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Swiss-Belresidences Rasuna Epicentrum
Hotels
8,2
/10
Very Good
1.400 reviews
What Guests Say About Their Stay
Distance To City Center (51)
Staff Friendliness (44)
Room Space (44)
Ambiance (38)
Ronald A. P. G.
9,7
/ 10
The hotel is really close to several landmarks and famous places, so you can enjoy your holidays even more. The facilities are also great and the service is really nice. Very very recommended to stay in Jakarta.
In the Area
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Komplek Rasuna Epicentrum, JL. Epicentrum Boulevard Timur., Kuningan, Setiabudi, Jakarta, Indonesia, 12940
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
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Available Room Types in Swiss-Belresidences Rasuna Epicentrum
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What's around Swiss-Belresidences Rasuna Epicentrum
Komplek Rasuna Epicentrum, JL. Epicentrum Boulevard Timur., Kuningan, Setiabudi, Jakarta, Indonesia, 12940
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Location
Staying at Swiss-Belresidences Rasuna Epicentrum is a good choice when you are visiting Kuningan.
About Swiss-Belresidences Rasuna Epicentrum
From business event to corporate gathering, Swiss-Belresidences Rasuna Epicentrum provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Swiss-Belresidences Rasuna Epicentrum, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Swiss-Belresidences Rasuna Epicentrum is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Swiss-Belresidences Rasuna Epicentrum exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Swiss-Belresidences Rasuna Epicentrum is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Swiss-Belresidences Rasuna Epicentrum.
All facilities in Swiss-Belresidences Rasuna Epicentrum
Bar, Cafe and Lounge
Swimming Pool
Lobby
Accommodation Services
Exterior
Hotel Services
- Bellhop
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Newspaper
Public Facilities
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
General
- AC
- Connecting rooms
- Non-smoking room
- Swimming pool
Things to Do
- Children play area
- Garden
- Outdoor pool
Transportation
- Airport transfer
- Area shuttle
Food and Drinks
- Restaurant with AC
- Bar
Business Facilities
- Business center
- Meeting facilities
Nearby Facilities
- ATM/Banking
- Supermarket
Family-friendly Facilities
- Children pool
Accessibilty
- Accessible bathroom
Connectivity
- Free WiFi
Shuttle Service
- Train station pickup
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Swiss-Belresidences Rasuna Epicentrum
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
Free Pick Up Service from West Exit, Manggarai Railway Station. Please contact the hotel minimum 1 day prior to arrival.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at Swiss-Belresidences Rasuna Epicentrum | 323 |
Number of floors in Swiss-Belresidences Rasuna Epicentrum | 37 |
Another facilities in Swiss-Belresidences Rasuna Epicentrum | Bellhop, Front desk, 24-hour Receptionist, 24-hour security, Laundry service |
Frequently asked question in Swiss-Belresidences Rasuna Epicentrum
What are available facilities at Swiss-Belresidences Rasuna Epicentrum?
There are top facilites at Swiss-Belresidences Rasuna Epicentrum such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belresidences Rasuna Epicentrum?
The standard check-in time at Swiss-Belresidences Rasuna Epicentrum is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Swiss-Belresidences Rasuna Epicentrum?
Swiss-Belresidences Rasuna Epicentrum is a 4.0-star hotel.
How many floors does Swiss-Belresidences Rasuna Epicentrum have?
Swiss-Belresidences Rasuna Epicentrum has 37 floors.
How many rooms are available at Swiss-Belresidences Rasuna Epicentrum?
Swiss-Belresidences Rasuna Epicentrum has 323 rooms in total.
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More Reviews from Other Guests in Swiss-Belresidences Rasuna Epicentrum
Traveloka (1.369)
Other sources (31)
8,2
Very Good
From 1.369 reviews
Provided by travelers on
Cleanliness
8,3
Room Comfort
8,2
Meal
8,2
Location
8,4
Service and Facilites
8,3
People often mention about Swiss-Belresidences Rasuna Epicentrum
All
Ambiance (42)
Bedroom (39)
Distance to City Center (37)
Staff Friendliness (32)
Room Space (32)
Hotel Area (28)
Taste (27)
Check-in/out Time (26)
Bathroom (26)
Accessibility (24)
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Traveler Reviews Swiss-Belresidences Rasuna Epicentrum
Number of reviews per page
20
40
Customer reviews
E***a
10,0
/10
Reviewed 2 week(s) ago
Amazing! Awesome. The hotel is great, with a city view, a great pool, and excellent service.
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c***e
Staycation
8,5
/10
Reviewed 3 week(s) ago
My stay was generally pleasant, but there are a few things I hope the hotel can improve. The hair dryer in my room often stopped working, and even after calling several times, the issue was not resolved. On my last day, before check-out, I had to leave with wet hair as the service did not come.
Additionally, I found the balcony access procedure quite inconvenient. Guests are required to sign a statement to open it, and there is no proper lock available for us. The explanation given was about insects, but being on the 17th floor, I find it less reasonable. It felt more likely related to safety or security concerns, considering how close the balconies are between rooms. It’s a pity, because the view from the balcony is actually very beautiful and would enhance the guest experience.
I hope the management can consider improving these points, as the potential of this hotel is really wonderful.
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C***a
Leisure
6,2
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly and helpful during the check-in process, helping resolve my concerns.
Thank you very much to the hotel staff.
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G***e
Staycation
8,2
/10
Reviewed 4 week(s) ago
The staff was very friendly and accommodating.
The air conditioning was too noisy.
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A***a
Business
6,3
/10
Reviewed 4 week(s) ago
I went back and forth to the receptionist twice to change rooms because my card wouldn't work. The first room didn't work, and the lights wouldn't work in the second room.
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N***n
Staycation
10,0
/10
Reviewed 7 week(s) ago
Need to stat one more time...
Bring friends & family
6 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Mr/s. N***n,
Thank you for staying with us again — we're truly honored to be your family's preferred choice. We look forward to welcoming you back soon. Next time, don’t forget to bring your friends and extended family along to share the experience!
Warm regards,
Aditya A. Wirakusuma
General Manager
N***a
Staycation
8,5
/10
Reviewed 8 week(s) ago
The room was spacious, the staff was friendly, and the food was delicious. Luckily, the high floor request was still available, and we were given the 16th floor.
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Accommodation's Reply
05 Aug 2025
Dear Mr/s. N***a,
Thank you for your kind review. We’re delighted to hear that you enjoyed our spacious rooms, friendly staff, and delicious food. We're also glad we could fulfill your request for a high floor and provide a room on the 16th floor.
We look forward to welcoming you back for another pleasant stay.
Warm regards,
Aditya A, Wirakusuma
General Manager
D***e
Leisure
8,3
/10
Reviewed 9 week(s) ago
pretty good, cool, strategic, even though there are improvements, but it's okay
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Mr/s. D***e,
Thank you for your review! We're glad you enjoyed our convenient location and overall atmosphere. We apologize for any inconvenience caused by the ongoing improvements and truly appreciate your understanding. We look forward to welcoming you back for an even better experience in the future.
Warm regards,
Aditya A. Wirakusuma
General Manager
N***i
10,0
/10
Reviewed 9 week(s) ago
very effective and Yemen...ok deck
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4 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Mr/s. N***i,
Thank you so much for your review! We’re happy to know that your stay was memorable and comfortable. Hope to see you again on your next visit
Warm regards,
Aditya A. Wirakusuma
General Manager
S***l
Business
8,5
/10
Reviewed 9 week(s) ago
Overall better than the previous room.
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Accommodation's Reply
21 Jul 2025
Dear Mr/s. S***I,
Thank you for your review and for staying with us again. We’re glad to hear that overall, this room was better than your previous one. However, we sincerely apologize for the issues you encountered, including the broken refrigerator, presence of cockroaches, noisy AC, and unpleasant toilet odor.
Your feedback is very valuable and helps us improve. We’ve addressed these concerns with our team to ensure prompt resolution and to prevent similar situations in the future.
Once again, we apologize for the inconvenience and truly hope to welcome you back with an even better experience.
Warm regards,
Aditya A. Wirakusuma
General Manager
S***l
8,5
/10
Reviewed 9 week(s) ago
Overall better than the previous room
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Accommodation's Reply
21 Jul 2025
Dear Mr/s. S***I,
Thank you for your review and for staying with us again. We’re glad to hear that overall, this room was better than your previous one. However, we sincerely apologize for the issues you encountered, including the broken refrigerator, presence of cockroaches, noisy AC, and unpleasant toilet odor.
Your feedback is very valuable and helps us improve. We’ve addressed these concerns with our team to ensure prompt resolution and to prevent similar situations in the future.
Once again, we apologize for the inconvenience and truly hope to welcome you back with an even better experience.
Warm regards,
Aditya A. Wirakusuma
General Manager
S***l
Business
8,5
/10
Reviewed 9 week(s) ago
The refrigerator is dead, there are lots of cockroaches, the AC is noisy, the toilet smells bad
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Accommodation's Reply
21 Jul 2025
Dear Mr/s. S***I,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay, including the non-functioning refrigerator, the presence of cockroaches, noisy air conditioning, and the unpleasant smell from the toilet.
Your feedback is very important to us. We have already followed up with our housekeeping and maintenance teams to address and resolve these issues immediately, ensuring they do not happen again in the future. Guest comfort is our top priority.
Once again, we apologize and truly hope to welcome you back with a much improved experience.
Warm regards,
Aditya A. Wirakusuma
General Manager
Lh
Lis h.
8,8
/10
Reviewed 11 week(s) ago
This is my first time staying at this hotel.. For everyone, I can only say "Alhamdulillah, it was fun💕😍".. Success and continue to improve the facilities and services. 👍
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Mr/s. Lis H,
Thank you so much for your kind and heartwarming review. We’re truly happy to know that your first stay with us was a pleasant one.
Your support and kind wishes mean a lot to us. We’ll continue working on improving our facilities and services to serve you even better in the future.
Looking forward to welcoming you again soon!
Warm regards,
Aditya A. Wirakusuma
General Manager
IF
Ida F.
Leisure
9,7
/10
Reviewed 11 week(s) ago
From the beginning of checking in, the service was very friendly, the cleanliness of the hotel and the rooms was really maintained, the facilities were also good, including the swimming pool which was clean, nice and spacious.
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2 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Mrs. Ida F,
Thank you for your positive review. We're delighted to know you were pleased with our friendly service, the cleanliness of the hotel and room, and our facilities — especially the swimming pool.
Your feedback means a lot to us and inspires us to keep improving. We look forward to welcoming you back again soon.
Warm regards,
Aditya A. Wirakusuma
General Manager
T***a
10,0
/10
Reviewed 12 week(s) ago
Good, comfortable and worth the price
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5 people find it helpful
Accommodation's Reply
01 Jul 2025
Dear Mr/s. T***a,
Thank you for your kind and thoughtful review. We are glad to know that you have enjoyed your stay and impressed with our service and facilities.
Please know our teams are working hard to ensure good services given to our guests.
Please do not hesitate to contact us should you need further assistance on your next stay.
We look forward serving you once again.
Best regards,
Aditya A. Wirakusuma
General Manager
A***i
Leisure
5,0
/10
Reviewed 12 week(s) ago
Very unfriendly staff when checking in, the room door was broken when entering the room, the bathroom had no exhaust fan, the room order was not according to the app, asked for twin beds but was given one bed with the excuse that the room was full, the room was very smelly when first opened.
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Mr/s. A***i,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay, from the check-in process and room condition to the discrepancy between your booking and the room provided. The issues you mentioned—including the unfriendly service, malfunctioning door, lack of an exhaust fan in the bathroom, and the unpleasant smell upon entering the room do not reflect the standard of service we aim to deliver.
Your feedback has been taken seriously and shared with the relevant departments for immediate attention and improvement. We are committed to enhancing both our service and facilities to ensure a better experience for all our guests.
We truly hope to have another opportunity to welcome you back and provide a much more satisfying stay in the future.
Warm regards,
Aditya A. Wirakusuma
General Manager
D***y
Staycation
5,9
/10
Reviewed 13 week(s) ago
The electricity in the room was off and the process of calling the technician took a long time. The shower water in the bathroom smelled a bit unpleasant
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1 people find it helpful
Accommodation's Reply
01 Jul 2025
Dear Mr/s. D***y,
Thank you for your valuable feedback. We sincerely apologize for the inconvenience you experienced regarding the electricity outage in your room and the delay in our technician's response. We also regret to hear about the unpleasant smell from the shower water.
Please rest assured that we are addressing these issues with urgency to improve our service and facilities. Your comfort and satisfaction are very important to us, and we hope to have the opportunity to provide you with a better experience in the future.
Warm regards,
Aditya A. Wirakusuma
General Manager
ulfah I.
10,0
/10
Reviewed 13 week(s) ago
The hotel is nice and strategic, close to everywhere
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1 people find it helpful
Accommodation's Reply
01 Jul 2025
Dear Mr/s. Ulfah I,
Thank you for your kind and thoughtful review. We are glad to know that you have enjoyed your stay and impressed with our service and facilities.
Please know our teams are working hard to ensure good services given to our guests.
Please do not hesitate to contact us should you need further assistance on your next stay.
We look forward serving you once again.
Best regards,
Aditya A. Wirakusuma
General Manager
D***y
Staycation
9,1
/10
Reviewed 15 week(s) ago
Please maintain the air-conditioning. Others are very good.
3 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Mr/s. D***y,
Thank you for your kind and thoughtful review. We are glad to know that you have enjoyed your stay and impressed with our service and facilities.
Please know our teams are working hard to ensure good services given to our guests.
Please do not hesitate to contact us should you need further assistance on your next stay.
We look forward serving you once again.
Best regards,
Aditya A. Wirakusuma
General Manager
N***s
10,0
/10
Reviewed 16 week(s) ago
It was very pleasant and comfortable to stay here.
See original
Find this review helpful?
Accommodation's Reply
18 Jun 2025
Dear Mr/s. N***s,
Thank you for your kind and thoughtful review. We are glad to know that you have enjoyed your stay and impressed with our service and facilities.
Please know our teams are working hard to ensure good services given to our guests.
Please do not hesitate to contact us should you need further assistance on your next stay.
We look forward serving you once again.
Best regards,
Aditya A. Wirakusuma
General Manager
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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