Mitsui Garden Hotel Ginza Premier

Location is great and there is nothing wrong with this hotel at all. It was our third hotel during our stay, and it was the priciest of them without offering any ‘above and beyond’ differentiation.

Great view, luxury feeling and conveniently located but they do not have Onsen, gym and no laundry facility.

The hotel was excellent the staff was helpful and nice, the rooms clean. The food in the restaurant is very good. The hotel location is perfect restaurants and shops are very Close to the hotel.

Very nice accommodation in a nice location. Convenience store with ATM immediately next door. Delightful breakfast buffet.

Nice hotel, in a great location. Short walk to public transportation, high end shopping and restaurants. All of the staff live up to high standards for hospitality. Julia, at the front desk was especially helpful. She assisted us with extending our stay an additional night. The breakfast in the hotel restaurant was very good with a lot of options to choose from. The amenities provided in the room were abundant and put to good use. Our room had 2 sets of PJ’s, robes and slippers included in the amenities as well as a mini fridge with complementary beverages. We have 2 critiques; the room is very small and the carpet in the room had a large stain in front of the sofa. With 2 people and 2 suitcases in the room, maneuvering around was a challenge. One side of the bed had about 4-6 inches between it and the wall. Despite these noted concerns we would definitely stay here again.

Perfectly located near 3 stations. Easily walkable within 10mins. A lovely hotel with a good sized room for Tokyo. Lovely view across the bay and rainbow bridge. Big breakfast buffet selection with Western and Asian tastes catered for. Towels changed daily. Wouldn’t hesitate to book here again.

Great place, staff really helpfull. A little expensive, but that's Tokyo

Very good hotel is very convenient. Location is very good breakfast very clean.

I tried staying at this hotel in April. We arrived and it was overcrowded. When I checked in, they booked us a smoking room and had no other rooms available. We evaluated the room and smell and decided to stay the night after a long travel day. My mother unpacked her belongings and went to plug her phone in, to find that the plugs did not work. She called maintenance when came quickly but said the problem was in the wall and there was no way to fix the outlets. How does one stay in a room when none of the outlets work? At a five star hotel no less! This was completely unacceptable. We repacked and left immediately to another 5 star hotel with real amenities and fantastic rooms. I would never stay at this hotel again.

The location is excellent you can walk a few minutes and find shops, restaurants etc. the room was ok . The staff very helpful. The restaurant and bar was very good.

Good

Great location, very good breakfast. Staff is helpfull always. Expensive, but that's Tokyo

Breakfast was not included.

Convenient location but the rooms are very basic and tiny. The amenities were available in the lobby. The restaurant did not provide the ability to just order a coffee. They demanded a full meal. TV did not work the entire time.

Beautiful hotel. Excellent staff.

Great location. Rooms are small but look new and have everything that's needed. Really good breakfast. Definitely would come back

Great room, excellent breakfast buffet

It was fabulous! Perfect location. Wonderful staff! Lovely caring place to stay♥️

Great location, great view (lobby & dining room on the 16th floor), and clean rooms. Large selection of Japanese & western fares, and fresh fruit at breakfast. (Especially love the fresh lychee which we don't get back home.) Would be even better if the breakfast selections change up a bit each day.

The staff were so friendly and accommodating. The rooms were clean, and the complimentary amenities were greatly appreciated