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Rusutsu Resort Hotel & Convention
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Rusutsu Resort Hotel & Convention
Hotels
8,4
/10
Very Good
322 reviews
What Guests Say About Their Stay
Rooslyn C.
8,5
/ 10
Rusutsu Resort Hotel and convention is great. We enjoyed our 2 nights there. So comfy and elegant.
In the Area
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13, Izumikawa, Abutagun, Rusutsu-mura, Abuta, Hokkaido, Japan, 048-1711
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
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Available Room Types in Rusutsu Resort Hotel & Convention
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What's around Rusutsu Resort Hotel & Convention
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13, Izumikawa, Abutagun, Rusutsu-mura, Abuta, Hokkaido, Japan, 048-1711
Discover More About Rusutsu Resort Hotel & Convention
Location
Rusutsu Resort Hotel & Convention is located in area / city Rusutsu-mura.
About Rusutsu Resort Hotel & Convention
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Rusutsu Resort Hotel & Convention exclusively for you.
Rusutsu Resort Hotel & Convention is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Rusutsu Resort Hotel & Convention.
All facilities in Rusutsu Resort Hotel & Convention
Others
Things to Do
- Shops
- Indoor pool
- Barbecue
- Garden
- Shops
- Clubhouse
- Waterslide
General
- Lockers
- Swimming pool
- Smoking area
- Banquet
- Parking
- Lazy river
Hotel Services
- Laundry service
- Multilingual staff
- Luggage storage
- Porter
- 24-hour Receptionist
Sports and Recreations
- Ski storage
- Outdoor tennis court
- Ski
- Fitness center
- Game room
Public Facilities
- Others
- Coffee shop
- Restaurant
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
Business Facilities
- Meeting facilities
- Conference room
- Conference rooms
Nearby Facilities
- Souvenir shop
- Grocery
Kids and Pets
- Babysitting with surcharge
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Rusutsu Resort Hotel & Convention
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 2310 for children
- Airport shuttle fee: JPY 4500 per person (one-way)
- Airport shuttle fee per child: JPY 4500 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
15:00 - 22:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk |
Check-In / Check-Out Time | 15:00 - 22:00 - Before 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Rusutsu Resort Hotel & Convention | 514 |
Number of floors in Rusutsu Resort Hotel & Convention | 9 |
Another facilities in Rusutsu Resort Hotel & Convention | Shops, Indoor pool, Barbecue, Garden, Shops |
Frequently asked question in Rusutsu Resort Hotel & Convention
What are available facilities at Rusutsu Resort Hotel & Convention?
There are top facilites at Rusutsu Resort Hotel & Convention such as Swimming Pool, Restaurant, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at Rusutsu Resort Hotel & Convention?
The standard check-in time at Rusutsu Resort Hotel & Convention is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00
Does Rusutsu Resort Hotel & Convention provide breakfast?
Yes, Rusutsu Resort Hotel & Convention provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Rusutsu Resort Hotel & Convention
Traveloka (12)
Other sources (310)
8,4
Very Good
From 310 reviews
Cleanliness
8,4
Room Comfort
8,4
Location
9,0
Service and Facilites
8,4
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Traveler Reviews Rusutsu Resort Hotel & Convention
Number of reviews per page
20
40
Top reviews
Chay
Leisure with Friends
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Good stuff!
Patricia
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Good snow area for skiing. Options for hot spring
Aribelys
Leisure
4,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
When checking in I couldn’t really understand the guys English and he would talk in Japanese under his breath. He was so rude. My bathroom smelled like pure urine. They sent housekeeping to clean it and it still smelled like pure urine. The toilet was extremely old. Paint was chipped on furniture. I asked to make a lunch reservation in their igloos and was denied because I was only 1 person. For breakfast at Oktoberfest The check making the egg totally ignore me when I asked for my eggs to be cooked on both sides. When the eggs were finally cooked he waa only allowing me to take one egg, mind you this was an all you can eat that I paid for. As a person that went to college for Hotel & Restaurant Management this is unacceptable. I paid a lot of money to stay there and flew from very far away to be treated like this and have my bathroom sell of urine.
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Joel den
Leisure with Friends
6,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Conveniently located with ski ski out access.
The hotel itself is showing its age but it is clean and has plenty off amenities.
Daniel
Leisure with Partner
10,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great resort
Karen
Leisure Family
10,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
We picked this property because it is at the base of the ski area and we were not disappointed. What we were surprised by was the amusement park theme with a carousel, village mock ups, and animatron figures singing! It was a real experience! Multiple dining choices, great gym, and beautiful views. Great place to stay if skiing Rusutsu!
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Lee
Leisure
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Pros:
- nice and spacious room, with a comfortable bed
- ski-in/out
- free ski locker is provided, so you don't have to lug your gear up to and down from your room.
- free hot spring
Cons:
- no thermostat in the room (you can't control the temp)
- some of the restaurants were closed with no reasons given, although there were still a fair number of choices left.
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Tiffany
Leisure with Partner
8,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The Rusutsu Resort Hotel is a well-oiled machine - all the staff are polite, helpful and they are used to moving lots of people at once. Rooms are clean and reasonably large for Japan. The rooms and facilities are dated; it feels very 90s. Main areas could use a refresh, especially the carpeting in the hallways. Expect to have to walk a lot to get anywhere: to your room, to the ski locker, to restaurants, to the ski hill. Could be really noisy depending on your room’s proximity to the elevators as lots of people constantly moving about. We tried breakfast (included) at different spots; service again impeccable but the food wasn’t anything special. Restaurants on site are very expensive; resort pricing in full effect here. Try to make reservations at the smaller restaurants off site for better value.
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Robert
Leisure Family
10,0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Perfect location for easy (ski in/out) access to Rusutsu ski area. Large range of restaurants to choose from as well as easy access to Westin via monorail. Belle Vue steak and seafood restaurant a standout for something a bit more special - higher end but definitely worth it. Rooms large and easily accommodating 4 in single beds. Novelty factor for younger kids with games area, a free Carousel and other entertainment.
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melanie
Leisure
6,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
It’s very dated and poorly designed, but our room was lovely with a good view
Jessica
Leisure Family
10,0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Loved our stay here! We did ski in/ ski out and everything was so convenient and well thought out. We were here over the holidays and they had so many activities planned for people who didn't want to ski. It's a great family friendly place with lots to do and see. So many different eating options and bars. It made it so fun to explore the resort and neighboring hotels. Fun little shops to get souvenirs. Loved every minute of it. The Christmas program was wonderful! Go for the holidays if you can!
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Wenting
2,0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The resort location is excellent and very convenient, everything else was a disappointment.
The toilet had a persistent bad smell. I requested housekeeping to clean it, but the odor remained, making the bathroom unpleasant to use. To make matters worse, the bed also had an unpleasant odor — it smelled like a child had wee on the bed, it is unbearable!
For a hotel, basic cleanliness and comfort should be a priority, and this experience fell far below expectations. Unfortunately, I cannot recommend this place!
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Daron
Leisure Family
10,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The resort was perfect for skiing at Rusutsu. The mountain was perfect, especially for early season skiing. The ski locker situation was ideal - lockers for every room, short walk to the first lift. Great restaurant options ~10 in the immediate area. Highly recommend this place.
Andrew
Leisure Family
10,0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Family friendly ski resort
Yen
Friends and Family
6,0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Overall, we had a pleasant stay. My children enjoyed the free rides on the carousel & swimming in the resort’s pool. The only disappointment we have was the limited choices of food/restaurants available; there was only one or two restaurants that were open & the prices were ridiculous. Most of the guests ended up going across the road to Seico & 711 to buy microwave meals. We would consider coming back if the food situation improves.
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Paul
Business and Leisure Family
8,0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Food options were very limited as skiing had not quite opened yet (despite saying it would be—was not quite enough snow yet by end of November). Facility in good but not perfect condition. Onsen was a highlight!
Verified traveler
Friends and Family
10,0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Generally pleasant stay, room is spacious and clean. The hotel is part of an amusement park complex, so there are many activities.
Tony
Leisure Family
8,0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
A fantastic resort with everything to keep you entertained. Unfortunately, there was a fire in our building and we had to evacuate. The hotel relocated us 5 hours later, but it ruined most of our stay that day.
KIN MING
10,0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Friendly and helpful
Jess
Leisure with Partner
8,0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Convenient location at the base of West Mt. Thats what you're really paying for.
Otherwise, like other snow resorts, you're paying inflated dining prices. Dining options are limited to certain times.
Facilities are mostly nice, however, it could be done up to freshen up the resort.
Staff are helpful when approached. Most speak enough english to get you by.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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