The Ritz-Carlton, Almaty is a 5-star hotels that has been welcoming guests since 2013.
The Ritz-Carlton, Almaty is part of Ritz-Carlton under Marriott.
There are 145 rooms spread across 38 floors.
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The Ritz-Carlton, Almaty
Hotels
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9,6
/10
Exceptional
85 reviews
What Guests Say About Their Stay
Owen
10,0
/ 10
Great experience and amazing hospitality by the staff. Made my wife and me feel very welcome.
Kevin
10,0
/ 10
If you’re searching for a hotel to stay in Almaty but you’re put off by the room rates at the Ritz-Carlton, my advice is get a temporary second job to increase your budget because this hotel, their staff and the facilities are worth every penny of the cost.
The staff are second to none in their attention to detail, their anticipation of your requirements and going the extra mile to make your stay not just good but verging on the magical!
The management deserve an accolade for achieving such a high standard of service from every member of staff in all departments of this hotel.
Bravissimo!
Saied Sokhail
10,0
/ 10
A very comfortable stay I had, the view and amenities in the hotel were great. Stuff was just incredible. Price was a bit higher.
In the Area
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Esentai Tower, 77/7 Al Farabi Avenue, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050040
Main Facilities
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Express check-out
Multilingual staff
Money changer
What's around The Ritz-Carlton, Almaty
Esentai Tower, 77/7 Al Farabi Avenue, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050040
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Discover More About The Ritz-Carlton, Almaty
General Information
The Ritz-Carlton, Almaty is a 5-star hotels that has been welcoming guests since 2013. The Ritz-Carlton, Almaty is part of Ritz-Carlton under Marriott. There are 145 rooms spread across 38 floors.
Location
Located at Esentai Tower, 77/7 Al Farabi Avenue in Almaty, Kazakhstan. Those looking to explore will find Almaty Central Mosque, Almaty, and 28 Panfilov Guardsmen Park nearby.
Facilities & Amenities
The Ritz-Carlton, Almaty has Indoor pool, Laundry service, Luggage storage, Elevator, Garden, and more.
Business Facilities
For guests traveling for work, The Ritz-Carlton, Almaty has Business facilities and Computer station available.
Dining
Guests can stop by the café.
Contact
Phone number: 7 727-3328888
All facilities in The Ritz-Carlton, Almaty
Fitness Center
Functional Hall
Lobby
Others
Restaurant
Guest Services
- Multilingual staff
- Newspaper in lobby
- Currency exchange
- Express check-in
- Express check-out
- 24-hour front desk
Public Facilities
- Room service
- Safety deposit box
- Coffee shop
Transportation
- Car hire
- Valet parking
Accommodation Policy & General Information in The Ritz-Carlton, Almaty
Important Notice
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Minimum Age Policy
18
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to |
Available rooms at The Ritz-Carlton, Almaty | 125 |
Number of floors in The Ritz-Carlton, Almaty | 10 |
Another facilities in The Ritz-Carlton, Almaty | Multilingual staff, Newspaper in lobby, Currency exchange, Express check-in, Express check-out |
Frequently asked question in The Ritz-Carlton, Almaty
What is normal check-in & check-out time at The Ritz-Carlton, Almaty?
The standard check-in time at The Ritz-Carlton, Almaty is starting from From 15:00 while the latest check-out time is at
What is the star rating of The Ritz-Carlton, Almaty?
The Ritz-Carlton, Almaty is a 0.0-star hotel.
How many floors does The Ritz-Carlton, Almaty have?
The Ritz-Carlton, Almaty has 10 floors.
How many rooms are available at The Ritz-Carlton, Almaty?
The Ritz-Carlton, Almaty has 125 rooms in total.
What do past guests say about The Ritz-Carlton, Almaty?
The Ritz-Carlton, Almaty is well-known for its Location, Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in The Ritz-Carlton, Almaty
Overall Ratings & Reviews The Ritz-Carlton, Almaty
Other sources (85)
9,6
Exceptional
From 85 reviews
Cleanliness
9,6
Room Comfort
9,8
Location
10,0
Service and Facilites
9,6
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Traveler Reviews The Ritz-Carlton, Almaty
Number of reviews per page
20
40
Top reviews
Owen
10,0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Great experience and amazing hospitality by the staff. Made my wife and me feel very welcome.
juan
Friends and family Family
10,0
/10
Reviewed 79 week(s) ago
Hotels.com verified review
Amazing place, very convenient.
Mark
Leisure with Partner
8,0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
Very nice hotel with excellent staff!
The rooms are nice but starting to show their age. Breakfast buffet is great but the restaurants could be better ( for the $ ).
Yevgeniy
8,0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
Quiet
Kevin
Business and Leisure with Partner
10,0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
If you’re searching for a hotel to stay in Almaty but you’re put off by the room rates at the Ritz-Carlton, my advice is get a temporary second job to increase your budget because this hotel, their staff and the facilities are worth every penny of the cost.
The staff are second to none in their attention to detail, their anticipation of your requirements and going the extra mile to make your stay not just good but verging on the magical!
The management deserve an accolade for achieving such a high standard of service from every member of staff in all departments of this hotel.
Bravissimo!
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Maxim
Leisure
10,0
/10
Reviewed 221 week(s) ago
Expedia Group verified review
Simply the best option there.
Saied Sokhail
Business
10,0
/10
Reviewed 238 week(s) ago
Hotels.com verified review
A very comfortable stay I had, the view and amenities in the hotel were great. Stuff was just incredible. Price was a bit higher.
Nurbek
Business
8,0
/10
Reviewed 348 week(s) ago
Expedia Group verified review
Nice hotel. Most rooms are with an incredible view.
Breakfast was varied.
Hyung Geun
with Partner
6,0
/10
Reviewed 357 week(s) ago
Hotels.com verified review
inconvenient location away from the city, chose as looked close"er" to Shymbulak but not much difference at the end of the day.
Concierge gave us wrong information on several occasions, room cleaning needed reminding.
Verified traveler
8,0
/10
Reviewed 358 week(s) ago
Hotels.com verified review
The hotel is beautiful with a useful car park. Do remember to make sure that you go all the way up to the 30th floor to find the reception. Breakfast is on the 30th floor and then the rooms are situated below that. There are beautiful views of the mountains from all windows. Reception is stunning with plenty of seating.
Jeremy
Business
10,0
/10
Reviewed 371 week(s) ago
Expedia Group verified review
It was an excellent experience. From the services to the food and the views.
Verified traveler
Business with Partner
6,0
/10
Reviewed 381 week(s) ago
Expedia Group verified review
We were definitely disappointed about this property.
There is NO 5 stars hotel, especially The Ritz-Carlton!
Healy
10,0
/10
Reviewed 386 week(s) ago
Hotels.com verified review
Amazing!! Will be back!
Felix
10,0
/10
Reviewed 390 week(s) ago
Hotels.com verified review
Great Hotel. Awesome location and service.
Verified traveler
Friends and family with Friends
10,0
/10
Reviewed 393 week(s) ago
Expedia Group verified review
Comfort, view, location and staff!! Cannot fault anything - absolutely loved our time at the Ritz!
Verified traveler
Business with Partner
10,0
/10
Reviewed 397 week(s) ago
Expedia Group verified review
Great service, impecable room. I will cao.e back again
Jessica
10,0
/10
Reviewed 397 week(s) ago
Hotels.com verified review
The hotel was really nice. Not very central but it had a great mall next door with shops, a small supermarket and some restaurants.
Nicoleta
10,0
/10
Reviewed 400 week(s) ago
Hotels.com verified review
great location for business, loved the gym and the pool
John
with Partner
8,0
/10
Reviewed 400 week(s) ago
Hotels.com verified review
Staff were very good and efficient, with very fast response time. Good location. Food was average even though prices were high and I expected more from a Ritz Carlton on the good front. Disappointed that there was not a pillow menu since the pillows were too soft. Hot tub was not hot and this would have been nice after a day skiing. Sauna and steam were good. Nice lobby atmosphere but restaurants lacked atmosphere, variety, people and prices were expensive for what you got.
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Larissa
with Friends
10,0
/10
Reviewed 414 week(s) ago
Hotels.com verified review
Great beautiful hotel, attention to detail, very nice spa area. Just one recommendation is to increase the variety of food for breakfast including adding fresh juices.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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