Swiss-Belhotel Cirebon

Clean rooms, friendly staff.. only 1 minute to the mall

Great place dan facility, I got upgraded to a higher class

Easy access because it's located within the mall, kids love the swimming pool and nearby restaurants. Beautiful views of Mount Ciremai, the highest mountain in West Java... Awesome.

Spacious room, great view. Very satisfied with my stay here, and easy access to the mall. Makes me want to stay here again.

Book a superior deluxe double room, upon arrival, you will be greeted and helped with your luggage by the security guard, parking may seem difficult but don't worry, there is free valle parking from the hotel, check-in service is good, the room is clean, the staff at the swimming pool are ready to help, access to the CSB mall, the food is good.. Recommended if you stop by Cirebon

Even better if the bath shower has a strong enough flow of water.

It's delicious, but it's a bit difficult to find parking, luckily there's valet parking

Smoking only room option upon check in.

Nsnnsnsjdjdjdjsnannsnsndndndbdbbdbdbsbsjsnsnsnsbsbsnsnsnnaja good good good

My family and I when on vacation to Cirebon, Swiss-Bethovel Cirebon is always the main choice for choosing a hotel more than 3 times I have stayed at this hotel, the location is very strategic close to supermarkets, and other culinary places. Basically, a highly recommended hotel.

The hotel staff is friendly and helpful. The wifi is very, very slow. The breakfast is not very varied for a 4-star hotel and the food refill takes a long time so guests have to wait quite a long time. The location is okay, close to the mall so finding food is not difficult. The cleanliness, especially in the bathroom, is yellow and slippery as if it has not been brushed. So you have to be careful when taking a shower

This is my first time staying here. First of all, Cirebon is hot, and I didn't expect it. When I entered the hotel, it was so hot as well. The room is also hot. We called the technician to come and fix the aircon, but yet still need to wait for 3 hours to get cooler. The fridge is off. Since I only stayed for 1 night, so I didn’t need the fridge. Wi-Fi is bad 😰 sorry to tell you this. Can't be used all the way. The rest was good, the service, the food, cleanliness, comfy are good. Thank you.

Only this hotel has no reconfirmation upon check in and bad attitude.

Only this hotel has no reconfirmation upon check in and bad attitude.

The service was not polite, the price was reasonable for a room that matched the price, I don't think I would come back again.

The service was not polite, the price was reasonable for a room that matched the price, I don't think I would come back again.

Very good, hopefully I can stay here again.

Air conditioner was hot, even I turned to the lowest temperature. And the charger port beside working desk didn't work.

asking for a complimentary for an unknown staff's birthday at check-in at 14:00 WIB on May 17, 2025, did not respond well, a class like Swiss-Belhotel Cirebon, unprofessional in handling the staff, for parking access is complicated, valet service parking is only for drop off and pickup, we as guests staying at the hotel, must give our vehicle keys to the hotel staff to find parking (even though valet parking is free) we still give some money for tips for the staff, just for information: 1.) public access (swimming pool, Mall, cafe, and restaurant) can be directly accessed from the 3rd floor. 2.) every time you want to go up to the room with the elevator, you must bring an access card, to go down using the elevator you can do it without an access card. 3.) The room AC has to wait a few hours to cool down. 4.) The AC is not cold enough during the day, at night it is quite cool but not cold. 5.) For visitors who bring electric vehicles, the hotel does not provide electric chargers, you have to go to Transmart which is quite far if you walk (Transmart is next to the hotel, but quite far)

Overall, the experience of staying at this hotel was quite satisfying, especially in terms of staff service. The friendliness and responsiveness of the staff deserve a thumbs up. The check-in process went smoothly without any problems, and I was greatly helped by the alertness of the security who brought my belongings. All the staff who interacted with me were also very friendly and made me feel welcome. However, there are several aspects that I think need to be improved, especially related to food and bathroom facilities. In terms of food, it doesn't quite meet my expectations. In terms of facilities, there are several things that are uncomfortable in the bathroom. The roller blinds are not equipped with adequate handles, only a rope, making it a little difficult to raise or lower. In addition, the water flow on the bidet feels too strong and unfortunately cannot be adjusted, which makes it uncomfortable to use. Apart from the shortcomings in the food and facilities, the extraordinary staff service is a significant added value for this hotel. If the hotel can improve the three points I mentioned, I am sure the experience of staying here will be much more perfect. Conclusion: * Staff Service: Very good (responsive, alert, friendly) * Check-in Process: Smooth * Food: Less than satisfactory in terms of taste * Bathroom Facilities: Less than good (roller blinds without handles, bidet water flow is too strong) Suggestions: * Evaluate and improve the quality of food taste. * Install a proper handle on the bathroom roller blinds. * Fix or provide water flow control on the bidet. Hopefully this review is useful for the hotel to make improvements in the future.