Hotel Up Museum - Wellness & Spa

Everything went smoothly and the place was very clean. Breakfast had many choices from scrambled eggs to pancakes with other breaded goods.

Staff was service oriented. Friendly and helpful Rooms are comfortable and clean. Great location

Excellent choice for a stay.

We booked the hotel for the spa months before trip. We have been travelling for weeks in Italy and wanted to take two days to relax and sit in the spa. We also book a hotel based on there being a restaurant lounge and bar. All of which the hotel said it had. When we booked into our room, we asked how we got to the spa and they said it was not open. It had been closed. We had gotten no notification about this. We asked for the restaurant lounge and bar was told there is not one. Only a breakfast room. They didn’t seem to even care that the description and the information given to us was not correct. In the morning there was ants in the bathroom on the floor. We are on the third floor, so I’m not sure where they would’ve come from. Overall the whole 2 days was a complete disappointment. And I think that the hotel should do a better job with their description and was letting customers know if their amenities are not working. So for that of giving this Hotel a very bad review.

Excellent hotel in Foggia about ten minutes walk from the train station. Staff are friendly and polite. Free breakfast great as well. The only down point is that you can get some noise from other rooms but that is down to other guests and not the hotel itself.

Breakfast amazing. Staff attentive. Did not use spa.

friendly

Great location. Nice room. Friendly staff.

Everything was extraordinary

The person who checked us in was by far the rudest and most unprofessional individual I encountered during my entire month-long trip in Italy. Yes, I am Canadian and my Italian is limited, but to flat-out refuse to speak English and insist on making the process more difficult for us was unnecessary and unwelcoming. First impressions matter, and this set a very negative tone for our stay. This individual work ethics should be reviewed immediately.

Excellent breakfast, good coffee, nice servers, quick check in

Modern design hotel with brilliant breakfast. A short distance to high street. The shower has three outlets is supposed to be relaxing, however the water sips between the shower doors making the floor all wet. The air conditioning is not good.

Todo esta bien Habitaciones muy limpias

The main reason we booked this hotel, was to use the Spa. When we arrived, to our surprise, they were totally booked. Mostly with local residents hotel guests are only fillers.

This was an amazing hotel for the price

Nice room, comfy beds, large bathroom, superb service from Alexandra and Matteo

The first thing to mention was the price, exceptionally low, we checked in very late,11:45pm so no time to explore, but the room was good and the breakfast the following morning was typical of Italy. We would stay again should the opportunity arise and the price point was as good!

Booked the very basic room so had no perks. No use of the facilities so just the room and breakfast. Excellent breakfast, super fast service with a smile. Will go back but need to book a better room if I want a coffee maker. Some renovation noises and thin walls between rooms so heard neighbour talking. Good shops nearby.

Lovely friendly welcome, but having booked specifically as we were on a long motorcycle trip and this place had a steam room, we were disappointed to find you had to book and it was full. The bedroom was nice, but the pillows are like pancakes and although we had two each, we could have done with more. There is only one elevator so be prepared to wait. If you need anything, you have to go looking for a member of staff as there isn't always someone on reception. Nice enough place, just not as good as I was expecting from the advert for the place.

Clean and large room Great and helpful staff Great breakfast