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Zoom Hotel Mulawarman
Hotels
Online Check-In Available
8,5
/10
Very Good
2.121 reviews
What Guests Say About Their Stay
Staff Friendliness (63)
Distance To City Center (58)
Bedroom (58)
Ambiance (53)
Rifki F. R. R.
8,8
/ 10
Good place. Comfy bed. Bathroom its ok. Enjoyable. located in Samarinda city center. Good price. Recommended
JOKO Y. W.
9,7
/ 10
So fast check in-out, friendly staff, clean room, comfortable place, near shopping center, pub karaoke and culinary place. Recommended stay in SMD for business trip or others
In the Area
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Jalan Mulawarman No.38, Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75242
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Zoom Hotel Mulawarman
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What's around Zoom Hotel Mulawarman
Jalan Mulawarman No.38, Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75242
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Location
Staying at Zoom Hotel Mulawarman is a good choice when you are visiting Samarinda City Center.
About Zoom Hotel Mulawarman
Whether you are planning an event or other special occasions, Zoom Hotel Mulawarman is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, Zoom Hotel Mulawarman provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Zoom Hotel Mulawarman, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Zoom Hotel Mulawarman is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Zoom Hotel Mulawarman.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Zoom Hotel Mulawarman exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Zoom Hotel Mulawarman is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Zoom Hotel Mulawarman is the right place to stay.
All facilities in Zoom Hotel Mulawarman
Bar, Cafe and Lounge
Lobby
Accommodation Services
Exterior
Bedroom
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
- Dining area
Public Facilities
- Parking
- Coffee/tea in lobby
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Banquet
- Family room
- Heater
- Non-smoking room
- Smoking area
- Smoke-free
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Newspaper in lobby
Nearby Facilities
- ATM/Banking
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Business Facilities
- Business center
- Business facilities
- Computer station
- Meeting facilities
- PRINTER
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Transportation
- Airport transfer
- Car rental
- Valet parking
Things to Do
- Spa
- TV lounge
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Accommodation Policy & General Information in Zoom Hotel Mulawarman
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Deposit
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Zoom Hotel Mulawarman | 60 |
Number of floors in Zoom Hotel Mulawarman | 6 |
Another facilities in Zoom Hotel Mulawarman | A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast |
Frequently asked question in Zoom Hotel Mulawarman
What are available facilities at Zoom Hotel Mulawarman?
There are top facilites at Zoom Hotel Mulawarman such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Zoom Hotel Mulawarman?
The standard check-in time at Zoom Hotel Mulawarman is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Zoom Hotel Mulawarman provide breakfast?
Yes, Zoom Hotel Mulawarman provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Zoom Hotel Mulawarman?
Zoom Hotel Mulawarman is a 3.0-star hotel.
How many floors does Zoom Hotel Mulawarman have?
Zoom Hotel Mulawarman has 6 floors.
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More Reviews from Other Guests in Zoom Hotel Mulawarman
Traveloka (2.121)
8,5
Very Good
From 2.121 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,5
Meal
8,4
Location
8,7
Service and Facilites
8,5
People often mention about Zoom Hotel Mulawarman
All
Bedroom (47)
Staff Friendliness (45)
Distance to City Center (42)
Accessibility (38)
Ambiance (38)
Surroundings (37)
Bathroom (32)
Taste (31)
Variety (30)
Hotel Area (29)
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Traveler Reviews Zoom Hotel Mulawarman
Number of reviews per page
20
40
Customer reviews
R***n
10,0
/10
Reviewed 3 day(s) ago
The hotel staff is very friendly and the hotel location is close to shopping centers.
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E***a
8,5
/10
Reviewed 6 day(s) ago
The blanket just arrived and it smelled of jigong, and the fried rice for breakfast was stale. Maybe it's just not my luck when I'm unlucky 🙏🏻
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T***n
Transit
8,5
/10
Reviewed 2 week(s) ago
Everything's okay but someone rang the bell at 2 am 😂
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Accommodation's Reply
15 Oct 2025
Dear valued guest, Thank you for your visit and stay. We sincerely hope that we will be improved and developed even further so that Zoom Hotel Mulawarman Samarinda can continue to grow and develop. We are pleased to serve you with our hearts and hope that we will have the pleasure of serving you again. Should you have any problems or need assistance, please contact the operations department by extension 0 to confirm and our team will be happy to assist you immediately. Thank you for your feedback and suggestions and apologize for the inconvenience caused during your stay. We will take this suggestion into consideration for further improvement. Best regards, Zoom Hotel Management
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KP
Kristina P.
9,0
/10
Reviewed 2 week(s) ago
The staff is friendly, but I didn't get enough sleep because the room wasn't soundproof and the ceiling was noisy like rats.
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Accommodation's Reply
15 Oct 2025
Dear Khun Christina, Thank you for your visit and stay. We sincerely hope to improve our services to make Zoom Hotel Mulawarman Samarinda progress and develop further. We are happy to serve you with all our hearts and hope to have you back again. Thank you for your comments and suggestions and we apologize for the inconvenience caused during your stay. We will take this suggestion into consideration for further improvement. Best regards, Zoomer Hotel Management
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T***s
Business
8,5
/10
Reviewed 2 week(s) ago
Good service, friendly, hotel location is very strategic
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Accommodation's Reply
09 Oct 2025
Dear Valuable Guest, Thank you for your visit and visit. We sincerely hope to improve. We hope that Zoom Hotel Mulawarman Samarinda will continue to progress and develop. We gratefully acknowledge your constructive criticism and suggestions. This will enable us to further improve our quality and facilities. We are pleased to have served you wholeheartedly, and we look forward to welcoming you back to Zoom Hotel Mulawarman Samarinda. Best regards, Zoomer. Management
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M***d
Leisure
10,0
/10
Reviewed 2 week(s) ago
Very clean and the staff is very nice.
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Accommodation's Reply
15 Oct 2025
Dear Valuable Guest,
Thank you for visiting and coming, we greatly expect to be better. So that ZOOM Hotel Mulawarman Samarinda is always advancing and developing.
With pleasure, we thank you for constructive criticisms and suggestions. So we can increase better qualities and facilities.
We are satisfied serving you with all my heart and we are waiting for your return to ZOOM Hotel Mulawarman Samarinda.
Regards Zoomer,
Menagement
D***s
Staycation
9,7
/10
Reviewed 2 week(s) ago
Overall, the room is good and clean. The food is especially delicious. However, the WiFi connection is very bad. I wanted to do Netflix and chill at the hotel, but I couldn't because the WiFi connection was very bad. Please improve it.
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Accommodation's Reply
15 Oct 2025
Dear valued guest, Thank you for your visit and stay. We sincerely hope to improve our services to make Zoom Hotel Mulawarman Samarinda grow and progress further. We apologize for the inconvenience caused by the Wi-Fi issue in the hotel and we will fix it immediately. We are happy to serve you with full willingness. Hope to have you back again. Thank you for your comments and suggestions and apologize for the inconvenience caused during your stay. We will take this suggestion to improve further. Best regards, Zoomer Hotel Management
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Verified Traveler
10,0
/10
Reviewed 3 week(s) ago
Very comfortable, I plan to stay here again if I go to Samarinda.
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Accommodation's Reply
15 Oct 2025
Dear valued guest, Thank you for your visit and your kind words. We sincerely hope that we will continue to improve and make improvements. Hopefully, Zoom Hotel Mulawarman Samarinda will continue to develop and progress. If you return to stay at Zoom Hotel Mulawarman Samarinda, please contact us or make a reservation at Zoom Hotel Mulawarman Samarinda. We are very pleased to receive your valuable comments and suggestions, which will help us to further improve the quality and facilities. We are very pleased to serve you with sincerity and sincerely hope to welcome you back to Zoom Hotel Mulawarman Samarinda. Sincerely, Management
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G***a
Business
8,5
/10
Reviewed 3 week(s) ago
Good place, good food & affordable
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Valuable Guest,
Thank you for visiting and coming, we greatly expect to be better. So that ZOOM Hotel Mulawarman Samarinda is always advancing and developing.
With pleasure, we thank you for constructive criticisms and suggestions. So we can increase better qualities and facilities.
We are satisfied serving you with all my heart and we are waiting for your return to ZOOM Hotel Mulawarman Samarinda.
Regards Zoomer,
Menagement
V***a
Staycation
8,8
/10
Reviewed 4 week(s) ago
The room is clean, the service is good, the breakfast is delicious, although the menu is not extensive, but the food is delicious.
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you for visiting and using our service. We sincerely hope that we will be able to improve our services even more. Hopefully, Zoom Hotel Mulawarman Samarinda will continue to develop and progress. We will consider our food menu for further improvements. We are very pleased to receive your valuable comments and suggestions, which will help us to improve our quality and facilities even more. We are honored to have served you with sincerity and sincerely hope to welcome you back to Zoom Hotel Mulawarman Samarinda. Best regards, Management
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H***N
Business
8,5
/10
Reviewed 5 week(s) ago
Thank You.........................
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Accommodation's Reply
01 Oct 2025
Dear Valuable Guest, Thank you for your visit and visit. We sincerely hope to improve. We hope that Zoom Hotel Mulawarman Samarinda will continue to progress and develop. We gratefully acknowledge your constructive criticism and suggestions. This will enable us to further improve our quality and facilities. We are pleased to have served you wholeheartedly, and we look forward to welcoming you back to Zoom Hotel Mulawarman Samarinda. Best regards, Zoomer. Management
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N***i
Business
8,1
/10
Reviewed 5 week(s) ago
I felt comfortable on my previous visit and the staff was friendly so for this visit I stayed 4 nights, it turned out that at 12 am my room door was opened from the outside so I was shaking and scared, previously the room was full of ants and the wifi was down, but regarding the door I was very scared and there was no confirmation from the hotel to ensure my safety. The next day I complained and got a compliment on the top floor the room was nice, but above the ceiling there were lots of rats which made the ceiling very noisy, so my sleep for 4 nights was not good at all.
but for the staff service was very good especially the manager on duty. thank you
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Accommodation's Reply
01 Oct 2025
Dear Valuable Guest, Thank you for your visit and visit. We sincerely hope to improve. We hope that Zoom Hotel Mulawarman Samarinda will continue to progress and develop. We are delighted to be able to serve you wholeheartedly. We hope to have you back. Thank you for your feedback and suggestions, and we apologize for any inconvenience you experienced during your stay. We will review the hotel to improve further. Best regards, Zoomer Management
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D***o
Business
9,7
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the rooms are clean, the hotel location is strategic.
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Accommodation's Reply
01 Oct 2025
Dear Valuable Guest, Thank you for your visit and arrival. We sincerely hope to improve. So that Zoom Hotel Mulawarman Samarinda continues to progress and develop. We are happy to thank you for your constructive criticism and suggestions. With this, we can improve the quality and facilities even better. We are satisfied to be able to serve you wholeheartedly and we look forward to welcoming you back to Zoom Hotel Mulawarman Samarinda. Greetings, Zoomer. Management
See original
N***i
Staycation
8,8
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, allowed to borrow an iron, thank you.
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1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Valuable Guest, Thank you for your visit and arrival. We sincerely hope to improve. So that the Zoom Hotel Mulawarman Samarinda continues to progress and develop. Our hotel has a family concept and our staff are trained to be able to communicate well. We provide irons and other things if needed, please contact Ext '0' at the Front Office. We are happy to thank you for your constructive criticism and suggestions. With this, we can improve the quality and facilities even better. We are satisfied to be able to serve you wholeheartedly and we look forward to your return to the Zoom Hotel Mulawarman Samarinda. Greetings Zoomer. Management
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T***e
Staycation
10,0
/10
Reviewed 7 week(s) ago
Honestly, this is the first time I've found a place to stay that has easy access to everywhere, no need to walk far around the hotel, there are lots of food vendors & malls, every night I enjoyed live music on the rooftop, the staff were all friendly and quick to clean the room, I stayed here for 4 nights because it was so comfortable, the hotel was clean, the breakfast menu varied every day, I really liked the herbal drink 😃👍 Next time I'll stop by this hotel again if I go to Samarinda 😁 highly recommended 👍
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1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Valuable Guest, Thank you for your visit and arrival. We sincerely hope to improve. So that Zoom Hotel Mulawarman Samarinda continues to progress and develop. Our location is very strategic and in the middle of two large malls and food and beverage areas, and facilities are also widely accessible by foot. We also have a rooftop facility that every night there is live acoustic music and so on. We are happy to thank you for your constructive criticism and suggestions. With this, we can improve the quality and facilities even better. We are satisfied to be able to serve you wholeheartedly and we look forward to welcoming you back to Zoom Hotel Mulawarman Samarinda. Greetings Zoomer. Management
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B***s
10,0
/10
Reviewed 8 week(s) ago
Strategic location in the city center...
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Accommodation's Reply
25 Aug 2025
Dear Valuable Guest, Thank you for your visit and arrival. We sincerely hope to improve. So that Zoom Hotel Mulawarman Samarinda continues to progress and develop. We are happy to thank you for your constructive criticism and suggestions. With this, we can improve the quality and facilities even better. Hotel Zoom is in a very strategic location in the middle of two large malls, there is a bakery, supermarket and close access to shopping areas. We are satisfied to be able to serve you wholeheartedly and we look forward to welcoming you back to Zoom Hotel Mulawarman Samarinda. Greetings Zoomer. Management
See original
R***a
Business
10,0
/10
Reviewed 8 week(s) ago
Very clean and comfortable, I am very satisfied, I hope I can come back here again.
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Accommodation's Reply
28 Aug 2025
Dear Valuable Guest, Thank you for your visit and visit. We sincerely hope to improve. We hope that Zoom Hotel Mulawarman Samarinda will continue to progress and develop. We gratefully acknowledge your constructive criticism and suggestions. This will enable us to further improve our quality and facilities. We are pleased to have served you wholeheartedly, and we look forward to welcoming you back to Zoom Hotel Mulawarman Samarinda. Best regards, Zoomer. Management
See original
ikhsan n.
Business
10,0
/10
Reviewed 8 week(s) ago
The room was clean, the breakfast was quite complete from appetizers to desserts, the staff were friendly, the valet parking and security were friendly and very helpful.
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1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Mr. Ikhsan, Thank you for your visit and coming. We sincerely hope to improve. So that the Zoom Hotel Mulawarman Samarinda continues to progress and develop. We are happy to thank you for your constructive criticism and suggestions. This way, we can improve the quality and facilities even better. Clean rooms make guests comfortable and the food we serve is varied from staple foods to pastries, herbal drinks and others. And we provide 24-hour valet parking. We are satisfied to be able to serve you wholeheartedly and we look forward to welcoming you back to the Zoom Hotel Mulawarman Samarinda. Greetings Zoomer. Management
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P***r
Business
10,0
/10
Reviewed 9 week(s) ago
The food is quite good, the service is friendly.
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Accommodation's Reply
25 Aug 2025
Dear Valuable Guest, Thank you for your visit and visit. We sincerely hope to improve. We hope that Zoom Hotel Mulawarman Samarinda will continue to progress and develop. We serve a variety of food, and guest service is our priority. We gratefully acknowledge your constructive criticism and suggestions. This will enable us to further improve our quality and facilities. We are pleased to have served you wholeheartedly, and we look forward to welcoming you back to Zoom Hotel Mulawarman Samarinda. Best regards, Zoomer. Management
See original
M***h
9,1
/10
Reviewed 10 week(s) ago
The room, although relatively small, is neat and clean.
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Accommodation's Reply
25 Aug 2025
Dear Valuable Guest, Thank you for your visit and visit. We sincerely hope to improve. We hope that Zoom Hotel Mulawarman Samarinda will continue to progress and develop. We gratefully acknowledge your constructive criticism and suggestions. This will enable us to further improve our quality and facilities. We are pleased to have served you wholeheartedly, and we look forward to welcoming you back to Zoom Hotel Mulawarman Samarinda. Best regards, Zoomer. Management
See original
Number of reviews per page
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40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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