The Catur Villa Seminyak

Villas
Preferred Partner
8,7
/10
Very Good
340 reviews

What Guests Say About Their Stay

Room Space (37)
Distance To City Center (35)
Hotel Area (35)
Ambiance (34)
Wilson
10,0
/ 10
Great location, close to everything I needed. The hotel has plenty of parking space which makes it super convenient. The staff are really nice and helpful, and the place is always clean—you can tell cleanliness is their top priority. Overall, a comfortable stay!
E***n
10,0
/ 10
The villa is perfect for families—spacious, comfortable, and relaxing. It has a beautiful pool surrounded by a nice atmosphere, and the location is great, close to everything you need. 🌴🏡
E***n
10,0
/ 10
The staff are very friendly and helpful, and the location is just perfect! The villa is surrounded by a beautiful garden — full of greenery and relaxing vibes. 🌿
I***I
10,0
/ 10
Spacious room and great for families! Location is super convenient, and the staff were really friendly. Overall, a great place to stay—we’d definitely come back!
I***I
10,0
/ 10
The room is very spacious and comfortable, perfect for families. The location is great, close to everything we needed. The staff are friendly and always ready to help—overall, we had a pleasant stay!
In the Area
See Map
Jl. Plawa Gg. Ratna No.13 D, Seminyak, Kuta, Kabupaten Badung, Bali 80361, Seminyak, Kuta, Bali, Indonesia, 80363

Main Facilities

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This accommodation offers:
Outdoor pool
Swimming pool
Laundry service
Luggage storage
Family room
Laundry
AC
Accessible bathroom
Staying at The Catur Villa Seminyak is a good choice when you are visiting Seminyak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Catur Villa Seminyak

Jl. Plawa Gg. Ratna No.13 D, Seminyak, Kuta, Kabupaten Badung, Bali 80361, Seminyak, Kuta, Bali, Indonesia, 80363
Discover More Places
Lobby The Catur Villa Seminyak
Lobby 2 The Catur Villa Seminyak

Discover More About The Catur Villa Seminyak

Location


Staying at The Catur Villa Seminyak is a good choice when you are visiting Seminyak.

About The Catur Villa Seminyak

Have fun with various entertaining facilities for you and the whole family at The Catur Villa Seminyak, a wonderful accommodation for your family holiday.

This accommodation is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Catur Villa Seminyak.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Catur Villa Seminyak is a accommodation with great comfort and excellent service according to most accommodation's guests.

Get precious and unforgettable moment during your stay at The Catur Villa Seminyak.

All facilities in The Catur Villa Seminyak

Swimming Pool The Catur Villa Seminyak
Swimming Pool
Lobby The Catur Villa Seminyak
Lobby
Bedroom The Catur Villa Seminyak
Bedroom

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

General

  • AC
  • Family room
  • Swimming pool

Transportation

  • Limited parking
  • Car rental

Public Facilities

  • Safety deposit box
  • WiFi in public area

Things to Do

  • Outdoor pool

Accessibilty

  • Accessible bathroom

Accommodation Policy & General Information in The Catur Villa Seminyak

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at The Catur Villa Seminyak
8
Number of floors in The Catur Villa Seminyak
1
Another facilities in The Catur Villa Seminyak
ATM/Banking, Beauty salon, Grocery, Hair salon, Laundry

Frequently asked question in The Catur Villa Seminyak

What is normal check-in & check-out time at The Catur Villa Seminyak?
The standard check-in time at The Catur Villa Seminyak is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of The Catur Villa Seminyak?
The Catur Villa Seminyak is a 4.0-star hotel.
How many floors does The Catur Villa Seminyak have?
The Catur Villa Seminyak has 1 floors.
How many rooms are available at The Catur Villa Seminyak?
The Catur Villa Seminyak has 8 rooms in total.
Does The Catur Villa Seminyak provide parking?
Yes, The Catur Villa Seminyak provides parking. Please confirm details directly with the hotel.
See All

More Reviews from Other Guests in The Catur Villa Seminyak

8,7
Very Good
From 340 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,7

Meal

8,5

Location

8,8

Service and Facilites

8,7

People often mention about The Catur Villa Seminyak
All
Suasana (34)
Kamar Tidur (33)
Ukuran Kamar (32)
Kamar Mandi (32)
Area Hotel (31)
Jarak ke Pusat Kota (30)
Ramah Keluarga (30)
Keramahan Staff (28)
Lingkungan Sekitar (25)
Akses (25)
Sort by
Most Recent
Format
With Text
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Traveler Reviews The Catur Villa Seminyak

Number of reviews per page
20
40
Customer reviews
R***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
Suitable for families, very comfortable environment.
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1 people find it helpful
Wilson
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Great location, close to everything I needed. The hotel has plenty of parking space which makes it super convenient. The staff are really nice and helpful, and the place is always clean—you can tell cleanliness is their top priority. Overall, a comfortable stay!
2 people find it helpful
p***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Good location, close to airport, Canggu, etc.
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Find this review helpful?
Hera W.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
I stayed at Villa TerimaKasih I with my family for 4 nights. The staff was very friendly and responsive, and the villa's cleanliness was unquestionable. The villa rules, which were explained upfront, were also reasonable, allowing tenants to maintain the villa's inventory. Vehicle access was easy, and it was quite close to the market. For those who don't want to eat out, cooking and eating utensils were readily available. The swimming pool was crystal clear.
Read More
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1 people find it helpful
K***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Everyone was friendly, liked it, and was okay from the start of our stay.
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1 people find it helpful
dela
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,0
/10
Reviewed 2 week(s) ago
So I arrived at 12.30, I brought my 2 year old child and was told to wait until 2...at 1.30 my child pooped, wanted to rinse the bathroom, the lobby was locked... then the staff lied a lot, said there were still guests, the room had not been cleaned even though it was empty and they made a rule that check out was at 12, it's smart to lie, I have no conscience, the last time I stayed here, even though I often stay at Drupadi, I can stay for a week at the villa, thank you 3, can you check the record?... I'm really fed up here, especially at Villa Javanica, it's really scary at 2 at night from the closet, there was a knock from inside... I never comment when I stay anywhere, because this is too much.. I checked in at a 5 star villa in Lombok, my child pooped at 12.30 and was immediately told to go into the room, not to be told to clean it. lobby....
Read More
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Accommodation's Reply
21 Oct 2025
Dear Ms. Dela, Thank you for taking the time to share your experience during your stay. We apologize for any inconvenience this may have caused. Please be informed that generally, the standard check-in time for all hotels is 2:00 PM (14.00 hrs). If guests are allowed to check in earlier, such as 12:30 PM, this is a special policy of the hotel and is not applicable to all hotels. Therefore, please be aware that we still adhere to the check-in time regulations. Regarding your report of noise from the closet or anything else that is considered disturbing, we appreciate evidence such as videos or photos so that we can take action to follow up seriously and provide appropriate compensation. However, during your stay, we did not receive any reports or complaints regarding this matter, so we cannot provide compensation without supporting evidence. We welcome your comments and suggestions and will work hard to improve our service in the future. Thank you.
Translated by Google Icon
See original
E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The villa is perfect for families—spacious, comfortable, and relaxing. It has a beautiful pool surrounded by a nice atmosphere, and the location is great, close to everything you need. 🌴🏡
2 people find it helpful
E***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The staff are very friendly and helpful, and the location is just perfect! The villa is surrounded by a beautiful garden — full of greenery and relaxing vibes. 🌿
Find this review helpful?
Siti B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The villa is very nice, highly recommended for families.
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2 people find it helpful
Andy W.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
My three-day stay at Villa Panda was very satisfying. The price was well worth it considering the amenities provided. The service was also excellent. I'll definitely stay here again next time I visit Bali.
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1 people find it helpful
I***I
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Spacious room and great for families! Location is super convenient, and the staff were really friendly. Overall, a great place to stay—we’d definitely come back!
1 people find it helpful
I***I
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The room is very spacious and comfortable, perfect for families. The location is great, close to everything we needed. The staff are friendly and always ready to help—overall, we had a pleasant stay!
Find this review helpful?
I***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
We had a wonderful stay! The villa was spotless and very well-maintained. The space inside was large and comfortable, and the garden was impressively big with plenty of room to relax. Surrounded by lush trees, the atmosphere felt cool, refreshing, and peaceful—perfect for a quiet getaway
1 people find it helpful
I***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
A very beautiful place to stay, staffs are very helpful. Facilities are good. Would definitely come here again.
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Small villa but very comfort. Nice place. Near to city.
2 people find it helpful
s***a
icon-Business
Business
icon-origin-TRAVELOKA
5,0
/10
Reviewed 4 week(s) ago
devil's nest, pocong, kuntilanak, genderuwo, complete package, there are all.
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1 people find it helpful
Accommodation's Reply
09 Oct 2025
Thank you for sharing your feedback. We have carefully checked and found no evidence or any communication through WhatsApp or with our staff regarding the issues you mentioned during your stay. If such unusual experiences truly occurred, we kindly wonder why you decided to continue your reservation for almost three days. Our team is always available to assist guests at any time, and we encourage all guests to inform us immediately during their stay so we can take proper action and ensure comfort. We sincerely value your feedback and will continue improving our services. Warm regards,
s***a
icon-Business
Business
icon-origin-TRAVELOKA
5,0
/10
Reviewed 4 week(s) ago
The hotel was like a ghost mall, with glasses and bottles moving on their own. There were strange noises, especially in the wardrobe.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you for taking the time to share your experience. We are sorry to hear about the discomfort you felt during your stay. We have reviewed our WhatsApp communication and checked with our on-site team during your stay. At that time, no reports or complaints were received regarding the matters mentioned. We understand the experience may have felt unsettling, yet our checks found no irregularities in the villa. We value your feedback to keep improving our service, and trust that shared reviews will help provide a balanced perspective for all. We appreciate your input and hope to welcome you back with a more pleasant experience in the future.
s***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7,0
/10
Reviewed 4 week(s) ago
THE MOST HAUNTED HOTEL IN THE WORLD. THERE ARE GHOSTS THAT ARE VERY DISTURBING.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you for sharing your experience during your stay. We understand your concerns and regret if it caused any discomfort. During your stay, we did not receive any similar reports either through WhatsApp or directly with our on-site staff. Upon further review, we found no such conditions as described. We appreciate your input and remain committed to maintaining a comfortable environment for all our guests.
s***a
icon-Business
Business
icon-origin-TRAVELOKA
5,6
/10
Reviewed 4 week(s) ago
haunted, lots of ghosts 😭😭😭, there are sandals walking alone, there are strange shadows. horror.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Thank you for your review. We understand your concerns, yet during your stay we didn’t receive any similar reports via WhatsApp or from our on-site staff. Upon review, no such conditions were found. We appreciate your feedback and remain committed to providing a calm and comfortable stay for all our guests.
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 5 week(s) ago
Location is very good, villa is ok. The cleanliness of the villa could be improved, especially the pool as the bottom of the pool is somehow dirty. Rooms are huge & spacious, kitchen is equipped just enough for us to reheat the food we had. The only bad side about the villa is that there are lots of cats around the living room, kitchen area, dining area, and pool. The cats are actually not scared of us as we tried shoosh-ing the cats but they eventually came back. We messaged the villa management, they gave us a spray to get rid of the cats but it only lasted a few minutes before the cats come back. Maybe the management can improve on this. Because the cats are pretty aggressive as they are able to climb and get on top of the dining table. Hopefully the management can give warnings to the guests to not give food to the cats because apparently this is the reason why the cats come back (according to the villa management) But all in all, villa is ok
Read More
3 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you very much for sharing your experience with us. We’re delighted to hear that you appreciated the spacious rooms, the villa’s location, and the kitchen facilities. We sincerely apologize for the inconvenience caused by the cats and for any discomfort you experienced with the pool cleanliness. We appreciate you bringing these matters to our attention, and we’ve already shared your feedback with our team so we can work on improving these areas. Regarding the cats, we understand how this situation might have been unsettling. While we do our best to keep the outdoor areas clear, some cats return because they are used to guests feeding them. We will continue reminding guests not to feed them and strengthen our measures to minimize their presence. Your feedback is valuable to us as we strive to enhance our facilities and services. We truly appreciate your understanding and hope to welcome you back for a more pleasant stay in the future.
Number of reviews per page
20
40

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Bedroom 4 The Catur Villa Seminyak

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,7
Very Good
From 340 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,7

Meal

8,5

Location

8,8

Service and Facilites

8,7

People often mention about The Catur Villa Seminyak
All
Suasana (34)
Kamar Tidur (33)
Ukuran Kamar (32)
Kamar Mandi (32)
Area Hotel (31)
Jarak ke Pusat Kota (30)
Ramah Keluarga (30)
Keramahan Staff (28)
Lingkungan Sekitar (25)
Akses (25)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Catur Villa Seminyak

Number of reviews per page
20
40
Customer reviews
R***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
Suitable for families, very comfortable environment.
Translated by Google Icon
See original
1 people find it helpful
Wilson
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Great location, close to everything I needed. The hotel has plenty of parking space which makes it super convenient. The staff are really nice and helpful, and the place is always clean—you can tell cleanliness is their top priority. Overall, a comfortable stay!
2 people find it helpful
p***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Good location, close to airport, Canggu, etc.
Translated by Google Icon
See original
Find this review helpful?
Hera W.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
I stayed at Villa TerimaKasih I with my family for 4 nights. The staff was very friendly and responsive, and the villa's cleanliness was unquestionable. The villa rules, which were explained upfront, were also reasonable, allowing tenants to maintain the villa's inventory. Vehicle access was easy, and it was quite close to the market. For those who don't want to eat out, cooking and eating utensils were readily available. The swimming pool was crystal clear.
Read More
Translated by Google Icon
See original
1 people find it helpful
K***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Everyone was friendly, liked it, and was okay from the start of our stay.
Translated by Google Icon
See original
1 people find it helpful
dela
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,0
/10
Reviewed 2 week(s) ago
So I arrived at 12.30, I brought my 2 year old child and was told to wait until 2...at 1.30 my child pooped, wanted to rinse the bathroom, the lobby was locked... then the staff lied a lot, said there were still guests, the room had not been cleaned even though it was empty and they made a rule that check out was at 12, it's smart to lie, I have no conscience, the last time I stayed here, even though I often stay at Drupadi, I can stay for a week at the villa, thank you 3, can you check the record?... I'm really fed up here, especially at Villa Javanica, it's really scary at 2 at night from the closet, there was a knock from inside... I never comment when I stay anywhere, because this is too much.. I checked in at a 5 star villa in Lombok, my child pooped at 12.30 and was immediately told to go into the room, not to be told to clean it. lobby....
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Oct 2025
Dear Ms. Dela, Thank you for taking the time to share your experience during your stay. We apologize for any inconvenience this may have caused. Please be informed that generally, the standard check-in time for all hotels is 2:00 PM (14.00 hrs). If guests are allowed to check in earlier, such as 12:30 PM, this is a special policy of the hotel and is not applicable to all hotels. Therefore, please be aware that we still adhere to the check-in time regulations. Regarding your report of noise from the closet or anything else that is considered disturbing, we appreciate evidence such as videos or photos so that we can take action to follow up seriously and provide appropriate compensation. However, during your stay, we did not receive any reports or complaints regarding this matter, so we cannot provide compensation without supporting evidence. We welcome your comments and suggestions and will work hard to improve our service in the future. Thank you.
Translated by Google Icon
See original
E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The villa is perfect for families—spacious, comfortable, and relaxing. It has a beautiful pool surrounded by a nice atmosphere, and the location is great, close to everything you need. 🌴🏡
2 people find it helpful
E***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The staff are very friendly and helpful, and the location is just perfect! The villa is surrounded by a beautiful garden — full of greenery and relaxing vibes. 🌿
Find this review helpful?
Siti B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The villa is very nice, highly recommended for families.
Translated by Google Icon
See original
2 people find it helpful
Andy W.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
My three-day stay at Villa Panda was very satisfying. The price was well worth it considering the amenities provided. The service was also excellent. I'll definitely stay here again next time I visit Bali.
Translated by Google Icon
See original
1 people find it helpful
I***I
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Spacious room and great for families! Location is super convenient, and the staff were really friendly. Overall, a great place to stay—we’d definitely come back!
1 people find it helpful
I***I
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The room is very spacious and comfortable, perfect for families. The location is great, close to everything we needed. The staff are friendly and always ready to help—overall, we had a pleasant stay!
Find this review helpful?
I***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
We had a wonderful stay! The villa was spotless and very well-maintained. The space inside was large and comfortable, and the garden was impressively big with plenty of room to relax. Surrounded by lush trees, the atmosphere felt cool, refreshing, and peaceful—perfect for a quiet getaway
1 people find it helpful
I***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
A very beautiful place to stay, staffs are very helpful. Facilities are good. Would definitely come here again.
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Small villa but very comfort. Nice place. Near to city.
2 people find it helpful
s***a
icon-Business
Business
icon-origin-TRAVELOKA
5,0
/10
Reviewed 4 week(s) ago
devil's nest, pocong, kuntilanak, genderuwo, complete package, there are all.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
09 Oct 2025
Thank you for sharing your feedback. We have carefully checked and found no evidence or any communication through WhatsApp or with our staff regarding the issues you mentioned during your stay. If such unusual experiences truly occurred, we kindly wonder why you decided to continue your reservation for almost three days. Our team is always available to assist guests at any time, and we encourage all guests to inform us immediately during their stay so we can take proper action and ensure comfort. We sincerely value your feedback and will continue improving our services. Warm regards,
s***a
icon-Business
Business
icon-origin-TRAVELOKA
5,0
/10
Reviewed 4 week(s) ago
The hotel was like a ghost mall, with glasses and bottles moving on their own. There were strange noises, especially in the wardrobe.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you for taking the time to share your experience. We are sorry to hear about the discomfort you felt during your stay. We have reviewed our WhatsApp communication and checked with our on-site team during your stay. At that time, no reports or complaints were received regarding the matters mentioned. We understand the experience may have felt unsettling, yet our checks found no irregularities in the villa. We value your feedback to keep improving our service, and trust that shared reviews will help provide a balanced perspective for all. We appreciate your input and hope to welcome you back with a more pleasant experience in the future.
s***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7,0
/10
Reviewed 4 week(s) ago
THE MOST HAUNTED HOTEL IN THE WORLD. THERE ARE GHOSTS THAT ARE VERY DISTURBING.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you for sharing your experience during your stay. We understand your concerns and regret if it caused any discomfort. During your stay, we did not receive any similar reports either through WhatsApp or directly with our on-site staff. Upon further review, we found no such conditions as described. We appreciate your input and remain committed to maintaining a comfortable environment for all our guests.
s***a
icon-Business
Business
icon-origin-TRAVELOKA
5,6
/10
Reviewed 4 week(s) ago
haunted, lots of ghosts 😭😭😭, there are sandals walking alone, there are strange shadows. horror.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Thank you for your review. We understand your concerns, yet during your stay we didn’t receive any similar reports via WhatsApp or from our on-site staff. Upon review, no such conditions were found. We appreciate your feedback and remain committed to providing a calm and comfortable stay for all our guests.
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 5 week(s) ago
Location is very good, villa is ok. The cleanliness of the villa could be improved, especially the pool as the bottom of the pool is somehow dirty. Rooms are huge & spacious, kitchen is equipped just enough for us to reheat the food we had. The only bad side about the villa is that there are lots of cats around the living room, kitchen area, dining area, and pool. The cats are actually not scared of us as we tried shoosh-ing the cats but they eventually came back. We messaged the villa management, they gave us a spray to get rid of the cats but it only lasted a few minutes before the cats come back. Maybe the management can improve on this. Because the cats are pretty aggressive as they are able to climb and get on top of the dining table. Hopefully the management can give warnings to the guests to not give food to the cats because apparently this is the reason why the cats come back (according to the villa management) But all in all, villa is ok
Read More
3 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you very much for sharing your experience with us. We’re delighted to hear that you appreciated the spacious rooms, the villa’s location, and the kitchen facilities. We sincerely apologize for the inconvenience caused by the cats and for any discomfort you experienced with the pool cleanliness. We appreciate you bringing these matters to our attention, and we’ve already shared your feedback with our team so we can work on improving these areas. Regarding the cats, we understand how this situation might have been unsettling. While we do our best to keep the outdoor areas clear, some cats return because they are used to guests feeding them. We will continue reminding guests not to feed them and strengthen our measures to minimize their presence. Your feedback is valuable to us as we strive to enhance our facilities and services. We truly appreciate your understanding and hope to welcome you back for a more pleasant stay in the future.
Number of reviews per page
20
40