CHC Continental, BW Premier Collection

The staff was especially helpful in transferring our luggage to and from the water taxis. We enjoyed our short stay very much.

Loved my time in Venice and this hotel was beautiful and conveniently located.

Great location as close to train station and walking bridges… right on the canal but room had view of alley and trash, a little noisy at times. Staff helpful and kind. Good breakfast but a little pricey. Great air conditioning and comfy bed. Nice shower and bathroom amenities

Really enjoyed our stay! Good morning buffet. Polite and helpful staff. Great location. Rooms were clean and comfortable. Highly recommend! For management: couple of suggestions 1. Full length mirror in room 2. More hooks in Bathroom please

Overall the hotel was quite old; the experience wasn't the worst but didn't live up its four-star nor its price. The biggest problem was the bathroom. The bathtub had a bath screen that doesn't seal at the bottom, so water would leak all over the place every time we showered even when we turned the shower head all the way in. To make the matter worse, the bathroom floor was wood, and the water would leak from the bathroom into the living room. The whole experience was a nightmare. The double/twin superior room was simply two twin beds put next to each other, and had a huge gap in between which made sharing a bed a terrible experience. Lastly, the staff who helped with checked out wasn't very professional. He couldn't find the right reservation when we told him the room number for check out, and he had a whole episode of confusion trying to look for the right person. When we asked to leave our luggage with the hotel after we checked out, the staff brought out stickers that don't peel cleanly and would leave spots when we removed them afterward. We've never seen a four star hotel use stickers to tag luggage, it would've always been tags with strings.

Excellent location

Great hotel, very friendly staff, 4 minute walk from the train station, awesome breakfast.

We absolutely loved this hotel on the canal; we stayed 3 nights. The room was perfect and just a short walk from the train station. The outdoor restaurant was so beautiful with the flowers and was right on the water. It really was perfect for our first visit to Venice. Perfect for walks and shopping. Plenty of shops and outdoor restaurants to choose from. Would stay here again. I enjoyed opening the windows and watching the canal boats come and go it was a dream. The food and staff were excellent!

I thought I had chosen in front of the canal, but my view was another.

Room smell was musty, and the layout of the hotel was like a maze, very nice and helpful staff, and breakfast was good too but i wouldn't call it 4 star because of the rooms. The water would also stop in the middle of brushing your teeth or washing your face. There were also a lot of dead squashed flies on the walls.

Great location, Walking distance to everything canal front restaurant was delicious and affordable Should be a 4 star hotel Good value for location

Good, clean, air conditioned room. Helpful staff and lovely buffet style breakfast with a view.

Foe that price , it is below my expectations May be is the season and occasion.

Well maintained hotel in the canal. Outstanding breakfast overlooking the canal. Other seating areas on the canal and a large bar. Surrounded by great shopping and walkable to St. Mark’s. Bathrooms are tiny but…everything else is perfect!

All are good

The location was pretty good. We just rolled out suitcases from train station to the hotel. The in-house restaurant served one of the best food. Staff were very helpful. I booked a boat taxi right there to get to Venice airport. Seamless experience.

Location - This hotel is very near to the metro station. Within 100m, it's highly recommended to tourists. Surrounded by eateries and shops, it's very easy to fill your stomach. Room condition - Well, dont expect this hotel to be a 5 star rating because the buildings in Venice are probably older than your grandma's grandma. However, the room is very well kept, clean and smelled good. View can be great if your room is looking over the canal. My room looks over the walkway so I kept the windows closed all the time. TV channels are all in Italian. So, nothing to watch. TV cannot be streamed from devices as well. Air conditioning is weak. I guess the hotel config the aircon to heater function which I hate it. In the end, I opened the windows slightly to let in cold air. Felt so much better after that. Breakfast buffet was normal, nothing to be fancy about. For the price of $16 Euro, I guess it's worth it. Nevertheless, I will still recommend this hotel to anyone.

Ample Italian specialties for breakfast. Seating outdoors by the canal. Bustling bistro in the afternoon. Helpful and attentive staff. Rooms are good and bathroom spacious.

Rooms were great

Perfect location nice people