Hearton Hotel Nishiumeda

Great

Clean room, great and helpful staff, fast service

Staff was wonderful, room was quiet, great location! The laundry room was a little strange and there wasn't a microwave in the room, but otherwise was a wonderful place to stay.

Out of our 2 week stay, definitely the worst hotel room experience we’ve had. The staff were excellent, but the room was smaller even for an average japan hotel and very dusty. The lights had dust on them and the AC was a complicated system that you were unsure was working half the time. The humidifier they offered in room overheated within minutes of us using and turned our room into a sauna. Added with the poor AC we were in a dusty and stuffy room. They even allow you to open the window to a degree (is this by design because of how poor ventilation is?). It feels like they just tried to get as much rooms as they can. Additionally, every hotel we have been to has had luggage forwarding and while they do have it, its cash only which was an incovenience as every hotel we’ve used had a system and card was allowed. Its close to the train station which is great but you have to do better in other departments. I will not be coming back.

Great place/

Extremely good location, literally right next to Kitte (!!). Typical business hotel in Japan, rooms are small which is expected, but all amenities provided.

Good location to trains

Conveniently located beside Osaka Umeda station. Near all the malls, restaurants and transportation. Area is peaceful as well.

Our room had no cupboards or drawers for storing our clothes so we had to live out of our suitcases all week. I asked for a change of rooms to something which had cupboards and drawers but was advised none of the rooms had any. The room would have been OK for an overnight stay but not for an extended stay. The buffet breakfast was barely adequate. No room-safe to store valuables. No blockout curtains. No cable TV, only local Japan TV. Unless the bathroom door was left ajar there was no airflow into the room while having a shower. No chair(s) to sit on and relax. Staff were polite and courteous. Our floor and presumably other floors had a drink vending machine, an ice machine and a cold water dispenser. Air conditioning worked well which was necessary as Osaka was very hot. Unlimited tea, coffee and milk sachets were available in the foyer. Beds were quite comfortable. The hotel was located adjacent to JR Osaka Station West exit and a short walk to Daimaru shopping centre. It was also only about 300m from the Airport Limousine Bus drop off point. Early check-in was available for a Y3000 charge. We certainly wouldn’t stay there again but others may see it differently.

Everything was good.

Excellent location and nice rooms

Good

I've stayed at the Nishiumeda multiple times and will stay there again on future trips to Osaka. Their pillows can be bigger and fluffier. They have added additional washer and dryers to their B1 level which helps with my longer stays. Their breakfast is always good and price is reasonable.

Super close to Osaka station. Just down the ally. Laundry onsite. Spacious enough room. No complaints.

This was an easy place to stay at, although there wasn’t much to do close-by. It’s pretty accessible to transit once you get the hang of things. The bed was hard and the laundry is next to a loading dock with nowhere comfortable or air conditioned to sit, but I was happy with my stay.

The hotel is located less than 5 minutes walk away from the JR Osaka west exit, which provides convenient access to the Osaka loop line and Kansai airport express Haruka. Metro station is also nearby. Lots of shopping and food options are available. We can easily spend a couple of days in this area to see them all. Our room with a double bed was small but had enough space for us to lay suitcases flat. The bathroom amenities were a little bit dated compared to some of the newer properties we had stayed before, but they work just fine. Overall the room was clean and comfortable. The room faces the train tracks, so we could hear trains as late as 12 AM and as early as 5:30 AM.

Very clean

Convenient access.

Great hotel. Service and amenities was excellent

great place but room a bit on the small size. Hard to use air con as all buttons in Japanese and no info except 'point it at ceiling to use' . Overall good place