&Here OSAKA NAMBA

Friendly, clean and convenient

Pleasant stay

The hotel, the staff, the location were all amazing! The staff were so helpful and always so welcoming! The room was unique and beautiful. There were so many amenities, including laundry, and the location was so convenient! The only downside was that the rooftop patio was open till 10 pm, which was not late enough, especially after a day of sight seeing. But other than that no complaints.

Staff was incredibly kind and helpful. The room was spacious and the kids loved the bunk beds. It was a very short walk to LOTS of delicious restaurants and great shopping. Love the covered areas in Namba that make the heat more bearable. The one addition that would have made the room exceptional is if it had in suite laundry like their &Here Shinjuku location. Otherwise, we were very pleased with the stay and the care by their staff.

Overall, I had a very good stay at this hotel in Osaka. The room was spacious, especially by Japanese standards, and I really appreciated having a dining table for meals. There are a few things that could be improved. The kitchenette would be much more useful with a small electric oven and a toaster. I also didn’t like that housekeeping is only provided every three days instead of daily. Another downside is that the open hallways are not air-conditioned, so they become extremely hot during the summer. The staff were the highlight of my stay. Everyone was incredibly friendly, attentive, and always willing to help. Their service was truly outstanding. The location is convenient and close to everything, although I would have preferred a quieter area. At night, many people return from bars and clubs, which can be a bit uncomfortable for families with children. The hotel is well maintained, but it doesn’t have a restaurant or breakfast lounge. Breakfast is available, apparently as room service, but we didn’t try it. Overall, I would recommend this hotel for its spacious rooms, excellent staff, and great location. With a few improvements, it would be an even better place to stay.

It was right in the heart of the city and there was lots to do right outside the hotel. Staff was very friendly and helpful. We loved our room and would definitely stay here again.

Love the location and the size of our room. The only thing is the bed are too soft.. otherwise prefect!

The location is ideal and near restaurants, subways, and entertainment options

This is a great hotel in the center of Namba. It is a 5-minute walk from the train station and despite being in the middle of.a fairly busy area, the property is very quiet. The staff is very helpful and friendly with at least one person who speaks English on duty. There is a nice area with complimentary coffee and water. There are also vending machines with cup noodles, drinks and alcohol for a fee. The room is spacious and clean and the full-sized refrigerator and freezer is great! Also love that there is a microwave in the room! They do a full room cleaning every third day but will change your towels and take away trash daily. We would definitely stay again.

Great location short walk to Osaka centre

This hotel is fantastic and the best place we stayed in Japan. The rooms make good use of the space. It was comfortable even with 2 adults and 2 children. The laundry room was very useful, and the Japanese garden is a beautiful addition. Great location near Namba station with 7 Eleven and Lawson stores within one block. Excellent design makes this hotel feel like a quiet oasis from the busy streets of Osaka. Highly recommend for families.

We got the family suite & there was plenty of room for all 6 of us - including our 2 young children. The beds were comfortable, the room was clean & had plenty of space for the kids to play. It was also a perfect location right next to 7-11 & very close, easy walking distance to plenty of attractions

Favorite hotel stay in Japan. The Osaka branch has been open a year. The staff were helpful, the room was spacious and spotless (the moat comfy bed of our trip and had the strongest water pressure). Great amenities including the rooftop terrace which was playing movies the night we went up to check it out. The hotel is close to Namba station. Although the reception is right off a busy street, the hotel is tucked in behind and was very quiet. Excellent location. Would stay here again, or in one of their other properties next trip.

Love the staff there. Everyone was so helpful and friendly. The location of the hotel is great too.

We had the best experience with the staff here! The staff even went the extra mile to stand at the side of the road to catch a taxi and communicate with the driver on our behalf. The staff always greet guests with a friendly smile whenever we leave/exit the hotel. The kids loved the bobble machine which dispensed complimentary sweets each day. Excellent location, excellent staff! We will surely be back and would highly recommend anyone looking for convenience and excellent service.

Front desk staff are very friendly, and they have staff at the front desk 24/7. Hotel location is great. Hotel itself is clean and amenities are good. I love the Pola shampoo and conditioner, rare to find! Laundry room gets very busy after 8pm. I would recommend this hotel for families traveling with young kids.

Great location right in the middle of Namba, lots to do! The amenities were great, we definitely used the washing/drying machine the most and loved our beds as well! Great friendly staff and great experience overall! It was quiet and we had no issues at any point in our trip

Staff was very helpful with luggage transferred. It was very into the fun part of Osaka. The room was very large, which was exceptional for the area.

This hotel is in a prime location. We’re family of five and the room was an adequate size to accommodate us. You are in the center of Namba within walking distance to all the attractions. The staff was very helpful at all hours. Highly recommend this hotel.

Stay here if you have a big group. Location, staff, room, just PERFECT