Heraclea Hotel Residence

Hotels
8,2
/10
Very Good
75 reviews

What Guests Say About Their Stay

Danielle
10,0
/ 10
Nice hotel, walking distance to the beach. Lots of onsite parking. Great breakfast.
Rafael
10,0
/ 10
I really enjoyed this hotel. Facilities were clean and modern, staff was friendly, has private parking, and the breakfast was delicious.
Maria
10,0
/ 10
Very quiet and relaxing, the service was impressive only small issue with the firmness of the bed.
In the Area
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Via Lido, Policoro, Province of Matera, Basilicata, Italy, 75025

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Heraclea Hotel Residence is located in area / city Policoro. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Heraclea Hotel Residence

Via Lido, Policoro, Province of Matera, Basilicata, Italy, 75025
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Location


Heraclea Hotel Residence is located in area / city Policoro.

About Heraclea Hotel Residence

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Heraclea Hotel Residence exclusively for you.

Heraclea Hotel Residence is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Heraclea Hotel Residence.

All facilities in Heraclea Hotel Residence

Others Heraclea Hotel Residence
Others

Things to Do

  • Beach umbrella
  • Hot tub
  • Turkish bath
  • Wine release events
  • Winery tours
  • Spa
  • Health club
  • Garden
  • Beach towel
  • Outdoor pool
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Meeting rooms
  • Conference rooms
  • Computer station
  • Business center

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Poolside bar
  • Beach Bar
  • Breakfast

Transportation

  • Bus/truck parking
  • Access to train station
  • Area shuttle with surcharge

General

  • Banquet
  • Parking
  • Terrace

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Sports and Recreations

  • Fitness center
  • Billiard

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Heraclea Hotel Residence

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: EUR 150 per vehicle (one-way)
  • Pet fee: EUR 10 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 8.0 per day
  • Rollaway bed fee: EUR 12.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 May, EUR 1.25 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age.
  • A tax is imposed by the city: From 1 June - 30 September, EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

The property is closed between December 23 and January 1.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Heraclea Hotel Residence
62
Number of floors in Heraclea Hotel Residence
3
Another facilities in Heraclea Hotel Residence
Beach umbrella, Hot tub, Turkish bath, Wine release events, Winery tours

Frequently asked question in Heraclea Hotel Residence

What are available facilities at Heraclea Hotel Residence?
There are top facilites at Heraclea Hotel Residence such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Heraclea Hotel Residence?
The standard check-in time at Heraclea Hotel Residence is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00
Does Heraclea Hotel Residence provide breakfast?
Yes, Heraclea Hotel Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Heraclea Hotel Residence?
Heraclea Hotel Residence is a 4.0-star hotel.
How many floors does Heraclea Hotel Residence have?
Heraclea Hotel Residence has 3 floors.
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More Reviews from Other Guests in Heraclea Hotel Residence

8,2
Very Good
From 74 reviews
Cleanliness

8,6

Room Comfort

8,4

Location

8,2

Service and Facilites

8,2

Sort by
Most Relevant
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Traveler Reviews Heraclea Hotel Residence

Number of reviews per page
20
40
Top reviews
Arnaldo
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Tutto ok, a parte il cattivo odore presente in bagno (odore di fogna).
Danielle
10,0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Nice hotel, walking distance to the beach. Lots of onsite parking. Great breakfast.
Joseph
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Courteous staff, beach proximity
Rafael
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

I really enjoyed this hotel. Facilities were clean and modern, staff was friendly, has private parking, and the breakfast was delicious.
Maria
10,0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

Very quiet and relaxing, the service was impressive only small issue with the firmness of the bed.
GUY
8,0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

Very nice hotel There was a slight problem of absorption But a nice team
Verified traveler
10,0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Hotel was clean and quiet. This is off season in Policoro but you can walk to beaches and boardwalk from this hotel. Beautiful area which is very busy in the summer. Service was very good.
Verified traveler
8,0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

A modest property that is well maintained and well run.
Walter
6,0
/10
Reviewed 588 week(s) ago

Hotels.com verified review

Off season so very lonely and quite
Tilde
2,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Delusione totale per un presunto 4 stelle! Ho soggiornato in questo hotel aspettandomi il livello di comfort e di servizio che una struttura a quattro stelle dovrebbe garantire, ma purtroppo la realtà è stata ben diversa. Venerdì mattina, alla colazione, non era presente alcun membro del personale in sala: il buffet era completamente incustodito, il latte usciva da una macchinetta automatica con prodotto ricostituito e gli ospiti dovevano prepararsi tutto da soli, come in una mensa. Per ottenere una semplice informazione ho dovuto recarmi personalmente alla reception, che ha dovuto a sua volta chiamare il personale di sala. Nel pomeriggio abbiamo chiesto due cuscini alle 15 e sono arrivati solo alle 19, senza nemmeno una parola di scusa. Abbiamo chiesto un late check-out di poche ore, e nonostante l’hotel fosse praticamente vuoto, ci è stato richiesto il 50% del costo della camera, una politica poco flessibile e per nulla orientata al cliente. Per quanto riguarda la spa, ci era stato comunicato che, poiché il percorso da 80 minuti non era disponibile, avremmo potuto usufruire solo di quello ridotto da 60 minuti al costo di 25 euro a persona. Solo una volta usciti dall’hotel, controllando la ricevuta, mi sono accorta che ci erano stati addebitati 30 euro a persona, senza che nessuno lo avesse comunicato o spiegato al momento del pagamento.Inoltre, al check-out non ci è stato nemmeno chiesto come fosse andato il soggiorno, dettaglio che conferma la totale mancanza di attenzione
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Elisa
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel bellissimo, curato nei dettagli! Stanze ampie e ben attrezzate; una meraviglia! Il personale è stato gentilissimo; consigliato anche per chi ha bambini! Grazie a tutti voi per lo splendido soggiorno!
Gunhild Marie
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Fint hotell med vennlig betjening nær stranden. Store og flotte rom.
ghislain
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Très bien
NICOLETTA
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Abbiamo soggiornato qualche giorno ad Aprile e malgrado il fuori stagione l'hotel era abbastanza organizzato con ottima colazione e cena. Personale gentile e disponibile. Pulito e abbastanza silenzioso. Ci tornerei d'estate per vedere la zona sicuramente più civa ed organizzata.
Ton
10,0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Nice resting place while travelling with a decent 3 courses menu at a very reasonable price.
Claudio
icon-Business
Business
4,0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Struttura usurata, bagno semi demolito, box doccia fuori uso, umidità in bagno, scarico rumoroso. Copriletto "spiumato" termostato non regolabile a causa dei tasti consumati( ho dovuto dormire con la finestra aperta a dicembre per il caldo). Privilegi utente Gold di hotel.com non rispettati. Colazione squallida. Non può essere segnalato come 4 stelle
Read More
Wolfgang
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

War war leider sehr laut wegen Teenager von einer Schulklasse oder Gruppe, die gefeiert haben ohne Rücksichtnahme. Dem Hotelpersonal war das egal. Ebenso ist gegenüber eine Sportanlage (Paddel), die bis 23 Uhr in Betrieb war.
francesco
10,0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Personale cordiale e gentile struttura in buone condizioni e vicina alla spaiggia
Damiano
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

E la seconda volta che soggiornano in questo hotel e ci troviamo veramente bene.La camera,la piscina,la colazione,e una posizione eccellente hanno reso il nostro soggiorno veramente piacevole.
Stefano
icon-Business
Business
8,0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

Tutto bene, ottimo riposo, forse colazione migliorabile ma era molto presto quindi probabilmente ad un orario consono sarà completa
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 Heraclea Hotel Residence

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,2
Very Good
From 74 reviews
Cleanliness

8,6

Room Comfort

8,4

Location

8,2

Service and Facilites

8,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Heraclea Hotel Residence

Number of reviews per page
20
40
Top reviews
Arnaldo
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Tutto ok, a parte il cattivo odore presente in bagno (odore di fogna).
Danielle
10,0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Nice hotel, walking distance to the beach. Lots of onsite parking. Great breakfast.
Joseph
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Courteous staff, beach proximity
Rafael
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

I really enjoyed this hotel. Facilities were clean and modern, staff was friendly, has private parking, and the breakfast was delicious.
Maria
10,0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

Very quiet and relaxing, the service was impressive only small issue with the firmness of the bed.
GUY
8,0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

Very nice hotel There was a slight problem of absorption But a nice team
Verified traveler
10,0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Hotel was clean and quiet. This is off season in Policoro but you can walk to beaches and boardwalk from this hotel. Beautiful area which is very busy in the summer. Service was very good.
Verified traveler
8,0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

A modest property that is well maintained and well run.
Walter
6,0
/10
Reviewed 588 week(s) ago

Hotels.com verified review

Off season so very lonely and quite
Tilde
2,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Delusione totale per un presunto 4 stelle! Ho soggiornato in questo hotel aspettandomi il livello di comfort e di servizio che una struttura a quattro stelle dovrebbe garantire, ma purtroppo la realtà è stata ben diversa. Venerdì mattina, alla colazione, non era presente alcun membro del personale in sala: il buffet era completamente incustodito, il latte usciva da una macchinetta automatica con prodotto ricostituito e gli ospiti dovevano prepararsi tutto da soli, come in una mensa. Per ottenere una semplice informazione ho dovuto recarmi personalmente alla reception, che ha dovuto a sua volta chiamare il personale di sala. Nel pomeriggio abbiamo chiesto due cuscini alle 15 e sono arrivati solo alle 19, senza nemmeno una parola di scusa. Abbiamo chiesto un late check-out di poche ore, e nonostante l’hotel fosse praticamente vuoto, ci è stato richiesto il 50% del costo della camera, una politica poco flessibile e per nulla orientata al cliente. Per quanto riguarda la spa, ci era stato comunicato che, poiché il percorso da 80 minuti non era disponibile, avremmo potuto usufruire solo di quello ridotto da 60 minuti al costo di 25 euro a persona. Solo una volta usciti dall’hotel, controllando la ricevuta, mi sono accorta che ci erano stati addebitati 30 euro a persona, senza che nessuno lo avesse comunicato o spiegato al momento del pagamento.Inoltre, al check-out non ci è stato nemmeno chiesto come fosse andato il soggiorno, dettaglio che conferma la totale mancanza di attenzione
Read More
Elisa
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel bellissimo, curato nei dettagli! Stanze ampie e ben attrezzate; una meraviglia! Il personale è stato gentilissimo; consigliato anche per chi ha bambini! Grazie a tutti voi per lo splendido soggiorno!
Gunhild Marie
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Fint hotell med vennlig betjening nær stranden. Store og flotte rom.
ghislain
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Très bien
NICOLETTA
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Abbiamo soggiornato qualche giorno ad Aprile e malgrado il fuori stagione l'hotel era abbastanza organizzato con ottima colazione e cena. Personale gentile e disponibile. Pulito e abbastanza silenzioso. Ci tornerei d'estate per vedere la zona sicuramente più civa ed organizzata.
Ton
10,0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Nice resting place while travelling with a decent 3 courses menu at a very reasonable price.
Claudio
icon-Business
Business
4,0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Struttura usurata, bagno semi demolito, box doccia fuori uso, umidità in bagno, scarico rumoroso. Copriletto "spiumato" termostato non regolabile a causa dei tasti consumati( ho dovuto dormire con la finestra aperta a dicembre per il caldo). Privilegi utente Gold di hotel.com non rispettati. Colazione squallida. Non può essere segnalato come 4 stelle
Read More
Wolfgang
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

War war leider sehr laut wegen Teenager von einer Schulklasse oder Gruppe, die gefeiert haben ohne Rücksichtnahme. Dem Hotelpersonal war das egal. Ebenso ist gegenüber eine Sportanlage (Paddel), die bis 23 Uhr in Betrieb war.
francesco
10,0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Personale cordiale e gentile struttura in buone condizioni e vicina alla spaiggia
Damiano
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

E la seconda volta che soggiornano in questo hotel e ci troviamo veramente bene.La camera,la piscina,la colazione,e una posizione eccellente hanno reso il nostro soggiorno veramente piacevole.
Stefano
icon-Business
Business
8,0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

Tutto bene, ottimo riposo, forse colazione migliorabile ma era molto presto quindi probabilmente ad un orario consono sarà completa
Number of reviews per page
20
40