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Acacia Premier Hotel

Hotels
8,8
/10
Very Good
117 reviews

What Guests Say About Their Stay

Friya
10,0
/ 10
We arrived from the UK without knowing what to expect. Honestly the hotel staff went above and beyond for everything. Our driver Ben was incredible and had ample knowledge of the area and it’s surroundings. Thanks all
Jesse
10,0
/ 10
What a great stay at Acacia Premier! I had been staying at a competitor’s hotel not too far from here as I had been loyal to them for over 15 years. But, after they went under new ownership in recent years, and failed to deliver any meaningful change, I decided to try Acacia. I’m so sorry that I’ve waited so long! What a breath of fresh air for Kisumu. Thanks especially to Mary, Wycliffe, Otieno (gym), and Victor for their outstanding, impeccable, purely professional performance. I will absolutely be coming back again and again.
Diddy
10,0
/ 10
It was amazing I will definitely be back The staff was friendly The rooms was clean and had ac The breakfast was amazing We were able to even get dinner There is WiFi and tv has options to access YouTube for my young one
In the Area
See Map
Achieng' Oneko Rd, Market Milimani, Kisumu Central, Kisumu, Kenya

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Acacia Premier Hotel is a hotel is located at Market Milimani. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Acacia Premier Hotel

Achieng' Oneko Rd, Market Milimani, Kisumu Central, Kisumu, Kenya
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Discover More About Acacia Premier Hotel

Location


Acacia Premier Hotel is a hotel is located at Market Milimani.

About Acacia Premier Hotel

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Acacia Premier Hotel exclusively for you.

Acacia Premier Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Acacia Premier Hotel.

All facilities in Acacia Premier Hotel

Others Acacia Premier Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Express check-in
  • Tours
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Beach umbrella
  • Spa
  • Health club
  • Outdoor pool
  • Barbecue
  • Pool sun loungers

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference center
  • Conference rooms

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Acacia Premier Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: USD 20.00 per vehicle (one way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 20:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 20:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Acacia Premier Hotel
93
Number of floors in Acacia Premier Hotel
5
Another facilities in Acacia Premier Hotel
Laundry service, Newspaper in lobby, Express check-in, Tours, Wedding service

Frequently asked question in Acacia Premier Hotel

What are available facilities at Acacia Premier Hotel?
There are top facilites at Acacia Premier Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Acacia Premier Hotel?
The standard check-in time at Acacia Premier Hotel is starting from 14:00 - 20:00 while the latest check-out time is at Before 10:00
Does Acacia Premier Hotel provide breakfast?
Yes, Acacia Premier Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Acacia Premier Hotel?
Acacia Premier Hotel is a 4.5-star hotel.
How many floors does Acacia Premier Hotel have?
Acacia Premier Hotel has 5 floors.
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More Reviews from Other Guests in Acacia Premier Hotel

Overall Ratings & Reviews Acacia Premier Hotel

Other sources (117)
8,8
Very Good
From 117 reviews
Cleanliness

9,0

Room Comfort

8,6

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Acacia Premier Hotel

Number of reviews per page
20
40
Top reviews
RADHIKA
icon-Family
Family
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

good stay. only issue was it takes a long time to get food served around the pool area, quite slow
Friya
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We arrived from the UK without knowing what to expect. Honestly the hotel staff went above and beyond for everything. Our driver Ben was incredible and had ample knowledge of the area and it’s surroundings. Thanks all
Patricia
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff
Jesse
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

What a great stay at Acacia Premier! I had been staying at a competitor’s hotel not too far from here as I had been loyal to them for over 15 years. But, after they went under new ownership in recent years, and failed to deliver any meaningful change, I decided to try Acacia. I’m so sorry that I’ve waited so long! What a breath of fresh air for Kisumu. Thanks especially to Mary, Wycliffe, Otieno (gym), and Victor for their outstanding, impeccable, purely professional performance. I will absolutely be coming back again and again.
Read More
Diddy
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It was amazing I will definitely be back The staff was friendly The rooms was clean and had ac The breakfast was amazing We were able to even get dinner There is WiFi and tv has options to access YouTube for my young one
Verified traveler
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Excellent spot to rest in the heart of Kisumu. The hotel has all the expected amenities and more. It’s a welcome spot when exploring the beautiful Lake Victoria region.
Dan
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very friendly staff
Camille
icon-Business
Business
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.
Teresa
icon-Business and Leisure with Friends
Business and Leisure with Friends
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excellent staff especially Ayoub who provided friendly service at dinner and our final breakfast. Food was delicious!
Verified traveler
icon-Business
Business
10,0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Thoroughly enjoyed my stay! The staff was pleasant and efficient. They seemed to be genuinely concerned about ensuring the safety and wellbeing of each customer. That made the business trip enjoyable.
John
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

It’s a good place to spend a night or two. Not a lot of things available to do around the area. Food served is decent
Uyi
10,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Excellent...
Brad
icon-Business
Business
10,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great location. Great staff
marcus
icon-Leisure
Leisure
10,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The sliding door to the room leads to a shared balcony with other rooms. Well the door was not secure, the locking mechanism was cheap and bent and could easily be opened by pushing it which puts valuables at risk for being stolen. That is my only complaint
Danielle
icon-Business
Business
6,0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The Acacia Hotel is overpriced and needs renovations. There was an issue with water in my bathroom and the internet was not stable. This made it difficult to work. Was also promised a view. The view of the lake was obstructed which needs to be better described. Management and staff were lovely, it is the ownership that needs to assess what they are offering and adjust the pricing.
Read More
Patricia
10,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great stay
Hiroshi
icon-Business
Business
10,0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Very nice lake view!
Brian
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

It was such an amazing experience as a matter of fact i plan to stay here each time I come to Kenya
Dorika
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

We stayed at the Presidential suite which is huge. We loved the walkable location. Kisumu is a very clean city. The cleanest I have been to in Kenya and a role model for what Nairobi could be. The hotel is well located.. with great views of the Lake and close to the airport.
Robert
8,0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Great only the bathroom no working exhauster it seems. Restaurant service was fantastic and the pool/outside dining area really beautiful.
Number of reviews per page
20
40

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Others 4 Acacia Premier Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Acacia Premier Hotel

Other sources (117)
8,8
Very Good
From 117 reviews
Cleanliness

9,0

Room Comfort

8,6

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Acacia Premier Hotel

Number of reviews per page
20
40
Top reviews
RADHIKA
icon-Family
Family
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

good stay. only issue was it takes a long time to get food served around the pool area, quite slow
Friya
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We arrived from the UK without knowing what to expect. Honestly the hotel staff went above and beyond for everything. Our driver Ben was incredible and had ample knowledge of the area and it’s surroundings. Thanks all
Patricia
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff
Jesse
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

What a great stay at Acacia Premier! I had been staying at a competitor’s hotel not too far from here as I had been loyal to them for over 15 years. But, after they went under new ownership in recent years, and failed to deliver any meaningful change, I decided to try Acacia. I’m so sorry that I’ve waited so long! What a breath of fresh air for Kisumu. Thanks especially to Mary, Wycliffe, Otieno (gym), and Victor for their outstanding, impeccable, purely professional performance. I will absolutely be coming back again and again.
Read More
Diddy
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It was amazing I will definitely be back The staff was friendly The rooms was clean and had ac The breakfast was amazing We were able to even get dinner There is WiFi and tv has options to access YouTube for my young one
Verified traveler
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Excellent spot to rest in the heart of Kisumu. The hotel has all the expected amenities and more. It’s a welcome spot when exploring the beautiful Lake Victoria region.
Dan
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very friendly staff
Camille
icon-Business
Business
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.
Teresa
icon-Business and Leisure with Friends
Business and Leisure with Friends
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excellent staff especially Ayoub who provided friendly service at dinner and our final breakfast. Food was delicious!
Verified traveler
icon-Business
Business
10,0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Thoroughly enjoyed my stay! The staff was pleasant and efficient. They seemed to be genuinely concerned about ensuring the safety and wellbeing of each customer. That made the business trip enjoyable.
John
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

It’s a good place to spend a night or two. Not a lot of things available to do around the area. Food served is decent
Uyi
10,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Excellent...
Brad
icon-Business
Business
10,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great location. Great staff
marcus
icon-Leisure
Leisure
10,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The sliding door to the room leads to a shared balcony with other rooms. Well the door was not secure, the locking mechanism was cheap and bent and could easily be opened by pushing it which puts valuables at risk for being stolen. That is my only complaint
Danielle
icon-Business
Business
6,0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The Acacia Hotel is overpriced and needs renovations. There was an issue with water in my bathroom and the internet was not stable. This made it difficult to work. Was also promised a view. The view of the lake was obstructed which needs to be better described. Management and staff were lovely, it is the ownership that needs to assess what they are offering and adjust the pricing.
Read More
Patricia
10,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great stay
Hiroshi
icon-Business
Business
10,0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Very nice lake view!
Brian
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

It was such an amazing experience as a matter of fact i plan to stay here each time I come to Kenya
Dorika
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

We stayed at the Presidential suite which is huge. We loved the walkable location. Kisumu is a very clean city. The cleanest I have been to in Kenya and a role model for what Nairobi could be. The hotel is well located.. with great views of the Lake and close to the airport.
Robert
8,0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Great only the bathroom no working exhauster it seems. Restaurant service was fantastic and the pool/outside dining area really beautiful.
Number of reviews per page
20
40