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Sunlake Waterfront Resort & Convention Jakarta
Hotels
Preferred Partner Plus
8,6
/10
Very Good
11.318 reviews
What Guests Say About Their Stay
Room Space (307)
Staff Friendliness (300)
Family Friendly (272)
Bedroom (258)
Rina M.
8,8
/ 10
The experience staying at the hotel was very good. I really liked the service—very friendly, fast, and excellent. Thank you, please keep up this kind of service.
Ronald
10,0
/ 10
Well done, guys... Really appreciate it for all your team service, never change, always feel great... Starting check-in till check-out, feels like our second home once we are stay at Sunlake Hotel. See you at our next staycation.
Ronald
10,0
/ 10
It's been a long time since I stayed at Sunlake again... What a lovely hotel, food, and service. Never change... Well done, guys.
A***g
10,0
/ 10
I would like to compliment the gym room as it was good. Majapahit era, maybe, but still useful and works fine. They got bench, lats pulldown, leg press, smith machine, dumbbells, cables, and enough cardio machines.
Food was fantastic, lots of choice and variety. Really love the pastry and coffee.
Anthony J. D.
9,4
/ 10
Staff very professional, always ready to help, good local knowledge, and friendly.
In the Area
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Jl. Danau Permai Raya Blok C 1, Sunter, Kelapa Gading, Jakarta, Indonesia, 14350, Sunter, Tanjung Priok, Jakarta, Indonesia, 14350
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Olympic-Size Swimming Pool
Top picked by Family with children
+2 more
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Available Room Types in Sunlake Waterfront Resort & Convention Jakarta
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What's around Sunlake Waterfront Resort & Convention Jakarta
Jl. Danau Permai Raya Blok C 1, Sunter, Kelapa Gading, Jakarta, Indonesia, 14350, Sunter, Tanjung Priok, Jakarta, Indonesia, 14350
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Discover More About Sunlake Waterfront Resort & Convention Jakarta
note: hotel was previously named Sunlake Waterfront Resort and Convention
Location
Sunlake Waterfront Resort & Convention Jakarta is located in area / city Sunter.
About Sunlake Waterfront Resort & Convention Jakarta
From business event to corporate gathering, Sunlake Waterfront Resort & Convention Jakarta provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Sunlake Waterfront Resort & Convention Jakarta is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Sunlake Waterfront Resort & Convention Jakarta, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sunlake Waterfront Resort & Convention Jakarta.
If you plan to have a long-term stay, staying at Sunlake Waterfront Resort & Convention Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Sunlake Waterfront Resort & Convention Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Are you a shopaholic? Staying at Sunlake Waterfront Resort & Convention Jakarta will surely spoil you for numerous shopping centers nearby.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Sunlake Waterfront Resort & Convention Jakarta is suitable for you who value privacy during your stay.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sunlake Waterfront Resort & Convention Jakarta exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Sunlake Waterfront Resort & Convention Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Sunlake Waterfront Resort & Convention Jakarta.
All facilities in Sunlake Waterfront Resort & Convention Jakarta
Entertainment Facility
Fitness Center
Functional Hall
Lobby
Exterior
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Poolside bar
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snacks
- Snack bar
- Vegetarian meal
Hotel Services
- Bellhop
- Concierge
- Money changer
- Doorman
- Early Check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Recreation room
- Smoking area
- Terrace
Things to Do
- Children play area
- Entertainment for children
- Fitness center
- Garden
- Massage
- Outdoor facilities
- Outdoor pool
- Outdoor pool
- Pool sun loungers
- Sauna
- Spa
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
- Business centre
Sports and Recreations
- Billiard
- Fishing
- Fitness center
- Game room
- Horse riding
- Outdoor tennis court
- Sport courts
- Table tennis
- Tennis
- Waterskiing
Transportation
- Airport transfer
- Area shuttle with surcharge
- Parking with surcharge
- Secure parking
- Shopping center shuttle (surcharge)
- Theme park shuttle (surcharge)
- Valet parking
- Valet parking (surcharge)
Accessibilty
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- In-room accessibility
- Wheelchair accessible
Connectivity
- INTERNATIONAL_CALL
- LAN Internet
- LAN Internet (surcharge)
- Free WiFi
- WiFi (surcharge)
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
- Airport transfer
Family-friendly Facilities
- Kids club
- Children pool
Nearby Facilities
- Gift shop
- Shops
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Sunlake Waterfront Resort & Convention Jakarta
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sunlake Waterfront Resort & Convention Jakarta | 228 |
Number of floors in Sunlake Waterfront Resort & Convention Jakarta | 8 |
Another facilities in Sunlake Waterfront Resort & Convention Jakarta | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked question in Sunlake Waterfront Resort & Convention Jakarta
What are available facilities at Sunlake Waterfront Resort & Convention Jakarta?
There are top facilites at Sunlake Waterfront Resort & Convention Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunlake Waterfront Resort & Convention Jakarta?
The standard check-in time at Sunlake Waterfront Resort & Convention Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sunlake Waterfront Resort & Convention Jakarta provide breakfast?
Yes, Sunlake Waterfront Resort & Convention Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sunlake Waterfront Resort & Convention Jakarta?
Sunlake Waterfront Resort & Convention Jakarta is a 5.0-star hotel.
How many floors does Sunlake Waterfront Resort & Convention Jakarta have?
Sunlake Waterfront Resort & Convention Jakarta has 8 floors.
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More Reviews from Other Guests in Sunlake Waterfront Resort & Convention Jakarta
Traveloka (11.174)
Other sources (144)
8,6
Very Good
From 11.174 reviews
Provided by travelers on
Cleanliness
8,8
Room Comfort
8,8
Meal
8,4
Location
8,7
Service and Facilites
8,6
People often mention about Sunlake Waterfront Resort & Convention Jakarta
All
Staff Friendliness (208)
Room Space (206)
Family Friendly (182)
Bedroom (176)
Variety (176)
Taste (173)
Ambiance (165)
Hotel Area (164)
Bathroom (160)
Accessibility (151)
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Traveler Reviews Sunlake Waterfront Resort & Convention Jakarta
Number of reviews per page
20
40
Customer reviews
RM
Rina M.
Staycation
8,8
/10
Reviewed 5 day(s) ago
The experience staying at the hotel was very good. I really liked the service—very friendly, fast, and excellent. Thank you, please keep up this kind of service.
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Mrs. Rina M.,
Thank you for choosing Sunlake Waterfront Resort and Convention Jakarta and taking the time to tell us your experience during your stay at Sunlake Waterfront Resort and Convention Jakarta.
It is a pleasure for us to hear that you enjoyed our facilities, ambiance and the hospitality from our team.
We look forward to welcome you back on your next visit.
Sincerely,
Abu Bakar Al Qindi
General Manager
Y***n
Staycation
10,0
/10
Reviewed 6 day(s) ago
The Only Bad thing while staying there are the lack of chair to sit and enjoy my breakfast
Overall Great Experience to stay there
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Accommodation's Reply
15 Oct 2025
Dear Mr/Mrs. Y***n,
Thank you for taking your time to review Sunlake Waterfront Resort & Convention Jakarta. According to your review, We want to apologize for not delivering experience that not meets your expectation during your stay.
We will use your review to male an evaluation for a better services and quality. We hope we can serve again in the future with the best way.
Sincerely,
Abu Bakar Al Qindi
General Manager
Ma
Muhamad a. F. a.
Staycation
10,0
/10
Reviewed 6 day(s) ago
The hotel staff are very friendly and helpful with the check-in process. The hotel staff are very friendly and helpful with the check-in process. The hotel staff are very friendly and helpful with the check-in process.
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Accommodation's Reply
15 Oct 2025
Dear Mr. Muhammad A.F.A., Warmest regards, Sunlake Waterfront Resort & Convention Center Jakarta Thank you for your wonderful review via Traveloka Review. We look forward to continuing to provide the best service to all our guests and hope to welcome you back again soon. Best regards, Abu Bakr Al Kindi, General Manager
See original
Ma
Muhamad a. F. a.
Leisure
10,0
/10
Reviewed 6 day(s) ago
The hotel staff are very friendly and helpful with the check-in process. The hotel staff are very friendly and helpful with the check-in process. The hotel staff are very friendly and helpful with the check-in process.
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Accommodation's Reply
15 Oct 2025
Dear Mr. Muhammad A.F.A., Best regards from Sunlake Waterfront Resort & Convention Jakarta, Thank you for taking the time to write a positive review about our services and sharing your experience during your stay at Sunlake Waterfront Resort & Convention Jakarta. Thank you again for your review and we look forward to welcoming you back soon. Best regards, Abu Bakr Al Kindi, General Manager
See original
a***y
Leisure
8,5
/10
Reviewed 7 day(s) ago
Overall, it's good. I got a special price at 10-10, and it's really kid-friendly. It's just that you can't leave your bags after check out, and you can't check in early because it's so crowded. But the family facilities are super complete.
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Accommodation's Reply
15 Oct 2025
Dear Ladies/Gentlemen, a*y Warmest regards, Sunlake Waterfront Resort & Convention Jakarta Thank you for taking the time to share your experience at your stay at Sunlake Waterfront Resort & Convention Jakarta. We are delighted that you had a pleasant stay with us, especially with our comprehensive facilities for families and kids. Regarding your comments regarding the luggage storage service, that is a matter for the hotel management. Thank you once again for the review, and we do hope to have the pleasure of welcoming you back to Sunlake Waterfront Resort & Convention Jakarta. Sincerely, Abu Bakr Al Kindi General Manager
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NR
Noer R.
10,0
/10
Reviewed 1 week(s) ago
economical price, excellent facilities
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Accommodation's Reply
15 Oct 2025
Dear Mr. Noer R., Warmest regards, Sunlake Waterfront Resort & Convention Center Jakarta Thank you for your wonderful review via Traveloka Review. We are very glad that Mr. Noer was satisfied with the facilities we provided. We hope that we can always provide the best facilities to all our guests and hope to welcome you back again soon. Best regards, Abu Bakr Al Kindi, General Manager
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D***y
Staycation
10,0
/10
Reviewed 1 week(s) ago
The staff is friendly, almost all of them recommend a staycation here.
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Accommodation's Reply
13 Oct 2025
Dear Mr./Ms. D*y, Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for your excellent review through Traveloka Review. We hope to continue providing the best service to all our guests, and we look forward to welcoming you back soon. Warmest regards, Abu Bakar Al Qindi, General Manager.
See original
Verified Traveler
Business
10,0
/10
Reviewed 1 week(s) ago
Staff very friendly and supportive, environment is very good, very spacious rooms with comfortable bed 🛌😴
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Accommodation's Reply
13 Oct 2025
Dear Guest,
Warmest Greetings from Sunlake Waterfront Resort and Convention Jakarta.
We are happy that you took the time to review Sunlake Waterfront Resort & Convention Jakarta.
Your feedback is valuable for us to keep improving our best service. Wish to host you again in Sunlake Waterfront Resort and Convention for another pleasant stay.
Sincerely,
Abu Bakar Al Qindi
General Manager
L***l
9,4
/10
Reviewed 2 week(s) ago
The breakfast service was a bit unfriendly, but other than that it was really good.
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Accommodation's Reply
06 Oct 2025
Dear Mr./Ms. L*l, Warm greetings from Sunlake Waterfront Resort & Convention Jakarta. Thank you for choosing our hotel as your place to stay and thank you also for the positive feedback you have given us. We apologize for anything that did not meet your expectations. We will use this as a good evaluation for us going forward. We hope to be given the opportunity to serve you better in the future. Warmest regards, Abu Bakar Al Qindi. General Manager.
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SR
Sakinah R. F.
Leisure
10,0
/10
Reviewed 2 week(s) ago
Super satisfied staying here after watching the NCT concert yesterday. The room is spacious, clean, and comfortable. Some of the power sockets were not working, but the staff quickly fixed it. The service is friendly, helpful, and willing to listen to customer suggestions. The check-in process was assisted by the super friendly Mas Hafid. Breakfast was delicious with a varied menu. Thank you!
Read More
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Accommodation's Reply
05 Oct 2025
Dear Ms. Sakinah R. F., Thank you for choosing Sunlake Waterfront Resort and Convention Jakarta as your destination. We are very happy to hear that you had a pleasant experience where our staff, especially Mr. Hapid, helped make your stay a pleasant one. Your review is very meaningful for our hotel to maintain our service and become even better. The entire hotel team looks forward to welcoming you back. Warm regards, Abu Bakar Al Qindi. General Manager.
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A***a
Leisure
9,7
/10
Reviewed 2 week(s) ago
The staff was very friendly, and we were able to upgrade our room from the one we booked. It was truly a memorable experience, as we were able to enjoy the concert and relax at the hotel. The room was large, clean, and fully equipped, including a hairdryer and iron.
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Accommodation's Reply
05 Oct 2025
Dear Ms. A*a, Warmest Greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for taking the time to share your experience staying at Sunlake Waterfront Resort and Convention Jakarta. We are happy to continue to strive to maintain and develop the best services and facilities for our guests. We are grateful that all of these facilities and services were pleasing to Ms. A*a. We look forward to welcoming Ms. A*a back to Sunlake Waterfront Resort and Convention Jakarta. Warmest Regards, Abu Bakar Al Qindi. General Manager.
See original
tri d.
Business
10,0
/10
Reviewed 2 week(s) ago
Good for business trip and can do anything inside
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Accommodation's Reply
05 Oct 2025
Dear Mr. Tri d,
We are happy that you took the time to review Sunlake Waterfront Resort & Convention Jakarta.
Your feedback is valuable for us to keep improving our best service. Wish to host you again in Sunlake Waterfront Resort and Convention for another pleasant stay.
Sincerely,
Abu Bakar Al Qindi
General Manager
Daniel
9,7
/10
Reviewed 2 week(s) ago
Nice hotel, good service too.
See original
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Accommodation's Reply
05 Oct 2025
Dear Mr. Daniel, Warmest greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for taking the time to provide a positive review of our service and share your experience while staying at Sunlake Waterfront Resort and Convention Jakarta. Once again, thank you very much for your review, and we look forward to welcoming you back soon. Warmest regards, Abu Bakar Al Qindi, General Manager.
See original
S***a
9,1
/10
Reviewed 3 week(s) ago
I stayed because of the location, the great and creative facilities, the shuttle service to the Jis concert area. And everyone was friendly and helpful. Thank you so much.
See original
1 people find it helpful
Accommodation's Reply
05 Oct 2025
Dear Ms. S*a, Warmest greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for your excellent review through Traveloka Review. We are very pleased to read that Ms. S*a is pleased with our facilities and services. We hope to always provide the best service to all our guests, and we look forward to welcoming Ms. S*a back in the near future. Warmest regards, Abu Bakar Al Qindi, General Manager.
See original
R
Ronald
Staycation
10,0
/10
Reviewed 3 week(s) ago
Well done, guys... Really appreciate it for all your team service, never change, always feel great... Starting check-in till check-out, feels like our second home once we are stay at Sunlake Hotel. See you at our next staycation.
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Dear Mr. Ronald,
Thank you for choosing Sunlake Waterfront Resort and Convention Jakarta and taking the time to tell us your experience during your stay at Sunlake Waterfront Resort and Convention Jakarta.
It is a pleasure for us to hear that you enjoyed our service and the hospitality from our team.
We look forward to welcome you back on your next visit.
Sincerely,
Abu Bakar Al Qindi
General Manager
K***a
10,0
/10
Reviewed 3 week(s) ago
Old hotel but okay, breakfast has many choices, the room is very spacious.
See original
1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Mr/Ms ke*a, Warmest greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for taking the time to provide a positive review of our varied breakfast menu, our spacious rooms and for sharing your experience while staying at Sunlake Waterfront Resort and Convention Jakarta. Once again, thank you very much for your review, we look forward to welcoming you back soon. Warmest regards, Abu Bakar Al Qindi. General Manager.
See original
R
Ronald
Staycation
10,0
/10
Reviewed 4 week(s) ago
It's been a long time since I stayed at Sunlake again... What a lovely hotel, food, and service. Never change... Well done, guys.
Find this review helpful?
Accommodation's Reply
22 Sep 2025
Dear Mr. Ronald,
Warmest Greetings from Sunlake Waterfront Resort and Convention Jakarta.
We are happy that you took the time to review Sunlake Waterfront Resort & Convention Jakarta.
Wish to host you again in Sunlake Waterfront Resort and Convention for another pleasant stay.
Sincerely,
Abu Bakar Al Qindi
General Manager
Y***n
9,7
/10
Reviewed 4 week(s) ago
Friendly hotel staff and spacious rooms.
See original
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Dear Mr./Ms. Y*n, Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for your excellent review through Traveloka Review. We hope to continue providing the best facilities and services to all our guests, and we look forward to welcoming you back soon. Warmest regards, Abu Bakar Al Qindi, General Manager.
See original
Verified Traveler
10,0
/10
Reviewed 5 week(s) ago
It was very pleasant, the room was spacious, there were lots of people selling things around the hotel, the breakfast had a lot of variety, and the staff were friendly.
See original
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Dear Sir/Madam, Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for your excellent rating of our hotel, Sunlake Waterfront Resort and Convention Jakarta, and thank you for staying with us. We are delighted to know that our facilities, varied breakfast menu, and service met your expectations. We hope you will come back soon. Warmest regards, Abu Bakar Al Qindi, General Manager.
See original
n***y
Staycation
10,0
/10
Reviewed 5 week(s) ago
Friendly staff, welcome drink and cake, complete facilities, very kids friendly.
See original
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Dear Mr/Ms n*y, Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for your excellent review through Traveloka Review. We are very pleased to read your review, which shows your satisfaction with our facilities and services. We hope to always provide the best facilities and services to all our guests, and we look forward to welcoming you back soon. Warmest regards, Abu Bakar Al Qindi, General Manager.
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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