Sunsetfalls Gardens and Resort

Resorts
Preferred Partner Plus
9,1
/10
Exceptional
362 reviews

What Guests Say About Their Stay

Ambiance (60)
Staff Friendliness (59)
Hotel Area (49)
Family Friendly (46)
Putri V.
9,1
/ 10
Nice place, good view & good weather. Not kids friendly for an active kid like my son due to the stairs lol but overall we had very best experience. Breakfast also great with many options and totally not crowded during this pandemic. Will def come back 🖤
In the Area
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Jl. Salatiga - Magelang, Ngablak, Kab. Magelang, Jawa Tengah, Getasan, Semarang, Jawa Tengah, Indonesia, 56194

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Recommended for Couple
Natural Ambience
+2 more
Sunsetfalls Gardens and Resort is a resort in a good neighborhood, which is located at Getasan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sunsetfalls Gardens and Resort

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Jl. Salatiga - Magelang, Ngablak, Kab. Magelang, Jawa Tengah, Getasan, Semarang, Jawa Tengah, Indonesia, 56194
Lobby Sunsetfalls Gardens and Resort
Lobby 2 Sunsetfalls Gardens and Resort

Discover More About Sunsetfalls Gardens and Resort

About Sunsetfalls Gardens and Resort

Welcome to Sunsetfalls Gardens and Resort, a hidden gem nestled in the heart of nature, where tranquility meets luxury. This stunning resort is designed to provide guests with an unforgettable experience, combining the beauty of the natural landscape with top-notch amenities. Whether you're looking for a romantic getaway, a family vacation, or a solo retreat, Sunsetfalls Gardens and Resort has something for everyone.

As you step into the resort, you'll be greeted by lush gardens, vibrant flowers, and the soothing sounds of nature. The architecture reflects a harmonious blend of modern design and traditional elements, creating a warm and inviting atmosphere. Each room is thoughtfully designed to offer comfort and elegance, featuring stunning views of the surrounding landscape. With spacious balconies, plush bedding, and modern amenities, you’ll feel right at home.

One of the standout features of Sunsetfalls Gardens and Resort is its commitment to sustainability. The resort employs eco-friendly practices, ensuring that your stay has a minimal impact on the environment. From solar energy to water conservation, every effort is made to preserve the natural beauty of the area. This makes it an ideal choice for environmentally conscious travelers.

In addition to its beautiful accommodations, Sunsetfalls Gardens and Resort offers a variety of activities and services to enhance your stay. Guests can indulge in rejuvenating spa treatments, take a dip in the infinity pool, or enjoy a delicious meal at the on-site restaurant, which serves a range of local and international cuisine. For those seeking adventure, the resort provides guided tours and excursions to explore the breathtaking surroundings.

Sunsetfalls Gardens and Resort is not just a place to stay; it’s a destination that promises relaxation, adventure, and unforgettable memories. With its stunning location, luxurious amenities, and commitment to sustainability, it’s no wonder that this resort is quickly becoming a favorite among travelers. So why not treat yourself to a stay at Sunsetfalls Gardens and Resort? You deserve it!

Why You Should Stay at Sunsetfalls Gardens and Resort

Choosing Sunsetfalls Gardens and Resort for your next vacation is a decision you won’t regret. Here are a few compelling reasons to book your stay:

  • Stunning Natural Beauty:

    The resort is surrounded by breathtaking landscapes, providing a serene backdrop for your getaway.
  • Luxurious Accommodations:

    Each room is designed with your comfort in mind, featuring modern amenities and beautiful views.
  • Eco-Friendly Practices:

    Enjoy your stay knowing that the resort prioritizes sustainability and environmental conservation.
  • Variety of Activities:

    From spa treatments to outdoor adventures, there’s something for everyone at Sunsetfalls.
  • Exceptional Dining:

    Savor delicious meals made from fresh, local ingredients at the resort’s restaurant.

Best Time to Stay at Sunsetfalls Gardens and Resort

The best time to visit Sunsetfalls Gardens and Resort largely depends on your preferences. The peak season typically runs from June to August, when the weather is warm and sunny, making it perfect for outdoor activities. However, if you prefer a quieter experience, consider visiting during the shoulder seasons of April to May or September to October. During these months, you can enjoy pleasant weather and fewer crowds, allowing for a more intimate experience.

Transportation and Accessibility

Getting to Sunsetfalls Gardens and Resort is a breeze, thanks to its convenient location and various transportation options available.

Access to the Airport

The nearest airport to Sunsetfalls Gardens and Resort is [insert airport name], located approximately [insert distance] away. The resort offers shuttle services for guests, making it easy to travel to and from the airport. Alternatively, you can opt for a taxi or ride-sharing service, which is readily available at the airport.

Public Transportation

If you prefer to use public transportation, there are several bus routes that connect to the resort. The nearest bus stop is just a short walk away, providing easy access to local attractions and nearby towns. Additionally, the resort staff can assist you with transportation arrangements, ensuring a hassle-free experience during your stay.

Unique Facilities at Sunsetfalls Gardens and Resort

Sunsetfalls Gardens and Resort boasts a range of unique facilities designed to enhance your stay. Here’s a list of some of the standout features:

1. Infinity Pool

Take a dip in the stunning infinity pool that overlooks the lush gardens and surrounding landscape. It’s the perfect spot to relax and soak up the sun.

2. Spa and Wellness Center

Indulge in a variety of spa treatments designed to rejuvenate your body and mind. The wellness center offers yoga classes, meditation sessions, and more.

3. On-Site Restaurant

Enjoy delicious meals made from fresh, local ingredients at the resort’s restaurant. The menu features a variety of international and local dishes to satisfy every palate.

4. Fitness Center

Stay active during your vacation with access to the fully equipped fitness center, featuring modern exercise equipment and personal training options.

5. Guided Tours and Excursions

Explore the beautiful surroundings with guided tours and excursions offered by the resort. Discover hidden gems and local attractions with knowledgeable guides.

6. Children’s Play Area

Families will appreciate the dedicated play area for children, ensuring that younger guests have a fun and safe space to enjoy.

7. Meeting and Event Spaces

For those traveling for business or special occasions, the resort offers versatile meeting and event spaces equipped with modern technology.

8. Complimentary Wi-Fi

Stay connected during your stay with complimentary Wi-Fi available throughout the resort, making it easy to share your vacation moments.

9. 24-Hour Concierge Service

The friendly concierge team is available around the clock to assist with any requests, from restaurant reservations to activity bookings.

10. Eco-Friendly Initiatives

Sunsetfalls Gardens and Resort is committed to sustainability, implementing eco-friendly practices throughout the property to minimize its environmental impact.

Nearby Attractions at Sunsetfalls Gardens and Resort

While Sunsetfalls Gardens and Resort offers plenty to do on-site, there are also numerous attractions nearby that are worth exploring. Here are ten must-visit spots, along with their estimated distances from the resort:

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Tips and Tricks for Staying at Sunsetfalls Gardens and Resort

To make the most of your stay at Sunsetfalls Gardens and Resort, here are some helpful tips and tricks:

Tips During Your Stay

  • Explore the Grounds:

    Take time to wander around the resort and discover its beautiful gardens and hidden spots.
  • Engage with Staff:

    The staff is friendly and knowledgeable; don’t hesitate to ask for recommendations or assistance.
  • Plan Ahead:

    If you have specific activities in mind, book them in advance to ensure availability.

Tips for Enjoying Hotel Facilities

  • Utilize the Spa:

    Treat yourself to a spa day; it’s a great way to unwind and relax.
  • Join Group Activities:

    Participate in group activities or classes offered by the resort to meet other guests and make new friends.
  • Take Advantage of Dining Options:

    Don’t miss out on the on-site restaurant; try the local dishes for an authentic experience.

Why Book Sunsetfalls Gardens and Resort on Traveloka

When it comes to booking your stay at Sunsetfalls Gardens and Resort, Traveloka is the ideal platform to use. Here’s why:

Extensive Accommodation Options

Traveloka offers a wide range of accommodation options, from budget-friendly hotels to luxurious villas and resorts. Whether you’re traveling solo, as a couple, or with family, you’ll find the perfect place to stay that suits your needs and budget.

Easy and Flexible Payment Options

With Traveloka, you can choose convenient payment options, including the ability to pay at the hotel. Plus, with the PayLater feature, you can save even more and enjoy your vacation without financial stress.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which allows you to earn amazing benefits and special perks. The more you book, the more rewards you receive!

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations. This transparency helps you make informed decisions and choose the best options for your stay.

With all these advantages, there’s no reason not to choose Sunsetfalls Gardens and Resort for your next getaway. Booking hotel through Traveloka ensures you get the best deals and a seamless booking experience. Don’t wait any longer; start planning your dream vacation today!

All facilities in Sunsetfalls Gardens and Resort

Functional Hall Sunsetfalls Gardens and Resort
Functional Hall
Common Space Sunsetfalls Gardens and Resort
Common Space
Lobby Sunsetfalls Gardens and Resort
Lobby
Accommodation Services Sunsetfalls Gardens and Resort
Accommodation Services
Exterior Sunsetfalls Gardens and Resort
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • Ballroom
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Terrace

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Buffet breakfast
  • Cafe

Things to Do

  • Barbecue
  • Garden
  • Outdoor facilities
  • Outdoor heated pool

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Grocery

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Horse riding

Accommodation Policy & General Information in Sunsetfalls Gardens and Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Business Facilities, Lobby, Restaurant / Bar open for limited number of guests per day from 22-11-2024 to 31-12-2030.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sunsetfalls Gardens and Resort
17
Number of floors in Sunsetfalls Gardens and Resort
3
Another facilities in Sunsetfalls Gardens and Resort
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Sunsetfalls Gardens and Resort

What are available facilities at Sunsetfalls Gardens and Resort?
There are top facilites at Sunsetfalls Gardens and Resort such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunsetfalls Gardens and Resort?
The standard check-in time at Sunsetfalls Gardens and Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sunsetfalls Gardens and Resort provide breakfast?
Yes, Sunsetfalls Gardens and Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sunsetfalls Gardens and Resort

9,1
Exceptional
From 362 reviews
Provided by travelers on
Cleanliness

9,2

Room Comfort

9,2

Meal

9,1

Location

9,2

Service and Facilites

9,4

People often mention about Sunsetfalls Gardens and Resort
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Ambiance (49)
Staff Friendliness (46)
Hotel Area (41)
Taste (39)
Family Friendly (37)
Bedroom (37)
Surroundings (32)
Room Space (32)
In-house Restaurant (30)
Bathroom (29)
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Traveler Reviews Sunsetfalls Gardens and Resort

Number of reviews per page
20
40
Customer reviews
I***e
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 day(s) ago
A very beautiful hotel with a charming mountain view, private hot water pool in each room, amazing.
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3 people find it helpful
ANASTASIA
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 day(s) ago
Really enjoyed staying here! The villa is clean, big and very homey. I also rented a jeep to Telomoyo through the hotel! The service is the best. Thanks to mba Rika and teams for the hospitality! We’ll be back next year 🥰
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3 people find it helpful
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wiwin
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Convenient location near the foot of Mount Merbabu. Nice view, comfortable room with hot pool. Friendly service
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4 people find it helpful
M***n
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
The staff is friendly, given snacks when checking out
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3 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear valued guest. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review. We are very happy to hear that you are satisfied with our staff's service and enjoyed the snacks provided upon check-out. Guest satisfaction is our top priority, and comments like this motivate the entire team to continue providing the best service. We look forward to welcoming you back in the future. Sincerely, Adyka Putri to. Room Division Manager
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Nisa B.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
from arrival to departure, the service never fails. 5 stars for the staff, the place, the food, the facilities, 🏆🏆🏆 next time I want to come here again.. I will recommend it to friends, neighbors, family. very suitable for those who are bored with the crowd, here you can really be calm and comfortable.
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+4
3 people find it helpful
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Highly recommended! Have stayed here twice and always satisfied. Kids friendly. The villa is quiet, clean, the climate is cool and pleasant.
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3 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear valued guest. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for taking the time to give us such a positive review. We are very pleased to know that you and your family were satisfied during your stay with us, and have even returned for a second time. It is our pride to be able to provide the best service in a quiet, clean, and child-friendly environment, with a pleasant, cool atmosphere. Your recommendation means a lot to us. We look forward to welcoming you back in the future for an equally memorable stay experience. Sincerely, Adyka Putri to. Room Division Manager
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Tutik A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
stayed here for one night, very pleasant we took a private pool villa type room, everything went normally..hot water pool, very clean room, got welcome fruit, snacks, herbal medicine..the staff were very helpful. breakfast was also not a failure..when checking out we also got a gift..next time to come here again
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4 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Mrs. Tutik A. Warm greetings from Sunsetfalls Gardens & Resort. Thank you very much for your positive review and trust in choosing to stay at our private pool villa. We are very happy to know that everything went smoothly, from the cleanliness of the room, the hot water swimming pool facilities, to the warm welcome in the form of welcome fruit, snacks, and herbal medicine. We also thank you for the appreciation of the friendliness of our staff and the quality of the breakfast we serve. Providing the best experience until check-out, including gifts as souvenirs, is our commitment to pamper every guest. We are looking forward to Mrs. Tutik A's next visit to provide excellent service again. Best regards, Adyka Putri to. Room Division Manager
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lintang k.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the receptionist is very kind. When we checked out we were also given a souvenir in the form of a sandwich. Great. The view is also good. The mirror is Amanjiwo. The restaurant also has fast service with a beautiful view.
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6 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Mr./Mrs. Lintang. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review. We are very pleased to know that the friendliness of our staff, especially the reception team, and the service during check-out can give a pleasant impression to you. We are also pleased to hear that the view and dining experience at our restaurant are memorable for you. Your compliments regarding the atmosphere are certainly a great motivation for us to continue to provide the best service. Once again, thank you for your trust in choosing Sunsetfalls Gardens & Resort as a place to stay. We look forward to welcoming you back in the future. Sincerely, Adyka Putri to. Room Division Manager.
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s***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Almost all parts have wheelchair access except for Le Jardin restaurant, but the staff was very helpful so we were directed through the back door of the restaurant which has no stairs. Many activity options.
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4 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear valued guest. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for taking the time to share your experience during your stay with us. We greatly appreciate your appreciation for the accessibility facilities available at our property. We apologize for the limited direct access to Le Jardin restaurant, but we are pleased to know that our team was able to provide a convenient and prompt solution through an alternative step-free access. The satisfaction and comfort of all guests, including guests with special needs, is our priority. We are also pleased that you enjoyed the various choices of activities we offer during your stay. Reviews like this are very valuable to us in our efforts to continuously improve our services. We look forward to welcoming you back on another occasion with an equally memorable experience. Sincerely, Adyka Putri to. Room Division Manager.
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Silvy S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
hotel with beautiful view
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5 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear Ms. Silvy S. Warmest greetings from Sunsetfalls Gardens & Resort. Thank you for taking the time to share your experience of staying with us. We are very pleased to know that you enjoyed the beautiful views that our hotel has to offer. It was an honor to welcome you, and we look forward to welcoming Ms. Silvy S back in the future for an equally enjoyable experience. Sincerely, Adyka Putri to. Room Division Manager
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r***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
The staff [are] ] very friendly and helpful.
3 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear valued guest Warmest greetings from Sunsetfalls Gardens & Resort Thank you for taking the time to share your kind feedback. We are delighted to hear that you found our staff to be friendly and helpful. Providing warm and attentive service is very important to us, and your kind words will certainly be shared with the team. We hope to have the pleasure of welcoming you back again soon. best regards, Adyka Putri K Room Division Manager
S***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
The room is clean, the service is good, the receptionist and room service are friendly, it's just a shame that the WA admin often misses communication, overall it's comfortable and recommended to stay here with your partner/family.
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3 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear valued guest. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for the positive review that you have given. We are very pleased to know that you are satisfied with the cleanliness of the room, the service, and the friendliness of our receptionist and room service team. Input regarding communication via WhatsApp admin is also highly appreciated and will be followed up immediately for future improvements. We hope to welcome you back on another occasion, either with your family. Guest satisfaction is our top priority. Sincerely, Adyka Putri to. Room Division Manager
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C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
For the cleanliness and comfort of the room, OK. Breakfast is also OK. A suitable place to relax with family
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3 people find it helpful
Accommodation's Reply
29 May 2025
Dear valued guest. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for taking the time to give a positive review of your stay with us. We are very pleased to know that the cleanliness and comfort of the room, as well as our breakfast served have met your expectations. It is a pleasure for us to know that Sunsetfalls Gardens & Resort is a suitable place to relax with family. We will continue to strive to maintain the quality of service so that every visit always gives a pleasant impression. We look forward to welcoming you and your family again in the future. Sincerely, Adyka Putri to. Room Division Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 6 week(s) ago
intentionally checked in on a weekday, and got a promo price of almost 50% of the original price. in Magelang but feels like in Kintamani eh, the atmosphere is really nice one night is not enough if you want to spend the night here. the staff are very friendly since arriving already got a welcome drink, breakfast was also reminded to go home still brought bekel. Best bismillahirohmanirohim next time there is a chance to come here again❤️
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4 people find it helpful
Accommodation's Reply
29 May 2025
Dear valued guest. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for the positive review that you have shared. We are very pleased to know that your stay with us was so memorable, starting from the comfortable hotel atmosphere to the service from our friendly staff. We are also grateful that the special promos we offer on weekdays can provide added value for you. Our passion is to always provide the best service, including through a warm welcome with a welcome drink, breakfast reminders, and provisions for the journey home. Hopefully on another occasion you can enjoy the calm and cool atmosphere here again — perhaps to stay more than one night to relax more. We look forward to your return, with an experience that will certainly be more enjoyable. Best regards, Adyka Putri to. Room Division Manager
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tiara a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
The Executive Villa is very spacious, 2 floors with a spacious and comfortable master bedroom. Cool air, view from the villa terrace of the mountains. Friendly and helpful staff. Delicious food and prices for restaurant food are also affordable. You can ride an ATV around the rice fields and take a jeep trip. Never regret coming here.
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3 people find it helpful
Accommodation's Reply
15 May 2025
Dear Mrs. Tiara A. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review regarding your stay at our Executive Villa. We are very pleased to know that you were satisfied with the comfort of our two-story villa, the beautiful mountain views, and the cool air around the villa area. We are also grateful to hear that our staff was friendly and helpful, and that our restaurant's dishes were affordable. Activities such as ATV and jeep trips are indeed provided to add to the excitement during your stay, and we are glad that you enjoyed them. It is an honor for us to welcome Mrs. Tiara A back on another occasion. See you on your next visit! Sincerely, Adyka Putri to. Room Division Manager
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
All I can say is. Very cool. Everything is top.. and got a really good deal on the app. Hopefully someday I will have the chance to stay there again.
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3 people find it helpful
Accommodation's Reply
14 May 2025
Dear valued guest. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your brief yet meaningful review. We are very pleased to know that your stay was so memorable, from the service to the best price obtained through the application. Positive comments like this are the motivation for us to continue to provide quality service and a satisfying stay experience for every guest. We hope to welcome you back for another enjoyable experience. Best regards, Adyka Putri to. Room Division Manager
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Flora T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,9
/10
Reviewed 8 week(s) ago
Nice hotel considering it's a 4-star hotel. Friendly staff. Great view from the balcony. We are staying in a suite room. Great room. However, not very happy with the cleanliness and maintenance issues. Overall maintenance needed, mold everywhere in the bathroom. Not recommended to whoever has asthma issues as surrounding with mold could be an issue.
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4 people find it helpful
Accommodation's Reply
10 May 2025
Dear Ibu Flora T Warmest greeting from Sunsetfalls Gardens & Resort Thank you for sharing your recent experience with us. We truly appreciate your kind words regarding our suite room, friendly staff, and the beautiful view from the balcony. It’s always a pleasure to know that certain aspects of your stay met your expectations. However, we sincerely apologize for the cleanliness and maintenance issues you encountered, particularly in the bathroom area. Your feedback is extremely valuable, and we take your concerns seriously—especially regarding the presence of mold, which we understand can affect guests with sensitivities such as asthma. Please be assured that this matter has been brought to the attention of our housekeeping and maintenance teams for immediate action and improvement. Your input helps us to identify areas where we need to do better, and we are committed to addressing them swiftly. We hope to have the opportunity to welcome you back in the future and provide you with a stay that meets the high standards we strive for. best regards , Adyka Putri K Room Division Manager
Widia
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 9 week(s) ago
I left my phone at the reservation desk, I was very grateful that the front desk officer kept it. Thank you to the lady on duty when I checked in. The hotel facilities are as described. I had the chance to try the jeep tour package, it's guaranteed to be fun, the tour guide is good at taking pictures.
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6 people find it helpful
Accommodation's Reply
06 May 2025
Dear Mrs. Widia. Warm greetings from Sunsetfalls Gardens & Resort. Thank you very much for sharing your experience, Mrs. Widia! We are very happy to know that your cellphone was successfully found and guarded by our front desk team—it is certainly our commitment to ensure the comfort and safety of our guests during their stay. We are also happy that Mrs. Widia enjoyed the hotel facilities and the exciting experience during the jeep tour. Thank you for your appreciation to the team, especially the staff who helped during check-in and our tour guide who is good at taking photos! See you again on your next visit—we are ready to welcome Mrs. Widia back with an equally enjoyable experience!. Best regards, Adyka Putri to. Room Division Manager
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Victor I. P.
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Leisure
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9,6
/10
Reviewed 9 week(s) ago
Best hotel in the surrounding area.
4 people find it helpful
Accommodation's Reply
06 May 2025
Dear Bapak Victor I P Warmest greeting from Sunsetfalls Gardens & Resort Thank you so much for your kind words!We're honored to be your top choice in the area, and we look forward to welcoming you back soon for another great stay. best regards, Adyka Putri K Room Division Manager
i***a
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Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
This is the umpteenth time I've been here since I first got married until now, so I come here almost every year with my husband. Basically, the atmosphere is very comfortable.
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3 people find it helpful
Accommodation's Reply
06 May 2025
Dear valued guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you very much for your loyalty and warm review! We are very honored to be a part of your precious moments from the beginning of your marriage until now. It is very nice to know that the comfortable atmosphere here always leaves a good impression on you and your family. We will continue to strive to maintain the quality of service and comfort so that every visit remains special. See you on your next visit! Sincerely, Adyka Putri to. Room Division Manager
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Exterior 4 Sunsetfalls Gardens and Resort

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