Ubud Heaven Sayan

It was amazing,it’s own little piece of paradise hidden just back from the main road. Loved the villas! Awesome spot to just get away and relax

It is a distant out of Ubud central or the market and by taxi it cost 80 - 100k IDr or $10AUD and alot of stairs to climb up and down everytime you go to breakfast or out. The setting is the main sale of this property and views.

Setting good and pleasant staff. Plenty of stairs which prospective ‘stayers’ need to be aware of. Television reception a little patchy

The room was beautiful. We really enjoyed the private pool and intimate feel.

This villa has a big private pool. However, there are too many mosquitoes and other bugs around.

Nice secluded property in Ubud, perfect for honeymooners. Our room has its own private pool, with hot and cold water, kitchen (which we didn’t use), microwave oven and fridge. Staff are friendly too. The room is clean with clean sheets and pillows. What we didn’t like are the towels that have turned grayish with stains. Overall, we had a pleasant stay.

Room was clean and well maintained. But menu has limited choice only.

Nice, small hotel with villas with private pool. Room was spacious and clean. Good air con. Nice outdoor sitting area, fridge and cooking area. Clean plunge pool. Rooms cleaned daily. Breakfast included offered a decent selection. Service was good at restaurant. Prices slightly higher then in Ubud but not much. Rented motorbike from hotel was great. About 10-15min drive to Ubud. Quiet location. Friendly staff.

Loved the hotel. We had the one bedroom villa Meridian and it’s one of the best places I’ve ever stayed ever on holiday. I would definitely come back

Awesome experience at the villa! Beautiful pool and so much space to chill, indoor or outdoor. Honest staff. Our scooter had a flat tire at the city centre and the staff replaced our scooter and were very helpful - with no extra charge (we tipped though). Definitely would come back again!

Staying at this location was a great experience. It is a little outside of downtown but easily accessible by scooter or shuttle. The property has each of the villas separated and you have plenty of privacy. With your own pool for the villa, how could you go wrong. The only small thing to comment on was they could clean up the dead leaves on the tress behind the villa we were in. But overall a GREAT experience for my fiance'e and I!! We would definitely go back.

Only problem they didn't have an adapter for us to charge our electronics .. Be sure to buy one before you come to Sayan if your from the United States..

It was a great stay for us, a family of 4-adults. It makes sense to at least have one day lounge about at the Villa just to enjoy the experience there. Pro: Breakfast (Alternative breakfast) was very filling and it made it easier that we could place our orders the night before and have it served at the time we requested. You could get breakfast delivered to your room for a small fee. The rooms were clean and comfortable whilst the compound very well kept. The private pool was great length and depth for a fairly good swim and lounge about. Con: Steps were a challenge if you have a bad knee or with walking disability as you had to go down a flight and up a flight to get to the rooms. The pool was not as private as we had like it to be as people could just look over the fence as they walked by our compound. Tip: If you want to see lush paddy fields (we had in front of our room), see times when these paddy fields are ripe. We went just after they replanted new batch so it was quite a meek view. Also, I think they only had one or two irons, so make sure you book early if you need to do some ironing.

The Villas are quite far from lobby, many stairs not suitable for elders. Hotel charged everything, even for in room BF,should have given it as service to their costumer, considering the distance from lobby/ restaurant to villas. Aircon needs to be fixed. At nite, room service, receptionist and even security couldnt be contacted.

Beautiful villa with private swimming pool. The location is 10 minutes drive away from Ubud market. Breakfast menu is a la carte with fresh order juice, coffee and tea.

I will definitely go back to the same hotel in my next vacation to Bali.

loved this private little villa + pool set back in this tropical little oasis. i just wanted to spend all my time sitting out on the outdoor kitchen/living room deck .... listening to the water rapids from the hotels own private mini river.... such a special little gem located off the main grid, so it's nice & quiet/serene.... and you can tell the manager takes great pride in the place & service! only wish there was more shuttle service to central ubud, but perhaps that will come in time...... ;)

I stayed at Heaven Sayan for four nights on a trip to Ubud with four friends. We all love Ubud, and have been back many times. This was our first time at Heaven Sayan, but I'm sorry to say it will most definitely be our last. Heaven Sayan is described as a luxury resort, and in some ways it is; Nice building, a sparking pool for every villa.... But in so many other, very important ways, it is not. The service was appalling. Every single breakfast we had at the hotel was a miserable struggle. Simple orders like coffee and tea were forgotten, the tables were never set with cutlery, requests for cutlery were ignored, boxes of tissues in place of napkins, sloooooowwwww service and, sometimes rude service. When my friend asked to order a different breakfast after her first order of a cheese jaffle arrived stale and cold, she was told that she was only allowed one breakfast choice and she wasn't allowed another meal.... The décor in the breakfast room was makeshift at best; Smirnoff Ice bottles glued onto plywood planks and used as flower vases were evocative of a Kuta backpacker hostel. Then there was the matter of the rooms; Beds not made up after coming home from a long day out in Ubud, Towels taken but not replaced with fresh ones, a kitchen so poorly equipped that the cupboard contained one glass, two mugs and a single plate for four people, room service plates not cleared away for almost two days, even after multiple requests.... the list goes on and on.

Fabulously relaxing break. The villas are about 20mins walk from the centre of Ubud but there is a shuttle twice a day. There are no restaurants at bars close by so you need to eat on site. The menu is not vast but it's ok. They don't sell spirits and only 4 wine based cocktails so it's a bit restrictive. But for a long relaxing weekend away from the crowds it was perfect.

Peaceful Heaven, great for just lazing around doing nothing. Private pool is great.