 2026

Dear Mr./Ms. r*h, This is a brief message from Sunlake Waterfront Resort & Convention Jakarta. Thank you for your excellent review of our hotel and for staying with us. We are delighted to hear that our friendly staff, comfortable facilities, and delicious food met your expectations. We hope to welcome you back again soon. Sincerely, Abu Bakar Al Kindi, General Manager

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D***n

9,7

/10

Reviewed 6 week(s) ago

It's perfect for families, especially those with lots of children. It has a mini zoo and a large swimming pool.

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Accommodation's Reply

12 Aug 2026

Dear D*n, Thank you for choosing Sunlake Waterfront Jakarta Resort & Convention Center as your family vacation destination. We are delighted to receive your positive feedback regarding our various facilities for families and children. We will continue to strive to provide the best facilities for all our guests. We look forward to seeing you again. Thank you. Sincerely, Abu Bakar Al-Kindi, General Manager

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Functional Hall 4 Sunlake Waterfront Resort & Convention Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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