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Sunlake Waterfront Resort & Convention Jakarta
Hotels
Preferred Partner Plus
8,6
/10
Very Good
11.285 reviews
What Guests Say About Their Stay
Room Space (289)
Staff Friendliness (284)
Family Friendly (257)
Bedroom (242)
Ronald
10,0
/ 10
It's been a long time since I stayed at Sunlake again... What a lovely hotel, food, and service. Never change... Well done, guys.
A***g
10,0
/ 10
I would like to compliment the gym room as it was good. Majapahit era, maybe, but still useful and works fine. They got bench, lats pulldown, leg press, smith machine, dumbbells, cables, and enough cardio machines.
Food was fantastic, lots of choice and variety. Really love the pastry and coffee.
Anthony J. D.
9,4
/ 10
Staff very professional, always ready to help, good local knowledge, and friendly.
Firli A. E.
10,0
/ 10
It was my second time stay in this hotel, the hotel is awesome like usual. The room is big, clean, fast wifi, good food, nice air con, they clean the bedroom very fast and really well. The staff also really friendly and helpful! thank you for the hospitality!
Donny M. H.
10,0
/ 10
Best 5 stars hotel recommended for family vacation, near mall of indonesia and artha gading mall. Also near dufan ancol theme park famous in jakarta city, olympic size swimming pool with sauna room
In the Area
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Jl. Danau Permai Raya Blok C 1, Sunter, Kelapa Gading, Jakarta, Indonesia, 14350, Sunter, Tanjung Priok, Jakarta, Indonesia, 14350
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Olympic-Size Swimming Pool
Top picked by Family with children
+2 more
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Available Room Types in Sunlake Waterfront Resort & Convention Jakarta
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What's around Sunlake Waterfront Resort & Convention Jakarta
Jl. Danau Permai Raya Blok C 1, Sunter, Kelapa Gading, Jakarta, Indonesia, 14350, Sunter, Tanjung Priok, Jakarta, Indonesia, 14350
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Discover More About Sunlake Waterfront Resort & Convention Jakarta
Location
Sunlake Waterfront Resort & Convention Jakarta is located in area / city Sunter.
About Sunlake Waterfront Resort & Convention Jakarta
From business event to corporate gathering, Sunlake Waterfront Resort & Convention Jakarta provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Sunlake Waterfront Resort & Convention Jakarta is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Sunlake Waterfront Resort & Convention Jakarta, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sunlake Waterfront Resort & Convention Jakarta.
If you plan to have a long-term stay, staying at Sunlake Waterfront Resort & Convention Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Sunlake Waterfront Resort & Convention Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Are you a shopaholic? Staying at Sunlake Waterfront Resort & Convention Jakarta will surely spoil you for numerous shopping centers nearby.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Sunlake Waterfront Resort & Convention Jakarta is suitable for you who value privacy during your stay.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sunlake Waterfront Resort & Convention Jakarta exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Sunlake Waterfront Resort & Convention Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Sunlake Waterfront Resort & Convention Jakarta.
All facilities in Sunlake Waterfront Resort & Convention Jakarta
Entertainment Facility
Fitness Center
Functional Hall
Lobby
Exterior
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Poolside bar
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snacks
- Snack bar
- Vegetarian meal
Hotel Services
- Bellhop
- Concierge
- Money changer
- Doorman
- Early Check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Recreation room
- Smoking area
- Terrace
Things to Do
- Children play area
- Entertainment for children
- Fitness center
- Garden
- Massage
- Outdoor facilities
- Outdoor pool
- Outdoor pool
- Pool sun loungers
- Sauna
- Spa
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
- Business centre
Sports and Recreations
- Billiard
- Fishing
- Fitness center
- Game room
- Horse riding
- Outdoor tennis court
- Sport courts
- Table tennis
- Tennis
- Waterskiing
Transportation
- Airport transfer
- Area shuttle with surcharge
- Parking with surcharge
- Secure parking
- Shopping center shuttle (surcharge)
- Theme park shuttle (surcharge)
- Valet parking
- Valet parking (surcharge)
Accessibilty
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- In-room accessibility
- Wheelchair accessible
Connectivity
- INTERNATIONAL_CALL
- LAN Internet
- LAN Internet (surcharge)
- Free WiFi
- WiFi (surcharge)
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
- Airport transfer
Family-friendly Facilities
- Kids club
- Children pool
Nearby Facilities
- Gift shop
- Shops
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Sunlake Waterfront Resort & Convention Jakarta
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sunlake Waterfront Resort & Convention Jakarta | 228 |
Number of floors in Sunlake Waterfront Resort & Convention Jakarta | 8 |
Another facilities in Sunlake Waterfront Resort & Convention Jakarta | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked question in Sunlake Waterfront Resort & Convention Jakarta
What are available facilities at Sunlake Waterfront Resort & Convention Jakarta?
There are top facilites at Sunlake Waterfront Resort & Convention Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunlake Waterfront Resort & Convention Jakarta?
The standard check-in time at Sunlake Waterfront Resort & Convention Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sunlake Waterfront Resort & Convention Jakarta provide breakfast?
Yes, Sunlake Waterfront Resort & Convention Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sunlake Waterfront Resort & Convention Jakarta?
Sunlake Waterfront Resort & Convention Jakarta is a 5.0-star hotel.
How many floors does Sunlake Waterfront Resort & Convention Jakarta have?
Sunlake Waterfront Resort & Convention Jakarta has 8 floors.
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More Reviews from Other Guests in Sunlake Waterfront Resort & Convention Jakarta
Traveloka (11.141)
Other sources (144)
8,6
Very Good
From 11.141 reviews
Provided by travelers on
Cleanliness
8,8
Room Comfort
8,8
Meal
8,4
Location
8,7
Service and Facilites
8,6
People often mention about Sunlake Waterfront Resort & Convention Jakarta
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Nhân viên thân thiện (197)
Không gian phòng (195)
Hợp cho gia đình (172)
Đa dạng (168)
Phòng ngủ (165)
Hương vị (164)
Khu vực chung (157)
Không khí (156)
Phòng tắm (150)
Đường đi (145)
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Traveler Reviews Sunlake Waterfront Resort & Convention Jakarta
Number of reviews per page
20
40
Customer reviews
R
Ronald
Staycation
10,0
/10
Reviewed 3 day(s) ago
It's been a long time since I stayed at Sunlake again... What a lovely hotel, food, and service. Never change... Well done, guys.
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Accommodation's Reply
22 Sep 2025
Dear Mr. Ronald,
Warmest Greetings from Sunlake Waterfront Resort and Convention Jakarta.
We are happy that you took the time to review Sunlake Waterfront Resort & Convention Jakarta.
Wish to host you again in Sunlake Waterfront Resort and Convention for another pleasant stay.
Sincerely,
Abu Bakar Al Qindi
General Manager
Y***n
9,7
/10
Reviewed 4 day(s) ago
Friendly hotel staff and spacious rooms.
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Accommodation's Reply
20 Sep 2025
Dear Mr./Ms. Y*n, Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for your excellent review through Traveloka Review. We hope to continue providing the best facilities and services to all our guests, and we look forward to welcoming you back soon. Warmest regards, Abu Bakar Al Qindi, General Manager.
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Verified Traveler
10,0
/10
Reviewed 6 day(s) ago
It was very pleasant, the room was spacious, there were lots of people selling things around the hotel, the breakfast had a lot of variety, and the staff were friendly.
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Accommodation's Reply
20 Sep 2025
Dear Sir/Madam, Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for your excellent rating of our hotel, Sunlake Waterfront Resort and Convention Jakarta, and thank you for staying with us. We are delighted to know that our facilities, varied breakfast menu, and service met your expectations. We hope you will come back soon. Warmest regards, Abu Bakar Al Qindi, General Manager.
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n***y
Staycation
10,0
/10
Reviewed 1 week(s) ago
Friendly staff, welcome drink and cake, complete facilities, very kids friendly.
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Accommodation's Reply
20 Sep 2025
Dear Mr/Ms n*y, Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for your excellent review through Traveloka Review. We are very pleased to read your review, which shows your satisfaction with our facilities and services. We hope to always provide the best facilities and services to all our guests, and we look forward to welcoming you back soon. Warmest regards, Abu Bakar Al Qindi, General Manager.
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Y***y
9,4
/10
Reviewed 1 week(s) ago
The swimming pool is also okay... the kids love it
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Accommodation's Reply
20 Sep 2025
Dear Mr./Ms. Y*y, Warmest greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for taking the time to provide a positive review of our facilities and share your experience while staying at Sunlake Waterfront Resort and Convention Jakarta. Once again, thank you very much for your review, and we look forward to welcoming you back soon. Warmest regards, Abu Bakar Al Qindi, General Manager.
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A***g
Staycation
10,0
/10
Reviewed 1 week(s) ago
I would like to compliment the gym room as it was good. Majapahit era, maybe, but still useful and works fine. They got bench, lats pulldown, leg press, smith machine, dumbbells, cables, and enough cardio machines.
Food was fantastic, lots of choice and variety. Really love the pastry and coffee.
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Accommodation's Reply
20 Sep 2025
Dear Mr/Mrs A***g,
Thank you for choosing Sunlake Waterfront Resort and Convention Jakarta and taking the time to tell us your experience during your stay at Sunlake Waterfront Resort and Convention Jakarta.
It is a pleasure for us to hear that you enjoyed our facilities, food and the hospitality from our team.
We look forward to welcome you back on your next visit.
Sincerely,
Abu Bakar Al Qindi
General Manager
m***d
5,4
/10
Reviewed 1 week(s) ago
Saya tidak merekomendasikan hotel ini attitude karyawan di resto yg menyetop dan melarang tamu breakfast dengan alasan pake sendal hotel takut kepleset gak sopan dan buat malu tamu hotel
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Accommodation's Reply
20 Sep 2025
Dear Mr/Ms m*d, Warm greetings from Sunlake Waterfront Resort & Convention Jakarta. Thank you for taking the time to share your experience during your stay at Sunlake Waterfront Resort & Convention Jakarta. We are very happy to know that you had a pleasant experience with us, especially with our facilities. Regarding your review about our service at the restaurant, we apologize as we do this for the safety and comfort of our guests. We guarantee that it will not happen again, so we can provide you with a better stay experience. Warm regards, Abu Bakar Al Qindi. General Manager.
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endang
Staycation
10,0
/10
Reviewed 1 week(s) ago
the best staff all departement
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Accommodation's Reply
16 Sep 2025
Dear Ms. Endang C., Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for your kind review through Traveloka Review. We hope to continue providing the best service to all our guests, and we look forward to welcoming Ms. Endang back soon. Warmest regards, Abu Bakar Al Qindi, General Manager.
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S***a
10,0
/10
Reviewed 1 week(s) ago
The room is spacious and very comfortable,
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Accommodation's Reply
16 Sep 2025
Dear Mr./Ms. S*a, Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for your excellent review through Traveloka Review. We are delighted to read that you are pleased with our facilities and services. We hope to continue providing the best service to all our guests, and we look forward to welcoming you back soon. Warmest regards, Abu Bakar Al Qindi, General Manager.
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D***i
10,0
/10
Reviewed 2 week(s) ago
My experience staying here, the staff is friendly, the process is fast, the food is all delicious and varied, the room is clean and smells good, I really like it, I would regret not coming here.
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Accommodation's Reply
11 Sep 2025
Dear Mr./Ms. D*i, Thank you for choosing to stay at Sunlake Waterfront Resort and Convention Jakarta and for giving us a positive and pleasant review. We are very pleased to read your review and are encouraged by your overall assessment of our facilities and services. Your recognition in all aspects will inspire the entire team to continue to prioritize the spirit of customer service, to meet and continue to exceed guest expectations. We sincerely look forward to the opportunity to serve you again in the near future. Warmest Regards, Abu Bakar Al Qindi. General Manager.
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D***i
Staycation
10,0
/10
Reviewed 2 week(s) ago
This is my umpteenth staycation here, and all the facilities are excellent. Highly recommended, you won't regret staying here. The staff is friendly, the food is varied and delicious, and it's comfortable. Overall, everything is great.
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Accommodation's Reply
16 Sep 2025
Dear Mr./Ms. D*i, Thank you for choosing to stay at Sunlake Waterfront Resort and Convention Jakarta and for giving us a positive and pleasant review. We are very pleased to read your review and are encouraged by your overall assessment of our facilities and services. Your recognition in all aspects will inspire the entire team to continue to prioritize the spirit of customer service, to meet and continue to exceed guest expectations. We sincerely look forward to the opportunity to serve you again in the near future. Warmest Regards, Abu Bakar Al Qindi. General Manager.
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F***a
10,0
/10
Reviewed 2 week(s) ago
friendly hotel staff, comfortable rooms
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Accommodation's Reply
11 Sep 2025
Dear Mr./Ms. F*a, Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for your excellent review through Traveloka Review. We are delighted to read that you are pleased with our facilities and services. We hope to continue providing the best service to all our guests, and we look forward to welcoming you back soon. Warmest regards, Abu Bakar Al Qindi, General Manager.
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H***i
9,7
/10
Reviewed 2 week(s) ago
Stayed for 3 nights, still the same as before, it was really fun to spend a long weekend with the family, the best anyway 👍
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Accommodation's Reply
11 Sep 2025
Dear Mr./Ms. H*i, Warmest greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for taking the time to provide a positive review of our facilities and services, and for sharing your experience while staying at Sunlake Waterfront Resort and Convention Jakarta. Thank you again for your review, and we look forward to welcoming you back soon. Warmest regards, Abu Bakar Al Qindi, General Manager.
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Kahfi
Staycation
6,3
/10
Reviewed 2 week(s) ago
The breakfast was incomplete. Food was slowly refilled. There was no American food, but instead, there were plenty of Indonesian dishes. It was a disappointment.
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Accommodation's Reply
10 Sep 2025
Dear Mr. Kahfi S., Warm greetings from Sunlake Waterfront Resort & Convention Jakarta. Thank you for choosing our hotel as your place to stay and thank you also for the positive feedback you have given us. We apologize for some things that did not meet your expectations. We will use this as a good evaluation for us going forward. We hope to be given the opportunity to serve you better in the future. Warm regards, Abu Bakar Al Qindi. General Manager.
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R***u
Staycation
10,0
/10
Reviewed 2 week(s) ago
Day 1 when I arrived I was very happy to be greeted by the officer, I forgot his name because it was a hassle with the kids, when I got to the room I was also immediately happy, but it turned out that the soap and shampoo were mixed with water, it looked different from the second day because when it was refilled. It turned out that we were also upgraded, thank you very much to Sunlake 🥰 Decided to extend my stay at Sunlake because it was very comfortable, but on the second day there were several amenities that were not refilled, some asked for refills after being asked so it was really sad on the second day to be bothered like that even though the expectation was that when I returned the room was already refilled, I had to ask the housekeeping first. There were tears and stains on the blanket that needed to be renewed. for breakfast, it was okay, everything was delicious, the pastry was delicious, everything was so addictive. but thank you Sunlake for granting the request. I will come back to Sunlake for the next celebration. 💕
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Accommodation's Reply
12 Sep 2025
Dear Mrs. R*u, Warm greetings from Sunlake Waterfront Resort & Convention Jakarta. Thank you for choosing our hotel as your place to stay and thank you also for the positive feedback you have given us. We apologize for some things that did not meet your expectations. We will use this as a good evaluation for us going forward. We hope to be given the opportunity to serve the Queen Mother and her family even better in the future. Warm regards, Abu Bakar Al Qindi, General Manager.
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RA
Ratu A. U. S.
Staycation
9,4
/10
Reviewed 2 week(s) ago
Decided to extend my stay at Sunlake because it was very comfortable but on the second day there were some Amenities that were not refilled some asked for refills after being asked so sadd really on the second day being bothered like that even though the expectation was that when I returned the room was already refilled but I had to ask the housekeeping first. There were tears and stains on the blanket that needed to be renewed. for breakfast it was okay everything was delicious the one who asked for the pastry was delicious all of them were so addicted. but thank you Sunlake for granting my request. All the staff were very friendly the only thing lacking was during breakfast there was 1 staff who liked to suddenly take the plate on the table surprised me haha but it was okay maybe because I was tired. 💕
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Accommodation's Reply
12 Sep 2025
Dear Mrs. Queen A. U. S., Warmest greetings from Sunlake Waterfront Resort & Convention Jakarta. Thank you for taking the time to share your experience during your stay at Sunlake Waterfront Resort & Convention Jakarta. We are very happy to know that you had a pleasant experience with us, especially with our facilities and services. Regarding your review about the completeness of the room, we will check and follow up. We guarantee that it will not happen again, so that we can provide you with a better stay experience. Warmest regards, Abu Bakar Al Qindi. General Manager.
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YK
Yudi K.
Leisure
10,0
/10
Reviewed 2 week(s) ago
The hotel staff was friendly, and the rooms were very spacious, making them feel comfortable. The food was also varied.
Unfortunately, the rooms weren't very soundproof. If there was noise from the hallway, you could still hear sounds from upstairs.
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Accommodation's Reply
11 Sep 2025
Dear Mr. Yudi, Warmest greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for your excellent rating of our hotel, Sunlake Waterfront Resort and Convention Jakarta, and thank you for staying with us. We are delighted to know that our comfortable facilities, varied food, and friendly staff met your expectations. We hope you and your beloved family will come back soon. Warmest regards, Abu Bakar Al Qindi, General Manager.
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Ahmad F.
Staycation
10,0
/10
Reviewed 2 week(s) ago
My first stay at Sunlake Sunter was very memorable and interesting, friendly staff, large rooms with balconies, delicious breakfast with lots of variety, swimming pool and lots of gym areas, and other sports and also lots of play areas for children and there is a mini zoo, next time I will stay here again, thank you Sunlake Sunter Hotel and Traveloka
Read More
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+5
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Accommodation's Reply
10 Sep 2025
Dear Mr. Ahmad F., Thank you for choosing to stay at Sunlake Waterfront Resort and Convention Jakarta and for leaving us such a positive and pleasant review. We are very pleased to read your review and are encouraged by your assessment of our facilities and overall service. Your recognition of us in all aspects will inspire the entire team to continue to uphold the spirit of customer service, to meet and exceed our guests' expectations. We sincerely look forward to serving you again in the near future. Best regards, Abu Bakar Al Qindi, General Manager.
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T***a
8,5
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the rooms are comfortable and the food is delicious. Thanks
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Accommodation's Reply
10 Sep 2025
Dear Mr./Ms. T*a, Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for your excellent review through Traveloka Review. We are very pleased to read that you are pleased with our facilities and services. We hope that we can always provide the best facilities and services to all our guests, and we look forward to welcoming you back soon. Warmest regards, Abu Bakar Al Qindi, General Manager.
See original
s***e
10,0
/10
Reviewed 2 week(s) ago
Easy access. Friendly service. If there's a promotion, I'd come back here again.
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Accommodation's Reply
11 Sep 2025
Dear Mr./Ms. s*e, Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for your excellent review through Traveloka Review. We hope to continue providing the best service to all our guests, and we look forward to welcoming you back soon. Warmest regards, Abu Bakar Al Qindi, General Manager.
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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