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Taman Sari Hotel and Resort
Hotels
Preferred Partner Plus
Online Check-In Available
8,3
/10
Very Good
1.815 reviews
What Guests Say About Their Stay
Distance To City Center (70)
Staff Friendliness (61)
Surroundings (56)
Hotel Area (55)
wira
9,7
/ 10
Kamarnya luas, bersih, suasana tenang, karyawan hotel juga ramah, pelayanan oke.
M***M
9,4
/ 10
A very worthwhile hotel to stay in Sukabumi. The staff is friendly, the facilities are excellent, the parking is spacious, the swimming pool is spacious, and the rooms are clean and comfortable. Highly recommended for its affordable price.
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D***i
9,1
/ 10
The hotel staff are friendly and helpful with the check-in process. We are comfortable here because cleanliness is taken care of. We got a room close to the swimming area, which was very enjoyable. This hotel is family-friendly, especially for those who still have children.
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B***s
10,0
/ 10
comfortable place, cool air, clean rooms and very friendly service
See original
Joni G. S.
10,0
/ 10
Rooms are spacious, clean, comfortable. Very satisfying service. The atmosphere and comfort of the hotel are highly recommended.
See original
In the Area
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JL. Surya Kencana No.112 Sukabumi, Sukabumi City Center, Sukabumi, Jawa Barat, Indonesia, 43113
Main Facilities
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This accommodation offers:
Outdoor pool
Poolside bar
Bar
Swimming pool
Laundry service
Fitness center
Restaurant
Luggage storage
Elevator
Family room
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Taman Sari Hotel and Resort
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What's around Taman Sari Hotel and Resort
JL. Surya Kencana No.112 Sukabumi, Sukabumi City Center, Sukabumi, Jawa Barat, Indonesia, 43113
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Discover More About Taman Sari Hotel and Resort
note: hotel was previously named Hotel Taman Sari
Location
Taman Sari Hotel and Resort is a hotel in a good neighborhood, which is located at Sukabumi City Center.
About Taman Sari Hotel and Resort
Taman Sari Hotel and Resort is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Taman Sari Hotel and Resort is the perfect place to stay that provides decent facilities as well as great services.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Taman Sari Hotel and Resort.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
From business event to corporate gathering, Taman Sari Hotel and Resort provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Taman Sari Hotel and Resort, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Taman Sari Hotel and Resort is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Taman Sari Hotel and Resort.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Taman Sari Hotel and Resort exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Taman Sari Hotel and Resort is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Taman Sari Hotel and Resort is the right place to stay.
All facilities in Taman Sari Hotel and Resort
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space
Things to Do
- Barbecue
- Fitness center
- Garden
- Massage
- Outdoor pool
- Sauna
- Spa
Hotel Services
- Bellhop
- Money changer
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
General
- AC
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Nearby Facilities
- ATM/Banking
- Grocery
- Laundry
- Supermarket
Business Facilities
- Meeting facilities
- Photocopier
- Projector
In-room Facilities
- Desk
- Shower
- TV
Food and Drinks
- Bar
- Poolside bar
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Taman Sari Hotel and Resort
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card, KARTU IDENTITAS. The required documents can be in the form of soft copy.
General Check-in Instructions
0266-225008
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Taman Sari Hotel and Resort | 69 |
Number of floors in Taman Sari Hotel and Resort | 3 |
Another facilities in Taman Sari Hotel and Resort | Barbecue, Fitness center, Garden, Massage, Outdoor pool |
Frequently asked question in Taman Sari Hotel and Resort
What is normal check-in & check-out time at Taman Sari Hotel and Resort?
The standard check-in time at Taman Sari Hotel and Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Taman Sari Hotel and Resort?
Taman Sari Hotel and Resort is a 3.0-star hotel.
How many floors does Taman Sari Hotel and Resort have?
Taman Sari Hotel and Resort has 3 floors.
How many rooms are available at Taman Sari Hotel and Resort?
Taman Sari Hotel and Resort has 69 rooms in total.
Does Taman Sari Hotel and Resort provide parking?
Yes, Taman Sari Hotel and Resort provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Taman Sari Hotel and Resort
Overall Ratings & Reviews Taman Sari Hotel and Resort
Traveloka (1.815)
8,3
Very Good
From 1.815 reviews
Provided by travelers on
Cleanliness
8,2
Room Comfort
8,3
Meal
8,1
Location
8,7
Service and Facilites
8,4
People often mention about Taman Sari Hotel and Resort
All
Jarak ke Pusat Kota (67)
Lingkungan Sekitar (58)
Keramahan Staff (57)
Akses (51)
Area Hotel (51)
Ramah Keluarga (48)
Ukuran Kamar (46)
Suasana (45)
Kamar Tidur (42)
Kamar Mandi (40)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Taman Sari Hotel and Resort
Number of reviews per page
20
40
Customer reviews
R***y
Business
9,7
/10
Reviewed 4 day(s) ago
The place is beautiful, the atmosphere is calm, cool, and fresh, the food is delicious, but if possible, the cleanliness could be improved, and the TV channels could be increased, but so far so good for healing :)
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R***i
7,6
/10
Reviewed 5 day(s) ago
The chair was dirty as if it had been stepped on, the bedsheet and cover were also worn out and not clean, the worst thing was the shower was like that 🙈
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Accommodation's Reply
27 Oct 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write us a review and valuable feedback. We apologize for the inconvenience you experienced regarding the cleanliness of our room and bathroom, which certainly did not meet the standard of service we expect from all our guests. We will take your feedback into consideration and continue to improve the quality, cleanliness and comfort of our hotel in the future. We sincerely hope to welcome you back with an even better experience on your next visit. Best regards, Taman Sari Sukabumi Hotel Management
See original
Pp
Purwanto p.
8,8
/10
Reviewed 3 week(s) ago
This is my third stay here.
Once in a superior room at the back, spacious with a balcony.
Twice in a deluxe room with balloons.
Overall, it's comfortable and the kids love it.
I'd recommend adding dim lights to make the towels brighter. I recommend using white towels.
See original
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Accommodation's Reply
17 Oct 2025
Dear Mr. Purwanto, Thank you for choosing to stay with us for the third time. We are delighted to know that you and your family felt comfortable throughout your stay and that your children enjoyed their time here. We also appreciate your helpful comments regarding the lighting and the color of the towels. We will take these suggestions into consideration to improve our guests' comfort during your next visit. We sincerely hope to welcome you and your family back for your next stay and for an even more wonderful experience. Best regards, Taman Sari Sukabumi Hotel & Resort Management
See original
RA
Riesna A.
Leisure
8,2
/10
Reviewed 4 week(s) ago
The staff's friendliness is very informative and fast response.
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Accommodation's Reply
11 Oct 2025
Dear Mrs. Riesna A, thank you for taking the time to share your experience with us. We are delighted to hear that our team's service left a positive impression during your stay. This appreciation motivates us to continue providing the best service to every guest. We look forward to welcoming you back on your next visit for an equally enjoyable experience. We wish you and your family continued good health. Thank you. Best regards, Taman Sari Hotel & Resort Management
See original
fh
faizal h.
Leisure
9,4
/10
Reviewed 4 week(s) ago
Thank God, I had a comfortable stay at Taman Sari Hotel, a cool atmosphere amidst Sukabumi's hot weather. The hotel's location is close to Merdeka Square and the town square, and it's also close to culinary spots.
See original
1 people find it helpful
Accommodation's Reply
11 Oct 2025
Dear Mr. Faizal, thank you for your positive review. We are delighted to learn that you felt comfortable during your stay with us and enjoyed our cool atmosphere and strategic location. Your appreciation motivates us to continuously improve our service quality to ensure every guest has a pleasant stay. We look forward to welcoming you back on your next visit. Best regards, Taman Sari Hotel & Resort Management
See original
H***h
Transit
5,0
/10
Reviewed 4 week(s) ago
SECURITY IS NOT GUARANTEED! Staying at Taman Sari, the motorbike mirror and cellphone holder were stolen. In the parking area instructed by hotel management, there is also no CCTV available in the parking area.
See original
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Mr./Mrs., Thank you for taking the time to share your experience during your stay at our hotel. We deeply regret and sincerely apologize for the unpleasant incident involving the loss of your personal belongings in the parking area. We understand how important safety and comfort are for every guest, and we regret that these were not fully met during your visit. This incident is a serious concern for management, and we will use it as a basis for evaluation so that our security system, including the addition of CCTV facilities in the parking area, can be immediately improved. Once again, we apologize for the inconvenience caused, and we appreciate your valuable input for improving our service in the future. Best regards, Taman Sari Hotel & Resort Sukabumi Management
See original
A***u
Staycation
8,4
/10
Reviewed 5 week(s) ago
The hotel has the BEST ambiance and a VERY GREEN view right in the middle of the city! It truly feels like a little escape.
However, if they could upgrade the furniture, bedsheets, renovate the bathroom and doors — then it would be perfect.
The bedsheets are clean, but they're quite old — they’ve turned grey instead of white 🥲, which takes away a bit from the overall comfort. Also, it would be great if they could provide basic amenities like facial tissues in the room.
Honestly, I’d be willing to pay more to stay here again if they made some furniture upgrades, refreshed the linens, and renovated the bathrooms. The potential of this place is amazing!
Read More
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Mr/Mrs,
Thank you very much for taking the time to share your thoughtful feedback with us. We’re truly delighted to know that you enjoyed the ambiance and the lush green surroundings of our hotel. It’s wonderful to hear that you felt a little escape in the middle of the city.
We also sincerely appreciate your constructive suggestions regarding the furniture, linens, bathroom facilities, and in-room amenities. Your comments are very valuable to us and have been shared with our management team as part of our ongoing efforts to improve the quality and comfort of our guest experience.
We’re grateful for your kind understanding and your willingness to stay with us again in the future. It’s guests like you who help us grow better every day. We hope to have the pleasure of welcoming you back soon, with an even more comfortable and refreshed experience.
Warm regards,
Taman Sari Hotel & Resort Sukabumi
s***t
8,5
/10
Reviewed 5 week(s) ago
The ambiance is beautiful, close to everything, and cool. In front of the hotel is an Indomaret, a cafe, a porridge vendor, and a yellow rice vendor. Thank God, we're happy.
See original
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Accommodation's Reply
28 Sep 2025
Dear Mr./Mrs., Thank you very much for your positive review. We are delighted to learn that our hotel's ambiance and strategic location provided a comfortable stay. We hope the surrounding amenities will further enhance your experience. We will continue to strive to maintain and improve the quality of our services to make your next visit even more memorable. We wish you and your family continued health. Best regards, Taman Sari Hotel & Resort Management
See original
D***i
Leisure
8,5
/10
Reviewed 6 week(s) ago
The hotel atmosphere is pleasant and the staff are friendly.
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Accommodation's Reply
28 Sep 2025
Dear Mr./Mrs., Thank you very much for your positive review. We are delighted to learn that the hotel's ambiance and the friendliness of our staff provided a pleasant experience during your stay. This feedback motivates us to continue improving our service. We look forward to welcoming you back in the future. Best regards, Taman Sari Hotel & Resort Management
See original
Verified Traveler
9,4
/10
Reviewed 6 week(s) ago
There's no complain from me. All is good. The view is very nice.
Find this review helpful?
Accommodation's Reply
22 Sep 2025
Dear Sir/Madam, Thank you for your positive review.
We are delighted to hear that our team's service during check-in left a good impression. Guest satisfaction and comfort are always our top priorities. We look forward to welcoming you back on your next visit.
Yours Sincerely,
Management of Taman Sari Hotel & Resort Sukabumi
A***l
Business
8,5
/10
Reviewed 6 week(s) ago
lots of cigarette butts on the balcony
See original
1 people find it helpful
Accommodation's Reply
28 Sep 2025
Dear Mr./Mrs., Thank you for sharing your experience with us. We apologize for any inconvenience caused by the less-than-clean balcony. This feedback is very valuable and we will immediately address it to improve our services. We hope to provide you with a more comfortable experience on your next visit. Best regards, Taman Sari Hotel & Resort Management
See original
a***i
8,5
/10
Reviewed 6 week(s) ago
Hotel staff were friendly and helpful at check-in.
See original
1 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Mr./Mrs., Thank you for your positive review. We are very pleased to hear that our team's service during the check-in process left a good impression. Guest satisfaction and comfort are always our top priorities. We look forward to welcoming you back again in the future. Best regards, Management of Taman Sari Hotel & Resort Sukabumi
See original
E***a
Staycation
9,1
/10
Reviewed 7 week(s) ago
Ok, well, the atmosphere is really nice to be able to walk around close to the city center.
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Accommodation's Reply
19 Sep 2025
Dear Mr./Mrs., Thank you very much for your positive review. We are pleased to know that you enjoyed the hotel's atmosphere and our location close to the city center. We hope you enjoyed your stay, and we look forward to welcoming you back again soon. Best regards, Taman Sari Hotel & Resort Sukabumi Management
See original
A***a
10,0
/10
Reviewed 7 week(s) ago
Nice hotel, suitable for those who want to refresh
See original
1 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Mr./Mrs., Thank you for your review. We are pleased to learn that our hotel provides comfort and is the perfect choice for relaxation. We look forward to welcoming you back in the future. Best regards, Taman Sari Hotel & Resort Management
See original
BS
Bunda S. A.
Leisure
8,5
/10
Reviewed 7 week(s) ago
The room smelled of cigarette smoke, there were cigarette butts in the bathroom, and the extra mattress was very thin.
See original
1 people find it helpful
S***y
8,7
/10
Reviewed 8 week(s) ago
Strategic location, beautiful environment, child friendly, good service
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E***a
Leisure
8,8
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly, helpful and cooperative, the hotel atmosphere is very comfortable because it is spacious and has lots of trees, the swimming pool is enough for children, just input please for the cleanliness of the sheets, pillowcases, etc. can be improved again, the building is already very comfortable😊
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Accommodation's Reply
10 Sep 2025
Dear Mr./Mrs., Thank you very much for your very positive and constructive review. We are pleased to hear that you felt comfortable with the hotel atmosphere, staff service, and available facilities. Regarding the feedback regarding the cleanliness of the bed sheets and pillowcases, we apologize for the inconvenience. Your feedback is very valuable, and we will follow up immediately to further improve cleanliness standards for the comfort of future guests. We look forward to welcoming you back to our hotel, with a better and more enjoyable stay. We hope to welcome you back in the future with an even better experience. Warmest Regards, Hotel Management
See original
Yunan M. A.
Leisure
8,8
/10
Reviewed 8 week(s) ago
We arrived at the hotel around 8:30 PM, in the pouring rain. The friendly staff helped us check in quickly, then provided umbrellas for us and escorted us to our room.
We booked a Superior room that night. Unfortunately, when we entered the room, the floor felt a bit damp and sticky, probably due to the cleaning staff mopping and the cold, rainy weather.
We cleaned up a bit, thankfully there was warm water available. While waiting for sleep to set in, we tried watching TV, but the picture was blurry. So, we just played on our phones and connected to the hotel's Wi-Fi, and the connection was good.
In the morning, we toured the hotel, found breakfast nearby, and went for a swim. The pool is quite large and is also open to the public. Hmm... the pool floor was a bit slippery in some places.
We found this hotel to be quite strategically located. It's close to the Cikole Police Station, Bunut Hospital, and the delicious restaurant Ayam Bunut.
Read More
See original
+2
1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Mr. Yunan M. A. Thank you very much for your positive review! We are very pleased to know that you enjoyed your stay at Taman Sari Hotel and were satisfied with our service and ambiance. We also apologize for any inconvenience you experienced regarding the condition of the room floor, the quality of the TV broadcast, and the slippery floor of the swimming pool area. Your feedback is very valuable and we will forward it to the relevant Department for immediate follow-up for the comfort of our guests in the future. Your recommendation really means a lot to us and motivates the team to continue providing the best service. We hope to welcome you back in the next opportunity for an even better experience. Warm Regards, Hotel Management
See original
M***h
8,5
/10
Reviewed 8 week(s) ago
Nice, comfortable atmosphere... Next time I will definitely order again
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Accommodation's Reply
07 Sep 2025
Dear Mr./Mrs. Thank you very much for your positive review! We are very happy to know that you enjoyed your stay at Taman Sari Hotel and were satisfied with the ambiance of our hotel. Your recommendation means a lot to us and motivates the team to continue providing the best service. We look forward to welcoming you back to Taman Sari Hotel for an equally enjoyable experience in the future! Warm Regards, Taman Sari Management
See original
AK
Andradi K.
Leisure
9,1
/10
Reviewed 8 week(s) ago
Quite satisfied with the hotel, there are also many culinary options around the hotel so you don't need to go far to look for food.
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Accommodation's Reply
07 Sep 2025
Dear Mr./Mrs. Thank you very much for your positive review! We are very pleased to know that you enjoyed your stay at Taman Sari Hotel and were satisfied with our location. Your recommendation means a lot to us and motivates the team to continue providing the best service. We look forward to welcoming you back to Taman Sari Hotel for an equally enjoyable experience in the future! Warm Regards, Taman Sari Management
See original
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Taman Sari Hotel and Resort
Traveloka (1.815)
8,3
Very Good
From 1.815 reviews
Provided by travelers on
Cleanliness
8,2
Room Comfort
8,3
Meal
8,1
Location
8,7
Service and Facilites
8,4
People often mention about Taman Sari Hotel and Resort
All
Jarak ke Pusat Kota (67)
Lingkungan Sekitar (58)
Keramahan Staff (57)
Akses (51)
Area Hotel (51)
Ramah Keluarga (48)
Ukuran Kamar (46)
Suasana (45)
Kamar Tidur (42)
Kamar Mandi (40)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Taman Sari Hotel and Resort
Number of reviews per page
20
40
Customer reviews
R***y
Business
9,7
/10
Reviewed 4 day(s) ago
The place is beautiful, the atmosphere is calm, cool, and fresh, the food is delicious, but if possible, the cleanliness could be improved, and the TV channels could be increased, but so far so good for healing :)
See original
Find this review helpful?
R***i
7,6
/10
Reviewed 5 day(s) ago
The chair was dirty as if it had been stepped on, the bedsheet and cover were also worn out and not clean, the worst thing was the shower was like that 🙈
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write us a review and valuable feedback. We apologize for the inconvenience you experienced regarding the cleanliness of our room and bathroom, which certainly did not meet the standard of service we expect from all our guests. We will take your feedback into consideration and continue to improve the quality, cleanliness and comfort of our hotel in the future. We sincerely hope to welcome you back with an even better experience on your next visit. Best regards, Taman Sari Sukabumi Hotel Management
See original
Pp
Purwanto p.
8,8
/10
Reviewed 3 week(s) ago
This is my third stay here.
Once in a superior room at the back, spacious with a balcony.
Twice in a deluxe room with balloons.
Overall, it's comfortable and the kids love it.
I'd recommend adding dim lights to make the towels brighter. I recommend using white towels.
See original
Find this review helpful?
Accommodation's Reply
17 Oct 2025
Dear Mr. Purwanto, Thank you for choosing to stay with us for the third time. We are delighted to know that you and your family felt comfortable throughout your stay and that your children enjoyed their time here. We also appreciate your helpful comments regarding the lighting and the color of the towels. We will take these suggestions into consideration to improve our guests' comfort during your next visit. We sincerely hope to welcome you and your family back for your next stay and for an even more wonderful experience. Best regards, Taman Sari Sukabumi Hotel & Resort Management
See original
RA
Riesna A.
Leisure
8,2
/10
Reviewed 4 week(s) ago
The staff's friendliness is very informative and fast response.
See original
Find this review helpful?
Accommodation's Reply
11 Oct 2025
Dear Mrs. Riesna A, thank you for taking the time to share your experience with us. We are delighted to hear that our team's service left a positive impression during your stay. This appreciation motivates us to continue providing the best service to every guest. We look forward to welcoming you back on your next visit for an equally enjoyable experience. We wish you and your family continued good health. Thank you. Best regards, Taman Sari Hotel & Resort Management
See original
fh
faizal h.
Leisure
9,4
/10
Reviewed 4 week(s) ago
Thank God, I had a comfortable stay at Taman Sari Hotel, a cool atmosphere amidst Sukabumi's hot weather. The hotel's location is close to Merdeka Square and the town square, and it's also close to culinary spots.
See original
1 people find it helpful
Accommodation's Reply
11 Oct 2025
Dear Mr. Faizal, thank you for your positive review. We are delighted to learn that you felt comfortable during your stay with us and enjoyed our cool atmosphere and strategic location. Your appreciation motivates us to continuously improve our service quality to ensure every guest has a pleasant stay. We look forward to welcoming you back on your next visit. Best regards, Taman Sari Hotel & Resort Management
See original
H***h
Transit
5,0
/10
Reviewed 4 week(s) ago
SECURITY IS NOT GUARANTEED! Staying at Taman Sari, the motorbike mirror and cellphone holder were stolen. In the parking area instructed by hotel management, there is also no CCTV available in the parking area.
See original
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Mr./Mrs., Thank you for taking the time to share your experience during your stay at our hotel. We deeply regret and sincerely apologize for the unpleasant incident involving the loss of your personal belongings in the parking area. We understand how important safety and comfort are for every guest, and we regret that these were not fully met during your visit. This incident is a serious concern for management, and we will use it as a basis for evaluation so that our security system, including the addition of CCTV facilities in the parking area, can be immediately improved. Once again, we apologize for the inconvenience caused, and we appreciate your valuable input for improving our service in the future. Best regards, Taman Sari Hotel & Resort Sukabumi Management
See original
A***u
Staycation
8,4
/10
Reviewed 5 week(s) ago
The hotel has the BEST ambiance and a VERY GREEN view right in the middle of the city! It truly feels like a little escape.
However, if they could upgrade the furniture, bedsheets, renovate the bathroom and doors — then it would be perfect.
The bedsheets are clean, but they're quite old — they’ve turned grey instead of white 🥲, which takes away a bit from the overall comfort. Also, it would be great if they could provide basic amenities like facial tissues in the room.
Honestly, I’d be willing to pay more to stay here again if they made some furniture upgrades, refreshed the linens, and renovated the bathrooms. The potential of this place is amazing!
Read More
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Mr/Mrs,
Thank you very much for taking the time to share your thoughtful feedback with us. We’re truly delighted to know that you enjoyed the ambiance and the lush green surroundings of our hotel. It’s wonderful to hear that you felt a little escape in the middle of the city.
We also sincerely appreciate your constructive suggestions regarding the furniture, linens, bathroom facilities, and in-room amenities. Your comments are very valuable to us and have been shared with our management team as part of our ongoing efforts to improve the quality and comfort of our guest experience.
We’re grateful for your kind understanding and your willingness to stay with us again in the future. It’s guests like you who help us grow better every day. We hope to have the pleasure of welcoming you back soon, with an even more comfortable and refreshed experience.
Warm regards,
Taman Sari Hotel & Resort Sukabumi
s***t
8,5
/10
Reviewed 5 week(s) ago
The ambiance is beautiful, close to everything, and cool. In front of the hotel is an Indomaret, a cafe, a porridge vendor, and a yellow rice vendor. Thank God, we're happy.
See original
Find this review helpful?
Accommodation's Reply
28 Sep 2025
Dear Mr./Mrs., Thank you very much for your positive review. We are delighted to learn that our hotel's ambiance and strategic location provided a comfortable stay. We hope the surrounding amenities will further enhance your experience. We will continue to strive to maintain and improve the quality of our services to make your next visit even more memorable. We wish you and your family continued health. Best regards, Taman Sari Hotel & Resort Management
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D***i
Leisure
8,5
/10
Reviewed 6 week(s) ago
The hotel atmosphere is pleasant and the staff are friendly.
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Accommodation's Reply
28 Sep 2025
Dear Mr./Mrs., Thank you very much for your positive review. We are delighted to learn that the hotel's ambiance and the friendliness of our staff provided a pleasant experience during your stay. This feedback motivates us to continue improving our service. We look forward to welcoming you back in the future. Best regards, Taman Sari Hotel & Resort Management
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Verified Traveler
9,4
/10
Reviewed 6 week(s) ago
There's no complain from me. All is good. The view is very nice.
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Accommodation's Reply
22 Sep 2025
Dear Sir/Madam, Thank you for your positive review.
We are delighted to hear that our team's service during check-in left a good impression. Guest satisfaction and comfort are always our top priorities. We look forward to welcoming you back on your next visit.
Yours Sincerely,
Management of Taman Sari Hotel & Resort Sukabumi
A***l
Business
8,5
/10
Reviewed 6 week(s) ago
lots of cigarette butts on the balcony
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1 people find it helpful
Accommodation's Reply
28 Sep 2025
Dear Mr./Mrs., Thank you for sharing your experience with us. We apologize for any inconvenience caused by the less-than-clean balcony. This feedback is very valuable and we will immediately address it to improve our services. We hope to provide you with a more comfortable experience on your next visit. Best regards, Taman Sari Hotel & Resort Management
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a***i
8,5
/10
Reviewed 6 week(s) ago
Hotel staff were friendly and helpful at check-in.
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Mr./Mrs., Thank you for your positive review. We are very pleased to hear that our team's service during the check-in process left a good impression. Guest satisfaction and comfort are always our top priorities. We look forward to welcoming you back again in the future. Best regards, Management of Taman Sari Hotel & Resort Sukabumi
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E***a
Staycation
9,1
/10
Reviewed 7 week(s) ago
Ok, well, the atmosphere is really nice to be able to walk around close to the city center.
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Accommodation's Reply
19 Sep 2025
Dear Mr./Mrs., Thank you very much for your positive review. We are pleased to know that you enjoyed the hotel's atmosphere and our location close to the city center. We hope you enjoyed your stay, and we look forward to welcoming you back again soon. Best regards, Taman Sari Hotel & Resort Sukabumi Management
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A***a
10,0
/10
Reviewed 7 week(s) ago
Nice hotel, suitable for those who want to refresh
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Mr./Mrs., Thank you for your review. We are pleased to learn that our hotel provides comfort and is the perfect choice for relaxation. We look forward to welcoming you back in the future. Best regards, Taman Sari Hotel & Resort Management
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BS
Bunda S. A.
Leisure
8,5
/10
Reviewed 7 week(s) ago
The room smelled of cigarette smoke, there were cigarette butts in the bathroom, and the extra mattress was very thin.
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1 people find it helpful
S***y
8,7
/10
Reviewed 8 week(s) ago
Strategic location, beautiful environment, child friendly, good service
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E***a
Leisure
8,8
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly, helpful and cooperative, the hotel atmosphere is very comfortable because it is spacious and has lots of trees, the swimming pool is enough for children, just input please for the cleanliness of the sheets, pillowcases, etc. can be improved again, the building is already very comfortable😊
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Accommodation's Reply
10 Sep 2025
Dear Mr./Mrs., Thank you very much for your very positive and constructive review. We are pleased to hear that you felt comfortable with the hotel atmosphere, staff service, and available facilities. Regarding the feedback regarding the cleanliness of the bed sheets and pillowcases, we apologize for the inconvenience. Your feedback is very valuable, and we will follow up immediately to further improve cleanliness standards for the comfort of future guests. We look forward to welcoming you back to our hotel, with a better and more enjoyable stay. We hope to welcome you back in the future with an even better experience. Warmest Regards, Hotel Management
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Yunan M. A.
Leisure
8,8
/10
Reviewed 8 week(s) ago
We arrived at the hotel around 8:30 PM, in the pouring rain. The friendly staff helped us check in quickly, then provided umbrellas for us and escorted us to our room.
We booked a Superior room that night. Unfortunately, when we entered the room, the floor felt a bit damp and sticky, probably due to the cleaning staff mopping and the cold, rainy weather.
We cleaned up a bit, thankfully there was warm water available. While waiting for sleep to set in, we tried watching TV, but the picture was blurry. So, we just played on our phones and connected to the hotel's Wi-Fi, and the connection was good.
In the morning, we toured the hotel, found breakfast nearby, and went for a swim. The pool is quite large and is also open to the public. Hmm... the pool floor was a bit slippery in some places.
We found this hotel to be quite strategically located. It's close to the Cikole Police Station, Bunut Hospital, and the delicious restaurant Ayam Bunut.
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+2
1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Mr. Yunan M. A. Thank you very much for your positive review! We are very pleased to know that you enjoyed your stay at Taman Sari Hotel and were satisfied with our service and ambiance. We also apologize for any inconvenience you experienced regarding the condition of the room floor, the quality of the TV broadcast, and the slippery floor of the swimming pool area. Your feedback is very valuable and we will forward it to the relevant Department for immediate follow-up for the comfort of our guests in the future. Your recommendation really means a lot to us and motivates the team to continue providing the best service. We hope to welcome you back in the next opportunity for an even better experience. Warm Regards, Hotel Management
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M***h
8,5
/10
Reviewed 8 week(s) ago
Nice, comfortable atmosphere... Next time I will definitely order again
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Accommodation's Reply
07 Sep 2025
Dear Mr./Mrs. Thank you very much for your positive review! We are very happy to know that you enjoyed your stay at Taman Sari Hotel and were satisfied with the ambiance of our hotel. Your recommendation means a lot to us and motivates the team to continue providing the best service. We look forward to welcoming you back to Taman Sari Hotel for an equally enjoyable experience in the future! Warm Regards, Taman Sari Management
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AK
Andradi K.
Leisure
9,1
/10
Reviewed 8 week(s) ago
Quite satisfied with the hotel, there are also many culinary options around the hotel so you don't need to go far to look for food.
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Accommodation's Reply
07 Sep 2025
Dear Mr./Mrs. Thank you very much for your positive review! We are very pleased to know that you enjoyed your stay at Taman Sari Hotel and were satisfied with our location. Your recommendation means a lot to us and motivates the team to continue providing the best service. We look forward to welcoming you back to Taman Sari Hotel for an equally enjoyable experience in the future! Warm Regards, Taman Sari Management
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