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Swiss-Belinn Kemayoran
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Swiss-Belinn Kemayoran
Hotels
8,4
/10
Very Good
3.751 reviews
What Guests Say About Their Stay
Staff Friendliness (85)
Bedroom (76)
Ambiance (70)
Accessibility (68)
Irma F. R.
9,7
/ 10
booked this hotel for head in the cloud concert but it turned out to be postponed because of this pandemic. Overall, everything went great. The breakfast menu is various, there are many choices to eat. I saw the information on receptionist that it has a shuttle to JIEXPO Kemayoran, but you should make it sure to the hotel thank you
Puteriputz
8,5
/ 10
I am enjoyed the short vacation in Swiss Belinn Kemayoran. They have a small nice pool and also good scenery during breakfast. Thank you so much for the hospitality!
RACHMAD P.
10,0
/ 10
I had a great experience, nice staff, good room, great food. everything awesome.
Arviana D. E.
10,0
/ 10
It was a great stay! The foot taste great though the restaurant is a bit tiny and long queue when breakfast time. There’s a bus shuttle to jiexpo since we stay to attend backstreet boys concert at jiexpo. The room spacious. Will be back for sure 🙂
Marizka P. S.
8,5
/ 10
Had a great experience ! Great location, close to JIEXPO kemayoran.
In the Area
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Komplek Springhill Golf Residence Jalan Benyamin Sueb Blok D6 Kemayoran, Kemayoran, Jakarta Pusat, Jakarta, Indonesia, 14410
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Swiss-Belinn Kemayoran
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Komplek Springhill Golf Residence Jalan Benyamin Sueb Blok D6 Kemayoran, Kemayoran, Jakarta Pusat, Jakarta, Indonesia, 14410
Discover More About Swiss-Belinn Kemayoran
Location
Swiss-Belinn Kemayoran is located in area / city Kemayoran.
About Swiss-Belinn Kemayoran
From business event to corporate gathering, Swiss-Belinn Kemayoran provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Swiss-Belinn Kemayoran, a wonderful accommodation for your family holiday.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Swiss-Belinn Kemayoran.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Swiss-Belinn Kemayoran exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Swiss-Belinn Kemayoran is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Swiss-Belinn Kemayoran is the right place to stay.
All facilities in Swiss-Belinn Kemayoran
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Lobby
General
- AC
- Ballroom
- Banquet
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Wedding service
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Refrigerator
- Shower
- TV
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
- Snacks
Things to Do
- Fitness center
- Massage
- Outdoor pool
- Spa
Transportation
- Area shuttle
- Secure parking
Accessibilty
- In-room accessibility
- Wheelchair accessible
Business Facilities
- Conference room
- Meeting facilities
Nearby Facilities
- ATM/Banking
- Supermarket
Sports and Recreations
- Fitness center
Kids and Pets
- Highchairs
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Swiss-Belinn Kemayoran
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special Request may depend on hotel's availability at check-in and may cost extra fee. Special Request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Swiss-Belinn Kemayoran | 155 |
Number of floors in Swiss-Belinn Kemayoran | 11 |
Another facilities in Swiss-Belinn Kemayoran | Ballroom, Banquet, Non-smoking room, Swimming pool, Smoking area |
Frequently asked question in Swiss-Belinn Kemayoran
What are available facilities at Swiss-Belinn Kemayoran?
There are top facilites at Swiss-Belinn Kemayoran such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belinn Kemayoran?
The standard check-in time at Swiss-Belinn Kemayoran is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belinn Kemayoran provide breakfast?
Yes, Swiss-Belinn Kemayoran provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Swiss-Belinn Kemayoran
Traveloka (3.645)
Other sources (106)
8,4
Very Good
From 3.645 reviews
Provided by travelers on
Cleanliness
8,5
Room Comfort
8,5
Meal
8,3
Location
8,5
Service and Facilites
8,3
People often mention about Swiss-Belinn Kemayoran
All
Staff Friendliness (71)
Bedroom (71)
Bathroom (65)
Ambiance (63)
Accessibility (58)
Hotel Area (58)
Room Space (55)
Surroundings (54)
Taste (52)
Distance to City Center (51)
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Traveler Reviews Swiss-Belinn Kemayoran
Number of reviews per page
20
40
Customer reviews
Y***i
9,1
/10
Reviewed 1 day(s) ago
Hotel food is delicious, staff is friendly
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Accommodation's Reply
18 Jul 2025
Dear, Thank you very much for your positive review. We are delighted to hear that you enjoyed the food at our hotel and were pleased with the service from our staff. We look forward to welcoming you back. Best regards, Swiss-Belinn Kemayoran
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yf
yuni f.
Staycation
9,7
/10
Reviewed 5 day(s) ago
The receptionist and restaurant staff were friendly and very helpful, the only problem was that the AC in the room was too loud. I chose this hotel because I read reviews from guests who wanted to go to PRJ that a shuttle bus was provided, so I could park my car at the hotel because it was really hard to find parking and there was traffic. When I checked in at 2, it was confirmed that the shuttle bus would run every 30 minutes and the next schedule was at 2:30 PM. I confirmed it with the security guard at the front, but they still said 2:30 PM. So I sat and waited with several other people who were going to use the shuttle bus to PRJ, but at 2:26 PM the shuttle bus left without confirmation for those who had been waiting for a long time, and the security guard also didn't know that the shuttle bus driver was going alone, while with me there was also a group of people who had been left by the shuttle bus. I was really disappointed, without any confirmation from the driver that they were going. If I had known that, I wouldn't have stayed at this hotel!! There are several hotel options closest to PRJ.
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Accommodation's Reply
18 Jul 2025
Dear Yuni F, Thank you for taking the time to share your experience during your stay at our hotel. We are pleased to know that you found our reception and restaurant staff friendly and helpful. However, we also sincerely apologize for the inconvenience caused by the air conditioning noise and the shuttle bus service to PRJ. Your feedback is very valuable to us and we will immediately follow up with the relevant team, especially regarding the coordination of shuttle bus departures to prevent a similar incident in the future. We understand your disappointment and are very sorry that this experience did not meet your expectations. We look forward to welcoming you back and providing even better service in the future. Best regards, Swiss-Belinn Kemayoran
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PS
Perdhana S. R.
Business
6,9
/10
Reviewed 5 day(s) ago
The check-in and check-out process takes a while, either there are only a few receptionists or it's busy, so you have to queue, even just getting the key takes a long time to be served, please add more receptionists, there are officers but they just walk around, they don't help directly so you don't have to wait too long.
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Accommodation's Reply
15 Jul 2025
Dear Perdhana S. R, Thank you for your feedback and we apologize for any inconvenience you experienced during the check-in and check-out process. We greatly appreciate your feedback as it will help us evaluate our service and improve it in the future. We look forward to welcoming you back again soon. Warm regards, Swiss-Belinn Kemayoran
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SR
Sela R. U.
Staycation
10,0
/10
Reviewed 5 day(s) ago
The staff is very friendly, and everything is good. The only problem is that the parking lot is cramped and not very spacious.
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Accommodation's Reply
15 Jul 2025
Dear Sela R. U, Thank you very much for your appreciation of our staff's hospitality and your overall positive experience. We apologize for any inconvenience regarding the limited parking space. Your feedback is invaluable to our continuous improvement efforts. We look forward to welcoming you back for a more comfortable experience in the future. Best regards, Swiss-Belinn Kemayoran
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S***i
10,0
/10
Reviewed 5 day(s) ago
Got a room with a nice view. Cold AC. Fast Wi-Fi.
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Accommodation's Reply
17 Jul 2025
1. Dear, Thank you for staying with us at Swiss-Belinn Kemayoran. We are glad you enjoyed your room with its beautiful view, cool air conditioning, and smooth WiFi. We look forward to welcoming you back. Warm regards, Swiss-Belinn Kemayoran.
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M
Magdalena
Leisure
9,7
/10
Reviewed 6 day(s) ago
The hotel is nice. It has a free shuttle service from hotel to PRJ to hotel. Bedroom is ok. Bathroom is ok. Breakfast is delicious so many variety to choose. But i want to suggest to make soundproof of the bedroom windows since it is noisy of traffic noise during night time and it bother our sleep. Overall it is nice to stay in this hotel.
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Accommodation's Reply
17 Jul 2025
Dear Magdalena,
Thank you for share your feedback with us. We're glad to hear that you enjoyed the complimentary shuttle service, our breakfast selection, and that you found the overall stay pleasant. We also appreciate your suggestion regarding the soundproofing of the bedroom windows. Your comfort is very important to us, and we will certainly take this into consideration for future improvements. We hope to welcome you back again soon
Best regards,
Swiss-Belinn Kemayoran
R***i
Staycation
8,5
/10
Reviewed 7 day(s) ago
Maintain the quality of the food, as well as its cleanliness, spacious rooms and large beds.. the lighting is a bit dim.
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Accommodation's Reply
15 Jul 2025
Dear, Thank you for staying with us at Swiss-Belinn Kemayoran. We are delighted that you were satisfied with the quality of our food, the cleanliness, and the comfort of our rooms. Regarding the lighting in the rooms, we will forward your feedback to the relevant team for evaluation and future improvements. We look forward to welcoming you back for an even better experience. Best regards, Swiss-Belinn Kemayoran
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a***n
10,0
/10
Reviewed 1 week(s) ago
Impressive experience, strategic location close to PRJ so just across the street.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear, Thank you for staying with us at Swiss-Belinn Kemayoran. We're delighted to hear that you had a memorable experience. Our strategic location is truly one of our advantages, especially as it's just a short walk from the Jakarta Convention Center (PRJ). We look forward to seeing you again on your next visit. Warm regards, Swiss-Belinn Kemayoran
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ER
Eni R.
Leisure
6,5
/10
Reviewed 1 week(s) ago
I asked for a non-smoking room but was given a smoking room, citing availability, even though I booked it two months in advance. Maybe it was because I booked it online? The room smelled of cigarettes, making me feel stuffy. I was given an upgrade, but it was still uncomfortable. The hotel also provides a shuttle service to PRJ.
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Accommodation's Reply
14 Jul 2025
Dear Ms. Eni R, Thank you for your feedback and we apologize for the inconvenience you experienced regarding your request for a non-smoking room. We fully understand your expectations, especially since your reservation was made well in advance. Your feedback will be an important part of our evaluation to prevent a similar incident from happening again. We are glad you continued to utilize the shuttle service to PRJ, and we hope we can provide a better and more enjoyable stay in the future. Best regards, Swiss-Belinn Kemayoran
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I***a
7,6
/10
Reviewed 1 week(s) ago
When I ordered, I asked for a single room, but I found out they were all empty. The room was really small even though I chose the deluxe premier type, it didn't match the price and the room had a dirty carpet, the elevator smelled of cigarette smoke. And then, after going up to the 10th floor, the key couldn't be used to go down again. I'm not staying here anymore.
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Accommodation's Reply
15 Jul 2025
Dear, Thank you for your review and feedback. We apologize for any inconvenience you experienced during your stay. Regarding your room and facility requests, we will immediately follow up with the relevant team to ensure this does not happen again. We greatly appreciate your feedback as it will serve as a valuable resource for future service improvements. We hope we will have the opportunity to provide you with an even better experience in the future. Best regards, Swiss-Belinn Kemayoran
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IW
Indah W.
9,7
/10
Reviewed 1 week(s) ago
Open the window and you'll have a direct view of the building, and it's especially beautiful at night.
Stay at the Swissbell Hotel in Kemayoran, Jakarta, and you'll get a free transfer to the Jakarta Convention Center (PRJ). It's simply amazing.
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Accommodation's Reply
10 Jul 2025
Dear Indah W, Thank you for staying with us at Swiss-Belinn Kemayoran. We are delighted to hear that you enjoyed the night view from your room and the complimentary shuttle to Jakarta Convention Center. We look forward to welcoming you back to Swiss-Belinn Kemayoran Jakarta for an even more memorable stay. Warm regards, Swiss-Belinn Kemayoran
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KN
Kristine N.
Staycation
10,0
/10
Reviewed 2 week(s) ago
family is happy to stay at this hotel, because it has good service standards and cleanliness is also good..
hotel is close to PRJ and there is a free shuttle..
a little correction room 508 and 506 the toilet smells of stubble...
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Accommodation's Reply
10 Jul 2025
Dear Kristine N, Thank you for your review and for trusting us to stay with your family at our hotel. We are pleased to hear that the service, cleanliness, and free shuttle to Jakarta Convention Center (PRJ) provided a pleasant experience. Regarding the feedback regarding rooms 508 and 506, we apologize for the inconvenience. This feedback is very important and we will follow up immediately to prevent a recurrence. Best regards, Swiss-Belinn Kemayoran
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TM
Tarida M.
Staycation
10,0
/10
Reviewed 2 week(s) ago
The best, the staff are very friendly, close to PRJ, next time I will stay here again if there is PRJ again because a shuttle bus is provided, the driver is very kind and friendly, for breakfast there are many variations and very satisfying, but the price for extra children's breakfast is a bit expensive for children, it's just a bit far to the minimarket, the rest is really delicious.
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Tarida M, Thank you for staying with us at Swiss-Belinn Kemayoran. We are delighted to hear that you had a pleasant stay, from the friendly staff, the easy access to Jakarta Convention Center (PRJ) by shuttle bus, to the satisfying breakfast variety. Your feedback regarding the extra price for children's breakfast and the distance to the convenience store are also greatly appreciated, and we will consider it for future improvements. We look forward to welcoming you back. Best regards, Swiss-Belinn Kemayoran
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A***i
9,4
/10
Reviewed 2 week(s) ago
Thank you Swissbell Kemayoran for allowing check in half an hour earlier than 2 pm. Good experience
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear, Thank you again for sharing your wonderful experience with us. We were happy to assist with early check-in and make your stay more comfortable. We look forward to welcoming you back. Best regards, Swiss-Belinn Kemayoran
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AR
Ali R.
Staycation
9,4
/10
Reviewed 2 week(s) ago
The staff are friendly. I had trouble with the room keycard but they always helped. The location is also close to JIExpo and there is a shuttle from/to the hotel. The room is spacious and you can get a city view. The bathroom works well. There is also a smart TV. The room is cleaned every day according to the request at any time (several times it was only checked out after 2 pm). Overall a pleasant experience staying here
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Ali R, Thank you again for sharing your wonderful experience with us. We are delighted to hear that you had a pleasant stay, even though there was a problem with the keycard, we are pleased that our team was able to assist you promptly. We are also pleased to hear that you enjoyed the room facilities, the city view, and the shuttle service to JIExpo. We look forward to welcoming you back. Warm regards, Swiss-Belinn Kemayoran
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AK
ARSENE K.
5,0
/10
Reviewed 2 week(s) ago
It was a bit uncomfortable when I first entered, I scanned the parking receipt by hand and it didn't come out. When I entered the hotel lobby it was free, but when I wanted to go home I was given a 15 thousand rupiah parking ticket and the security guard was arrogant and spoke rudely to the customer.
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Accommodation's Reply
10 Jul 2025
Dear Mr. Arsene, Thank you for your feedback. We apologize for any inconvenience caused by the parking system and the attitude of our security staff. This certainly does not reflect the standard of service we strive to provide. We will follow up immediately and conduct an evaluation to ensure a similar incident does not happen again. We hope we will have the opportunity to provide a better experience on your next visit. Best regards, Swiss-Belinn Kemayoran
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J***n
Staycation
6,0
/10
Reviewed 2 week(s) ago
I don't like the service, and I wanted to ask to be taken to PRJ but instead I was left there, the TV also had no connection. The toilet smells really bad, the water also smells bad
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Accommodation's Reply
10 Jul 2025
Dear Guest, Thank you for your review and we apologize for the unpleasant experience during your stay. We are very sorry to hear about the service that did not meet your expectations, the problems with the shuttle service to PRJ, the TV not working, and the uncomfortable toilet conditions. This feedback is very valuable for us to follow up immediately with the relevant team. We will ensure that a similar incident does not happen again. Once again, we apologize for the inconvenience, and thank you for your feedback. Best regards, Swiss-Belinn Kemayoran
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mW
mela W.
Staycation
9,7
/10
Reviewed 3 week(s) ago
overall okay but the room is not fragrant enough and the towels are a bit dirty
next please pay attention to the towels. thanks
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1 people find it helpful
Accommodation's Reply
01 Jul 2025
Dear Mrs. Mela, thank you for choosing us as your second home in Jakarta. We apologize for the inconvenience you experienced, especially regarding the facilities we provide. We will immediately follow up on this matter and are committed to ensuring that similar incidents do not happen again. We look forward to Mrs. Mela's return. Warm Regards, Swiss-Belinn Kemayoran
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A***r
Business
10,0
/10
Reviewed 3 week(s) ago
Breakfast, delicious taste, lots of choices, the room is quiet for strategic rest around Kemayoran.
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Accommodation's Reply
03 Jul 2025
Dear Sir/Madam, thank you for choosing us as your preferred hotel in Jakarta City. We are glad to know that you felt comfortable staying with us, especially hearing that you enjoyed our breakfast culinary offerings and the peaceful atmosphere of the rooms. We look forward to welcoming you back! Warm Regards, Swiss-Belinn Kemayoran
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F***y
10,0
/10
Reviewed 5 week(s) ago
We are from Solo, to EXPO. The distance is very close to the hotel, and there is a shuttle bus to drop us off and pick us up. Very satisfying service. Thank you.
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3 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Valued Guest, Thank you for staying with us at Swiss-Belinn Kemayoran. We are very pleased to know that you enjoyed your stay with us. Guest satisfaction is our top priority, therefore we always strive to improve the facilities for all our guests. We look forward to welcoming you back. Warm regards, Swiss-Belinn Kemayoran.
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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