Hotel Touring Pisa

Bad experience, Flush on the toilet was not working. Alternate accommodation not provided. Very rude behavior from the staff. Refused to refund the booking amount even when didn't stay in the hotel.

Great place to stay

Clean room. Though shower area was too small, the shower curtain sticks to your back while having shower. The concierge who welcomed was not so friendly, she was somewhat preoccupied when we arrived. Elevator wasn’t working so we had to use the stairs to bring our luggage to our room, though it was fixed that next day. Area was close to the train/bus station which was good.

Very small room and shower stall. Had to reset TV several times to receive channels. Wifi not so good. Switch back to my carrier to use internet. Very near train station. Neighborhood? Straight run to Leaning Tower from train station and thus hotel.

Very uncomfortable, no hot water for shower , all night can't sleep from the street chaos

I honestly wish I could give this place zero stars. From the moment I walked in, it was clear I’d made a mistake. The “lobby” looked more like the entrance to a community centre than a hotel, and the man behind the desk seemed genuinely confused when I said I had a reservation. I even had to ask, “This is the hotel, is it?” Not a great start. The room was even worse. Tired, outdated, and depressing. Two worn-out single beds pushed together to create a rock-hard ridge down the middle — hardly a double. The pillows were flat, lumpy, and likely older than the building. On the walls? Smeared mosquitoes — a grim reminder of past guests’ battles. The bathroom was falling apart: cracked tiles, broken furniture, and a shower that only offered cold water. I reported the lack of hot water to reception. Two staff members assured me they’d come to the room to look into it. They never did. I could’ve waited a lifetime. When we checked out and I asked what happened, I was told, “He’s not a technician” and “he did the best he could” — though no one ever even came to the room to explain that. This place needs more than a deep clean — it needs a complete renovation, some staff training, and a reality check. I wouldn’t recommend it to anyone, even for a single night.

Great location as I was taking train trips. Very comfortable bed. Duvet provided but with no cover. Toilet and shower were so close together I could hardly navigate between them. Extractor fan was broken, so the room smelt permanently damp. Some very unsafe looking plug sockets too. Needs a makeover!

It was close to the rail station. Place is needing a good renovation update. Annoyed didn't get room with walkin shower then had to move 2nd night. The walk in shower wasn't the biggest couldn't even bend down. Area a bit dark and intimidating. We used it mainly for a base. Plenty shops.

Good experience

Fantastic location with friendly and helpful staff.

The bathroom shower was extremely small with broken tiles, the television didn’t work had a crack all the way across it. There are no laundry facilities, toilet leaked and would stay running. Room did not look anything like the picture.

Friendly welcome!

Buen calidad precio, fue un hotel de último momento, sólo un poco de mal olor en em cuarto y había muchos insectos en los cuartos, buen servicio en front desk, y buen desayuno

Staff at hotel extremely helpful room was a bit warm until air con was turned on Room comfortable

We had a very comfortable stay at this hotel in Pisa. The location is unbeatable—literally right across the street from the main train station, which made it incredibly easy for us to visit nearby cities during our trip. Just in front of the hotel, we could also catch the bus that took us directly to the city center, where the famous Leaning Tower and Piazza dei Miracoli are located. The staff was very kind and always ready to help with anything we needed. We enjoyed the breakfast—it was simple, good and a perfect way to start each day. Overall, this hotel was a great base for exploring Pisa and the surrounding areas.

Fine room in a pinch. We were unable to get to Florence due to the rail strike so we went to Pisa instead. The hotel is older but adequate, comfortable beds and air conditioning worked well. There was a very shabby damaged table in the bathroom that should have been in the trash. Other than that, the place was comfortable.

Clean room very close to the train station. Small shower. Good price for air conditioned clean room In a good location. I’d stay here again.

Super close to the train station. Short walk from the tower. Very nice location. Very nice room.

Just as I said. Sketchy hotel and area. All the furniture was tired and the bathroom not the cleanest. Shower had mould.

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