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HOTEL MYSTAYS Fuji Onsen Resort
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HOTEL MYSTAYS Fuji Onsen Resort
Hotels
8,8
/10
Very Good
1.295 reviews
What Guests Say About Their Stay
Hotel Area (11)
Surroundings (10)
Room Space (10)
Staff Friendliness (9)
W***a
10,0
/ 10
The location is perfect, offering breathtaking Mount Fuji views right from my room and near to Fuji Q Highland.
The onsen was relaxing.
The staff, they were all incredibly friendly, professional, and genuinely helpful, going above and beyond to ensure I had a great time.
Grandy K.
9,7
/ 10
The hotel was great. There is a bus stop right in front of entrance. The onsen was also great.
Vania h.
9,7
/ 10
Great view and great service!
Location near the theme park and local transportation.
Great onsen!
Tenny S.
9,4
/ 10
The room is suitable for us and view to Fuji mountain. The hotel is near the station of Fujikyu Highland Train (7 mins by walk for seeing around). The breakfast so delicious. Near the hotel, there are Chinese restaurant and minimarket. I will be back if I go to Kawaguchiko.
HO LEE K.
9,7
/ 10
Great location. Easy find a food, friendly staff. Delicious food
In the Area
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Arakura 2654, Yamanashi, Minamitsuru-gun, Chubu, Japan, 403-0011
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Arakura 2654, Yamanashi, Minamitsuru-gun, Chubu, Japan, 403-0011
Discover More About HOTEL MYSTAYS Fuji Onsen Resort
Location
HOTEL MYSTAYS Fuji Onsen Resort is located in area / city Fujikawaguchiko.
About HOTEL MYSTAYS Fuji Onsen Resort
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at HOTEL MYSTAYS Fuji Onsen Resort.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from HOTEL MYSTAYS Fuji Onsen Resort exclusively for you.
HOTEL MYSTAYS Fuji Onsen Resort is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, HOTEL MYSTAYS Fuji Onsen Resort is the right place to stay.
All facilities in HOTEL MYSTAYS Fuji Onsen Resort
Others
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Elevator
General
- Reception hall
- Parking
- Smoking area
Hotel Services
- Luggage storage
- 24-hour Receptionist
- Laundry service
Things to Do
- Spa
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accommodation Policy & General Information in HOTEL MYSTAYS Fuji Onsen Resort
Important Note
- Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1210 for children
- Hosted evening meal: JPY 6050
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The public bath is open from 5-10 AM and 3-11 PM daily.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests with food allergies should contact this property in advance. This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM). This property’s breakfast service is available only by reservation and must be requested in advance of arrival.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at HOTEL MYSTAYS Fuji Onsen Resort | 159 |
Number of floors in HOTEL MYSTAYS Fuji Onsen Resort | 7 |
Another facilities in HOTEL MYSTAYS Fuji Onsen Resort | Others, Safety deposit box, Reception hall, Parking, Smoking area |
Frequently asked question in HOTEL MYSTAYS Fuji Onsen Resort
What are available facilities at HOTEL MYSTAYS Fuji Onsen Resort?
There are top facilites at HOTEL MYSTAYS Fuji Onsen Resort such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at HOTEL MYSTAYS Fuji Onsen Resort?
The standard check-in time at HOTEL MYSTAYS Fuji Onsen Resort is starting from From 15:00 while the latest check-out time is at Before 11:00
Does HOTEL MYSTAYS Fuji Onsen Resort provide breakfast?
Yes, HOTEL MYSTAYS Fuji Onsen Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in HOTEL MYSTAYS Fuji Onsen Resort
Traveloka (362)
Other sources (933)
8,8
Very Good
From 933 reviews
Cleanliness
9,0
Room Comfort
8,8
Service and Facilites
8,8
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Traveler Reviews HOTEL MYSTAYS Fuji Onsen Resort
Number of reviews per page
20
40
Top reviews
Verified traveler
Friends and Family
10,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
We had a fabulous room and the full view of Mt Fuji is presented from the room.
Verified traveler
4,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Unfortunately they were unable to accommodate our dietary requirements and were not willing to point out which food was free from the allergen at the buffet.
The location is also not ideal for those wanting to visit lake kawaguchiko, it’s quite a walk and the public transport is infrequent. We relied heavily on taxis.
Jacquelyn
Leisure with Partner
6,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The food was extremely overpriced for a mediocre buffet and you have to purchase a meal ticket at least 24 hours in advance, which is a bit inconvenient. The bidet was so covered in mold that the water could not even come out (thank goodness because that wouldve been gross). The staff was nice and pleasant but i would not recommend this hotel unless you are on a budget
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SIQI
Leisure with Partner
4,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
First thing is upon arrival we entered the lobby and it didn’t feel welcoming at all while we checked in with the front desk. Then we get to the room and we found garbage on one of the bed and one of the towel had some sort of lip stick mark on it. However besides from the first night the cleaning staff did a good job cleaning our room. Overall our stay wasn’t too pleasant. The front desk staff never greeting us once and the room felt extremely cramped.
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Carol
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We enjoyed our stay there, huge buffet
Sarah
Friends and Family
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Had a great experience! Amazing view and amazing onsen.
Norma or Fraser
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
It was an amazing stay. Everything was first class
Latoya
Leisure
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good views of Mt Fuji but the place is not near any food options and reservations have to be made for buffet. I was not told this at check in and they told me they sold out of seats. They did accommodate me as a solo traveler and the food was ok. Otherwise front desk is nice. They helped me get a taxi to the train station
Christian
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good hotel, clean and well located. Staff very helpful. However there were quite a few children running and making noise on my floor late at night. I would have hoped that this would be addressed but it was not.
Diana R
6,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This place has a view of MT Fuji but it is largely blocked by the roller coaster and electrical lines, the photos of the onsen show views of the mountain but it is impossible to see the mountain while sitting in the bath as the windows are blocked. The worst part was that we were unable to control the temperature of our room without paying for it. The rooms were small. The breakfast was good. Also, this hotel is not near the lake area.
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Mitzie
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
excellent customer service, beautiful property, nice onsen and amenities, but found a used wet towel when we checked in, in our room :(
Matthew
Leisure with Partner
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We appreciated the kind staff and comfortable room and beds at this property, and that it gave us easy access to nearby restaurants and Fuji viewpoints. No trouble at all with parking, and an enjoyable hot spring bath upstairs for guests to enjoy. The restaurant did get extremely busy for breakfast and we had to wait a short time to get our seats, would suggest going very early (before 7) or toward the end (after 830). I would also suggest to the hotel to have all the food covered behind sneeze guards as there were a few guests carelessly coughing near the food and we avoided certain dishes as a result, until replacements were brought out.
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Savannah Renee
Leisure with Partner
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The area is close to Fuji Q highland amusement park but you do not hear it when inside the hotel. It is walking distance from some bus stations and if you are willing to walk a little longer it is about 20 minutes to kawaguchiko station. The hot springs were nice and had options for both inside and outside springs. The only issue that we had was with our fridge. We turned it on and put food inside but it did not get cold overnight and all the food went bad. Called front desk and they came to check it and the circuit that connects the on/off switch had been disconnected from the fridge so even though it was set to on it was off. They did compensate us for the loss of our food by giving us a ticket to the breakfast buffet.
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Miriam
Leisure Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I chose a room with Mt Fuji view and woke up to a beautiful picturesque view of Mt Fuji under a clear blue sky that day. Feels like I had a front row view. Very good breakfast buffet but better go earlier as there’s a little wait line.
Lee
Leisure with Partner
8,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
A good hotel in good location
Jack
6,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Hotel is located at nowhere. No restaurant or shop nearby. Kawaguchi is a nice and beautiful town but very crowded and almost any restaurant has a line.
This hotel is in the expensive side but does not have sufficient services. The breakfast tickets were sold out, dinner was also sold out.
I rather stay in a smaller but more convenient hotel.
Other than that, the facilities were good.
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Maurice
Leisure with Friends
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Everything was perfect for my son's birthday. Highly recommend this property. Quick. Courteous. Respectful. Everything you would expect in Japan. Awesome job!!!
Rainne
Leisure Family
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The location is within 5mins drive from Kawaguchiko Station. There is a big supermarket 5mins walk from the hotel. The room is a bit small for 3 persons. You can see Mt Fuji from the room with view of the mountain.
Timothy
Leisure Family
6,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
When I booked the hotel thru expedia it was 2 adult 1 child into a 3 beds room but when I checked in I was told the complimentary breakfast were only for 2 person and I was asked to pay for the child.
Karen
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Stayed 2 nights at this hotel. Our room was on level 7, which is the same level as the onsen, so it was very convenient for us to use the onsen. Our stay included breakfast and dinner. Both meals were buffets, with a good variety of food choices. We drove, so parking was really free and convenient. Overall, nice stay, friendly staff and good amenities.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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